It all depends on how you define long and bulky. But no seven-seater is going to be exactly small, is it? That’s because, to accommodate the third row of seats necessary to seat seven a vehicle physically has to be a certain length and there’s just no getting around that.

But I take your point; a lot of the seven-seat SUVs out there do seem pretty big. Again, however, that’s not a bad thing if you plan to fill all three rows of seats and still have some room left for luggage. The smaller seven-seaters aren’t all that good at this as the third row gobbles up the luggage space, making these cars best for those who only need seven seats on an occasional basis. If that’s your situation there are lots of mid-sized seven seaters around, but they’re pretty much all SUVs.

And while it goes against your preference for a smaller vehicle, the very best seven-seaters aren’t SUVs. They’re usually people-mover vans such as the Ford Tourneo, Kia Carnival and VW ID. Buzz. In fact, some of these even seat eight. They’re also a lot better for accessing the rearmost row of seats and they’ll still have lots of luggage space even with all seats occupied. And, yes, they look big, but that’s physics for you.

In the meantime, you could look at slightly less bulky options including the Hyundai Santa Fe, Kia Sorento, Mazda CX-80 and Toyota Kluger. There’s also been speculation recently that Subaru’s seven-seat Tribeca might make a return to the Australian market.

Believe it or not, 17 litres is on the high side of things, but not out of the question in a Kluger that is driven exclusively in stop-start urban traffic. I know the official fuel consumption figure for the car is 11L/100km, but there are a few things to keep in mind with that. The first is that this is a combined urban/highway figure, so it will always be lower than the urban number. Also, this figure is achieved on a test that actually bears very little relationship with driving in the real world.

You need to keep in mind that this is a relatively large petrol engine, hauling a hefty (1900kg-plus) car around. If your Kluger is the all-wheel-drive version, there’s also a fair bit of driveline friction to overcome. Even when cruising down a highway, this will never be a frugal vehicle as the aerodynamics mean it’s moving an awful lot of air at 100km/h. Don’t forget, either, that driving style has a huge effect on how much fuel you use.

If you’re concerned, have the car tuned and serviced. Fresh spark plugs and clean filters might make a difference to your fuel use.

Toyota and other car-makers had a terrible patch of quality problems with paint finishes around this time. White cars seemed to be the worst, but some other colours also started peeling for no apparent reason. When it happens, the paint can come adrift in huge sheets.

I believe the problem was eventually traced to a problem in the chemistry of the paint applied at the factory, so it would be worth checking with Toyota to see if your car was one of the affected one.

If an automatic car-wash has caused this damage, then the operator of the car-wash is the body you need to be talking to. If you’re not happy with the response form Toyota or anybody else, you can have the car independently inspected to determine whether your car has bad paint or has been somehow damaged.