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My 2011 Volkswagen Amarok dual-cab will not disengage from low-4WD into 2WD

My 2011 Volkswagen Amarok dual-cab will not disengage from low-4WD into 2WD. It will not drive smoothly in gear and it seems to want to jump, or is erratic and not smooth. Any ideas?

The refusal to shift from four to two-wheel-drive could be any number of things from an electrical or switching fault to a mechanical failure within the transmission or transfer-case. So that needs to be checked out before you do any more damage to the vehicle.

In fact, the best advice would be to not drive the car any farther at all, because the jerkiness you describe is typical of a part-time all-wheel-drive vehicle that is locked in all-wheel-drive being driven on a normal, or grippy, surface. The need for the inside and outside wheels of a vehicle need to turn at different speeds when cornering, is over-ridden in a car like yours when low-range all-wheel-drive is selected. At which point, what you're feeling is the entire driveline fighting itself and loading up incredible stresses into the axles and differentials. Drive it any distance like that and you'll surely break something mechanical.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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