Ford Territory 2009 Problems

They should be pressed out; bashing them out will most likely damage the control arms. Take the arms to a local mechanic and have him press them out.​​

I believe the three local makers will maintain their commitment to owners long after they stop manufacturing. In your case, the credit goes to Ford's Stephen Kruk who was straight onto the problem.

It is a common problem on the Territory and the Falcon and Ford will only supply the full column assembly. Crazy. It's out of warranty, so you will have trouble getting Ford to fix it at their cost, although you could try getting them to pay at least for part of the repairs. Other than that go to a Ford wrecker and have them install a used switch for you at a much reduced cost.

From what you describe you should be able to hear it if you lift the bonnet and from that you should be able to isolate it to a particular part of the car. If you can do that you can fix it. Take it to a mechanic.

Start with your dealer and point out what you are concerned about. If you want to strengthen your case you could call in an independent expert to examine your car and report on the repairs. One you could consult is Graeme Cuthbert on 0422 444 335.

That is a really bad run, one that in other countries might have the car officially labeled a ‘lemon’. But as we don’t have ‘lemon’ laws the carmaker doesn’t have to replace the car or refund your money. But they are responsible for fixing it. I don’t believe you will have any success in getting the car replaced, but you could try pressing the dealer/Ford for an extended warranty.

Under the Australian Consumer Law introduced in January 2011, a consumer can request a refund or a replacement for persistent problems if the car doesn’t do the job it’s supposed to do.