Nissan X-TRAIL Problems

I’d be interested to know what makes you think the dealer who delivered your brand-new car has changed the tyres. Were they showing signs of wear? Did they make the car handle or ride strangely? Did they just not look 'right’?

I can’t imagine any dealership would be stupid enough to fit partly worn tyres on a brand-new car. You bought a new car, it should come with new tyres. Simple as that, and anything else is pretty shifty to say the least. The dealer might have switched to another set of brand-new tyres if one or more of the originals was damaged, but that’s not what you’ve suggested here. I’d definitely be taking it up with Nissan Australia’s customer service division as selling a brand-new car with second-hand tyres just seems crazy. Not to mention legally questionable.

If it’s simply the case that the tyres’ tread didn’t look brand-new, then the 26km it’s already covered could explain that by taking the shine off the tread. That, and the fact that the sidewalls were probably still very shiny (dealerships love tyre-shine products) could make the treads look worn when they really weren’t.

The faulty tyre-pressure monitoring system is a separate issue and can be fixed by replacing the dud parts. This is a simple warranty claim, and even though tyres are generally not covered in a new-car warranty, selling a brand-new car without brand-new tyres is a new one for me. If it really did happen, you’d be well within your rights to demand brand-new tyres.

If this was an older car, the explanation would be simple: Cars always have at least a driver on board, but sometimes only a driver. Which means that the driver’s seat gets worn out faster than any other seat in the car. But you car is quite new, so that shouldn’t be the case.

Assuming there’s no manufacturing flaw in the seat or the way it’s mounted, the cause of this could be as simple as a driver’s seat that has more adjustments available (manual or electrically-operated) than the front passenger’s seat. If that’s the case, you might find that the mechanics of those adjustments gobble up some space that is used for foam or other padding in the not-so-adjustable passenger’s chair.

The high cost of complex replacement parts for relatively new vehicles is a trend that has been thriving lately. Once some cars are more than a handful of years old, a replacement engine or transmission can easily exceed the value of the whole car. At which point, owners have a tough decision to make; replace the car or pay up for the fix.

Aside from the financial aspects, you also have to decide how comfortable you are unloading a ticking time bomb on to a potentially unsuspecting buyer

Yes it does. Clean transmission fluid is critical to an automatic transmission which relies on tiny oil passages and complex hydraulic systems to operate correctly. Without a filter, debris and swarf from the transmission itself could soon block these pathways and cause major problems.

You can buy filter kits online for very reasonable prices, but replacing the filter is only part of a transmission service. A specialist transmission shop can advise you when your car’s gearbox needs its next service, based on kilometres covered and the condition of the fluid inside.

The correct way to proceed here is to have the car scanned to see if it will offer up what ails it. The on-board computer is designed to recognise a problem or fault, record it and then hand over that information to a mechanic during the scanning process.

You can try to diagnose the problem yourself, but doing so by replacing random parts is not the way to go. You can easily replace perfectly good – and expensive – parts and still have a car that won’t start.

But if you do want to tinker yourself, the first thing to check is the electric fuel pump. These require periodic replacement and when they fail, they just stop, and that’s it. To check the pump, turn the ignition to the start position and listen carefully for a buzz or humming noise coming from under the car. It can be difficult to hear, but if it’s present, then the fuel pump is probably not the problem. No buzzing or humming suggests the pump is the culprit.

Honestly, though, there are literally hundreds of reasons a car will turn over but not start.

This is probably because who ever serviced the car failed to manually switch off the service-engine reminder light. This is often done via a scan-tool through the diagnostic port.

But in the case of your car, you should be able to do it yourself. Turn on the ignition and you’ll see that the service light is illuminated. With the ignition still on (but the motor not running) press the small button that you’d normally twist to control the brightness of the dashboard lights. After a few seconds, the service light should start to flash. Release the button and then give it a single push (but don’t hold it). Now turn the ignition off. If you’ve got the sequence correct, the next time you turn on the ignition, the service reminder light should have disappeared.

Bad news. That generation of X-Trail had a six-speed manual option on the base-model two-litre petrol, front-wheel-drive model and on the all-wheel-drive turbo-diesel. But if you wanted an X-Trail with an automatic gearbox, then it was a CVT or nothing.

The absolute best thing you can do now is get the car to an automatic transmission specialist. The shuddering could be caused by wear in the bands and clutches that control the gears or from damage or wear in some other part of the transmission or even somewhere in the rest of the driveline. It might even be a problem with the torque converter.

The fact that the level of fluid had dropped suggests a leak somewhere in the system that also needs to be fixed. But continuing to drive the vehicle in this state is likely to cause further damage.

Actually, this is simply how a CVT operates. When you load the engine (and towing a caravan is a great way to do that) the transmission will switch to a lower ratio in order to keep the engine in its comfort zone and making enough power to keep everything moving at the speed at which you’ve set the cruise control. Because there are no set ratios in a CVT, this can sound a feel very alien when it happens. It's one of the things many people dislike about CVTs.

When you turn off the cruise control and allow the throttle to return to idle, the car detects that the crisis is over and changes the ratio to allow the engine to slow down as less power is needed. And that’s why it all feels like it’s returning to normal. But, really, what you’re hearing and feeling is just the CVT doing its thing.

This sounds more like a control problem that one with the actual compressor. The body computer is often at fault in cases like this. Part of the body computer’s job is to control things like central locking, power windows and the climate control gear. The fact that the system is cycling between fresh air and recycled air makes us suspect the computer as the culprit. Has this been checked?

Hopefully, you first raised this issue with Nissan all those years ago when the vehicle was still under warranty. If so, then you have what is called a pre-existing condition and even though the car is now out of warranty, Nissan is still obliged to fix it as if the warranty still applied.