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Volkswagen offers a capped-price servicing program for all of its current models, with the company's Australian arm labelling it the Service Pricing Guide.
The Volkswagen Service Pricing Guide covers all new models sold by the brand, from the pint-sized Polo city car to the Crafter large van. According to Volkswagen, "when servicing your Volkswagen at an authorised service centre, you can have the confidence your Volkswagen is in the most capable of hands".
The vast majority of Volkswagen vehicles - including the Golf, Tiguan and Amarok - have a service schedule that requires maintenance every 12 months or 15,000km. That's pretty good - lots of brands suggest servicing requirements in smaller increments.
The Crafter large van requires servicing every 12 months or 20,000km - clearly the brand thinks people who own a big box on wheels will do more distance per annum, and that's absolutely correct.
If you have heard that Volkswagens are expensive to own, that’s mostly true. The majority of models in the range are more expensive to maintain than competitor vehicles, although it's great that the German company offers a five-year capped-price plan, which is longer than a few of its biggest competitors.
The capped price service costs are on the high side. But if you refer to our tables below, you’ll see VW also offers Volkswagen Care Plans for either three years or five years. Those Care Plans offer peace of mind to customers in being able to bundle their maintenance costs in to their finance package, and VW Australia stipulates that if you sign up for a five-year plan, you get a discounted rate and your first service (12 months and either 15,000km or 20,000km) free. That equates to savings of between $619 for a Passat, to as much as $2,302 for a California Beach/Multivan van!
And in good resale value news, VW’s Care Plans are fully transferable if you decide to sell, too. Check out the table below for all the cost details.
VW Australia’s warranty is five years/unlimited kilometres, but complementary roadside assist is only included for the first year.
Volkswagen’s capped-price service plan is among the most expensive of the top 10 brands in the country. But shop smartly and add a five-year Care Plan to your new car deal, and you have yourself a strong and decently affordable ownership prospect. 7/10
See the table below for the average cost per service for each of the models in the Volkswagen range, plus the service intervals applicable to each of the different variants listed.
| Model | Years Warranty | No. of Years Capped Servicing | Avg. Cost per Service (over 5 years) | Total Cost (over 5 years) |
| Polo 70kW | 5 | 5 (every 15,000kms / 12 months) | $562.80 | $2,814.00 |
| Polo 85kW | 5 | 5 (every 15,000kms / 12 months) | $583.20 | $2,916.00 |
| Polo GTI | 5 | 5 (every 15,000kms / 12 months) | $703.00 | $3,515.00 |
| Golf | 5 | 5 (every 15,000kms / 12 months) | $629.40 | $3,147.00 |
| Golf GTI/Alltrack | 5 | 5 (every 15,000kms / 12 months) | $717.20 | $3,586.00 |
| Golf R | 5 | 5 (every 15,000kms / 12 months) | $766.60 | $3,833.00 |
| Passat 140kW | 5 | 5 (every 15,000kms / 12 months) | $620.20 | $3,101.00 |
| Passat 162kW | 5 | 5 (every 15,000kms / 12 months) | $683.80 - $748.00 | $3,419.00 - $3,740.00 |
| Passat 206kW | 5 | 5 (every 15,000kms / 12 months) | $792.60 | $3,963.00 |
| Arteon 140kW | 5 | 5 (every 15,000kms / 12 months) | $648.20 | $3,241.00 |
| Arteon 206kW | 5 | 5 (every 15,000kms / 12 months) | $714.20 | $3,571.00 |
| T-Cross | 5 | 5 (every 15,000kms / 12 months) | $579.60 | $2,898.00 |
| T-Roc 110kW | 5 | 5 (every 15,000kms / 12 months) | $581.60 | $2,908.00 |
| T-Roc 140kW | 5 | 5 (every 15,000kms / 12 months) | $685.80 | $3,429.00 |
| T-Roc R | 5 | 5 (every 15,000kms / 12 months) | $702.00 | $3,510.00 |
| Tiguan 110kW | 5 | 5 (every 15,000kms / 12 months) | $666.80 | $3,334.00 |
| Tiguan 147kW | 5 | 5 (every 15,000kms / 12 months) | $676.60 | $3,383.00 |
| Tiguan 132kW/162kW | 5 | 5 (every 15,000kms / 12 months) | $794.60 | $3,973.00 |
| Tiguan R | 5 | 5 (every 15,000kms / 12 months) | $810.80 | $4,054.00 |
| Touareg | 5 | 5 (every 15,000kms / 12 months) | $762.00 | $3,810.00 |
| Touraeg 310kW | 5 | 5 (every 15,000kms / 12 months) | $927.20 | $4,636.00 |
| Amarok | 5 | 5 (every 15,000kms / 12 months) | $732.20 | $3,661.00 |
| Amarok V6 | 5 | 5 (every 15,000kms / 12 months) | $775.00 | $3.875.00 |
| Caddy | 5 | 5 (every 15,000kms / 12 months) | $589.60 | $2,948.00 |
| Transporter | 5 | 5 (every 15,000kms / 12 months) | $633.80 - $687.00 | $3,169.00 - $3,435.00 |
| Transporter 4Motion | 5 | 5 (every 15,000kms / 12 months) | $830.40 | $4,152.00 |
| Crafter | 5 | 5 (every 20,000kms / 12 months) | $674.20 | $3,371.00 |
| Crafter 4Motion | 5 | 5 (every 20,000kms / 12 months) | $761.60 | $3,808.00 |
| Multivan | 5 | 5 (every 15,000kms / 12 months) | $667.80 | $3,339.00 |
| Multivan 4Motion | 5 | 5 (every 15,000kms / 12 months) | $761.60 | $3,808.00 |
| California Beach | 5 | 5 (every 15,000kms / 12 months) | $667.80 | $3,339.00 |
| California Beach 4Motion | 5 | 5 (every 15,000kms / 12 months) | $830.40 | $4,152.00 |
| Caravelle | 5 | 5 (every 15,000kms / 12 months) | $597.80 | $2,989.00 |
| Volkswagen Service Plan | 3 years | 5 years | ||
| Model | Avg. Cost per Service | Total Cost | Avg. Cost per Service | Total Cost |
| Polo 70kW | $433.33 | $1,300.00 | $430.00 | $2,150.00 |
| Polo 85kW | $466.67 | $1,400.00 | $440.00 | $2,200.00 |
| Polo GTI | $466.67 | $1,400.00 | $550.00 | $2,750.00 |
| Golf | $483.33 | $1,450.00 | $480.00 | $2,400.00 |
| Golf GTI/Alltrack | $533.33 | $1,600.00 | $560.00 | $2,800.00 |
| Golf R | $566.67 | $1,700.00 | $600.00 | $3,000.00 |
| Passat 140kW | $466.67 | $1,400.00 | $520.00 | $2,400.00 |
| Passat 162kW | $466.67 | $1,400.00 | $560.00 | $2,800.00 |
| Passat 206kW | $550.00 | $1,650.00 | $600.00 | $3,000.00 |
| Arteon 140kW | $500.00 | $1,500.00 | $500.00 | $2,500.00 |
| Arteon 206kW | $533.33 | $1,600.00 | $540.00 | $2,700.00 |
| T-Cross | $433.33 | $1300.00 | $420.00 | $2,100.00 |
| T-Roc 110kW | $450.00 | $1,350.00 | $450.00 | $2,250.00 |
| T-Roc 140kW | $516.57 | $1,550.00 | $520.00 | $2,600.00 |
| T-Roc R | $533.33 | $1,600.00 | $560.00 | $2,800.00 |
| Tiguan 110kW | $466.67 | $1,400.00 | $520.00 | $2,600.00 |
| Tiguan 147kW | $550.00 | $1,650.00 | $550.00 | $2,750.00 |
| Tiguan 132kW/162kW | $550.00 | $1,650.00 | $590.00 | $2,950.00 |
| Tiguan R | $550.00 | $1,650.00 | $620.00 | $3,100.00 |
| Touareg | $583.33 | $1,750.00 | $600.00 | $3,000.00 |
| Touareg 310kW | $733.33 | $2,200.00 | $720.00 | $3,600.00 |
| Amarok | N/A | N/A | $380.00 | $1,900.00 |
| Amarok V6 | N/A | N/A | $410.00 | $2,050.00 |
| Caddy | N/A | N/A | $300.00 | $1,500.00 |
| Transporter | N/A | N/A | $320.00 | $1,600.00 |
| Transporter 4Motion | N/A | N/A | $370.00 | $1,850.00 |
| Multivan | N/A | N/A | $320.00 | $1,600.00 |
| Multivan 4Motion | N/A | N/A | $370.00 | $1,850.00 |
| California Beach | N/A | N/A | $320.00 | $1,600.00 |
| California Beach 4Motion | N/A | N/A | $370.00 | $1,850.00 |
| Caravelle | N/A | N/A | $290.00 | $1,450.00 |
| Crafter | N/A | N/A | $350.00 | $1,750.00 |
| Crafter 4Motion | N/A | N/A | $380.00 | $1,900.00 |
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