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High diesel service cost warning

  • By Mark Hinchliffe
  • The Courier-Mail
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    There are aftermarket devices available now which require the larger diesel nozzle to open a safety valve in the filler neck. One of the latest is the British Diesel Key which replaces the filler neck and cap. The lockable device also helps prevent fuel theft.

The rising popularity of diesel-powered passenger cars has unearthed concerns about high servicing costs, misfuelling and tank filter faults.

Two mechanics, who requested anonymity, warned prospective diesel car buyers of the often higher servicing costs and the large costs that can arise from neglected servicing.  "A work colleague complained of a $600 30,000km service charge on his car," one mechanic said.

"This was partially due to the need to replace the in-tank filter. Diesel engines even before common-rail was the norm had far more stringent filtration requirements for fuel and engine oil than petrol engines.  "Common-rail systems can have fuel pressures in excess in of 30,000psi, in the old imperial units, and will not tolerate contamination of fuel.

"In addition, diesel engines produce far more soot and oil contaminants than petrol engines and have higher bearing loads making it very important to use quality oil, filters and coolant.  "I guess the moral of the story is do not take short cuts with servicing and stick rigidly to recommended service intervals."

Another mechanic said that if owners carried out regular servicing and the fuel system water trap was drained out at each service and the fuel filter replaced these problems would not occur.  "It all comes back to regular servicing with a reputable service agent," he said.

"Yes it is more expensive to service diesel vehicles but when maintained I feel you have a longer service life than with petrol engines.  "I do feel people are not properly educated when it comes to diesel engines.  "The average mum and dad are still confused at the pros and cons of diesel vehicles."

RACQ vehicle technologies manager Steve Spalding said their annual running cost surveys showed small diesel cars were more expensive than their petrol counterpart over a five-year period.  "In general, fuel costs are lower but servicing costs are higher," he said.

"The diesel versions usually have a higher initial purchase price therefore impacting on the overall ownership costs."  He said servicing was more critical to a diesel, particularly to the fuel system such as filters.

Spalding also confirmed that diesels require expensive high-quality diesel-specific oils and neglecting to properly service a diesel vehicle could lead to more costly repairs.  "Our advice is to stick to the servicing schedule and only use quality oils and parts to the required specification," he said.

"As routine servicing generally costs more, consider this prior to purchase so that there are no surprises when it comes to service time."  One of the mechanics also warned of buying second-hand diesel vehicles because buyers would not be able to confirm whether the original owner had kept to manufacturer specifications for servicing.

Spalding said poor quality fuel also was a problem for modern common-rail diesels, particularly with water and contamination, while older diesels had some level of tolerance.  Owners wishing to use biodiesel should check with the vehicle manufacturer as their warranty may be affected if a component failure is found to be linked to non-recommended fuel, he warned.

Diesel contains oil that lubricates the internal parts of an engine.  If misfuelled with unleaded petrol which does not have any lubrication, it can lead to engine scouring and a bill of up to $10,000. Even if the engine isn't started, the fuel system will have to be flushed and could even need replacing.

Misfuelling is estimated to cost more than 800 million a year in Britain.  While no figures are available for Australia, car clubs estimate that thousands of motorists misfuel diesel cars each year.

The mistake occurs because most unleaded petrol nozzles are slightly smaller than diesel nozzles and will fit in the filler neck of a diesel vehicle.  Only a few vehicles have safety features on their fuel tank filler neck to prevent using the wrong fuel.

However, there are aftermarket devices available now which require the larger diesel nozzle to open a safety valve in the filler neck.  One of the latest is the British Diesel Key which replaces the filler neck and cap. The lockable device also helps prevent fuel theft.

It costs $120, can be fitted in minutes and fits most European and some Korean vehicles.  Australian distributor Alex Irvine said several car companies here were interested in fitting them prior to sale.

He said if fleet operators needed a special or custom fit, they could re-tool to make them, but there is a minimum order of 1000.  Despite the negative aspects of diesel cars, Spalding said there were many benefits such as good fuel economy, lower CO2 emissions, higher mid-range engine torque suited to a wide range of driving conditions, greater towing capabilities and longer engine life.

Comments on this story

Displaying 3 of 15 comments

  • Keeping on top of your servicing is vital for high speed diesel turbo engines. Fuel oil and air filters need to be kept in good order, oil quality is important take no short cuts on quality and the engine will last well diesels will repay you with fuel economy and power yes power they are 35%more efficient than petrol engines

    Bob Brown of Australia Posted on 08 October 2011 1:28pm
  • I'm thinking of buying a Mitsubishi ML or MN Triton wellside diesel Ute or a Nissan 3.0ltr Navara STR diesel, has anyone got some practical experience on how either/both of these vehicles perform as far as consumption litres/km and how they perform when towing a caravan up to 2,000kg with electric brakes....

    Steve Shore Posted on 03 October 2011 10:02pm
  • Miles per gallon (Alan of Logan). Litres per 100 kilometres please.

    Howard Posted on 17 February 2010 8:43pm
  • Having just serviced my 2.0TDI VW Golf my service cost was the same as the lady servicing her Astra. I have serviced the car as per the log book every 15000km,used the recommended oil and we have had 120000km of trouble free driving

    Peter of Nth Qld Posted on 13 February 2010 7:45pm
  • I own a 2004 Mitsubishi Pajero 3.2DID which is serviced every 7500Klms, although the manufacturer recommended interval is 15000Klms. The car has now travelled 78000Klms and has averaged 9.5litres per 100Klms since new. Although servicing costs are slightly dearer, they are more than compensated for by the fuel economy in the long run.

    Peter Paynting of Emu Plains Posted on 09 February 2010 12:49pm
  • Ring VW and get a price to service the 1.9TDi Caddy and the 1.9TDi Golf. They should be exactly the same motors. You'd think the price would be the same. Guess which one is almost double?? I'd love to know why.

    Confused in my VW's of Mid North Coast NSW Posted on 09 February 2010 12:22pm
  • I goofed one night when tired and grabbed the unleaded nozzle and set off home with a shandy of two-thirds petrol and one third diesel in my Peugeot 405 turbo diesel. Luckily it was only driven 2km. I realised my mistake when I saw the receipt. The car stayed where it was for a fortnight. The fuel tank had a drain plug. I drained the mix, tipping the car to try to empty every drop. I drained the fuel filter bowl. Then put in a fresh filter and a can of fresh pure diesel. The car fired OK, there was a lot of stink and smoke, but it cleared after a drive around a couple of blocks. The car seemed to go better, as if its arteries had been cleared of chloresterol. About 5,000 km later, the fuel injection pump began leaking and needed an overhaul. Friends with 405 SRDTs of similar age had their pumps overhauled about the same time, so don't know if it was misfuelling to blame. Heard from Peugeot that a journalist put petrol in a HDi press car in WA, but the car was not driven. The error was realised and the Pug was traytopped to a dealership for immediate draining and attention. Diesel Peugeots have been available here for over 30 years and long-time diesel owners are more alert than me.

    Peter Wilson of Sydney Posted on 09 February 2010 12:01pm
  • I have been driving Diesel High pressure common rail diesel Citroen C5s for ten years and reckon this is Rubbish. in cases of BAD servicing but who ever said bad servicing was confined to diesels ?? My first C5 aside from a mandatory Timing belt and a set of rotors and pads at 120,000 km was cheapest car for servicing I ever owned. Present 2.2 Bi turbo goes like a cut cat and has new system timing belt goes for 200/240 K km iol changes 15 K km rotors shoulsd be bout the same and fuel consumption round 8/8.4 round town and round 6.4/5.6 on a trip SO !!

    James Hunter of Metford NSW Posted on 09 February 2010 11:39am
  • J. Chandra, you are being rorted on a huge scale by your VW dealer. These people charge huge amounts of money for doing very little. If I owned a car that needed a wheel alignment and decarbonisation at 40000 kms, I'd sell it. I'd say they see you as a prime candidate for a rip-off. If I could get the money these dealerships charge, I'd be on easy street. $500 for a 15000 km service is a joke. Modern cars need little by way of maintenance as compared to old cars, particularly when only city driving is concerned. The article is correct, the very high pressure common rail diesels are very particular about fuel quality, and contaminants. Water is one of the worst - and fuel degraded by underground tank contaminants is one thing that service stations and fuel companies will never tell you about. One thing that is good to do, is to add an additional filter to the originals - particularly one that has a water trap. Misfuelling is sheer idiocy, these people should never be allowed to drive diesels. One thing that few people are aware of, is that diesels are not really suited for city driving, they perform better on country driving, at 1/2 to 2/3rds RPM, and where they can warm up properly

    Ron N of Perth. W.A. Posted on 09 February 2010 11:31am
  • I have a Focus Diesel, great economy (about 50 miles per gallon on each fill). My 15,000km service was $350, which was a little more than my previous car's 15000km service. Driving is great, with huge torque.

    Alan of Logan Posted on 09 February 2010 11:27am
  • I have a Mercedes C220 Diesel and Disco TD5 my comments are if you pay more than $400 on services you are being ripped off!! I have nothing but praise for my Mercedes dealer Centenary Classics in Brisbane, and My local mechanic Tony Matilda's Capalaba that looks after my Disco

    Dr Washington Sanchez of Brisbane Posted on 09 February 2010 11:07am
  • I have purchased a Landcruiser Sahara from Toyota and their service has been more than exceptable including cost, since 2008 I have towed a 2.5tonne van from Melbourne to Cooktown and the service from Toyota has been the best I have ever received,the car is the best motor vehicle I have ever owned and I have had them all from new ,but their is not another motor car that can compare with the Landcruiser for comfort,service,and value for money,after travelling 28000.00klms trouble free ,the fun and surprises of driving the Landcruiser is the best I have ever experienced in my life ,I AM 63 YEARS OF AGE ,James a Stone.

    James A Stone of Ballan Victoria Posted on 07 February 2010 4:10pm
  • I drive a MY08 volkswagen polo 1.91tdi purchased new in 2007 december and have since covered 41500kms. while the fuel economy has been fantastic even in city driving with me averaging between 800 - 850 kms to a tank with still 2-3 litres spare in the tank while refueling. since day one i have only filled with BP ultra low sulphur diesel and have stuck with BP. As for service costs yes its a bit of a shock since whatever savings are made from fuel efficiency is offset or lost in service costs at the authorised VW dealer when it went in for its 15000 and 30000 service. my 15000 kms at the dealer cost $ 500 while the 30000 service cost $ 900 which included $ 600 for the service plus $ 120 for wheel align.balance. and $ 200 for the upper cylinder decarbonisation. so with that service the $ 1000 i saved from refuelling went into the service cost. in all fairness to the dealer the services done where was very thorough and competent and the car performed brilliantly and now nearing my 45000 kms service the car has not lost its edge. the dealer uses mobile esp 5w40 synthetic oil,i brought the car primarily for unrefuelled range from one tank i bear the pain of high vw dealer servicecosts

    Jithen Chandra of sydney Posted on 05 February 2010 6:44pm
  • so the moral of the story is dont use cheap fuel, use the right fuel and look after your car..........

    shaun Posted on 03 February 2010 9:08am
  • As a Diesel Fitter for over 30 years, I have worked on inline injector pumps, and rotary, but not the new common rail engines. CLEAN FUEL is vital, many of our work presented problems came fron filling out of contaniated 44 gallon drums, and water contamination. With the old diesel fuel systems you could limp home on three cylinders (Not Recommended except in emergency) but with common rail? Regular service by a experience diesel fitter, even if dearer that a petrol servece, is the best insurance, and preformance plan. Preventitive maintanance is always in the long run the cheapest insurance option.

    Dave Hayden of Tasmania Posted on 02 February 2010 10:44pm
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