Mercedes-Benz GLA-Class vs Mercedes-Benz GLC-Class

What's the difference?

With Mercedes-Benz’s vast number of SUVs, there is room for an urban luxury crossover niche, and the GLA delivers in spades.

Indeed, in 250 4Matic guise, it is that rare thing – a high-riding hatch with dynamics to shame most dedicated pocket-rockets. It really is a hoot if you find the right road, regardless of weather conditions. The Benz has towering talent.

However, even without desirable options like adaptive dampers and a full suite of driver-assist safety technology, the GLA is expensive, does not quite carry off the price tag from an interior quality point of view, and struggles to maintain the degree of comfort and refinement expected from a Mercedes – with or without the $3K necessary to score adaptive dampers.

Still, especially because of the way the GLA looks, goes, stops and steers, if you can afford it, you’ll be rewarded. There’s never been a more rounded GLA.

The GLC300 Coupe isn't quite as great when it comes to being a family car as the regular SUV version of the GLC, and that's purely down to the sloping roofline which not only makes access more difficult to the second row but reduces boot capacity.

That said, the GLC300 Coupe makes a much better family car than a Mercedes-Benz C-Class sedan, or any sedan.

Easy and enjoyable to drive, packed with great features and still practical, the GLC300 Coupe would still cut it as a good family car.

Looking like a mini-me GLC, today's GLA trades some of its predecessor’s edgier design elements like the slammed roof and exaggerated broad-shouldered stance for a more amorphous if elegant appearance. Even with the cliché plastic cladding around the squared-off wheel arches, it’s still a looker.

The net result is arguably the most attractive of all the MFA2 A-Class offshoots. It sits well within the Mercedes hierarchy of SUVs, bringing a swoopy coupe-like silhouette compared to the ultra-upright GLB.

Along with being 30mm wider, it’s also visibly taller than before, with a handy 213mm of ground clearance compared to just 157mm last time around. And the wheelbase has been stretched to the benefit of rear-passenger room – a bugbear of the old GLA. That's progress.

Coupe SUVs aren’t for everybody… they’re not even for lots of people. But the design of an SUV with its roof cut down so that it meets the tailgate at an almost sportscar-like angle appeals to more than a few fans. The thing is they don’t just like the look, they love it, and they also probably enjoy how much the styling makes other people cranky.

To my eyes the GLC300 Coupe is the best execution of the bodystyle compared to those of BMW and Audi. There’s an elegance to the GLC300 Coupe and the AMG-line adds a tough look that only enhances the solid, powerful but pretty look.

The GLC Coupe is a mid-sized SUV and this new generation model is a bit bigger the previous one and now measures 31mm longer at 4763mm end to end, it’s 1890mm wide, 1605mm tall and has a wheelbase of 2888mm.

It’s also more aerodynamic than ever. No seriously, it’s drag coefficient is now 0.27 and it looks like a bar of soap - and it's about as slippery as one, too.

More curved surfaces await inside with a dashboard that pours down into the large centre console and it's adorned with a sloping and large portrait-style media screen. 

At night or in tunnels the ambient lighting glows through the air vents and skirts the edges of the door trims, console and dashboard.

It’s a minimalist and high-tech cockpit with modern sports seats up front and a Nappa leather wrapped steering wheel with its twin blade design.  

So, how does the coupe design work for family practicality? Let’s take a look.

Compared to before, the 2021 GLA is some 122mm taller, so ushers in a higher hip point for loftier seating – reducing that jumped-up hatch feel. Headroom improves obviously, as does rear legroom, a corollary of a 30mm wheelbase stretch (to 2729mm).

Wide apertures also make entry into and out of the German-built GLA child's play, though the solid heft of their doors is serious business at this end of the segment, very satisfyingly Teutonic and totally on-brand. This is something you won’t enjoy in a Subaru XV.

Then you s-c-r-a-p-e the underside of the front doors on the pavement literally every time you swing it to get out, and wonder whether Mercedes engineers have ever been to Australia. This fail drove us spare. Heaven help the GLAs in towns and cities with bluestone sidewalks. Maybe all that extra AMG packaging is the culprit.

Still, most of the other basics are spot-on and can’t really be faulted; cosy yet spacious for four adults – especially up front, ample vision, an excellent driving position aided by heaps of seat and steering wheel adjustability, cosseting front sports buckets that you just sink into, torrents of ventilation from those delectable turbine vents and stacks of storage. Collectively they make the GLA a welcoming, opulent place to travel in. Only the hapless fifth occupant squished between the outboard rear-seat passengers might think otherwise. But nobody buys this Benz for carting people around. That's the GLB's job.

Several years ago, Daimler poached a senior Audi designer and since then Mercedes’ dashboards have morphed into a multi-coloured multimedia diorama of touchscreen technology that threatens to completely take over the universe. Choose the right combination of colours and lighting and it's like your very own White Night on wheels. Starting with 2018’s A-Class, the striking, spangly MBUX system that underpins all this has come to be widely admired and imitated. For aesthetics anyway, with its vivid hues, panoramic displays and simple, tiled applications, it’s been a real trip.

Anyway, back to reality. From a tactility and functionality point of view, there’s still work to be done.

Access to the multimedia (including our GLA's banging optional audio system) and car settings areas is possible via a mildly fiddly finger-pad arrangement down forward in the centre console, or smaller yet much more annoying thumb sensor tabs on the wheel spokes. These are not easy to modulate on the move. Additionally, their menus can be confusing to navigate through and sometimes counterintuitive in operation. Mercedes obviously realises this as a quick-guide pamphlet is provided on old-fashioned cardboard paper. How quaint.

Eventually all areas can be mastered over time, but the functionality is complicated and may overwhelm the not-so-tech savvy. Additionally, the ‘Hey, Mercedes!’ voice control is impressive for getting MBUX to perform basic multimedia and vehicle settings-related changes, but it too-often erratic, unreliable and ultimately frustrating for more complicated commands. Perhaps elocution lessons on behalf of the operator may help.

But not as much as the profound disappointment we endure from the cheapness of some of the materials, the wincing cellophane-like sounds when pressing on some of the surfaces such as the door cards, or that emanate after a particularly bumpy section of bad roads. Sheeny reflections and hard textures in a car optioned with extras that total up to nearly $82,500 just don’t cut it.  

At least in this latest-gen GLA, the rear seat area seems much improved over the previous models, with more space, comfy and supportive seating (remember ours featured the $607 sliding function that ought to be standard) and a reclining backrest. All amenities are present, with deep pockets, fresh air from twin vent outlets, reading lights and thoughtfully placed armrests – but, again, the latter’s extendable cupholders feel brittle and cheap.

Further back, the 435-litre cargo area is sufficiently sized and practical for smaller family use (at last), aided by a 40/20/40 backrest fold and that slide-able cushion to extend capacity further. There is no spare wheel, but a tyre inflation kit is fitted in lieu.

Overall, then, better than before, with that fundamental rock-solid heft, luxurious aura and alluring premium-car aroma. The dazzling MBUX screen-related visuals, too, are endlessly entertaining to explore when the vehicle is not moving, but the GLA’s cabin is still not quite up to Mercedes’ reputation for exacting over-engineered excellence.

Or even to the standards of some mainstream alternatives.

SUVs are the most practical cars for families because of the better access to the cabin thanks to their large doors and slightly elevated ride height, their big boots with wide and tall hatch openings and their high flat rooflines. They’re essentially raised station wagons.

A coupe-style SUV still has four doors but they are less boxy due to the sloping roofline which falls away quickly to meet the tailgate at a lower point. The effect is a sporty-looking shape but practicality is lost in this exercise of form over function.

The second row doorways aren’t as large as those on the regular SUV. I did a side-by-side test and felt like I had to duck under the sloping roof when getting out of the back seat.

The smaller opening also made it trickier to lift my toddler daughter into her baby seat.

The sidesteps are also surprisingly handy for bigger kids and my eight-year-old used them every time when climbing into the car.

Cabin storage is outstanding with huge door pockets and cupholders in both rows, and while the 545-litre boot in the GLC300 Coupe is 80 litres smaller than the cargo capacity of the regular GLC SUV, it's bigger than the previous version of the Coupe.

As for people space, there’s enough headroom for me at 189cm tall in the back seat and heaps of legroom, even behind my driving position.

I’ve mentioned the lack of climate control in the second row, but also should point out that there are no USB ports back there either.

There are USB ports in the big centre console box upfront and a long cord should be able to make it to the second row. 

There’s a wireless phone charger but it's housed in the bowels of the centre console too, and you’ll need to weave your hand while clasping the phone under the shiny black trapdoor, past the cupholders possibly with drinks in them and almost under the dashboard.

Mercedes-Benz is offering Australia just the GLC300 grade in both the SUV and Coupe body styles.

High-performance AMG variants are out overseas now and will arrive in Australia soon, too.

You can expect to pay more for these AMG beasts - a lot more than the $113,900 list price of the GLC300 Coupe.

Still the GLC300 Coupe does come standard with an AMG Line body kit and 20-inch AMG alloy wheels. LED headlights are also standard, so is the panoramic glass roof, tinted rear glass, proximity unlocking and a power tailgate.

Inside there’s synthetic leather Artico upholstery, sports heated front seats, Nappa leather steering wheel, an 11.9-inch media display with Apple CarPlay and Android Auto, a 12.3-inch digital instrument cluster and a head-up display. There’s also dual-zone climate control and wireless phone charging.

The value is good in terms of features, although the price is slightly higher compared to the rivals such as the BMW X4 xDrive30i ($106,400) and Audi Q5 Sportback 55TFSI ($110,200).

It’s worth pointing out, too, that the GLC300 Coupe is about $10K more than the GLC300 SUV version. Why? The coupe versions of prestige SUVs always tend to be pricier than their regular more boxy SUV siblings. Somebody in marketing will be able to explain why.

Having lived with the GLC300 Coupe with my family over the past few days I can say the proximity unlocking which works by touching even the back door handles is excellent, the tinted windows are dark and cut out much of the sun's glare, but there’s no climate control in the second row. There are air vents back there, which is good.

I found that on hot days the semi-transparent shade on the glass roof couldn’t stop the cabin from heating up quickly.

Mounted transversely, Mercedes’ M260 1991cc 2.0-litre four-cylinder petrol engine features a twin-cam, 16-valve design, a twin-scroll turbocharger and variable-valve timing, to help deliver 165kW of power at 5500rpm and 350Nm of torque at a low 1800rpm. With an impressive 97.2kW per tonne, it can hit 100km/h in 6.7 seconds, on the way to a 240km/h top speed.

All four wheels are driven by an eight-speed dual-clutch transmission (DCT), though most of the torque at lower speeds or during reduced throttle loads is delivered to the front wheels until extra traction is required out back. The gearbox is one of the very best of its type we’ve experienced – seamless, strong and largely lag-free.

The GLC300 Coupe has a 2.0-litre four-cylinder turbo-petrol engine making 190kW of power and 400Nm of torque.

There’s also an overboost function which allows the engine to make an extra 17kW and 200Nm just for a brief moment, but that extra dollop of grunt combined with the regular output provides impressive acceleration (0-100km/h in about 6.3 seconds) for overtaking or moving quickly when you need to.

A smooth nine-speed automatic transmission sends the drive to all-four wheels.

The GLC300 Coupe is all-wheel drive and while there’s a setting for rougher terrain, along with one for comfort, eco and sport, but I’d make sure that it doesn’t get any more adventurous than tame gravel and dirt roads.

Mercedes-Benz refers to the GLC300 Coupe as a mild hybrid and this is because it has a 48-volt system and an integrated starter-generator.

This type of hybrid doesn’t use electric motors, doesn’t drive the wheels and won’t save much fuel, but it will provide efficiencies by supporting the engine and when coasting, plus will reduce petrol consumption to a small degree.

Weighing in at 1668kg (kerb), and with a bluff nose and high ground clearance also not helping, we didn’t expect great fuel economy, particularly given how hard and fast the GLA 250’s performance bandwidth is. It’s tempting to just blast your way from point A to point B.

However, at the pump we averaged 9.8 litres per 100km, which isn’t too bad at all considering the available muscle. The official figure is 7.5L/100km, for a carbon dioxide emissions rating of 170 grams per kilometre. With a 51-litre fuel tank, the theoretical range is around 680km.

Note that the GLA 250 requires 95 RON premium unleaded petrol as a minimum.

As we mentioned above the GLC300 Coupe's 48-volt mild hybrid system is not the kind of hybrid that will allow you to drive miles on electric power, nor will it dramatically reduce fuel consumption in the way a parallel, series or plug-in hybrid will. But every bit of efficiency helps.

Mercedes-Benz says the GLC300 Coupe will use 7.7L/100km after a combination of open and urban roads. 

We had the GLC300 Coupe for just two days, but in that time my family covered 176km of regular daily usage which took in motorways but mainly suburban duties such as the school run, supermarket dashes, that sort of thing.

In our fuel test we measured 14.48 litres at the fuel pump which works out to be an on-test fuel use figure of 8.2L/100km and not far off the manufacturer’s claim. 

While this fuel consumption isn’t overly high, a plug-in hybrid or even a parallel or series hybrid could return about 5.0L/100km or less.

Mercedes-Benz has dropped plug-in hybrids from its Australian range which is a shame because it would be good to see more efficient options in the GLC range. Of course if you want more efficiency from a Benz of the same size, there is always the fully electric EQB or EQC.

A soaring 2.0-litre turbo engine application, this is a slick, stirring and robust performer that can also do efficiency as effortlessly as launch the GLA 250 4Matic towards the horizon. Let’s not mince our words. This is a fast and fiery mover.

Three drive modes – Eco, Comfort and Sport – provide a wide spectrum of acceleration and throttle responses, and all deliver precisely what you’d expect. Eco’s fine for pottering around town smoothly and serenely; Sport morphs into a searing and seamless speed demon; and the default Comfort sits somewhere in the middle as the best of both worlds. There really is no faulting Mercedes’ M260 masterpiece.

The DCT also happens to be one of the better dual clutch autos, avoiding the lag and clunkiness pitfalls usually associated with this sort of gearbox. It’s even comparatively smooth off the line on hills. Ours came with the optional handy set of manual-mode paddle shifters, adding a welcome level of interactivity autos tend to overlook. Too bad Mercedes persists with that fiddly column lever that is forever prone to knocking the car out of drive. Even after 15 years, it's still so annoying.

What all this means for the urban driver is strong acceleration for flitting in and out of traffic gaps, as well as incredibly instantaneous point-to-point responses for commanding manoeuvrability, thanks to ultra-eager steering and assisted by outstanding brakes.

With struts up front and a multi-link rear end as standard, the GLA 250’s chassis, too, is a transformative for what is essentially a high-riding hatchback – but only if your pockets are deep enough.

Fitted with that near-$3K AMG Exclusive Package that includes adaptive dampers, our Benz displayed a definite hot-hatch attitude that really would make it the darling of Golf GTI owners who’ve outgrown their rides but not their girl/boyracer desires. Superb handling and hunkered-down roadholding really do make this the driver’s premium compact crossover. You can pretty much point and shoot this Merc as you might a Golf R, and likewise in most weather conditions thanks to all that reassuring tenacious grip.

Plus, if you’re put off by the hard ride in Sport, the Individual mode allows the driver to engage the soft damper mode while the engine and steering retain the hardcore settings. It’s a win-win situation – as long as you can stretch to that AMG Exclusive pack. We strongly recommend it, given the balance between ultimate high-speed control and comfort.

However, while this is all good news for rural and country folk seeking hot crossover fun, back around town, poor urban road conditions can reveal a flaw in the chassis’ ability to properly smother bumps and ruts. It’s the small frequency stuff that seems to transmit through, never really settling down.

The result is a jittery ride, that may somewhat undermine the GLA’s upmarket sheen. There’s also a fair degree of road noise coming through. Perhaps sticking with the 19-inch alloys instead of those lovely 20-inch rims is the solution here.

There’s a lot to like here but the short version is the GLC300 Coupe has a comfortable ride, but good handling, with a responsive engine, although rear visibility through the small back window is poor.

If we drill down a bit further I can tell you that excellent cameras around the car will help you check to make sure kids aren’t running around behind you and that forward and side visibility through the window is good.

An important takeaway is that the GLC300 Coupe is easy to drive with light steering and an engine that’s mild and controlled in its power delivery.

The gear shifter is mounted on the steering column, in the same way an indicator lever is. So putting the car into Drive, Reverse and Park is so easy and means you don’t have to take your hands off the steering wheel. 

As a family car I liked the good body control and composed ride. We have a small toddler that we can sometimes only get to sleep by taking her for a drive and we found that she could nod off and not be woken by potholes and speed bumps or too much leaning in the corners. 

The GLC was given the maximum five star ANCAP rating in 2022. There’s AEB, active lane keeping assistance and active blind spot warning and nine airbags including a centre airbag.

As mentioned above I especially liked the surround-view camera systems - which let you look right around the car - good for driveway safety and kids.

For child seats you’ll find two ISOFIX mounts and three top tether anchor points in the second row.

I was also impressed to see a space-saver spare wheel under the boot floor and not just a puncture repair kit. 

Unlike many luxury brands that persist with a sub-par three-year warranty, Mercedes-Benz offers a five-year/unlimited kilometre warranty.

Intervals are every year or 25,000km, with a capped price service plan starting at $550 for the first year, $750 for the second year and $1250 for the third year, totalling $2550. Alternatively, buyers can also choose a Service Plan, starting at $2050 for the first three years (saving $500 from the normal capped-price service plan), $2950 for four years and $3500 for five years.

The GLC300 is covered by Mercedes-Benz's five-year, unlimited-kilometre warranty. 

Services are annually or every 25,000km. And you can buy a three-year service plan for about $3000.