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Ford Territory Problems

Are you having problems with your Ford Territory? Let our team of motoring experts keep you up to date with all of the latest Ford Territory issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Ford Territory in one spot to help you decide if it's a smart buy.

My 2014 Ford Territory has intermittent voltage drop despite having a new battery

If everything is working properly, it’s less likely to be a stuck or fused relay as that would affect the operation of that circuit. In any case most relay-controlled circuits would probably be disconnected from the power source (the battery) when the car was not being used. Which, of course, brings the ignition switch into play as a suspect, on the basis that it might not be powering the car down fully when switched off.

Typically, problems like this are caused by boot lights or courtesy lights somewhere on the car staying on. In the Territory, these functions are controlled locally by micro-switches (on doors and tailgates etc) and in an overall sense by the body computer. Body computers on this generation of Ford have been known to fail, often with consequences for all sorts of functions including the central locking and possibly the courtesy lighting. Check the car on a dark night to see if there are any lights stuck on.

A security system/alarm is another great source of battery drain. Does the car have an aftermarket alarm? Even if it has just the factory security system, that would be worth checking as a cause for the battery drain. Is the car’s stereo powering down fully when you switch the ignition off? This can also be a cause of flat batteries. Again, the body computer might be the culprit.

Does the Ford Territory have a cam-belt driven?

The engine in your Territory uses a rubber timing belt which the trade recommends be changed every 100,000km. However, it’s not that simple. This engine also uses a second toothed rubber belt to drive the high-pressure fuel pump critical to the operation of a modern, common-rail diesel engine.

This second belt is located at the other end of the engine, between the engine and firewall, and the recommendation is also to change this belt at the same, 100,000km, interval.

Many owners also find the timing-belt change-point is a good time to change the water pump and thermostat at the same time to avoid disassembling the engine a second time should those components fail.

What is your advice on what the maximum weight/capacity I can carry/load on the roof of my 2016 Ford Territory?

This will come down to what roof-rack system you choose. Good quality brands have load limits of 80 to 100kg, and that’s a fair bit of weight to be placing up high on the roof of an already high vehicle like the Territory. By using all that capacity, you’ll be moving the vehicle’s overall centre of gravity and that can have an effect on handling and stability, particularly in a cross-wind. You’ll also use more fuel even when the roof rack is empty. The rule of thumb is to always put the lightest gear on the roof.

My 2013 Ford Territory is currently in a Ford workshop as the command centre has failed and I need new parts...

These units are well known for giving trouble including buttons not working right through to complete failure of the screen and unit. There are, however, companies that specialise in repairing these units and can replace the problem components to bring the unit back to life.

But even if you go with a second-hand unit from a wrecking yard, it should have been tested to ensure it’s working properly before it’s shipped to you. And if it doesn’t work, a reputable parts recycler will offer to replace it.

The problem you face of course, is what happens when the world’s supply of second-hand Territory commands centres dries up. Again, it shouldn’t be a problem as there are aftermarket units designed specifically to fit the Territory’s dashboard that are better quality, deliver better sound and often include features your car may not have such as Bluetooth and mobile-phone mirroring.

Why won't my 2005 Ford Territory transmission move forward or reverse?

The transmission in this era of Ford Territories was notorious for suffering a failed transmission oil cooler. If that happened, the coolant would often mix with the transmission’s fluid, causing massive damage to both the electronics and the mechanical components of the transmission. In severe cases, the vehicle could lose drive altogether. A replacement transmission is the usual fix, so it’s an expensive failure.

But the first check to make is of another part of the Territory that is also known for giving trouble. In this case, though, the end result is nothing like as dramatic as it’s caused by damaged or poorly adjusted (loose) selector linkages. A quick tighten or adjustment will have the transmission operating properly again, but you need to ascertain what’s causing your problem in the first place. Don’t forget to check that there’s actually sufficient fluid inside the transmission, too, as low fluid can cause a loss of drive. Most workshops will be able to diagnose either problem pretty quickly.

Ford Territory Bluetooth: How to Use Bluetooth in a Ford Territory?

To connect your phone to the Ford Territory Bluetooth system, start by making sure your phone has its Bluetooth switched on and is in discoverable mode. You also need the vehicle to be in Park with the engine running; having the ignition in accessory mode is not sufficient, the engine must be running for phone pairing to take place.

On the stereo info-screen in the Territory, touch the Phone button, followed by the Add a Phone button. You should next receive a message that the pairing process has begun and a six-digit code will be displayed. Enter that code into your phone and the pairing process should complete. You’ll know it has when the phone’s name is displayed on the car’s screen as being added successfully.

If more than one phone is paired with the car, the system will ask if you wish to make the current phone your favourite. If you do, this is the phone that will be automatically paired with if more than one paired phone is detected.

The system will then ask you if you wish to automatically download your phone’s contact book to the car. If you touch Yes, this process will begin and could take a few minutes depending on how many contacts you have.

For more instructions on how to play music through the system, more setup options, and troubleshooting problems, refer to the vehicle’s owner’s manual.

Why is the transmission in my 2016 Ford Territory intermittently down-shifting?

Some Territories of around this vintage experienced a problem with a dud output-speed sensor within the automatic transmission. The sensor could cause an intermittent fault where the transmission wasn’t telling the rest of the car how fast it was going and, in some cases, could cause the transmission to suddenly shift back to first gear. That sounds a lot like your symptoms. Ford reckons it had this problem fixed by early 2013, well before your car was built, but I reckon it’d still be worth a check of the sensor’s operation via an electronic scan.

The other recurring problem with the Territory’s transmission was when the transmission cooler failed internally and the gearbox oil and the coolant became mixed. That destroyed the gearbox both mechanically and electronically in pretty quick time and if that’s your problem, a rebuilt or replacement transmission is the only fix.

Does the 2008 Ford Territory RWD have electric steering?

Ford did, in fact, upgrade the Territory’s power-steering system to an electric set-up in the name of improved fuel economy, but that didn’t happen until mid-2011. As such, Rodney, your 2008 Territory still uses conventional hydraulic power-steering.

While the fuel consumption benefits of electric power-assistance are clear, keener drivers generally prefer a conventional hydraulic set-up for the extra feel and feedback it offers through the steering wheel. But it’s a dying technology and just about all new car designs feature electrical assistance.

Why won't my Ford Territory go into reverse when cold?

The most common cause of this type of problem is a worn oil pump in the transmission. An automatic works on hydraulic pressure and if the pump is worn, it often can’t muster the necessary pressure to effect a gearshift when it’s cold. Once it’s warmed up, everything moves a bit more freely and the car will select Reverse. The fact that there’s still a gear-selection delay even when warmed up is the giveaway that this is the case.

If you continue to drive it like this, it will possibly go for some months. But you need to be aware that the faulty oil pump is not only making shifting difficult, it’s also potentially starving the bearings of the lubrication they need. The end is nigh, I’m afraid. You could take a punt and have the gearbox serviced with new fluid and a clean filter, but, on balance, the pump is likely to be the culprit and is also indicative of general transmission wear and tear

How do I activate the alarm system in my 2012 Ford Territory?

The security system in your Territory is automatically armed when you lock the doors, Martin. As well as the door locks, the system should also immobilise the vehicle electronically, preventing it from being started without the computer-coded key, even if a window is smashed to gain access.

As for an actual alarm where the lights flash and sirens sound if there’s an attempt to steal it, I’m afraid that wasn’t included on the Territory. Perhaps your car has an aftermarket alarm system that offers those functions, but if it does, you’ll need to contact the alarm’s manufacturer/importer for the instructions on how to make it work.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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