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Mazda 3 2019 had 'no benchmarks', brand claims

A different development approach was taken for the new-generation Mazda3 - no competitors were considered.

Mazda claims that during development of its new-generation version of the Mazda3 small hatch and sedan, the company wasn’t concerned with where it stood against its main competitors.

Kota Beppu, program manager for the new Mazda3, claims the company wasn’t interested in the common practice of benchmarking against rivals - where a manufacturer will buy examples of its closest competitors and measure how its own new car stacks up against like vehicles. In the Mazda3’s case, the Toyota Corolla or VW Golf would be the ones we would expect.

“We had no benchmarks,” Beppu said. “We focused on how people feel and what we should be doing to get a comfortable ride, through a study of our customers.

“This is Mazda development philosophy - our next level should exceed the benchmark,” he said, before describing the act of measuring a new model against the current standard-setters as “very inefficient”.

“Every car company is doing this. When they launch a new model, the next benchmark will surpass it.

“We stopped doing this kind of benchmarking. We set the ideal dynamic performance first, and set that as our target. Same thing applies to NVH as well.

“We have to improve ourselves,” Beppu said.

Hiroyuki Matsumoto, head of Mazda research and development, said the company needs to stay true to what it wants to achieve in the market, and focus less on what other companies are trying to do.

“Mazda has a unique value of driving pleasure,” Matsumoto said. “We need to understand humans, and what is the ideal situation for human beings.

“Rather than doing benchmarking, we thought it’s more important to do the human studies,” he said, referring

Mazda went as far as showing us through a bizarre experiment involving a ‘core strength improving’ orthopedic bobble seat that was bolted into the passenger-side of an old Mazda3 and a new one. The task was to see how much easier it was to balance on the seat, and to Mazda’s credit, I noticed a slight improvement.

Other intriguing development strategies for the new Mazda3 include the study of how humans walk and sit - which the brand attempted to translate to a more natural motion when driving, by adding things like seat base adjustment and specific steering geometry and suspension response.

The brand also went to great lengths to improve the refinement on offer, though we will have to reserve judgment for when we drive the car on Australian coarse-chip roads.

Is it a good idea to ignore your rivals? Tell us what you think in the comments below.

Matt Campbell
Managing Editor - Head of Video
Matt Campbell has been at the forefront of automotive media for more than a decade, working not only on car reviews and news, but also helping manage automotive outputs across print, online, video and audio. After completing his media degree at Macquarie University, Matt was an intern at a major news organisation as part of the motoring team, where he honed his skills in the online automotive reviews and news space. He did such a good job there they put him on full time, and since then he has worked across different automotive media outlets, before starting with CarsGuide in October 2017. At CarsGuide Matt has helped shape the video output of the business, while also playing a key role in management behind the scenes, and helping in-market new car buyers make the right choice by continually evolving CarsGuide's comparison reviews. Driving more than 100 cars a year seemed like a dream to Matt when he first started out, but now it's all just part of the job - a job he loves and plans to stay in for a long time to come. Matt is also an expert in used car values, as he's always on the hunt for a bargain - be it a project beater or a prime example of the breed. He currently owns a 2001 Audi TT quattro and a 2007 Suzuki Jimny JLX.
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