Warranty

Tesla finally makes major change in Oz
By Jack Quick · 09 Jan 2026
Tesla has finally extended its warranty period in Australia.
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Was my aftermarket extended warranty a rip-off?
By David Morley · 23 Oct 2025

I bought my 2019 Mini Cooper five-door hatch in 2020 along with an extended warranty service plan giving me coverage for 100,000km or 10 years. To date my mileage is 16,900 km. I was recently called in urgently for a transmission issue which I was told would cost $1200 as it didn't fall within the scope of my service plan. I don't know how they fixed the problem or if there was a problem in the first place. But how can such an important and potentially costly item not be covered especially when I was told that all major service costs were covered including wear and tear except for tyres and battery?

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Will off-roading impact warranty cover for my CVT auto?
By David Morley · 26 Sep 2025

Exactly what model CVT is used in the 2025/26 Subaru Crosstrek and is the warranty affected if you use it off road?

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MG ditches industry-leading warranty
By Dom Tripolone · 02 Jul 2025
MG has walked back a key element of its industry-leading new car warranty.
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The consumer wins in latest new car warranty war!
By James Cleary · 22 Jun 2025
Car industry observers of a certain age will recall a ‘12/12’ new vehicle warranty being the norm in Australia through the 1970s and well into the ‘80s. And yes, you guessed correctly, that catchy tag refers to a 12 month/12,000km term. How far we’ve come.
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Hyundai boosts new-car warranty to seven years
By Byron Mathioudakis · 14 May 2025
Hyundai is about to move to a seven-year/unlimited kilometre warranty in Australia, up from its existing five-year/unlimited kilometre item.
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'What choice did we have?' Nissan warranty
By Byron Mathioudakis · 14 Mar 2025
Nissan’s unexpected announcement of a dealer-servicing-activated 10-year/300,000km new-vehicle warranty with capped pricing scheme that is both conditionally retroactively applicable and transferable has stunned the industry and observers.
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My 2023 Kia Seltos GT-Line's driver's seat might be faulty. What rights do I have under warranty?
By David Morley · 25 Feb 2025

I purchased a Kia Seltos GT-Line in April 2023. Late last year, randomly, the driver’s seat started moving on its own while driving. The dealership where I purchased the car looked at the vehicle and couldn’t replicate the issue so reset the driver’s seat. It was fine for 16 days and then the problem occurred again. I rang and emailed Kia Australia, and after a three week wait, another dealership looked at the vehicle, failed to be able to reproduce the problem and returned the car. Two days later, the problem occurred again. I contacted both the dealership of purchase, the dealership who last looked at the car and Kia Australia. I have an appointment set for a month’s time. My question is: what rights do I have under the warranty? If the dealership can’t replicate the issue and repair the seat, can I sell the car?

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Is a blown gasket a warranty claim with my 2013 Holden Cruze
By David Morley · 13 Jan 2025

My 2013 Holden Cruze was brought brand new, and only has 70,000km on the clock. I have been told it has a blown gasket, which causes oil to go into bottle that's connected to radiator. Would this be a warranty claim?

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How do you prove an EV battery capacity is below a certain percentage?
By David Morley · 18 Nov 2024

How do you prove that a 2022 Kia EV6's battery capacity is below a certain percentage for warranty purposes? I think it would need to be established independently as the dealership/manufacturers are not likely to tell the truth. There is a lot written about EVs, but not about failures and difficulties with repairs!

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