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Are you having problems with your Hyundai Accent? Let our team of motoring experts keep you up to date with all of the latest Hyundai Accent issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Hyundai Accent in one spot to help you decide if it's a smart buy.
This is how car dealerships get a bad name. Your car would have come with a five-year/unlimited kilometre factory warranty. Since it's been (factory) serviced by the book, that cover should still apply up to October 2024. Which means it's Hyundai's problem to make it work properly every time you turn the key.
The fault certainly sounds like it lies with the inhibitor switch (which prevents the car starting unless it's in Park or Neutral) but it doesn't matter. If the car doesn't work correctly and it's under warranty, it's Hyundai's responsibility to put it right. Of course, there are exceptions such as examples of driver abuse and normal wear and tear items like tyres and brake pads, but a critical safety function like this is definitely a warranty issue.
Contact Hyundai's customer service department, report the issue and the dealership's `offer' and see what head office has to say.
You're right in that Australia has no lemon laws, but we do have Australian Consumer Laws which are aimed at protecting consumers against these sorts of problems. It's frustrating that some car dealers are still using the old ‘oh, they all do that' defence to explain away problems that need to be fixed. Car companies would do well to crack down on any of their dealers who give such glib answers.
So the advice is to go straight over the dealer's head and talk to Hyundai's customer service department. A modern car shouldn't surge at any speed, and since your car is covered by its factory warranty, you need to give Hyundai every chance to put it right. Only after Hyundai has given up without a resolution should you talk to the ACCC on the basis of the car not being fit for purpose.
My experience is that Hyundai has been very diligent in fixing problems like this and looking after its customers, so forget the dealer and go straight to head office.
If she’s been happy with her Accent, then perhaps a Hyundai i30 Active would be a good bet. It has Bluetooth, a rear view camera and GPS standard, so ticks all the boxes.
I don’t believe it is possible to update your car, but to be sure give Hyundai a call on 1800 186 306.
They’re quite reliable with no major issues to be concerned about. The main things are the overall condition of the car, the kilometres travelled and the service history. If all those boxes can be ticked the car should be fine.
It’s a problem with the car’s electronics, but because it only happens intermittently it’s hard for the dealer to find the cause, and thus the fix. All you can do it is to persist with the dealer and hope the cause can be found.
Both are good cars and should give you reliable motoring for many years to come. The servicing costs are similar. The Hyundai is only three years old and has only done minimal kilometres, so should by in near-new condition if it has been looked after and well serviced. Against that the Baleno is new and has a five-year warranty.
There is no reason to think that you would need to change either car within the period you mention.
You don’t tell us what happened, which makes it difficult to be of help.
Reducing speed isn’t a satisfactory answer, as driving at 70 km/h when the rest of the traffic is doing 100 km/h can be dangerous. It would appear that there is nothing obviously wrong with the car, or it would have been found in the inspections. You could try increasing the tyre pressures by 5 psi and see if that has any affect; you could also have an experienced mechanic drive the car over the section of road in question so they can see how it behaves.
The dealer should be able to tell you why this service is going to cost you more, so talk to the service rep there. If that doesn’t satisfy you contact Hyundai on 1800 186 306 and ask for an explanation.