Browse over 9,000 car reviews

    guides

    adventureguide

    evguide

    familyguide

    tradieguide

    urbanguide

    0 Logout

    Browse over 9,000 car reviews

    Cruze transmission problems (Part 3)

    Holden Holden Advice Holden Cruze Holden Cruze Advice Holden Cruze 2010

    I lose all forward gears when I select Drive in my 2010 Holden Cruze, but it seems to select Reverse when I select that and move under its own power. Is it repairable, or I have to replace gearbox, and can I claim against Holden to replace it for free?

    Answered by CarsGuide
    4 June 2015
    Carsguide.com.au

    Take it to a Holden dealer and have it assessed. If the gearbox is found to be faulty, as I suspect it is, then you are justified in asking Holden to replace it at their expense.

    NOTE: As a result of receiving a number of reports of transmission problems with the Holden Cruze we have contacted Holden for assistance in getting to the bottom of it. Once we’ve heard from Holden we’ll post any update here.

    UPDATE: When asked about Holden's policy of replacing automatic transmissions in the Cruze when owners report them as giving trouble, the company's Director of Communications, Sean Poppitt gave us the following response.

    "We are addressing each customer on a case-by-case basis, there's no single fix to the (automatic transmission) issues you've brought to our attention. For those unfortunate customers who experience problems, our Customer Care team are assisting them case by case, and we'll work with them to find a resolution."

    Our advice to Cruze owners having problems with the automatic transmission in their cars is to report it to the dealers and request assistance in the form of a replacement transmission.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
    Other Holden Cruze Problems
    SELL ALL HOLDEN CRUZE PROBLEMS
    Related cars for sale on CarsGuide
    See more Holden Cruzes for sale

    Comments

    Have a new question for the CarsGuide team?
    More than 9,000 questions asked and answered.
    Ask now
    Complete guide to Holden Cruze 2010
    Complete guide to Holden Cruze 2010 CarsGuide Logo
    Reviews, price, specs and more