Browse over 9,000 car reviews
What's the difference?
ONE of the great motoring successes of the past decade has been the Mercedes-Benz GLA, catapulting the brand to unparalleled prominence in the premium small SUV field and kicking off the posh little coupe-hatch crossover craze.
Cynics might say that it is essentially a jumped-up A-Class hatchback, much like the Subaru XV is basically an Impreza in stilettos. But while the small German crossover is built on the same MFA2 platform as its smaller transverse-engined Benz brethren, no body panels are shared, granting it a distinct look and personality. Unlike the little Suby…
The H247-series GLA launched in Australia in 2020 is second-generation, featuring a longer wheelbase and appreciably more space, but a shorter overall length than the popular original from 2013. It's also substantially taller.
Here we take a long, hard look at the bestselling GLA 250 4Matic.
Years ago we all thought the BMW X6 was an answer to a question nobody had asked.
But clearly buyers of European cars are asking for more impractical, style-focused SUVs with sloping rooflines, because here is yet another take on the theme - the all-new Renault Arkana.
Arkana is a brand-new nameplate for the French brand, and it’s built on the same belly bits as what’s under the Captur small SUV and the Nissan Juke. But this is a bit longer, has a touch more presence, but rather surprisingly is quite affordable. Good looking, too, innit?
Let’s take a deep dive into the Renault Arkana 2022 model and see whether it has other likeable attributes other than its price and eye-catching design.
With Mercedes-Benz’s vast number of SUVs, there is room for an urban luxury crossover niche, and the GLA delivers in spades.
Indeed, in 250 4Matic guise, it is that rare thing – a high-riding hatch with dynamics to shame most dedicated pocket-rockets. It really is a hoot if you find the right road, regardless of weather conditions. The Benz has towering talent.
However, even without desirable options like adaptive dampers and a full suite of driver-assist safety technology, the GLA is expensive, does not quite carry off the price tag from an interior quality point of view, and struggles to maintain the degree of comfort and refinement expected from a Mercedes – with or without the $3K necessary to score adaptive dampers.
Still, especially because of the way the GLA looks, goes, stops and steers, if you can afford it, you’ll be rewarded. There’s never been a more rounded GLA.
The Renault Arkana is certainly an interesting addition to the small SUV segment. It has a look and level of appeal that sets it apart from the rest of the compact crossover brigade, and a price that is reasonably sharp for a European badged SUV. Given the inclusions, our pick of the range would be the mid-spec Intens.
It is let down by a frustrating drive experience in some instances, and compromised packaging as a result of the swoopy roof. That said, for singles or couples who do more highway driving than anything else, it could be an enticing alternative.
Looking like a mini-me GLC, today's GLA trades some of its predecessor’s edgier design elements like the slammed roof and exaggerated broad-shouldered stance for a more amorphous if elegant appearance. Even with the cliché plastic cladding around the squared-off wheel arches, it’s still a looker.
The net result is arguably the most attractive of all the MFA2 A-Class offshoots. It sits well within the Mercedes hierarchy of SUVs, bringing a swoopy coupe-like silhouette compared to the ultra-upright GLB.
Along with being 30mm wider, it’s also visibly taller than before, with a handy 213mm of ground clearance compared to just 157mm last time around. And the wheelbase has been stretched to the benefit of rear-passenger room – a bugbear of the old GLA. That's progress.
I usually don’t really go much on the coupe-SUV thing. It’s typically not my cup of tea. And using that oddbod language on a smaller SUV typically makes even less sense, if you ask me. Apart from maybe the Audi Q3 and RS Q3, which look pretty dang cool in Sportback coupe form.
Yet, somehow - despite the Arkana being hardly a ‘small’ small SUV at 4568mm long and having some pretty lengthy overhangs because of its comparatively quite short 2720mm wheelbase - I think this is a really attractive and interesting design.
It’s fetching, with its slicked-back hair roofline and angular, bejeweled LED headlight/daytime running lights giving it some standout appeal. It carries that stunning light-work to the rear, with a neat signature running the width of the tailgate, a prominent (albeit not current) Renault diamond badge, and on-trend model lettering.
To my eye, this is a more convincing execution of the SUV-coupe look than many of the premium alternatives, like the BMW X4 and X6, not to mention the Mercedes GLC Coupe and GLE Coupe. To me, none of those look like they were purposely designed to be what they are, rather they were SUVs turned into coupe-style models.
This looks intentional. And I think it looks great - from most angles, anyway.
Not only that, it looks expensive. And that alone could well be enough to lure some customers away from mainstream rivals.
Many of its small SUV counterparts, and indeed even its stablemate the Captur, are surprisingly practical for such a small footprint. And while the design of this car makes it stand out as something of a counterpoint to its main rivals, it comes with a level of compromise you need to consider.
Any coupe-inspired design has inherently less headroom and less boot space than a ‘wagon’ style SUV. That’s just how geometry works.
But rather than eat into the boot space with a full-size spare wheel, the Arkana has a space-saver unit that helps keep the boot floor low, allowing 485 litres (VDA) of cargo capacity. That increases to 1268L VDA if you lower the rear seatbacks. I’ll go over the practicality implications of that roofline in the next section.
The in-cabin design in the mid- and top-spec models is dominated by the 9.3-inch portrait-style media screen, while the base grade has a 7.0-inch landscape-layout unit - which is odd, given Renault’s website says “Connectivity is Everything”... It’s everything, if you can afford it?
The dashboard with surprisingly prominent vents because of the trim colour. It’s a nice looking space, certainly more upmarket and with more plush materials than some of its Euro rivals - we’re looking at you, VW.
More on the interior in the next section.
Compared to before, the 2021 GLA is some 122mm taller, so ushers in a higher hip point for loftier seating – reducing that jumped-up hatch feel. Headroom improves obviously, as does rear legroom, a corollary of a 30mm wheelbase stretch (to 2729mm).
Wide apertures also make entry into and out of the German-built GLA child's play, though the solid heft of their doors is serious business at this end of the segment, very satisfyingly Teutonic and totally on-brand. This is something you won’t enjoy in a Subaru XV.
Then you s-c-r-a-p-e the underside of the front doors on the pavement literally every time you swing it to get out, and wonder whether Mercedes engineers have ever been to Australia. This fail drove us spare. Heaven help the GLAs in towns and cities with bluestone sidewalks. Maybe all that extra AMG packaging is the culprit.
Still, most of the other basics are spot-on and can’t really be faulted; cosy yet spacious for four adults – especially up front, ample vision, an excellent driving position aided by heaps of seat and steering wheel adjustability, cosseting front sports buckets that you just sink into, torrents of ventilation from those delectable turbine vents and stacks of storage. Collectively they make the GLA a welcoming, opulent place to travel in. Only the hapless fifth occupant squished between the outboard rear-seat passengers might think otherwise. But nobody buys this Benz for carting people around. That's the GLB's job.
Several years ago, Daimler poached a senior Audi designer and since then Mercedes’ dashboards have morphed into a multi-coloured multimedia diorama of touchscreen technology that threatens to completely take over the universe. Choose the right combination of colours and lighting and it's like your very own White Night on wheels. Starting with 2018’s A-Class, the striking, spangly MBUX system that underpins all this has come to be widely admired and imitated. For aesthetics anyway, with its vivid hues, panoramic displays and simple, tiled applications, it’s been a real trip.
Anyway, back to reality. From a tactility and functionality point of view, there’s still work to be done.
Access to the multimedia (including our GLA's banging optional audio system) and car settings areas is possible via a mildly fiddly finger-pad arrangement down forward in the centre console, or smaller yet much more annoying thumb sensor tabs on the wheel spokes. These are not easy to modulate on the move. Additionally, their menus can be confusing to navigate through and sometimes counterintuitive in operation. Mercedes obviously realises this as a quick-guide pamphlet is provided on old-fashioned cardboard paper. How quaint.
Eventually all areas can be mastered over time, but the functionality is complicated and may overwhelm the not-so-tech savvy. Additionally, the ‘Hey, Mercedes!’ voice control is impressive for getting MBUX to perform basic multimedia and vehicle settings-related changes, but it too-often erratic, unreliable and ultimately frustrating for more complicated commands. Perhaps elocution lessons on behalf of the operator may help.
But not as much as the profound disappointment we endure from the cheapness of some of the materials, the wincing cellophane-like sounds when pressing on some of the surfaces such as the door cards, or that emanate after a particularly bumpy section of bad roads. Sheeny reflections and hard textures in a car optioned with extras that total up to nearly $82,500 just don’t cut it.
At least in this latest-gen GLA, the rear seat area seems much improved over the previous models, with more space, comfy and supportive seating (remember ours featured the $607 sliding function that ought to be standard) and a reclining backrest. All amenities are present, with deep pockets, fresh air from twin vent outlets, reading lights and thoughtfully placed armrests – but, again, the latter’s extendable cupholders feel brittle and cheap.
Further back, the 435-litre cargo area is sufficiently sized and practical for smaller family use (at last), aided by a 40/20/40 backrest fold and that slide-able cushion to extend capacity further. There is no spare wheel, but a tyre inflation kit is fitted in lieu.
Overall, then, better than before, with that fundamental rock-solid heft, luxurious aura and alluring premium-car aroma. The dazzling MBUX screen-related visuals, too, are endlessly entertaining to explore when the vehicle is not moving, but the GLA’s cabin is still not quite up to Mercedes’ reputation for exacting over-engineered excellence.
Or even to the standards of some mainstream alternatives.
Looking expensive from the outside, you might be surprised at the door handle action as you proceed into the cabin. It’s not premium feeling, that’s for sure - very plasticky.
Once inside, you’re greeted with a space that also looks expensive but feels a bit less luxurious in some facets.
There are mixed materials used throughout, with some soft touch finishes on the dashboard and door tops as well as lovely leather and microsuede trim on the seats, but there are plenty of hard plastics in the lower area sections of the dashboard and doors.
There’s interesting trim used on all four doors and the dash, a plastic with a mesh look pattern print on it. Again, if you didn’t touch it you wouldn’t realise it’s an inexpensive finish, and it’s certainly made to feel a bit more special by the configurable ambient lighting inlaid in those sections.
There are large door pockets, a pair of good sized cupholders between the front seats (big enough to fit a decent sized takeaway or keep cup, which is novel for a French car), and in front of the shifter there is a storage caddy but there’s no wireless charging - instead, there are two USB ports above.
A very small covered centre console bin with padded armrest resides between the front seats, while rear seat occupants score a flip-down armrest with cup holders, decent door pockets (though not sculpted for a bottle), and mesh map pockets.
The media screen in the Intens spec is a lovely, high-definition 9.3-inch screen in portrait layout, which is a bit unusual compared to the majority of its rivals which offer landscape designs.
However I do like the usability of that screen, with the Apple CarPlay and Android Auto phone mirroring integration being a square section in the middle of the screen, while some home buttons and quick return buttons sit top and bottom. The CarPlay worked quickly when connecting and reconnecting, though I did have a moment where the entire media screen went completely black and the phone call I was on reverted to my phone - not ideal when you’re not allowed to touch your phone while driving! About 10-15 seconds later, it was back up and running.
Also, the quality of the lens used for the reversing camera doesn't do the screen any justice. The vision is really pixelated.
There are physical buttons and controls for the air conditioning (it doesn’t run through the screen, thank goodness!), but I wish there was a knob for the volume control rather than the touchscreen buttons and the odd, oh-so-French stalk that pokes off the steering column.
There are cruise control buttons and driver info screen control toggles on the steering wheel itself, and there are more buttons to the right of the steering wheel for things like the steering wheel heating and lane control system.
Up front there’s enough space for an adult my size (182cm or 6’0”) to get in and out, and get comfy, without having to worry about space at all.
But the backseat space is better suited for children than adults, as there is limited knee room – behind my driving position, I couldn’t easily or comfortably fit my knees without being in the man-spread position.
The width of the back seat is also limited, and three adults across will be a real challenge unless each occupant is modeling themselves on slenderman. Taller occupants may find the back a bit cramped for headroom as well - my head brushed the ceiling when sitting up straight, and the middle seat is tighter again for head space.
Amenities-wise there are two USB ports and directional air vents, plus two ISOFIX child seat anchor points and three top-tether restraints. Plus there are multiple reading lights in the back, and grab handles as well.
In a typical cheaper-in-the-back-seat move the door tops are made of hard plastic – but that means they should be easier to wipe if you have grubby kids mitts in contact with them. At least you get soft padding on the elbow rests on all the doors, which isn’t always the case.
As mentioned above, the boot is an odd shape and you will find that if you have a pram and all the stuff associated with a young baby or child, it will be a tight fit - even though the claimed capacity of the boot is quite large.
The latest GLA’s evolved dimensions is presumably to put some space between it and its GLB 5+2-seater SUV fraternal twin, giving Mercedes-Benz blanket SUV market coverage. From GL (for Geländewagen, or off-road vehicle) A, B, C, E and S (as well as the G-wagen icon that started it all back in '79), there’s a premium option for everybody… if not every budget.
In the GLA’s case, the entry-level 200 front-driver starts from $55,100 (before on-road costs); moving up to the $66,500 250 4Matic, and then to two performance powerhouses – the AMG 35 4Matic and supernaturally fast AMG 45 S 4Matic+ flagship, from $82,935 and $107,035 respectively.
Even the base GLA 200 includes new and improved autonomous emergency braking (AEB) among other safety-related technologies, as well as the brand’s glamorous MBUX multimedia system with wireless Apple CarPlay/Android Auto, digital radio, satellite navigation, reverse camera, climate control, wireless phone charging, powered tailgate, automatic parking, auto high beam, rain-sensing wipers and 19-inch alloys.
All the extra techy stuff doesn’t come for free though – prices jump almost $10,000 over the less-powerful previous-generation GLA 180 that the 200 replaces – though we expect the former badge to return in time.
In contrast, the GLA 250 4Matic is ‘only’ $3500 more expensive than its predecessor, gaining a terrific 2.0-litre four-cylinder turbo instead of a Renault-Nissan-sourced 1.3-litre turbo, all-wheel drive (with an Off-Road Engineering Package that gives the car some very light off-road capability), and other niceties such as heated electric front seats with memory function, a panoramic sunroof, more direct steering and lowered suspension (for a sportier drive).
Note that adaptive cruise control costs extra – a curious oversight at this price point. It’s part of a $1531 optional Driving Assistance Package, which also includes Active Lane Change Assist, extended semi-autonomous driver assistance in traffic jams (meaning full stop/go capability) and route-based speed adaptation. Do it.
Our test car had it, along with a $915 Vision Package (includes fancier adaptive headlights and a 360-degree camera), $1915 Sports Package (with AMG styling upgrades inside and out, perforated disc brakes, privacy glass, shift paddles and lowered ‘Comfort Suspension’), a Night Package (less brightwork, more black finishes) and sports direct-steering with corresponding wheel), $1531 20-inch AMG Black alloys, a $1915 Communications Package with upgraded audio and head-up display among a litany of other gear, $2838 AMG Exclusive Package with adaptive dampers, cooled as well as heated front seats, an ‘Energising Comfort’ ambience-enhancing 'experience' and special leather upholstery, $1531 Patagonia Red metallic paint and $607 rear-seat fore/aft adjustment. Total cost after the added luxury car tax: $82,446. Gulp.
Not cheap in anybody’s language. Nor, for that matter, are the GLA’s rivals, which owe their existence to the original’s spectacular sales trajectory and the trail that this blazed last decade.
Lexus’ loaded UX 250h hybrid AWD and Audi Q3 Sportback 40TFSI quattro slip slightly below the standard GLA 250 for both pricing and power, while the BMW X2 M35i and its Mini Countryman JCW cousin, along with Jaguar’s E-Pace E250, also offer in-the-same ballpark pricing but quite a bit more space as well as pace.
It’s also worth noting that Volvo’s XC40 T5 AWD conspicuously undercuts all from just $57,000, though now we’re talking about putting square pegs into round holes. Speaking of which…
Any European SUV that starts under $35K is an interesting proposition, and this one is no exception.
The Arkana range is offered in three trim levels (all prices listed are MSRP, not drive-away): the entry grade Zen is $33,990, the mid-spec Intens tested in this review costs $37,490, and the soon-to-arrive range-topping RS-Line grade will be a $40,990 proposition.
That’s not cheap by small SUV standards. I mean, you could consider a Mazda CX-30 (from $29,190), a Skoda Kamiq (from $32,390) or even the related Renault Captur (from $28,190) or Nissan Juke (from $27,990).
But it’s less expensive than a Peugeot 2008 (from $34,990) and starts at the same point as the base model VW T-Roc (from $33,990). While the Audi Q3 Sportback - arguably the closest small SUV competitor in terms of ethos - starts at $51,800.
Let’s take a look at what you get across the model range.
The Zen scores standard LED headlights and daytime running lights, 17-inch alloy wheels in a two-tone finish, a 7.0-inch multimedia touchscreen with Apple CarPlay and Android Auto smartphone mirroring, a 4.2-inch multifunction display for the driver, a heated steering wheel (unusual at this price point), climate control and artificial leather upholstery.
Zen buyers also score adaptive cruise control and an array of safety technology which is standard on all grades - we applaud you for that, Renault: customers on a budget shouldn’t have to compromise on their safety or the safety of other road users! We’ve detailed all that stuff in the safety section below.
Adding the $3500 to your new car bill to step up to the Intens grade will net you a bunch of goodies, such as three drive modes, 18-inch alloy wheels, a larger 9.3-inch touchscreen with satellite navigation, a 7.0-inch multifunction display as part of the instrument cluster, as well as power-adjustable front seats with heating and cooling, leather and suede upholstery, ambient lighting and - what was I saying about standard safety gear? - you also get rear cross-traffic alert at this level.
And the top-of-the-pops RS Line is the sportier looking model. Note - sportier looking, but it doesn’t have any changes to the way it drives.
But it does get a body kit with gunmetal front and rear skid plates, rear privacy glass, gloss-black exterior accents, a sunroof, wireless smartphone charging, an auto-dimming rearview mirror and gloss carbon-look interior trim.
Options and extras for the range include a sunroof that can be optioned on the Intens grade for $1500 (as was optioned in our test car), while there’s a 10.25-inch digital instrument cluster available on Intens and RS Line models for $800. Seems a bit rich given a Kamiq has a 12.0-inch digital screen standard.
There’s only one no-cost colour option, Solid White, while the metallic paint choices include Universal White, Zanzibar Blue, Metallic Black, Metallic Grey and Flame Red, all of which cost $750 extra. And if you’re into the black roof look, you can get that with black mirror caps for $600.
Accessories include the usual suspects - rubber floor mats, roof bars, side steps, bike rack options and even a tack-on rear spoiler, or - what you could call a sport pack - with a Flame Red highlight body kit.
Mounted transversely, Mercedes’ M260 1991cc 2.0-litre four-cylinder petrol engine features a twin-cam, 16-valve design, a twin-scroll turbocharger and variable-valve timing, to help deliver 165kW of power at 5500rpm and 350Nm of torque at a low 1800rpm. With an impressive 97.2kW per tonne, it can hit 100km/h in 6.7 seconds, on the way to a 240km/h top speed.
All four wheels are driven by an eight-speed dual-clutch transmission (DCT), though most of the torque at lower speeds or during reduced throttle loads is delivered to the front wheels until extra traction is required out back. The gearbox is one of the very best of its type we’ve experienced – seamless, strong and largely lag-free.
There’s just the one engine option across the Renault Arkana range - yep, even the sportier RS Line gets the same motor as the base grade car.
It’s a 1.3-litre four-cylinder turbo-petrol engine producing 115kW of power (at 5500rpm) and 262Nm of torque (at 2250rpm). This so-called TCe 155 EDC powertrain offers a higher torque figure than the likes of the VW T-Roc and Mitsubishi Eclipse Cross, both of which have larger capacity engines.
Indeed, the 1.3L unit punches hard for its size, and makes use of a seven-speed dual-clutch automatic transmission and all grades have steering wheel-mounted paddle shifters. It is front-wheel drive/2WD, and there is no all-wheel-drive (AWD) or four-wheel drive (4WD) option available.
The Intens and RS Line models have three different drive modes - MySense, Sport and Eco - which fettle the reactiveness of the powertrain.
Really strange to see a brand launch a brand new car in Australia with no form of electrification - there’s no hybrid, mild hybrid, plug-in hybrid, or electric version of the Arkana sold in Australia. The brand isn’t alone in that approach, but we are starting to see more high-tech alternative powertrains offered in competitor cars now.
Weighing in at 1668kg (kerb), and with a bluff nose and high ground clearance also not helping, we didn’t expect great fuel economy, particularly given how hard and fast the GLA 250’s performance bandwidth is. It’s tempting to just blast your way from point A to point B.
However, at the pump we averaged 9.8 litres per 100km, which isn’t too bad at all considering the available muscle. The official figure is 7.5L/100km, for a carbon dioxide emissions rating of 170 grams per kilometre. With a 51-litre fuel tank, the theoretical range is around 680km.
Note that the GLA 250 requires 95 RON premium unleaded petrol as a minimum.
The official combined cycle fuel consumption figure is 6.0 litres per 100 kilometres (ADR 81/02), with emissions stated at 137g/km CO2. Not bad, really.
In reality, you might expect to see a bit higher than that, though. On our test we saw 7.5/100km measured at the pump, across a mix of driving on highways, motorways, open roads, twisty roads, traffic snarls and urban testing.
The fuel tank capacity is 50 litres, and happily it can run on 91RON regular unleaded - so you don’t need to run it on premium unleaded, which helps keep running costs down.
A soaring 2.0-litre turbo engine application, this is a slick, stirring and robust performer that can also do efficiency as effortlessly as launch the GLA 250 4Matic towards the horizon. Let’s not mince our words. This is a fast and fiery mover.
Three drive modes – Eco, Comfort and Sport – provide a wide spectrum of acceleration and throttle responses, and all deliver precisely what you’d expect. Eco’s fine for pottering around town smoothly and serenely; Sport morphs into a searing and seamless speed demon; and the default Comfort sits somewhere in the middle as the best of both worlds. There really is no faulting Mercedes’ M260 masterpiece.
The DCT also happens to be one of the better dual clutch autos, avoiding the lag and clunkiness pitfalls usually associated with this sort of gearbox. It’s even comparatively smooth off the line on hills. Ours came with the optional handy set of manual-mode paddle shifters, adding a welcome level of interactivity autos tend to overlook. Too bad Mercedes persists with that fiddly column lever that is forever prone to knocking the car out of drive. Even after 15 years, it's still so annoying.
What all this means for the urban driver is strong acceleration for flitting in and out of traffic gaps, as well as incredibly instantaneous point-to-point responses for commanding manoeuvrability, thanks to ultra-eager steering and assisted by outstanding brakes.
With struts up front and a multi-link rear end as standard, the GLA 250’s chassis, too, is a transformative for what is essentially a high-riding hatchback – but only if your pockets are deep enough.
Fitted with that near-$3K AMG Exclusive Package that includes adaptive dampers, our Benz displayed a definite hot-hatch attitude that really would make it the darling of Golf GTI owners who’ve outgrown their rides but not their girl/boyracer desires. Superb handling and hunkered-down roadholding really do make this the driver’s premium compact crossover. You can pretty much point and shoot this Merc as you might a Golf R, and likewise in most weather conditions thanks to all that reassuring tenacious grip.
Plus, if you’re put off by the hard ride in Sport, the Individual mode allows the driver to engage the soft damper mode while the engine and steering retain the hardcore settings. It’s a win-win situation – as long as you can stretch to that AMG Exclusive pack. We strongly recommend it, given the balance between ultimate high-speed control and comfort.
However, while this is all good news for rural and country folk seeking hot crossover fun, back around town, poor urban road conditions can reveal a flaw in the chassis’ ability to properly smother bumps and ruts. It’s the small frequency stuff that seems to transmit through, never really settling down.
The result is a jittery ride, that may somewhat undermine the GLA’s upmarket sheen. There’s also a fair degree of road noise coming through. Perhaps sticking with the 19-inch alloys instead of those lovely 20-inch rims is the solution here.
The Renault Arkana looks better than it drives.
Scratch that. It looks a lot better than it drives.
Frankly, this car is downright poor in low speed city or urban driving, where the engine’s start-stop system, turbo lag and the dual-clutch automatic transmission plague the drive experience to the point of abject frustration.
I really, really disliked driving the Arkana in town. I also didn’t like driving it out of my driveway, which runs downhill from a down-hill street, and reversing it out of my driveway and taking off up the street actually scared some passersby.
Why? Because the transmission let the car roll forward while in reverse. There is an Auto Hold button which should have stopped this, but maybe I didn’t push the brake pedal hard enough to activate it.
Instead, I overcompensated and applied too much throttle. That spun the tyres on my pavers ever so slightly, so I braked and then backed out over the kerb point onto the road, rear of the car facing downhill, and it again rolled back while I shifted to drive. Then, again, the tyres scrabbled for grip on the road below once the transmission sorted itself out and the turbo kicked in, whooshing before the engine emitted its fuzzy hum and the car took off faster than expected.
It was bad. And it happened a couple of times, too.
And there were other instances where it was less than good, too. The transmission constantly swapped between gears under light acceleration at higher speeds or with adaptive cruise control on, a lot of that down to gradient changes. So, if you live in a hilly area like me (the Blue Mountains) you will notice how busy the transmission is with the top three gears - even just to maintain 80km/h. And it doesn’t maintain its speed very well at all using adaptive cruise control, either.
It was even worse when you’re dealing with low speed driving. The indecisiveness of DCT made for moments of hesitation before sudden explosions of progress - not fun in the wet. That means that it will be laggy on occasion, while also sometimes feeling like it’s taking off too quickly at times. You will get wheelspin even on dry surfaces, and I have experienced this during my time in the car multiple times.
The fact is, you need to be mindful of how you apply throttle in this car. You shouldn’t have to think this hard when you’re driving an automatic car, in my opinion. Many of its rivals with DCT transmissions are a lot better than this - the Hyundai Kona, for instance, and the slightly larger VW Tiguan, too.
The steering is light in the standard MySense drive mode, which you can configure to your tastes to a degree. Choosing the Sport drive mode (or just the Sport steering setting in MySense) adds extra weight but doesn’t add any extra feel to the experience at all, so there’s little to find in terms of enjoyment for a keen driver, with no real "feel" from the steering at all, and indeed it is a bit slow to react, with a larger than expected turning circle (11.2m). That can make for some multi-move turnarounds, and I found the reversing camera often lagged dangerously behind the realtime situation.
As is the case with a lot of SUVs in the segment, the steering is designed to be easy around town rather than enjoyable on the open road. So if you’re expecting a Megane RS-like drive experience, buy that car instead.
The suspension was quite sure of itself. There is a firm edge to it and it felt reasonably controlled on the open road, but at lower speeds when you hit deep divots or potholes, the body gets very upset as the wheels seem to drop in to holes. It’s really good over speed humps, however.
While it is a front-wheel drive (2WD) SUV, I did some very light off-road driving on a gravel track in the Blue Mountains and found that suspension to be overly rigid over corrugated parts, bouncing the car around on its big 18-inch wheels. The transmission, again, played havoc with progress, in combination with the eager traction control system which, at least, helped me get where I needed to go. There’s 199mm of ground clearance, which is good for an SUV of this ilk.
So who is it for, then?
I’d say a long-distance commuter might find this car a good partner. It is pretty refined at highway and freeway pace, and that’s where the suspension and transmission are least annoying. And hey, that could help you get the most out of those long service intervals, too. Newcastle-to-Sydney or Geelong-to-Melbourne drivers, this could be one to take a look at.
Mercedes-Benz is a long and proud pioneer in passenger-vehicle safety, and the GLA is no exception… except that for the full suite of safety assistance you need to fork out more in the GLA 250.
The standard roll-call of advanced driving assist systems includes nine airbags (front, pelvis side and window bags for driver and front passenger, side airbags for rear occupants and a knee airbag for the driver), AEB with pedestrian and cyclist detection, and blind-spot monitoring with an exit warning that alerts the driver of approaching cyclists or vehicles if the door begins to open into their path.
The AEB system has a working range of between 7km/h and 200km/h.
Active Lane Keep Assist, an active bonnet that raises to reduce head injury, Cross Wind Assist, Pre-Safe accident anticipatory systems and traffic sign recognition tech are also present.
Additionally, front and second-row seatbelt reminders are fitted, as well as two rear-seat sited ISOFIX child-seat anchorage points and a trio of child-seat tether points behind the backrest.
But you’ll need to fork out another $1531 for the optional Driving Assistance Package, which includes adaptive cruise control with full-stop/go, Active Lane Change Assist, extended semi-autonomous driver assistance in traffic jams, and route-based speed adaptation.
At the time of publishing, the H247-series GLA’s crash test rating results had not been published, but the closely-related GLB tested in 2020 managed a full five stars.
The Renault Arkana has been awarded a five-star ANCAP crash test safety rating against 2019 criteria.
As mentioned above, the majority of the safety technology and equipment is offered on all grades in the line-up, including a front-facing autonomous emergency braking (AEB) system that works between 7km/h and 170km/h. It incorporates forward collision warning with pedestrian and cyclist detection which operates between 10km/h and 80km/h.
There’s also adaptive cruise control and speed limiter, as well as lane departure warning and lane keep assist, but it doesn’t intervene to really steer you out of a potential issue. It works between 70km/h and 180km/h.
All grades have blind-spot monitoring but the Zen base model misses out rear cross-traffic alert (a real shame!), and all models have speed sign recognition, a reversing camera, front, rear and side parking sensors, and there are six airbags (dual front, front side, side curtain for both rows).
Things that are missing are range-wide rear cross-traffic alert, there’s no available surround view 360 degree camera system, and you can’t get the Arkana with rear AEB, either. It could be a problem, as the blind-spot issue is a real one in this car. Plenty of rivals offer that tech now, too. Some newer rivals offer additional airbag coverage, too.
Where is the Renault Arkana built? You may be surprised to learn that it’s not France. It’s not even in Europe. The answer is “made in South Korea” - the company builds the Arkana there at its Busan plant alongside its localised Renault Samsung Motors models. The larger Koleos is built there as well.
Unlike many luxury brands that persist with a sub-par three-year warranty, Mercedes-Benz offers a five-year/unlimited kilometre warranty.
Intervals are every year or 25,000km, with a capped price service plan starting at $550 for the first year, $750 for the second year and $1250 for the third year, totalling $2550. Alternatively, buyers can also choose a Service Plan, starting at $2050 for the first three years (saving $500 from the normal capped-price service plan), $2950 for four years and $3500 for five years.
Buy a Renault these days and you’re set for an “Easy Life”... for five years, at least.
The brand’s Five Year Easy Life Ownership plan incorporates a five-year/unlimited kilometre warranty, five capped-price services, and up to five years’ roadside assist if you maintain your car with the brand’s dedicated workshop network.
The interesting thing here is that the servicing and maintenance is required every 12 months or 30,000km - a very long interval between visits - double or triple some competitors on distance. The service prices are decent, too: years one, two, three and five are $399, while year four is a $789 cost, meaning an average annual fee over five years/150,000km of $477.
All told it looks like a reasonably promising ownership program, with decent costs and par-for-the-course warranty cover.
Worried about Renault issues around reliability, engine problems, transmission faults, common complaints or recalls? Check out our Renault problems page.