It’s amazing where rainwater will get to under the influence of a pressure difference between the inside and outside of the car, not to mention a 100km/h gale trying to blow everything inside the car. As such, you only need a tiny tear or crease in a door rubber for water to enter the car. And if it enters somewhere near the driver’s seat, that’s where it will stay when it hits the carpet.

Check the rubber seal in the door opening for any signs of damage or a small chunk missing. Even a piece of leaf debris stuck to the rubber can allow a gap big enough for water to enter. Make sure, too, that the door itself is properly aligned on its hinges and is making contact with the whole of the door rubber when it’s shut.

The ASX was launched in Australia in 2010 and from the very start was offered with a CVT transmission, as well as a conventional manual transmission, depending on what specification you chose. The ASX’s CVT differs from some by having six fixed steps which makes the car feel and sound a little less alien to drive, but also potentially sacrifices a small degree of efficiency. That’s because the CVT is most efficient when allowed to use an infinite range of just-so ratios, rather than the six fixed ones Mitsubishi specified.

First things first. Your daughter’s car came with a five-year warranty. That warranty will have started when the car was first registered. So job one is to see if it’s still within that five-year/100,000km window and, if it is, make this Mitsubishi’s problem. Even if the car is slightly out of warranty, if it’s been serviced properly, you might find Mitsubishi will meet you part-way with the cost of repairs.

Beyond that, the touch-screen function has either failed or the unit has experienced a moment of electronic confusion. See if there’s a reset function for the head unit and if there is, perform the reset and see if it comes back to life. The other thing to try would be to disconnect the car’s battery for at least ten minutes and see if the screen recovers when you reconnect the battery.