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Barry Wood wrote to you recently about the peeling on the steering wheel of his Hyundai iX35. I was wondering if his issue had been resolved and, if so, who can I speak to as I am also experiencing difficulties with my 2010 iX35 and my local Hyundai dealer. I visited my dealer four weeks ago, had photographs taken and I was told they would contact head office and call us back. We visited the dealer again last week but there was no record of our previous visit or any indication our details had been sent to head office. I find it strange they didn't acknowledge there is an issue, particularly as there is a Hyundai service bulletin dated August 30, 2013 outlining the issue and how to repair the problem.
The peeling of the wheel covering is a known problem on some Hyundai models and Mr Wood got a replacement wheel after I contacted Hyundai. We will just bypass the dealer, who probably deserves a kick, and I will do the same for you with Hyundai headquarters.
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