Toyota Fortuner vs Hyundai Santa Fe

What's the difference?

So, after a week of driving the Toyota Fortuner Crusade, did it have a podium finish for my family?

I was hopeful, but no. The driving performance was mixed and only being able to fit two car seats will limit flexibility for younger growing families. I don't like the way the third row is stowed as it makes the boot a bit awkward to use. Combined with the retro-feeling tech and short servicing intervals, there can be some improvement here, especially in a market that is surging forward with all of those elements. I did enjoy the high driving position, safety features and the forgiving suspension, though. 

My son liked the 'Feverish Red' colour and that he didn’t need my help to climb in and out of it.

The Santa Fe Hybrid is a better Santa Fe to drive than the V6 petrol or the diesel variant. It’s also a lot more fuel efficient, but the value isn’t as great at this price. Also keep in mind that the Hybrid has a much lower braked towing capacity relative to the diesel and V6 petrol Santa Fes.

The Elite grade will save you money, and you’re not missing out on many luxuries. 

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

Nothing discernible to me has been changed since the last model but let me paint the picture for you. Imagine a dual-cab HiLux with a boot and you’ll come up with something similar to the Fortuner.

It sits proudly at 1835mm tall. The sides are almost slab-like and it's squared off at the rear, which the chunky C-pillar and dark windows do nothing to detract from. It’s definitely prettier up front with a nicely tapered bonnet.

City-dwellers need not beware, at 4795mm long and 1855mm wide, it’s accommodating in a tight car park.

The interior is classically Toyota. Everything is where you expect to find it but it’s lacking some wow factor. There are a lot of hard plastics throughout that highlight this.

With tech, trims and ambience all getting upgraded in the market, the interior is a bit of a let down.

However, there’s a certain comfort in seeing a traditional gear shifter, handbrake and manual clock in an off-roader. In my mind, it lends a certain weight to the vehicle's capability.

There’s only one way to tell the hybrid version of the Santa Fe from the petrol and diesel variants - the wheels. The hybrid's wheels are smaller and have a sort of ‘cog’ design to them. I’m not a fan of the styling, but they’re supposed to be aerodynamic and save fuel.

Overall, I am a fan of the Santa Fe’s looks which were given a major change in 2020 with a completely different grille and interior.

I like the way Hyundai has moved away from giving all its cars the same face, with each model now having its own visual identity.

The Santa Fe’s wide, cat fish-like gaping mouth grille might not be for everybody, but it sure doesn’t look like the front of any other SUV on the market.

The rear of the Santa Fe is far more conservative but looks prestigious enough to stop short of the boredom threshold.

It’s far from boring inside with the dash sculptured into what appear to be rock pools, with geyser-like air vents and a floating centre console.

Again, no sign this is a hybrid in the cabin either, which is the way it should be, or will be when electric vehicles become the norm.

The cabins of the Elite and Highlander are filled with leather and modern tech. It’s a plush place made even plusher on the Highlander with its Nappa leather upholstery.

The Santa Fe is a big, mid-sized SUV at 4.8m end-to-end, but it’s not as large as a Hyundai Palisade. That's huge at five metres long.

The interior isn’t terribly practical for a seven-seater, so there’s room for improvement. And that seems to be the running theme for the Fortuner.

First and second-row occupants will enjoy the most room but it’s best to think of the third row as 'sometimes seats'.

It was easy for my six-year old to get in and out with the side steps, and he had a great view from the wide rear window.

Individual storage is good with a double glove box, cooled middle console, two cupholders and drink bottle holders in the first and second rows plus an extra two retractable cupholders in the dash (hurrah!). Third row occupants miss out on them completely, though.

However, I think the storage bins and map pockets are a tad too shallow to be that useful.

The boot space is on the smaller side and the way the third row stows on the side encroaches on the space and creates a large blind spot on an already chunky C-pillar.

With all three rows in action, there is 200L of cargo capacity available, but you can stow the third row to get 716L. If you want maximum cargo capacity, the middle seats can also be folded and that figure jumps up to 1080L.

The tech feels retro and not in a good way. The 8.0-inch touchscreen multimedia system is plain on the graphics and laggy, plus on the smaller side for the market now.

It also only has wired Apple CarPlay and Android Auto but it's fairly easy to connect.

Also, there is only one USB-A port in the whole car and no wireless charging pad. You do have a couple of 12-volt ports and a handy 220-volt plug for when you’re camping or something but that’s it for charging, which is surprising for a family SUV nowadays.

The Santa Fe is among only a handful of mid-sized SUVs offering seven seats. The third-row seats are really designed to be used occasionally. They’re flat and fairly hard and the passengers back there aren’t fully covered by the side curtain airbags.

The second row offers plenty of room. Enough, even for me at 191cm, to sit comfortably behind my driving position.

And if you’d like more space then the Highlander grade allows you can replace that bench seat with two captain’s chairs in the six-seat version.

Clever cabin storage spaces can be found throughout. I particularly like the floating centre console with an area underneath big enough for a small backpack, and the shelf above the glove box in the dash is also good for throwing a wallet or phone.  

Big door pockets, cupholders and a deep centre console storage box are also on board.

For charging devices there are five USB ports (two up front, two in the second row, and one in the third), two 12-volt outlets (front seats and cargo area) and a wireless phone charger.

While there isn’t three-zone climate control. There are directional air vents in all three rows and the Elite and Highlander grades also come with pull-up sun shades for the rear windows.

As for the boot, most of the time you’ll probably have the third-row seats folded flat, and that’ll give you a cargo capacity of 571 litres.

Or, if you are using the third row there’s 130 litres of space left for you to use.

Hybrids cost more than their petrol and diesel equivalents, but how much more depends on whatever the car manufacturer decides you should pay. 

Hyundai is charging $6500 extra for the Santa Fe hybrid over the petrol version and $3000 more than the diesel. 

Also, for now, you can only get the Hybrid on the Elite and Highlander grades, the two most expensive levels in the Santa Fe line-up.

This means you’ll pay a list price of $63,000 for the Santa Fe Elite Hybrid and $69,550 for the Highlander Hybrid.

The standard features for the Elite Hybrid and Highlander hybrid are exactly the same as their petrol and diesel equivalents, except for the wheels. The hybrids have smaller 19-inch wheels (they’re 20-inch alloys on the regular Santa Fe) that Hyundai says are designed to be more aerodynamic.

So, along with those futuristic wheels, also coming standard on the Elite Hybrid are LED headlights and tail-lights, a gesture tailgate, privacy glass, proximity key with push-button start, a 10.25-inch media display, 12.3-inch instrument cluster, 10-speaker Harman Kardon stereo, leather upholstery, heated front seats with a power driver’s seat, dual-zone climate control, a wireless charger, sat nav, plus Apple CarPlay and Android Auto.

The Highlander Hybrid has all of that, but adds Nappa leather upholstery, a power front passenger seat, ventilated front seats and heated window seats in the second row, a head-up display and a panoramic sunroof.

The Elite and Highlander are both seven seaters, but you can ask for six seats in the Highlander and have that second row bench seat replaced with two captain’s chairs.

All Fortuner models share the same 2.8-litre, four-cylinder, turbo-diesel engine but it’s the main star that perfectly complements the 4WD system.

With a maximum output of 150kW and a massive 500Nm of torque, most weekend adventures can be pursued. It also doesn’t feel like you’re digging deep for that power, which is great.

The six-speed auto transmission is fairly smooth but occasionally the pick up is slow, so I wouldn’t be zipping across traffic in this. 

The Santa Fe Hybrid is not a plug-in hybrid like the Mitsubishi Outlander or Kia Sorento. That means you don’t need to connect the battery to a power outlet to charge it. Instead, the battery charges on the go as you drive it, and through regenerative braking.

Under the bonnet is a 1.6-litre, four-cylinder, turbo-petrol engine and an electric motor. They have a combined output of 169kW/350Nm.

That’s pretty good grunt. Just as a comparison, the V6 makes 200kW/331Nm, while the diesel engine produces 148kW/440Nm.

If you’re planning on towing, then the diesel and petrol are clearly the better choices with their 2500kg braked towing capacity, compared to the hybrid’s 1650kg.

The Hybrid Santa Fe is also all-wheel drive and a six-speed automatic transmission shifts gears smoothly.

The official combined cycle fuel number is 7.6L/100km. Real world testing saw my figure at 9.1L and I covered a good mix of urban and open road driving this week.

Considering its size and that it’s a turbo, I thought it was fairly efficient for how I drove it, but it could be better given it’s a diesel.

The Fortuner has an 80L fuel tank with an approximate range of 880km, using our on-test average fuel economy figure.

This is what it’s all about isn’t it? How much fuel does the Santa Fe Hybrid use? 

Hyundai says this hybrid will use 6.0L/100km after a combination of open roads and urban driving. That is excellent, but if this was a plug-in hybrid (PHEV) that figure could be as low as 4.0L/100km.

Still, the Santa Fe hybrid is much more fuel efficient than the V6 variant which uses 10.5L/100km.

I took a look at the drive history of the Santa Fe Hybrid I tested at the end of the Australian launch.

According to the trip computer the car had travelled 967.2km and had used an average of 7.3L/100km.

About 500 of those kilometres were done by me with peak hour city traffic, country roads and motorways all in there. That’s great fuel efficiency, but a Santa Fe PHEV would do better.

As I said earlier, there’s no need to plug the Santa Fe into an external power supply to charge its lithium-ion battery, it’ll charge itself automatically through normal driving.

Mostly okay but there are points to consider for long-term use.

We’ve already covered that the engine has enough grunt for off-road pursuits but I enjoyed the torque because it means it's fairly easy to maintain a consistent speed on hills, which isn’t always the case for large SUVs.

However, the steering feels heavy at lower speeds. It makes the car feel older than it is and cumbersome to turn in car parks.

I'm not a fan of the steering wheel, either. The leather is hard/rough and the wood panel insert at the top is slippery, which is an odd combo for an off-roader where you want to stay very much in control.

The taller centre of gravity does give some roll in corners but it’s also not the sort of car you go hard in on bends, anyway. So, that's not surprising.

However, the Aussie suspension tuning gets an A+ because the ride comfort is good and you won’t really notice potholes or bumps.

This has a 360-degree view camera set-up with guidelines but the image is disappointingly blurry for a top-spec model. 

You’re not just getting better fuel economy in the hybrid version of the Santa Fe, you’re getting a better SUV to drive. 

That’s what I found when I tested the Santa Fe Hybrid at its Australian launch. The ride is more comfortable and the steering feels more responsive and lighter than the V6 petrol or diesel Santa Fe, both of which I’ve driven extensively.

The better ride I think comes down to the stabilising effect of extra weight situated low from the batteries (they’re located under the driver). Hyundai told me the front suspension had been revised to deal with the added weight, too.

So, I feel the ride is now more comfortable, less jittery with a smidge more planted feeling to the handling.

The lighter and better steering feel may have something to do with having a smaller engine in the nose of the Santa Fe. The 1.6-litre four-cylinder weighs less than the 2.2-litre diesel engine and the V6 petrol. That lighter font end now has a more ‘pointable’ feeling.

That said, the electric motor would add more weight to the Santa Fe hybrid’s nose, too.

Another difference to the way the hybrid drives is the take-off acceleration. It’s quite sudden and forceful for a family SUV in this class and that’s due to the 350Nm of torque, available from 1000rpm.

That’s great for moving away out of a car space and quickly blending into traffic, or accelerating away from traffic lights.

Visibility as with the regular Santa Fe is excellent and parking is easy, too, given this isn’t a large SUV.  

The regular Santa Fe scored the maximum five-star ANCAP rating when it was tested in 2018. You don’t need me to tell you the world was a different place back then, as it was in terms of automotive safety requirements.

New advanced safety tech has been added to this SUV over the years and this Santa Fe hybrid comes equipped with all of it, too. 

There’s AEB which works at intersections, too, blind-spot warning, rear cross-traffic alert, lane keeping assistance, rear occupant alert, auto high beam headlights and adaptive cruise control.

The forward AEB will bring the vehicle to a complete stop for cyclists and pedestrians at speeds between 10km/h and 65km/h or 75km/h for vehicles.

Above the speeds the vehicle will slow as much as possible in an attempt to avoid a collision.

The Highlander adds even more tech in the form of a surround view camera, blind spot monitor, and rear AEB. 

This top grade also boasts remote parking that allows the you to drive the Santa Fe in or out of tight parking spots using the key fob as a remote control. It sounds incredible but it’s real. I’ve demonstrated this feature in the video above.

On a super serious note be aware that even though this is a three-row SUV, the curtain airbags don’t completely cover the third row windows.

The Santa Fe isn’t the only SUV with this airbag inadequacy - the Kia Sorento has the same problem.

Ongoing costs are always something to consider and the Fortuner comes with a five-year/unlimited km warranty, which is standard for the market.

Unfortunately, it only comes with a three-year capped-priced servicing plan, which is unusual for this class.

The services are affordable at $290 per service but the intervals are painful at every six months or 10,000km, whichever comes first. 

The Santa Fe Hybrid has the same warranty as the rest of the range at five years/unlimited km. The battery is covered by an eight-year/160,000km warranty, which is pretty standard for hybrids.

Servicing is required every 10,000km/12months, however, the costs were yet to be finalised at the time of publishing.