Hyundai Accent Problems

Has Hyundai agreed to supply a software update? If they have I would think they would be able to supply it within a few weeks at most; if they haven’t you need to negotiate with them to come to an arrangement that satisfies your complaint.

Being so new the car should still be under warranty, so I would take it back to the Hyundai dealer you bought it from and ask that they run a diagnostic check on it. If that fails to show up anything wrong, ask the dealer to call in Hyundai’s service representative for help.

You have clearly been given the run-around by whoever told you that. Talk to your dealer, and ask for a mechanic to go for a ride with you to observe what it is that is bothering you. That way they might be able to understand your complaint and fix it for you. If you feel very strongly about it, ask for a Hyundai technician to go with you.

Your car is still under warranty, so take it back to your dealer and request that they investigate the cause of the surge and rectify it.

Right now you're stuck in no-man's land. You believe there's a problem, the mechanics at the dealers you've gone to say there isn't. You need a third opinion, this time from an independent mechanic.

Your car is still in warranty, so you should be talking to your dealer about the problem and what is causing it. If they cannot give you a satisfactory explanation talk to Hyundai's customer service people (1800 186 306). You could also talk to an auto electrician about the problem.

You're not alone feeling the stress of choosing a new car. Toyota's Yaris is the safe choice but you should test drive the Suzuki Swift, since it also gets The Tick. Bargain hard on your favourite.

Electrical problems can quickly become costly but you will notice a big step down in comfort and class if you downgrade to a Hyundai. It's a sensible move on the budget front but make sure you understand the implications — take a long test drive in the Accent before you commit.

We're not about to defend the car companies but do the import prices include the same fees and taxes a factory operation charges, or the warehousing costs? Also, the much higher volumes in the giant US market allows companies to keep their margins down.