Warranty

One of the biggest car makers in the world has reportedly forked out billions in warranty claims over the past year. Stellantis, parent company of brands like Fiat, Alfa Romeo, Peugeot and Jeep has paid out the equivalent of more than $10 billion in global warranty expenses for the 2025/26 financial year. This tough reliability run has seen Stellantis begin a complete reset of its processes to get on track. The big news out of this reset is that the brand will launch its first model riding on its new STLA One platform next year. The brand said the platform will underpin up to 30 new vehicles in the small and mid-size SUV categories. This will equate to more than two million sales annually by the time 2035 comes around. Stellantis also said it is targeting improvements to quality even before this new platform gets underway. “If we do the right things earlier in the program, that means that when we get closer to launch we’ll have fewer problems,” Stellantis propulsion systems testing and analysis lead Mark Christie told Auto News.  “The product life target for powertrain components is 10 years and 150,000 miles (about 240,00km).”The brand is plotting the launch of 23 new and updated models in the next four years across its portfolio. It has been a turbulent time for Stellantis in recent years with the departure of Chief Executive Officer Carlos Tavares and subsequent appointment of Antonio Filosa.The brand reported a $37 billion net loss earlier this year.Reports indicate focus will shift to Fiat, Jeep, Peugeot and Ram, but other brands in the group will benefit from the technology acquired.Peugeot recently unveiled its all-new E-208 GTI fully-electric hot hatch in what will be an early test for Stellantis' change of direction.  

My 2023 Haval Jolion Hybrid battery has failed. The car doesn’t move, and the engine warning light is on. The car was used for ride-share and it’s done nearly 170,000. Will GWM repair it under warranty?

Tesla has finally extended its warranty period in Australia.

I bought my 2019 Mini Cooper five-door hatch in 2020 along with an extended warranty service plan giving me coverage for 100,000km or 10 years. To date my mileage is 16,900 km. I was recently called in urgently for a transmission issue which I was told would cost $1200 as it didn't fall within the scope of my service plan. I don't know how they fixed the problem or if there was a problem in the first place. But how can such an important and potentially costly item not be covered especially when I was told that all major service costs were covered including wear and tear except for tyres and battery?

Exactly what model CVT is used in the 2025/26 Subaru Crosstrek and is the warranty affected if you use it off road?

MG has walked back a key element of its industry-leading new car warranty.

Car industry observers of a certain age will recall a ‘12/12’ new vehicle warranty being the norm in Australia through the 1970s and well into the ‘80s. And yes, you guessed correctly, that catchy tag refers to a 12 month/12,000km term. How far we’ve come.

Hyundai is about to move to a seven-year/unlimited kilometre warranty in Australia, up from its existing five-year/unlimited kilometre item.

Nissan’s unexpected announcement of a dealer-servicing-activated 10-year/300,000km new-vehicle warranty with capped pricing scheme that is both conditionally retroactively applicable and transferable has stunned the industry and observers.

I purchased a Kia Seltos GT-Line in April 2023. Late last year, randomly, the driver’s seat started moving on its own while driving. The dealership where I purchased the car looked at the vehicle and couldn’t replicate the issue so reset the driver’s seat. It was fine for 16 days and then the problem occurred again. I rang and emailed Kia Australia, and after a three week wait, another dealership looked at the vehicle, failed to be able to reproduce the problem and returned the car. Two days later, the problem occurred again. I contacted both the dealership of purchase, the dealership who last looked at the car and Kia Australia. I have an appointment set for a month’s time. My question is: what rights do I have under the warranty? If the dealership can’t replicate the issue and repair the seat, can I sell the car?