Mini Reviews

This situation is precisely why we can’t recommend any of these aftermarket warranties or service plans. There are simply too many loopholes written into them to enable the provider to take your money and then deny your claim when you need them most. Fundamentally, they’re the new snake oil. Maybe there are some decent ones out there, but the majority are a straight rip-off.

They also tend to lock you into more expensive dealership servicing, too. But even then, when something goes wrong, you’ll often find that particular problem isn’t covered in the fine print.

Like the other dealership add-ons – paint treatments and upholstery protection to name just two – these extended warranties are generally not worth the paper they’re printed on. You’ve learned this the hard way, but it’s also sounds like the product was mis-represented at the time you signed up for it. If that’s the case and you can prove it, then I’d be talking to the ACCC.

The R55 Mini five-door hatch was given a facelift in July 2020, so `F55 Update’ should indicate the fact that the car in question is a post-update model. The facelift wasn’t a huge one and didn’t affect the basic vehicle, but depending on what version of the car was involved, there were a few minor changes to help keep the car current and competitive with its peers. ‘New available to order,’ meanwhile, suggests that a car is a brand-new one and not a second-hand car or – and it’s quite common – a demonstrator model.

As far as extra costs go when buying a new car, it’s all a bit of a minefield. Dealers love charging delivery fees (often simply a wash and vacuum) and you should make sure that any extras – like floor mats or slimline number-plates – are either requested specifically by you or are thrown in by the dealer to sweeten the deal. And don’t be sucked into the other extras like paint protection, upholstery protection and rust-proofing. If a car maker can’t sell you a car in 2021 that won’t fade, rot or rust, then they don’t deserve your money.

Then there are the inevitable government charges. These vary from state to state but can include stamp duty, registration and more. Make sure the dealer spells out all these extras and budget for them. The best advice is to insist that the car dealer is absolutely upfront with the final figure you’ll be asked to hand over before driving off in the car. Regardless of what 'discounts’ and deals the dealer offers, the only number you need to worry about is the drive-away, no more to pay figure.

Towing capacities for hybrid vehicles has been a bit of an issue for Australian car buyers for a while now and remains one of the biggest hurdles to ownership of this type of technology. There’s also a fair bit of misinformation around, too, including the fact that hybrids can’t tow at all. That’s simply not true for some manufacturers, but in this case, it’s a fact.

While Mini specifies a 1500kg towing limited (with a braked trailer) for its Countryman range, there are exceptions. In fact, Mini does not specify a towing limit for two variants of the Countryman; the sporty John Cooper Works version and, sadly, the plug-in hybrid variant. In fact, there’s not even a factory-option tow-bar listed for those variants, which is another way of saying they’re not designed for towing at all. You may need to look elsewhere.