Toyota Fortuner vs Mazda CX-9

What's the difference?

So, after a week of driving the Toyota Fortuner Crusade, did it have a podium finish for my family?

I was hopeful, but no. The driving performance was mixed and only being able to fit two car seats will limit flexibility for younger growing families. I don't like the way the third row is stowed as it makes the boot a bit awkward to use. Combined with the retro-feeling tech and short servicing intervals, there can be some improvement here, especially in a market that is surging forward with all of those elements. I did enjoy the high driving position, safety features and the forgiving suspension, though. 

My son liked the 'Feverish Red' colour and that he didn’t need my help to climb in and out of it.

The CX-9 is still a great option for families looking for a large SUV, even if it is starting to show its age as new rivals continue to launch with newer technologies.

That said, the availability of a luxury-focused six-seat configuration (Azami LE AWD) for the first time might be enough to convince some buyers to give it further consideration.

But for others who need the versatility of seven seats, this is still the CX-9 we’ve all come to know and love – but just a little bit better – particularly in its best-selling Azami AWD form.

Nothing discernible to me has been changed since the last model but let me paint the picture for you. Imagine a dual-cab HiLux with a boot and you’ll come up with something similar to the Fortuner.

It sits proudly at 1835mm tall. The sides are almost slab-like and it's squared off at the rear, which the chunky C-pillar and dark windows do nothing to detract from. It’s definitely prettier up front with a nicely tapered bonnet.

City-dwellers need not beware, at 4795mm long and 1855mm wide, it’s accommodating in a tight car park.

The interior is classically Toyota. Everything is where you expect to find it but it’s lacking some wow factor. There are a lot of hard plastics throughout that highlight this.

With tech, trims and ambience all getting upgraded in the market, the interior is a bit of a let down.

However, there’s a certain comfort in seeing a traditional gear shifter, handbrake and manual clock in an off-roader. In my mind, it lends a certain weight to the vehicle's capability.

Given its latest update is relatively minor, the CX-9’s exterior largely looks the same as before, which, depending on your point of view, is a very good thing. As far as we’re concerned, it certainly is.

That said, train-spotters will notice some differences, with the GT SP (new), Azami and Azami LE (new) grades getting a refreshed grille that’s slotted and available in two grade-specific finishes unlike the insert their carryover Sport, Touring and GT siblings still have. 

And aside from the GT SP, Azami and Azami LE’s new sets of 20-inch alloy wheels (again in grade-specific finishes), the only other exterior change is the Azami and Azami LE’s larger-diameter chrome exhaust tailpipe extensions. Sporty!

Inside, the CX-9 has more changes in store, headlined by the new ‘floating’ 10.25-inch central display all but the Sport and Touring get (they stick with 7.0- and 9.0-inch units respectively).

The new set-up is powered by Mazda’s latest multimedia system, which is certainly an improvement over its predecessor, and a much needed one at that.

Worth noting, touch is not an input method, with the rotary controller on the centre console the only option, which is actually great for safety, so we’re all for it.

The Azami and Azami LE also get new quilted Nappa leather upholstery, which looks and feels great, and adds to the overall high-quality theme.

Otherwise, it’s pretty much business as usual, which is great because the CX-9 has always had a well-designed interior. Yep, if it ain’t broke, don’t fix it.

The interior isn’t terribly practical for a seven-seater, so there’s room for improvement. And that seems to be the running theme for the Fortuner.

First and second-row occupants will enjoy the most room but it’s best to think of the third row as 'sometimes seats'.

It was easy for my six-year old to get in and out with the side steps, and he had a great view from the wide rear window.

Individual storage is good with a double glove box, cooled middle console, two cupholders and drink bottle holders in the first and second rows plus an extra two retractable cupholders in the dash (hurrah!). Third row occupants miss out on them completely, though.

However, I think the storage bins and map pockets are a tad too shallow to be that useful.

The boot space is on the smaller side and the way the third row stows on the side encroaches on the space and creates a large blind spot on an already chunky C-pillar.

With all three rows in action, there is 200L of cargo capacity available, but you can stow the third row to get 716L. If you want maximum cargo capacity, the middle seats can also be folded and that figure jumps up to 1080L.

The tech feels retro and not in a good way. The 8.0-inch touchscreen multimedia system is plain on the graphics and laggy, plus on the smaller side for the market now.

It also only has wired Apple CarPlay and Android Auto but it's fairly easy to connect.

Also, there is only one USB-A port in the whole car and no wireless charging pad. You do have a couple of 12-volt ports and a handy 220-volt plug for when you’re camping or something but that’s it for charging, which is surprising for a family SUV nowadays.

Being an SUV that’s 5075mm long, 1969mm wide and 1747mm tall, practicality is arguably the most important thing for the CX-9, and with the option of six seats for the first time with the new Azami LE, it’s even more versatile.

All seven-seat grades have a 60/40 split-fold second row that manually slides and reclines the same as before, with only the Sport missing out on one-touch tumble operation, which makes accessing the 50/50 split-fold third row even easier, even if it’s still not graceful.

But the six-seat Azami LE is configured differently, given its second row has two captain’s chairs instead of a bench. That said, it operates in a very similar manner, just with power adjustment.

I still had around eight centimetres of legroom and four of legroom behind my 184cm (6'0") driving position, while the large transmission tunnel that’s a foot-space issue in seven-seat versions... isn’t.

One key difference with the very roomy and comfortable Azami LE is it only has four top-tether child-seat anchorage points, while all other grades have five thanks to their extra seat. Either way, four ISOFIX child-set anchorage points are split across the second and third rows.

Alternatively, the third row can be used by adults on shorter journeys, although they won’t have a lot of space to enjoy. Again, I'm 184cm tall and it’s tight back there, with no headroom or legroom on offer, but children will, of course, fare much better.

The CX-9’s boot is still pretty usable with all three rows in action, with 230L of cargo capacity available, but you can stow the two rear seats to get 810L in total.

And if you want maximum cargo capacity, the middle seats can also be folded, but not in the Azami LE, annoyingly.

Either way, the CX-9 doesn’t have a load lip but does have a flat floor, so loading bulkier items is a cinch, while two bag hooks and four tie-down points are on hand for securing loose items if they can’t fit in the double map pockets on the front seat backrests.

There are two cupholders in the third row, another two in the second row’s fold-down armrest (seven-seater versions) or large centre console (Azami LE), and another two in the first row’s larger centre console, while the front and rear door bins can also take bottles – and other knick-knacks.

All grades get USB ports in the first row, while the Touring and above also have them in the second row, and the GT and above also feature them in the third row. It’d be nice if there was no differentiation, though.

The CX-9 has become more expensive, with some grades up a little, while others are up a lot. The range now starts from $45,990, plus on-road costs, and reaches $73,875 (see pricing table below), but there is more standard equipment now.

Either way, two new grades have joined the now-comprehensive CX-9 line-up, bringing the total to six, with the new GT SP slotting in above the mid-range GT but below the previously flagship Azami, which is now bettered by the new Azami LE.

The entry-level Sport and Touring round out the line-up, with each grade coming with front-wheel drive as standard, although all-wheel drive is an expensive $4000 option for all but the Azami that instead asks for a $4435 premium, and the Azami LE which gets it as standard.

Features-wise, the Sport gets dusk-sensing LED headlights, rain-sensing wipers, 18-inch alloy wheels, push-button start, a 7.0-inch central display, satellite navigation, Apple CarPlay and Android Auto support, digital radio, a six-speaker sound system, a head-up display, three-zone climate control and black cloth upholstery.

While the Touring has the same 18-inch alloy wheels, it steps up with keyless entry, a 9.0-inch central display, paddle-shifters (new), power-adjustable front seats with heating, and black leather upholstery.

The GT goes even further with 20-inch alloy wheels, a hands-free power-operated tailgate, a sunroof, the aforementioned 10.25-inch central display (new), a 12-speaker Bose sound system, a wireless smartphone charger (new) and heated outboard middle seats.

As its name suggests, the new GT SP is the sportier version of the GT, adding a unique black finish to its 20-inch alloy wheels and side-mirror caps as well as burgundy leather upholstery and red stitching for just $500 more.

Meanwhile, the Azami has 20-inch alloy wheels with a bright finish (new) as well as adaptive LED headlights, LED daytime running lights, a 7.0-inch multifunction display, a heated steering wheel and 'Pure White' or 'Walnut Brown' quilted Nappa leather upholstery (new).

And finally, the new Azami LE mimics the Azami but replaces its middle bench with two power-adjustable captain’s chairs with heating and cooling plus a dedicated centre console, so six seats in total instead of the usual seven.

Also of note, the CX-9 has a new metallic paintwork option: 'Polymetal Grey', which helps it stand out from the crowd.

For reference, the CX-9’s rivals include the soon-to-be-replaced Toyota Kluger ($44,850 to $68,574) and the recently launched facelifted Hyundai Santa Fe ($43,990 to $61,660) and new-generation Kia Sorento ($45,850 to $63,070).

2021 Mazda CX-9 pricing before on-road costs

All Fortuner models share the same 2.8-litre, four-cylinder, turbo-diesel engine but it’s the main star that perfectly complements the 4WD system.

With a maximum output of 150kW and a massive 500Nm of torque, most weekend adventures can be pursued. It also doesn’t feel like you’re digging deep for that power, which is great.

The six-speed auto transmission is fairly smooth but occasionally the pick up is slow, so I wouldn’t be zipping across traffic in this. 

All CX-9 grades are powered by a carryover 2.5-litre turbo-petrol four-cylinder engine, which produces 170kW of power at 5000rpm and 420Nm of torque at 2000rpm.

A six-speed torque-converter automatic transmission is standard, and again, you get the option of front- or all-wheel drive for all grades but one, the AWD-only Azami LE.

If you’re after a diesel-powered seven-seater, Mazda also has the similarly sized CX-8 in its line-up, but it still doesn’t offer a hybrid option in any of its SUVs, even though many rivals are moving in that direction, including the aforementioned Kluger, Santa Fe and Sorento.

The official combined cycle fuel number is 7.6L/100km. Real world testing saw my figure at 9.1L and I covered a good mix of urban and open road driving this week.

Considering its size and that it’s a turbo, I thought it was fairly efficient for how I drove it, but it could be better given it’s a diesel.

The Fortuner has an 80L fuel tank with an approximate range of 880km, using our on-test average fuel economy figure.

According to the official combined fuel consumption figures (ADR 81/02), FWD variants of the CX-9 sip 8.4 litres per 100km, which isn’t too bad for a petrol-powered large SUV that weighs just shy of 1900kg. Claimed carbon dioxide (CO2) emissions are 197 grams per km.

And given they weigh a whisker more than two tonnes, AWD versions of the CX-9s drink a slightly higher 9.0L/100km and emit 211g/km.

We covered 188km in the Azami AWD and Azami LE AWD at the CX-9’s launch and recorded 11.5L/100km after primarily driving on country roads and highways.

While that figure is nearly 30 per cent higher than Mazda's claim, it’s not outlandish considering the type of vehicle the CX-9 is. Either way, results will vary.

For reference, AWD variants have a slightly large fuel tank (74L) than their FWD counterparts (72L), but they all take more affordable 91RON petrol at minimum.

Mostly okay but there are points to consider for long-term use.

We’ve already covered that the engine has enough grunt for off-road pursuits but I enjoyed the torque because it means it's fairly easy to maintain a consistent speed on hills, which isn’t always the case for large SUVs.

However, the steering feels heavy at lower speeds. It makes the car feel older than it is and cumbersome to turn in car parks.

I'm not a fan of the steering wheel, either. The leather is hard/rough and the wood panel insert at the top is slippery, which is an odd combo for an off-roader where you want to stay very much in control.

The taller centre of gravity does give some roll in corners but it’s also not the sort of car you go hard in on bends, anyway. So, that's not surprising.

However, the Aussie suspension tuning gets an A+ because the ride comfort is good and you won’t really notice potholes or bumps.

This has a 360-degree view camera set-up with guidelines but the image is disappointingly blurry for a top-spec model. 

As far as large SUVs go, the CX-9 is one of the better ones to drive. It’s certainly not confused; it knows what it needs to do and does it well.

The engine is properly punchy down low, serving up plenty of initial torque, so much so that you rarely need to chase its top-end power. In that way, it’s very diesel-like, despite being petrol. Needless to say, acceleration is surprisingly brisk. Not bad, then!

And the transmission it’s matched to also does its job well. Gear changes are pleasingly smooth, if not quick, while it's receptive to heavy applications of the accelerator, kicking down a ratio or two with little hesitation. Yep, don’t bother with its Sport mode.

The CX-9 also rides pretty well thanks to its independent suspension set-up, which consists of MacPherson-strut front and multi-link rear axles with passive dampers. Indeed, the kids aren’t going to be upset when they’re onboard.

Again, we mainly drove on country roads and highways, but it proved to be comfortable, particularly at high speed. And even during those rare, in-town, low-speed moments, it still impressed, on lower-quality roads or not.

And while the CX-9’s electric power steering is well-weighted, some buyers might be left wishing it was a tad lighter, especially when parking, but that’s more about personal preference than anything else.

What is more universal, though, is the system’s lack of feel. Obviously, we’re not dealing with a sports car here, but a little communication through the wheel wouldn’t go astray, particularly on a twisty road.

Speaking of which, the CX-9 handles its mass pretty confidently around a corner. That said, while it is relatively tied down, it still regularly exhibits a fair degree of body roll to remind you that you’re dealing with a large SUV.

ANCAP awarded the CX-9 its maximum five-star safety rating in 2016, and despite the test occurring nearly five years ago, its results still stand.

Needless to say, the game has moved on, with the Santa Fe and Sorento recently resetting the standard, while the Kluger is soon to follow suit.

The CX-9 does, however, get front and side airbags as well as curtain airbags that cover all three rows, whereas the Santa Fe and Sorento only cover the first and second rows.

All grades of the CX-9 also get front and rear autonomous emergency braking, lane-keep assist, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control with stop and go functionality, traffic sign recognition, high-beam assist and driver attention alert.

A reversing camera and rear parking sensors are also standard in all grades, but the Touring and above add front parking sensors, while the Azami and Azami LE also get surround-view cameras.

Ongoing costs are always something to consider and the Fortuner comes with a five-year/unlimited km warranty, which is standard for the market.

Unfortunately, it only comes with a three-year capped-priced servicing plan, which is unusual for this class.

The services are affordable at $290 per service but the intervals are painful at every six months or 10,000km, whichever comes first. 

As with all Mazda models, the CX-9 comes with a five-year/unlimited-kilometre warranty with five years of roadside assistance, both of which are average when compared to Kia’s market-leading seven-year terms with ‘no strings attached’.

Service intervals are 12 months or 10,000km, with the distance on the shorter side, although capped-price servicing is available for the first five visits, costing $2022 in total at the time of the writing, which is very reasonable.