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Mazda BT-50 FAQs
Check out real-world situations relating to the Mazda BT-50 here, particularly what our experts have to say about them.
Why does the transmission in my 2017 Mazda BT-50 take so long to engage?
My take on it is that dealers should stop telling lies to their customers. Take your problem straight to Mazda Australia’s customer service division and side-step what is clearly a smoke-screen from your dealer. It is ridiculous to suggest that a relatively new vehicle needs ten seconds to engage a gear after it’s been sitting for a few days.
As for the problem itself, start with the basics. Check for a blocked filter in the transmission (which can slow down the flow of fluid) and make sure that the fluid itself is not just the correct grade and type, but also the proper brand. These modern transmissions are complex and intricate, and even something as simple as the incorrect fluid can create chaos. Beyond those simple fixes, the problem could also be caused by a few other faults. For starters, it could be an accumulator inside the transmission that is failing. The accumulator’s job is to store some hydraulic pressure (created by the transmission’s pump) so that the transmission always has enough pressure and fluid volume available to effect gearshifts. If this accumulator is bleeding off pressure when the car sits, it will need time to refill (again, from the pump) before the unit will be able to select Drive. The other possibility is that the pump itself is slacking off and taking too long to build up pressure within the gearbox. You could also be looking at a pressure valve that has lost the plot and supplying the part of the gearbox it’s responsible for with an incorrect line pressure. Either way, a gearbox that is slow to select gears is often headed for the scrap-bin.
Given that it’s possibly a fairly major problem, it isn’t going to get any better. Your problem is that Mazda didn’t introduce its five-year warranty until August 1, 2018, and vehicles sold before that date were covered only for three years. That said, you’re BT-50 might squeak in, particularly if you pointed this problem out to the dealer some time ago (within the first three years). At that point, it’s a pre-existing condition, and it will be covered by the factory warranty as it occurred within the warranty period, even if the dealer – as it appears in this case – elected to spin you a yarn and do nothing about it.Show more
Why has the transmission light come on in my 2012 Mazda BT-50?
I’ve had a flick through the BT-50 owner’s manual (and I suggest you do the same) and all I can find relating to a transmission warning light is a single 'powertrain warning lamp' which suggests something is not right somewhere along the length of the powertrain. Sometimes this light will come on in conjunction with the 'check-engine' light and it indicates that either a sensor has failed or there’s an actual problem with the hardware. Beyond that, the light doesn’t offer any suggestions on what might be wrong, but bear in mind that the four-wheel-drive system in this vehicle is electronically operated, so there’s lot of scope for errors.
A scan at a workshop should offer up some answers, but before you do that, just check that you haven’t bumped the rotary four-wheel-drive selector dial and have triggered the system into a mode it doesn’t like being in right now.Show more
Is there an allowable tolerance for the fitment of the aluminium tray on my 2020 Mazda BT-50?
I never cease to be amazed at the rubbish some car dealers resort to dipstick explain faults with their products. As far as I know, there is no allowable `tolerance’ for a brand-new aluminium tray to be out of whack. Nor should there be one; if a manufacturer can’t build a tray that is square and true in 2020, it really should be in another industry.
The other puzzling thing is that the tray on your car was re-set to 15mm out of whack and seems to be gradually returning to its original 35mm discrepancy. There are a few possible causes here. One would be that the tray itself is twisted and doesn’t sit square on the vehicle. The second is that the vehicle is somehow bent and won’t line up with the tray and its mounting points. Perhaps there’s a problem with the vehicle’s suspension that is sitting one side of the ute higher than the other. That could be a broken or faulty spring, a damaged shock absorber, a worn suspension bush or maybe a tyre that is a different size to the other three. But those are all pretty crazy suggestions in the context of a brand-new vehicle.
I actually contacted an aluminium-tray manufacturer to be told that in some cases, the vehicle’s cabin and chassis will not be aligned precisely from the factory. In that case, the tray would be fitted to visually line-up with the cabin so that the truck looks `right’ to the eye. Even then, this condition is very uncommon and, either way, 35mm is too far out to be considered anything like acceptable. The specialist I spoke with was confident that, in your case, Jason, the tray is simply incorrectly fitted and needs to be removed and fitted properly. Make it the dealer’s problem. One other thing is for sure, too; it’s not the location of the fuel tank that is causing this problem.
Further to that, Mazda Australia has weighed in and confirmed that there’s no tolerance involved but that the problem would be an easy fix at a Mazda dealership. Your best bet is to contact Mazda’s customer service hotline on 1800 034411.Show more