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    Focus transmission stopping completely

    Ford Ford Advice Ford Focus Ford Focus Advice Ford Focus 2012

    Like many Focus/Fiesta owners I experience the shuddering and transmission issues with my 2012 Ford Focus. Recently, the car stopped completely on a major highway whilst traveling at high speed. The dealership is saying this was caused by the TCM update recall they did a few days prior to the incident. As this has now become a safety issue when I was nearly read ended where do I stand? I have contacted Ford Australia but yet to hear anything from them.

    Answered by CarsGuide
    12 February 2016
    Graham Smith

    It’s best of you can come to a resolution with Ford and as there are plenty of reports of problems with this transmission that should be possible. I would maintain the pressure on the company until you get the response you want. If that ultimately fails I would have a solicitor send them a letter demanding action.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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