Contact Us

Dealer Customer Service

With more Australians than ever before using the internet to research and purchase cars, you need to make sure your dealership has both a strong print and online presence. The key to generating more leads and sales to your dealership is an advertising package with Carsguide.

Find out more by calling our Dealer Services Team on 1300 662 133

Sellers Customer Service

If you have questions about fraudulent listings and online scams, website problems or help with your listing, send us an email via the online form below.

If you have published an ad in Web + Print contact the Customer Service Mon - Fri: 8:00 am - 6:00 pm AEST on 1300 559 153 or fill out the from below.

Latest fraud advice

3rd Party Websites: recently there has been fradulent URL's being sent via email or text claiming to be part of CarsGuide.com.au. Any processes to do with buying or selling your vehicle will only need to take place on CarsGuide.com.au or sellmycar.carsguide.com.au - otherwise they are not ours. DO NOT give any personal information to these 3rd party websites.

Carsguide Solutions or Secure Carsguide or CarsGuide Support: CarsGuide.com.au is NOT associated with and does not recommend that buyers/sellers utilise ANY 3rd party websites that are not directly linked from CarsGuide.com.au.

Text Message Fraud: CarsGuide.com.au encourages you to take precautionary measures when responding to possible buyers and any text message requests for personal details such as email. We encourage you to not respond via email to interested parties as this is a common fraud practice. Please Note: CarsGuide.com.au will not contact you via SMS at any stage other than during step one of creating your car advertisement. This text will only ever include a verify code to enter during step one of uploading your car details. CarsGuide.com.au will never request you to do this more than once.

Money to post advertisements - CarsGuide.com.au has become aware that scammers have started offering people money to post multiple Ads on the site. If you have responded to a job offer like this recently please contact us, using the below form. Any abuse of the website will be reported to the police.