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Cruze transmission problems (Part 2)

I have had a number of issues with my 2010 Holden Cruze. The gearbox had to be replaced in 2012 and it needs to be replaced again because of the same problem. The car won’t even reverse. Would this still be covered under warranty?

Strictly your car is out of warranty, but because there have been a lot of problems with the Cruze transmission it would likely be fixed by Holden at its expense. If you haven’t already take the car to your Holden dealer to be assessed, and if it’s found that the transmission needs to be replaced approach Holden with a claim to have them do it.

NOTE: We contacted Holden asking for a response, which is still coming. In the meantime, Danielle Warland tells us that Holden has agreed to replace the automatic transmission in her 2010 model Cruze. This will be the second time the automatic transmission has been replaced.

From what we've seen there is unquestionably a problem with the automatic transmission in the Cruze, for which we hope to get more information from the company.

We have also seen Holden replace or offer to replace transmissions in cars when owners complain. Any owner who believes they have a problem with the transmission in their Cruze should report it to their Holden dealer.

UPDATE: Cruze owner Danielle Warland has updated us with the latest news on her troublesome car.

"I got my car back last week after taking a week to fix. I did find out that Holden uses reconditioned transmissions. The gentleman at Holden advised me that me that the old one will be stripped back and rebuilt; no wonder they don't last. I have now decided to sell my car as it has been five years of hell with one issue after another and a lot of money spent."

Our advice to Cruze owners having problems with the automatic transmission in their cars is to report it to the dealers and request assistance in the form of a replacement transmission.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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