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Jeep Compass FAQs
Check out real-world situations relating to the Jeep Compass here, particularly what our experts have to say about them.
Am I responsible for repairs if I didn't get my car serviced?
You would hope it wouldn't occur, but in the company's defence the car is six years old, it has done 70,000 km, and hasn't been serviced by one of its dealers and they have no knowledge of the way you have used it. I think their statement to you that if they inspect and find that it has been caused by something you have done then you are responsible for the cost of repairs is quite reasonable. If you want to take it further you could contact an independent engineer and have them inspect the car, and depending on what they say, approach Jeep again with your claim.Show more
Jeep Compass 2018: Oil consumption issue
I think you’ll struggle to get a refund, after all Jeep is prepared to fix the problem by changing the engine.Show more
Extended warranty void on a Jeep
All extended warranties tie you to the dealership for service, so unfortunately the service department is within its rights to charge you. But I've been in touch with the new head of Fiat Chrysler Australia and he says he will do everything he can to help. Jeep is trying to improve its customer service.Show more