Volkswagen Polo Problems

Are you having problems with your Volkswagen Polo? Let our team of motoring experts keep you up to date with all of the latest Volkswagen Polo issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Volkswagen Polo in one spot to help you decide if it's a smart buy.

Tips to get an EOFY bargain
By Neil Dowling · 21 Jun 2013
June 30 is D-Day. The end of the financial year is the best time to buy a new car because there are always special deals in showrooms. As carmakers and dealers aim to clear their outdated stock, Toyota uses a June push to cement its showroom leadership. Some of the special deals are on cars that have done demonstrator duty, or were built in 2012, or are just not selling as well as expected. So they're not the tastiest fruit in the bowl.But there is great buying across the board as demand for new cars fuels one of the longest growth periods in motoring. The bottom line is that you can save money -- and lots of it. So here's a look at the June sales, with Carsguide's assessment of the best deals on wheels.CITROENThe new importer is pushing hard so the Aircross SUV starts at $31,990 drive-away front-wheel drive or $33,990 with AWD, a saving of $3800. There's $5000 off the C4 Seduction turbo diesel auto hatch at $25,990. Carsguide says: The Aircross isn't great, but the C4 discount is tasty.FORDThe death notice for the Falcon and Territory has not helped buyer confidence but a 2.9 per cent finance push on Fiesta and Focus still looks good. The superseded Kuga SUV from $31,990 drive-away is a $10,000 saving. You can save about $3000 on a 2012 Escape SUV from $27,990 drive-away.The Territory gets a $6500 tickle, the TX seven-seater at $38,490 drive-away (third-row seat usually costs $2500). The impressive Mondeo liftback starts at $29,990. Good buying on Falcons, thanks to the arrival of the VF Commodore, from $33,990 and better if you haggle.HOLDENAs the VF Commodore creates queues, the outgoing Z-Series starts at $34,990 with five years' warranty and roadside assist. That also applies to the SV6 at $35,990 and the Cruze SRi and SRi-V at $23,490 and $26,990. Last year's Barina CD hatches are $15,990 drive-away with a sunroof. The Colorado is $39,990. Hard to see past the excellent Cruze SRi.HONDAClipped prices and free on-roads. The City VTi sedan is $17,990 and the (slightly) more lavish VTi-L automatic version starts at $21,990. The bigger Civic sedan is being cleared from $21,990. Free auto on the Jazz VTi at $19,990. The Civic is worth a look at $2500 off.KIAFree on-roads, discounts and $1000 gift vouchers on many models. A five-door Rio S is about $3K off at $15,990 drive-away with a $500 gift card; the three-door Rio is $14,990 and the five-door Si is $18,990. Runout Cerato TD sedans start at $17,990 for the S, saving about $5000, the Si sedan is $23,990 and hatch at $17,990. All get a $1000 gift card. Cerato SLi and SLS have drive-away pricing but miss the gift card. All Optimas have free on-roads. A 2012-build Optima Platinum is $37,990, saving about $4000 with a $1000 gift card. Most Sportage SUVs include on-roads and a $1000 gift card. Carnival and superseded Rondo pricing is drive-away. The Sportage diesel and Optima are top-notch.MITSUBISHIThe manual Lancer gets an old-school value pack on the Special Action Model for $19,990 drive-away. The Mirage is $12,990 drive-away for the ES manual, with a $500 cash-back that also applies to the auto.Driveaway prices also for the compact ASX at $24,990 for the 2WD manual, the Outlander LS 2WD auto at $29,990, Pajero GLX-R auto at $54,990 or $59,990 for VRX. Both come plus $3000 cash-back, saving about $6000.The Triton ute is now tackling Great Wall from China at $19,990 drive-away for a GL single-cab 2WD with alloy tray, or add luxury for a GLX dual-cab 4WD diesel at $31,990 drive-away with $2000 cash-back, saving about $14,000. The utes look good at those prices.NISSANA 2.9 per cent finance package, with agreed value after three years, makes the Pulsar ST sedan look good at $49 a week or $19,990 drive-away. The X-Trail ST 2WD petrol manual cops a $4000 reduction to $25,990 drive-away, while the Navara RX 4WD dual-cab manual is cheaper than ever with a $9500 cut to $30,990 drive-away. The Pulsar sedan deal is attractive.OPELThere are drive-away deals across the range. The basic Corsa is down by about $2500 to $16,990 drive-away, the Astra is from $22,990 drive-away for the 1.4-litre turbo petrol hatch with three years of free servicing, saving about $5500. The top-line Insignia sedan is from $39,990 drive-away with heated leather seats. The Astra is easily best of this breed.PEUGEOTFree on-roads at Peugeot on most models but not the cool new 208. The 4008 SUV cops a $1500 saving from $29,990 drive-away and there are deals on the outgoing 4007. Nothing to see here.RENAULTA Koleos from $26,990 drive-away looks even better with interest-free finance. The Megane hatch is from $22,990 drive-away with finance pegged at 1.9 per cent. The slow-selling Fluence and Latitude sedans are available with 2.9 per cent finance. The Megane CC convertible goes from $43,990 including on-roads. The sporty Clio RS is from $34,990 drive-away and the hotrod Megane RS has 2.9 per cent finance.Commercial deals start with the short-wheelbase Kangoo petrol manual with dual sliding doors from $20,990 drive-away, moving up to the Trafic short-wheelbase manual for $29,990 and the long-wheelbase manual for $32,990, while the Master large van starts from $46,990 drive-away. There's a five-year/200,000km warranty on all light commercials ordered in June. Hard to argue against a $3000 bonus on the Koleos but stocks are tight.SUBARUDrive-away pricing -- for savings of $3000 to $4000 -- is the bait, with Impreza pricing from $23,990 (excluding the WRX, of course). The Tribeca from $54,990 now includes on-roads but you need to visit a dealer to get the full story. Nothing outstanding.SUZUKIThe front-drive SX4 gets a Navigator pack with voice-controlled 6.6-inch satnav with Bluetooth for $19,990 drive-away for the manual and $21,990 auto. That also applies to the 2WD auto Grand Vitara at $29,990 drive-away, including reversing camera and satnav with Bluetooth. The Alto GL manual also gets satnav for $11,990 drive-away for the manual, with the Swift GL manual at $17,490 drive-away including cruise control and Bluetooth. The Grand Vitara is a polished piece.TOYOTAThere's 2.9 per cent finance on Aurion and Camry with the Camry Altise looking best at $29,990 drive-away. Other drive-away deals include $15,990 for the Yaris YR five-door, $21,490 for the Corolla Ascent automatic, $39,990 for the Kluger KX-R 2WD five-seater, $60,990 for the Prado GXL turbo diesel auto and $39,990 for the HiLux SR 4WD dual-cab ute. The right time for the cabbies' new favourite, the frugal hybrid Camry.VOLKSWAGENDrive-away pricing on passenger cars and zero finance on commercials. The Polo is $16,990 on-road, the Jetta is down to $25,990 and the Passat $36,690. The Polo is Carsguide's 2010 COTY.VOLVOFuel and servicing for three years or 60,000km plus roadside assistance. There are conditions -- with a pre-paid BP card based on 15,000km a year and $1.50 a-litre pricing -- and the latest V40 hatch is excluded. Clever twist on bargaining but a pity it doesn't apply to the V40.Paul Gover's 10 COMMANDMENTSYou must still do your homework. You must still check the fine print. You must still be prepared to haggle and compromise.But do it right, crunching the numbers and running right to the dealer's deadline, and you can drive away in something special at a special price.The starting point is all the deals, from sticker specials to cheap finance and steak knife-style free extras, being offered by most of the 60-plus brands in showrooms today.If something you want is on special, go for it. But check that the car was built in 2013, and is not a geriatric old-timer from 2012, and ensure your target is exactly what you want - not a stripped-out stocker, perhaps missing an automatic gearbox - that will cost thousands to get the way you want it.Once you lock down a target, don't think the advertised special is the end of the deal. You also need to negotiate for a better price on delivery and on-road costs, and avoid the trap of buying over-priced extras such as paint and upholstery protection, window tinting and extra-long warranties.No-one can expect to go into the ring with a showroom professional and expect to win, because buyers only get a new car occasionally and sales staff are dealing every day. But, by concentrating on the real bottom line - the changeover price - and being prepared to compromise, you can come out ahead.The best tips are the simplest. Run as close as you can to June 30 to sign the deal and get the car, because dealers are all aiming for targets that can mean tens of thousands in bonus money from headquarters. Also be prepared to take a car they have in stock, even if it's not your favourite colour, because dealers are aiming to clear everything they have on the lot.And have your finance in place before you arrive, especially if you're taking up a special deal, because that makes things quicker and you'll also be spared any hassle and potential extra costs.Watch out for 2012 cars because the warranty clock has already been running, don't forget that a big discount today will also mean less at changeover time, and remember that a demonstrator car could have had a hard life already. 
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Used Volkswagen Polo review: 2010-2012
By Graham Smith · 05 Nov 2013
Small cars no longer equate to poverty as they once did, today's little models are safe, perform well, and come packed with features.
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Used Volkswagen Polo review: 1998-2012
By Ewan Kennedy · 30 Oct 2012
Until the introduction of the cute little Volkswagen up! the Polo was the smallest Volkswagen sold in Australia. As is often the way the Polo grew in size over the years and later models are similar in size to older VW Golfs. This means that a late model Polo can be used as a family car if the kids are in their pre-teen years.The Volkswagen Polo has a solid feel that’s not the norm in Asian competitors of this size. Owners love them and say they feel safe and secure within them.Sales of the Polo were slow in its earlier days in Australia, but picked up after significant price cuts. Better styling helped as well, the new model introduced in July 2002 was more stylish than some of the somewhat bland earlier versions. The 2010 model further improved the looks and Polo is starting to become a serious contender in the small car market in Australia.Most Polos sold in Australia are hatchbacks, with either two or four passenger doors, but a four-door sedan, tagged as the Polo Classic, was imported from China during 2004 and 2005. The latter wasn’t a success due to dubious quality control.Another interesting model is the Polo Open Air of 1998 to 2000. Though a five-door hatchback it had a huge sunroof that could let in plenty of fresh air when fully open. It wasn’t a success either, so is comparatively rare on the used-car front.Handling was nothing special in the earlier days, with too much understeer. It can show up in anything more than moderate cornering and is presumably in there to maximise safety in the hands of clumsy drivers. This was improved in Polos from 2002 onwards.Most Polos in Australia have petrol engines, however turbo-diesels have really started to sell in good numbers in recent years. Petrol engine capacities in the standard models are 1.4 and 1.6 litres. Performance from the smaller engine is better than you might expect due to the little VW's relatively light weight. The 1.4 engine from the year 2000 was a more modern unit than the one it superseded and has a good combination of economy and performance.Interestingly, the petrol 1.6-litre engine used in the Polo Classic has a twin-cam setup, whereas the others have a single-cam head. In both cases there are four valves per cylinder.Transmission options are five-speed manual and four-speed auto until the new model of 2008. The Polo Classic sedan, pre-2010 GTI, and TDI diesel are only sold with the manual. From 2008 a six-speed automatic was installed, this expanded to seven speeds in 2010. Manuals remained at five-speed units.Polo GTI in its early versions wasn’t the pocket rocket its name might suggest, chiefly because the turbocharged 1.8-litre engine is running only modest boost. However, it works very nicely in mid-range torque. The real strength of the Polo GTI is its nimble handling. Firmer suspension and added precision through the steering means it gives you a lot of driving fun at a pretty modest price.Engine power in the latest Polo GTI, launched in November 2010, was increased from 110 kilowatts to 132 kW thanks to a new TwinCharger (supercharged and turbocharged) engine. Finally the Polo GTI had the grunt to back up its name.Volkswagen has undergone a revolution in Australia in recent years thanks to a smart new management team. This has led not only to better sales results, but also an increased number of dealerships, many with impressive high-tech facilities.Service and repairs are moderate in price, though they can be higher than for equivalent sized Asian cars. We have heard of no real complaints about the cost or availability of spare parts.A good amateur mechanic should be able to do a fair bit of their own work as the Polo has a simple mechanical layout and the underbonnet area isn’t too crowded. Have a repair manual at your side, and keep well clear of repairs that could affect the car’s safety.Insurance costs are about average for a car in this European class although you are likely to be charged extra, possibly substantially extra, to cover the Polo GTI because of its turbocharged engine.WHAT TO LOOK FORThe VW Polo is generally well built, however the quality of assembly on the Polo Classic sedan left something to be desired. Check the interior as it can be on the rough and ready side. Ensure the engine starts quickly and idles reasonably smoothly immediately it fires up.Older VW Polo engines aren't the most refined of units, but if one seems too bad it may be due for major repairs. Gearchanges should be light and easy, with no crunching when you shift down quickly. The clutch should be smooth and predictable in its operation. Look inside the boot for signs of harsh treatment as cars in this class sometimes get treated as small trucks by inner-city residents carting things around.Interior trim that has been continuously scorched by the Aussie sun through lack of undercover parking may fade. The dash top and luggage cover will be the first to suffer, look and feel for cracks, as well as for a dry feel in the plastics.CAR BUYING TIPTry to do any test drive with the car in stone-cold condition, after an overnight stop is ideal. Mechanical problems are often aggravated by cold weather.
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Used Volkswagen Polo review: 1998-2013
By Ewan Kennedy · 21 Oct 2013
Volkswagen Polo is a small car from a German giant, but hadn’t done a lot in Australia until recent years.
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VW recalls 2.6m cars worldwide, over 44,000 in Australia
By Joshua Dowling · 15 Nov 2013
Volkswagen has issued a worldwide recall of 2.6 million vehicles --including more than 44,000 cars in Australia -- for possible fuel leaks, electrical faults and gearbox problems.It is the second significant recall in Australia in five months for the German car maker, which is suspected by industry observers of taking shortcuts in its bid to overtake Toyota to become the world’s biggest car maker by 2018.The recall comes as the Victorian Coroner today announced there was no evidence of a mechanical fault with a Volkswagen Golf involved in a fatal crash in Melbourne in 2011.The car was struck from behind by a truck. The coroner investigated the incident after it was alleged the car lost power suddenly, following similar complaints from other Volkswagen owners.The vehicles in the latest recall include more than 17,000 Tiguan SUVs because "a fuse may blow … thus resulting in failure of one of the two vehicle light circuits".Approximately 16,000 Volkswagen Amarok pick-ups are being recalled because "some Amarok utes with a 2.0-litre turbo diesel engine may be affected by leaks to the fuel pipe within the engine compartment".Furthermore, about 11,000 Volkswagens across various models equipped with the company’s controversial twin-clutch automatic "DSG" gearbox will be recalled because "electric malfunctions could occur in rare cases in the gearbox power supply if synthetic gearbox oil is used".In June 2013 Volkswagen recalled more than 25,000 cars in Australia for gearbox problems after a fortnight of unprecedented pressure from disgruntled customers, following the announcement of the Victorian Corner's investigation.The vehicles affected in the June 2013 recall were built between June 2008 and September 2011 and included the Golf hatchback, the Jetta sedan, the Polo hatchback, the Passat sedan and wagon and the Caddy van.Complaints highlighted in the lead-up to that campaign included cars that conked out or lost power suddenly, high oil use, and gearbox reliability issues.Several customers reported having their engines and/or gearboxes replaced while others complained about the  $5000 to $10,000 expense of fixing these parts once the warranty had expired.In addition to the previous recall announced in June, Volkswagen Australia also called about 2800 diesel cars back to dealerships for inspection.The company says anyone experiencing faults with their Volkswagen to contact their local Volkswagen dealer.Volkswagen Australia has set up a dedicated customer service line to answer customer queries -- 1800 504 076. 
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VW recalls 2.6m cars, over 44,000 in Australia
By Staff Writers · 15 Nov 2013
Volkswagen is issuing recalls and advisories for about 2.6 million vehicles world-wide, including about 43,700 in Australia, for a range of three defects. The Australian vehicles include more than 16,700 Tiguan SUVs recalled for a fault that means a fuse can blow, causing one of the two vehicle light circuits to fail. About 16,000 Volkswagen Amarok utes are being recalled because of fuel pipe leaks affecting the 2.0-litre turbodiesel engine.The remaining 11,000 cars range across various models that have VW's twin-clutch automatic DSG gearbox, in which an electrical defect could occur if synthetic gearbox oil is used," Volkswagen says..A large proportion of the 2.6 million global recall is in China -- VW's largest market -- after a problem was found there in the same gearbox that triggered a recall earlier this year. The Chinese recall affects 750,000 Volkswagen and Audi vehicles that use the Chinesee-built DSG gearbox there.  Vehicles on the China recall list include the Volkswagen Golf, Beetle and Passat and several Audi models.It's the second recall this year on the DSG. In June more than 25,000 Australian cars were recalled for gearbox problems after pressure from disgruntled customers. Those vehicles included the Golf hatchback, Jetta sedan, Polo hatchback, Passat sedan and wagon and the Caddy van.Volkswagen said it is recalling 800,000 (2008-11) Tiguan SUVs and 239,000 Amaroks around the world, bringing the total number of cars affected in the three safety actions to 2.6 million.While the number of vehicles is large, analysts estimated the cost of the repairs could be relatively small. Still, the fresh problems that have surfaced with the gearbox might further dent Volkswagen's reputation in China and strain its relations with its local venture partner, SAIC.The gearbox only has problems in hot and humid climates, said Volkswagen spokesman Peter Heinz Thul. In warm climates, additives in the synthetic oil can damage the electronics. VW is proposing to replace the oil with a mineral oil that has been used previously without problems, Mr. Thul said.Volkswagen issued a recall in March in China for nearly 400,000 vehicles to fix an electronic malfunction on the same DQ200 gearbox. It said the problem was resolved with a software fix.VW officials told Chinese regulatory officials about the most recent problem earlier this week, Mr. Thul said. The automaker then agreed that a recall should be issued.Volkswagen Australia is yet to determine the impact on local models for this latest recall, but will "ensure these recalls are conducted promptly and efficiently", according to Managing Director John White, and relevant owners will be notified by mail.This latest recall follows the 25,928 Volkswagen vehicles recalled in June over similar issues with DSG transmissions manufacured between 2008-11, of which 40 per cent have been rectified to date and is expected to be completed next year.Volkswagen Australia says that this progress is in line with the timeframe anticipated, and that vehicles already attended to will not be affected by this new recall as their transmission fluid will have already been replaced.The company says concerned owners should contact their local Volkswagen dealer or can call a dedicated customer service number: 1800 504 076.
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Volkswagen Polo 2013: Wheel hub rust
Answered by Graham Smith · 12 Jul 2013

It sounds like the sort of surface rust that can happen during shipping or while the vehicle is in storage before it's sold, which can sometimes be months. If that's is the case then you really haven't got anything to worry about, but if you are concerned then get your dealer to explain to you what causes it and why it shouldn't be of concern.

Volkswagen Polo 2008: Ongoing electrical faults
Answered by Carsguide.com.au · 05 Apr 2013

They have been able to identify faults, and should have a record of what they are, but it would appear that there is an underlying fault that is causing the problem that they have not been able to find. Continue to press the dealer and VW and ask for direct assistance from the company to resolve this issue. Other than that I would suggest you take the car to an independent service agent that specializes in VWs, one prepared to dig deeper, and have them go over the car for you.

Volkswagen Polo 2014: Updated version?
Answered by Paul Gover · 04 Jul 2014

You're going to start seeing them in dealerships at the end of August, with an official on-sale date of September 1.

Volkswagen Polo 2008: Electrical fault
Answered by Graham Smith · 29 Mar 2013

It apparently has an intermittent fault and while they can be hard to trace it is perfectly reasonable for you to want a solution. I would maintain the rage at your dealership, certainly seek advice from consumer affairs people, and keep pressing VW for a solution.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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