Hyundai Accent Problems

Both are good cars and should give you reliable motoring for many years to come. The servicing costs are similar. The Hyundai is only three years old and has only done minimal kilometres, so should by in near-new condition if it has been looked after and well serviced. Against that the Baleno is new and has a five-year warranty.

There is no reason to think that you would need to change either car within the period you mention.

You don’t tell us what happened, which makes it difficult to be of help.

Reducing speed isn’t a satisfactory answer, as driving at 70 km/h when the rest of the traffic is doing 100 km/h can be dangerous. It would appear that there is nothing obviously wrong with the car, or it would have been found in the inspections. You could try increasing the tyre pressures by 5 psi and see if that has any affect; you could also have an experienced mechanic drive the car over the section of road in question so they can see how it behaves.

The dealer should be able to tell you why this service is going to cost you more, so talk to the service rep there. If that doesn’t satisfy you contact Hyundai on 1800 186 306 and ask for an explanation.

Take it back to the dealer and ask for it to be fixed again. Maybe they have to replace the whole unit.

Either one would fill the bill for you, the Accent being newer is likely to last a little longer, but if you really like the i30 then go for it.

Has Hyundai agreed to supply a software update? If they have I would think they would be able to supply it within a few weeks at most; if they haven’t you need to negotiate with them to come to an arrangement that satisfies your complaint.

Being so new the car should still be under warranty, so I would take it back to the Hyundai dealer you bought it from and ask that they run a diagnostic check on it. If that fails to show up anything wrong, ask the dealer to call in Hyundai’s service representative for help.

You have clearly been given the run-around by whoever told you that. Talk to your dealer, and ask for a mechanic to go for a ride with you to observe what it is that is bothering you. That way they might be able to understand your complaint and fix it for you. If you feel very strongly about it, ask for a Hyundai technician to go with you.

Your car is still under warranty, so take it back to your dealer and request that they investigate the cause of the surge and rectify it.

Right now you're stuck in no-man's land. You believe there's a problem, the mechanics at the dealers you've gone to say there isn't. You need a third opinion, this time from an independent mechanic.