Ford Falcon 2008 Problems

Dealers don't do that sort of work any more; they simply change oil, give it a bit of a grease, and hand it back to you. You obviously want more, and for that you have to go to a specialist mechanic who has the knowledge and experience, and equipment to do what you want.

If you're not sure whether it's coming from the diff or the auto trans you need to get some help to isolate it before you have any chance of finding the cause. Changing the diff oil would have been the first thing I would have suggested if it was the diff, the next would to suggest it could be a bearing, but that needs a specialist to sort it out. An auto transmission expert would say you should change the trans oil every 25,000 km or so, or every year, and there's good reason to do that if you do a lot of towing. They would also say you should do a full service every 100,000 km or so, and again it's more important to do that if you tow a lot.

Take it back to your dealer and ask him to reset the computer to soften the gear selection.  He should have a recalibration available to do it for you.

It was thought that the problem with the automatic transmission oil cooler was fixed when the design was changed in the BFII model, but from the number of reports we are now beginning to receive of failures on the FG it appears the problem hasn't been fixed. You're right to seek a solution through the courts, and you're right, it isn't acceptable.

A tailshaft shouldn't break at all, let alone at such low kays. I would have it examined by a mechanic to try and determine how and why it failed, and approach Ford about getting a replacement.

It's possibly a software issue, so it would be worth talking to your dealer about possible software upgrades. Our auto transmission specialist suggested a possible course of action, which is to disconnect the battery for an hour or so, and then reconnect it. By doing that the transmission, which adapts to your driving style can relearn the way you drive. By doing that the problem might be fixed.

With the window up and the door closed try running some duct tape over the seal on the outside of the door and that should tell you if it's the window or the door seal not sealing.