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The Toyota Fortuner Crusade is a strange beast. It’s a four-wheel drive that feels like a HiLux hybrid but it lacks the fun of its ute sibling, despite being able to seat seven.
The four-wheel drive capabilities, seat configuration and high-ride should be a winning combo but it sits awkwardly in Toyota’s SUV line-up.
It’s not as family-oriented as the Kluger and not as refined as the Prado. It’s like that cousin that you only see once a year and don’t know well – you’re not quite sure what to do with them.
I've been driving the top of the range Crusade for a week to get to know it for you. And my family of three has put it through its paces! Let’s see how it fared.
Just seeing a coupe SUV in the traffic makes some people very cranky, but others love the sight of them and it’s these fans that Mercedes-Benz is hoping to woo with its new GLC300 Coupe.
This new-generation GLC Coupe arrives six months after the regular SUV version of the GLC landed in Australia and goes head-to-head with the BMW X4 and Audi’s Q5 Sportback.
The coupe style with the ‘cut-down’ roofline which slopes towards a low tailgate means practicality is compromised and if you’re thinking of putting one in your family’s driveway then it might be an idea to read how this writer’s family coped with the GLC300 Coupe for a few days.
So, after a week of driving the Toyota Fortuner Crusade, did it have a podium finish for my family?
I was hopeful, but no. The driving performance was mixed and only being able to fit two car seats will limit flexibility for younger growing families. I don't like the way the third row is stowed as it makes the boot a bit awkward to use. Combined with the retro-feeling tech and short servicing intervals, there can be some improvement here, especially in a market that is surging forward with all of those elements. I did enjoy the high driving position, safety features and the forgiving suspension, though.
My son liked the 'Feverish Red' colour and that he didn’t need my help to climb in and out of it.
The GLC300 Coupe isn't quite as great when it comes to being a family car as the regular SUV version of the GLC, and that's purely down to the sloping roofline which not only makes access more difficult to the second row but reduces boot capacity.
That said, the GLC300 Coupe makes a much better family car than a Mercedes-Benz C-Class sedan, or any sedan.
Easy and enjoyable to drive, packed with great features and still practical, the GLC300 Coupe would still cut it as a good family car.
Nothing discernible to me has been changed since the last model but let me paint the picture for you. Imagine a dual-cab HiLux with a boot and you’ll come up with something similar to the Fortuner.
It sits proudly at 1835mm tall. The sides are almost slab-like and it's squared off at the rear, which the chunky C-pillar and dark windows do nothing to detract from. It’s definitely prettier up front with a nicely tapered bonnet.
City-dwellers need not beware, at 4795mm long and 1855mm wide, it’s accommodating in a tight car park.
The interior is classically Toyota. Everything is where you expect to find it but it’s lacking some wow factor. There are a lot of hard plastics throughout that highlight this.
With tech, trims and ambience all getting upgraded in the market, the interior is a bit of a let down.
However, there’s a certain comfort in seeing a traditional gear shifter, handbrake and manual clock in an off-roader. In my mind, it lends a certain weight to the vehicle's capability.
Coupe SUVs aren’t for everybody… they’re not even for lots of people. But the design of an SUV with its roof cut down so that it meets the tailgate at an almost sportscar-like angle appeals to more than a few fans. The thing is they don’t just like the look, they love it, and they also probably enjoy how much the styling makes other people cranky.
To my eyes the GLC300 Coupe is the best execution of the bodystyle compared to those of BMW and Audi. There’s an elegance to the GLC300 Coupe and the AMG-line adds a tough look that only enhances the solid, powerful but pretty look.
The GLC Coupe is a mid-sized SUV and this new generation model is a bit bigger the previous one and now measures 31mm longer at 4763mm end to end, it’s 1890mm wide, 1605mm tall and has a wheelbase of 2888mm.
It’s also more aerodynamic than ever. No seriously, it’s drag coefficient is now 0.27 and it looks like a bar of soap - and it's about as slippery as one, too.
More curved surfaces await inside with a dashboard that pours down into the large centre console and it's adorned with a sloping and large portrait-style media screen.
At night or in tunnels the ambient lighting glows through the air vents and skirts the edges of the door trims, console and dashboard.
It’s a minimalist and high-tech cockpit with modern sports seats up front and a Nappa leather wrapped steering wheel with its twin blade design.
So, how does the coupe design work for family practicality? Let’s take a look.
The interior isn’t terribly practical for a seven-seater, so there’s room for improvement. And that seems to be the running theme for the Fortuner.
First and second-row occupants will enjoy the most room but it’s best to think of the third row as 'sometimes seats'.
It was easy for my six-year old to get in and out with the side steps, and he had a great view from the wide rear window.
Individual storage is good with a double glove box, cooled middle console, two cupholders and drink bottle holders in the first and second rows plus an extra two retractable cupholders in the dash (hurrah!). Third row occupants miss out on them completely, though.
However, I think the storage bins and map pockets are a tad too shallow to be that useful.
The boot space is on the smaller side and the way the third row stows on the side encroaches on the space and creates a large blind spot on an already chunky C-pillar.
With all three rows in action, there is 200L of cargo capacity available, but you can stow the third row to get 716L. If you want maximum cargo capacity, the middle seats can also be folded and that figure jumps up to 1080L.
The tech feels retro and not in a good way. The 8.0-inch touchscreen multimedia system is plain on the graphics and laggy, plus on the smaller side for the market now.
It also only has wired Apple CarPlay and Android Auto but it's fairly easy to connect.
Also, there is only one USB-A port in the whole car and no wireless charging pad. You do have a couple of 12-volt ports and a handy 220-volt plug for when you’re camping or something but that’s it for charging, which is surprising for a family SUV nowadays.
SUVs are the most practical cars for families because of the better access to the cabin thanks to their large doors and slightly elevated ride height, their big boots with wide and tall hatch openings and their high flat rooflines. They’re essentially raised station wagons.
A coupe-style SUV still has four doors but they are less boxy due to the sloping roofline which falls away quickly to meet the tailgate at a lower point. The effect is a sporty-looking shape but practicality is lost in this exercise of form over function.
The second row doorways aren’t as large as those on the regular SUV. I did a side-by-side test and felt like I had to duck under the sloping roof when getting out of the back seat.
The smaller opening also made it trickier to lift my toddler daughter into her baby seat.
The sidesteps are also surprisingly handy for bigger kids and my eight-year-old used them every time when climbing into the car.
Cabin storage is outstanding with huge door pockets and cupholders in both rows, and while the 545-litre boot in the GLC300 Coupe is 80 litres smaller than the cargo capacity of the regular GLC SUV, it's bigger than the previous version of the Coupe.
As for people space, there’s enough headroom for me at 189cm tall in the back seat and heaps of legroom, even behind my driving position.
I’ve mentioned the lack of climate control in the second row, but also should point out that there are no USB ports back there either.
There are USB ports in the big centre console box upfront and a long cord should be able to make it to the second row.
There’s a wireless phone charger but it's housed in the bowels of the centre console too, and you’ll need to weave your hand while clasping the phone under the shiny black trapdoor, past the cupholders possibly with drinks in them and almost under the dashboard.
There are three models for the Fortuner and the Crusade sits at the top.
As with everything, there’s been a minor price hike since the last model but you can pick this up for $62,945, before on-road costs.
There are some nice standard features, like electric heated front leather seats, a powered tailgate, three-zone climate control, wired Apple CarPlay and Android Auto, Bluetooth connectivity, seven seats (2/3/2 config), 18-inch alloy wheels and side steps.
Our model is fitted with an optional tow bar kit, which adds a tow bar, tow ball and trailer wiring for an extra $1350.
It’s a little annoying that each item has to be individually purchased, so make sure if the model you’re looking at has a tow ball, that the wiring is connected, too.
Compared to the market, you get a decent array of accessories and features for the price tag.
Mercedes-Benz is offering Australia just the GLC300 grade in both the SUV and Coupe body styles.
High-performance AMG variants are out overseas now and will arrive in Australia soon, too.
You can expect to pay more for these AMG beasts - a lot more than the $113,900 list price of the GLC300 Coupe.
Still the GLC300 Coupe does come standard with an AMG Line body kit and 20-inch AMG alloy wheels. LED headlights are also standard, so is the panoramic glass roof, tinted rear glass, proximity unlocking and a power tailgate.
Inside there’s synthetic leather Artico upholstery, sports heated front seats, Nappa leather steering wheel, an 11.9-inch media display with Apple CarPlay and Android Auto, a 12.3-inch digital instrument cluster and a head-up display. There’s also dual-zone climate control and wireless phone charging.
The value is good in terms of features, although the price is slightly higher compared to the rivals such as the BMW X4 xDrive30i ($106,400) and Audi Q5 Sportback 55TFSI ($110,200).
It’s worth pointing out, too, that the GLC300 Coupe is about $10K more than the GLC300 SUV version. Why? The coupe versions of prestige SUVs always tend to be pricier than their regular more boxy SUV siblings. Somebody in marketing will be able to explain why.
Having lived with the GLC300 Coupe with my family over the past few days I can say the proximity unlocking which works by touching even the back door handles is excellent, the tinted windows are dark and cut out much of the sun's glare, but there’s no climate control in the second row. There are air vents back there, which is good.
I found that on hot days the semi-transparent shade on the glass roof couldn’t stop the cabin from heating up quickly.
All Fortuner models share the same 2.8-litre, four-cylinder, turbo-diesel engine but it’s the main star that perfectly complements the 4WD system.
With a maximum output of 150kW and a massive 500Nm of torque, most weekend adventures can be pursued. It also doesn’t feel like you’re digging deep for that power, which is great.
The six-speed auto transmission is fairly smooth but occasionally the pick up is slow, so I wouldn’t be zipping across traffic in this.
The GLC300 Coupe has a 2.0-litre four-cylinder turbo-petrol engine making 190kW of power and 400Nm of torque.
There’s also an overboost function which allows the engine to make an extra 17kW and 200Nm just for a brief moment, but that extra dollop of grunt combined with the regular output provides impressive acceleration (0-100km/h in about 6.3 seconds) for overtaking or moving quickly when you need to.
A smooth nine-speed automatic transmission sends the drive to all-four wheels.
The GLC300 Coupe is all-wheel drive and while there’s a setting for rougher terrain, along with one for comfort, eco and sport, but I’d make sure that it doesn’t get any more adventurous than tame gravel and dirt roads.
Mercedes-Benz refers to the GLC300 Coupe as a mild hybrid and this is because it has a 48-volt system and an integrated starter-generator.
This type of hybrid doesn’t use electric motors, doesn’t drive the wheels and won’t save much fuel, but it will provide efficiencies by supporting the engine and when coasting, plus will reduce petrol consumption to a small degree.
The official combined cycle fuel number is 7.6L/100km. Real world testing saw my figure at 9.1L and I covered a good mix of urban and open road driving this week.
Considering its size and that it’s a turbo, I thought it was fairly efficient for how I drove it, but it could be better given it’s a diesel.
The Fortuner has an 80L fuel tank with an approximate range of 880km, using our on-test average fuel economy figure.
As we mentioned above the GLC300 Coupe's 48-volt mild hybrid system is not the kind of hybrid that will allow you to drive miles on electric power, nor will it dramatically reduce fuel consumption in the way a parallel, series or plug-in hybrid will. But every bit of efficiency helps.
Mercedes-Benz says the GLC300 Coupe will use 7.7L/100km after a combination of open and urban roads.
We had the GLC300 Coupe for just two days, but in that time my family covered 176km of regular daily usage which took in motorways but mainly suburban duties such as the school run, supermarket dashes, that sort of thing.
In our fuel test we measured 14.48 litres at the fuel pump which works out to be an on-test fuel use figure of 8.2L/100km and not far off the manufacturer’s claim.
While this fuel consumption isn’t overly high, a plug-in hybrid or even a parallel or series hybrid could return about 5.0L/100km or less.
Mercedes-Benz has dropped plug-in hybrids from its Australian range which is a shame because it would be good to see more efficient options in the GLC range. Of course if you want more efficiency from a Benz of the same size, there is always the fully electric EQB or EQC.
Mostly okay but there are points to consider for long-term use.
We’ve already covered that the engine has enough grunt for off-road pursuits but I enjoyed the torque because it means it's fairly easy to maintain a consistent speed on hills, which isn’t always the case for large SUVs.
However, the steering feels heavy at lower speeds. It makes the car feel older than it is and cumbersome to turn in car parks.
I'm not a fan of the steering wheel, either. The leather is hard/rough and the wood panel insert at the top is slippery, which is an odd combo for an off-roader where you want to stay very much in control.
The taller centre of gravity does give some roll in corners but it’s also not the sort of car you go hard in on bends, anyway. So, that's not surprising.
However, the Aussie suspension tuning gets an A+ because the ride comfort is good and you won’t really notice potholes or bumps.
This has a 360-degree view camera set-up with guidelines but the image is disappointingly blurry for a top-spec model.
There’s a lot to like here but the short version is the GLC300 Coupe has a comfortable ride, but good handling, with a responsive engine, although rear visibility through the small back window is poor.
If we drill down a bit further I can tell you that excellent cameras around the car will help you check to make sure kids aren’t running around behind you and that forward and side visibility through the window is good.
An important takeaway is that the GLC300 Coupe is easy to drive with light steering and an engine that’s mild and controlled in its power delivery.
The gear shifter is mounted on the steering column, in the same way an indicator lever is. So putting the car into Drive, Reverse and Park is so easy and means you don’t have to take your hands off the steering wheel.
As a family car I liked the good body control and composed ride. We have a small toddler that we can sometimes only get to sleep by taking her for a drive and we found that she could nod off and not be woken by potholes and speed bumps or too much leaning in the corners.
The safety list earns some cred back for the Crusade with the following being standard features: LED daytime running lights, automatic emergency braking with pedestrian and cyclist detection, lane departure alert, blind-spot monitoring, rear cross-traffic alert (always good to have), 360-degree view camera, front and rear parking sensors and trailer sway control.
A couple of cool features to highlight are the 'SOS Emergency Call' button and 'Automatic Collision Notification' system.
The former is for if you’re ever in a sticky situation but don’t have access to your phone but need emergency services.
The latter, will alert the Toyota Emergency Assistance call centre if an airbag is deployed or a collision is detected by the impact sensors. I think these are good features for an off-roader.
It has seven airbags, which include a driver's knee airbag and curtain airbags covering the third row but it is missing the newer front centre airbags that we’re seeing on newer cars.
The Fortuner has a maximum five-star ANCAP safety rating but it was tested a little while ago in 2019.
There are ISOFIX child seat mounts on the outboard seats in the middle row and two top tether anchor points, so you’ll only be fitting two child seats in (unusual for a seven seater). There is enough room in the front with a 0-4 rearward facing child seat installed.
The GLC was given the maximum five star ANCAP rating in 2022. There’s AEB, active lane keeping assistance and active blind spot warning and nine airbags including a centre airbag.
As mentioned above I especially liked the surround-view camera systems - which let you look right around the car - good for driveway safety and kids.
For child seats you’ll find two ISOFIX mounts and three top tether anchor points in the second row.
I was also impressed to see a space-saver spare wheel under the boot floor and not just a puncture repair kit.
Ongoing costs are always something to consider and the Fortuner comes with a five-year/unlimited km warranty, which is standard for the market.
Unfortunately, it only comes with a three-year capped-priced servicing plan, which is unusual for this class.
The services are affordable at $290 per service but the intervals are painful at every six months or 10,000km, whichever comes first.
The GLC300 is covered by Mercedes-Benz's five-year, unlimited-kilometre warranty.
Services are annually or every 25,000km. And you can buy a three-year service plan for about $3000.