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Volkswagen Polo 2003 Problems

Are you having problems with your 2003 Volkswagen Polo? Let our team of motoring experts keep you up to date with all of the latest 2003 Volkswagen Polo issues & faults. We have gathered all of the most frequently asked questions and problems relating to the 2003 Volkswagen Polo in one spot to help you decide if it's a smart buy.

Used Volkswagen Polo review: 1998-2014

Volkswagen Polo is one of the smallest cars from the German giant vehicle maker. Until 2010 it was a slow seller in Australia, possibly because it was rather plain Jane in its shape.

The all-new 2010 Polo had more style and it was finally seen as a serious contender in the small car market in Australia. Sales increased markedly and quite a few of these are now on the used-car market.

The Polo has a solid feel that's not usually felt in Asian competitors in this class. Owners love them for that and say they feel safe and secure within them.

As is common in many cars these days, the VW Polo grew in size over the years and later models have similar dimensions to older Volkswagen Golfs, meaning the most recent Polo can be used as a family car if the children are in their pre-teen years.

Most Polos sold in Australia are hatchbacks, with either two or four passenger doors, but a four-door sedan, tagged as the Polo Classic, was imported from a VW factory in China during 2004 and 2005. It showed signs of poor quality control, potential buyers spotted this and the Classic was quietly slipped off the Australian market.

An interesting model is the Polo Open Air of 1998 to 2000. Though a five-door hatchback, it had a huge sunroof that could let in plenty of fresh air when fully open.

It wasn't a success either, so is comparatively rare on the used-car front. Interestingly, Fiat 500 and Citroen DS3 are offered with huge sunroofs, which may spark interest in the Polo Open Air.

Handling was nothing special in the earlier days, with too much understeer, even in relatively moderate cornering. The message got back to the factory and handling was improved in Polos from 2002 onwards.

The sporty Polo GTI is worth looking at as it's pretty modestly priced for its type.

Early versions aren't all that quick because the turbocharged 1.8-litre engine runs relatively modest boost. The Polo GTI launched in November 2010 had its power increased from 110kW to a much better 132kW when a TwinCharger (supercharged and turbocharged) engine was installed.

The real strength of the Polo GTI is its nimble handling. Firmer suspension and added precision through the steering means it gives you driving fun at a modest price.

Most early Polos in Australia had petrol engines. But turbo-diesels have really started to sell in reasonable numbers in recent years. Petrol engine capacities in the standard models are 1.4 and 1.6 litres. Performance from the smaller engine is better than you might expect due to the little VW's relatively light weight.

The 1.4 engine from the year 2000 was a more modern unit than the one it superseded and has a good combination of economy and performance. The original diesel was a 1.9-litre unit of relatively old design and isn't all that much more economical than modern petrol units. The 1.6-litre turbo-diesel from 2010 onwards is a much better unit.

Transmission options are five-speed manual and four-speed auto until the new model of 2008. The Polo Classic sedan, pre-2010 GTI, and TDI diesel are only sold with the manual gearbox. From 2008 a six-speed automatic was installed, this expanded to seven speeds in 2010. Manuals remained at five-speed units.

Volkswagen has undergone a big shakeup in Australia over the past decade. This has not only led to much higher sales numbers, but also the addition of a lot of new dealerships.

Dealers still tend to congregate in major metro areas, but an increasing number are being set up in country cities and large towns in the bush.

Service and repairs are moderate in price, though they can be higher than for equivalent Asian sourced cars. We have heard of no real complaints about the cost or availability of spare parts.

A good amateur mechanic should be able to do a fair bit of their own work as the Polo has a simple mechanical layout and the underbonnet area isn't too crowded. Have a repair manual at your side, and keep well clear of repairs that could affect the car's safety.

Insurance costs are about average for a car in this European class, but you are likely to be charged extra, possibly substantially extra, to cover the Polo GTI.

Interior trim that has been continuously scorched by the Aussie sun may fade badly in pre-2005 Polos. The dash top and luggage cover will be the first to suffer.

The VW Polo is generally well built, however the quality of assembly on the Polo Classic sedan left a lot to be desired. 

Look and feel for cracks, as well as for a dry feel in the plastics. Check a Classic's interior as it can be on the rough and ready side.

Ensure the engine starts quickly and idles reasonably smoothly immediately it fires up. Older VW Polo engines aren't the most refined of units, but if one seems too bad it may be due for major repairs.

Gear changes should be light and easy, with no crunching when you shift down quickly. The clutch should be smooth and predictable in its operation.

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Used Volkswagen Polo review: 1998-2013

Volkswagen Polo is a small car from a German giant, but hadn’t done a lot in Australia until recent years. That was chiefly because the local importer concentrated on the larger Golf and Passat models, but the somewhat dull styling of the Polo didn’t to it any favours.

The all-new 2010 model improved the looks and Volkswagen Polo finally become a serious contender in the small car market in Australia although it has been recently upstaged in the styling stakes by its smaller brother the VW up!

To make way for the upcoming up! the Polo grew in size over the years and later models have similar dimensions to older VW Golfs. This means that recent Polos can be used as a family car if the kids are in their pre-teen years. This is common in Europe, but Aussies still prefer larger cars and SUVs for family use.

The Volkswagen Polo has a solid feel that’s not the norm in Asian competitors of this size. Owners love them and say they feel safe and secure within them. Most Polos sold in Australia are hatchbacks, with either two or four passenger doors, but a four-door sedan, tagged as the Polo Classic, was imported from China during 2004 and 2005. The latter wasn’t a success due to dubious quality control.

Another interesting model is the Polo Open Air of 1998 to 2000. Though a five-door hatchback it had a huge sunroof that could let in plenty of fresh air when fully open. It wasn’t a success either, so is comparatively rare on the used-car front. Interestingly Fiat and then Citroen have since released models with huge sunroofs (Fiat 500 and Citroen DS3) so interest in the Polo Open Air may lift. If that’s the case and you get in quickly there may still be bargains on offer.

Handling was nothing special in the earlier days, with too much understeer. It can show up in anything more than moderate cornering and is presumably in there to maximise safety in the hands of clumsy drivers. This was improved in Polos from 2002 onwards. Most Polos in Australia had petrol engines until about five years ago. But turbo-diesels have really started to sell in reasonable numbers in recent years.

Petrol engine capacities in the standard models are 1.4 and 1.6 litres. Performance from the smaller engine is better than you might expect due to the little VW's relatively light weight. The 1.4 engine from the year 2000 was a more modern unit than the one it superseded and has a good combination of economy and performance. The diesel is a 1.9-litre unit of relatively old design and isn’t all that much more economical than the later model petrol units.

Transmission options are five-speed manual and four-speed auto until the new model of 2008. The Polo Classic sedan, pre-2010 GTI, and TDI diesel are only sold with the manual. From 2008 a six-speed automatic was installed, this expanded to seven speeds in 2010. Manuals remained at five-speed units. An interesting model is the spory Polo GTI.

In its early versions it wasn’t the pocket rocket its name might suggest, chiefly because the turbocharged 1.8-litre engine is running only modest boost. Engine power in the Polo GTI launched in November 2010 was increased from a modest 110 kilowatts to a much healthier 132 kW when a TwinCharger (supercharged and turbocharged) engine was installed.

The real strength of the Polo GTI is its nimble handling. Firmer suspension and added precision through the steering means it gives you a lot of driving fun at a pretty modest price. Volkswagen has undergone a big shakeup in Australia in recent years, which has led not only to better sales results, but also an increased number of dealerships. Dealers still tend to congregate in major metro areas, but an increasing number are being set up in country cities and large towns in the bush.

Service and repairs are moderate in price, though they can be higher than for equivalent sized Asian cars. We have heard of no real complaints about the cost or availability of spare parts. A good amateur mechanic should be able to do a fair bit of their own work as the Polo has a simple mechanical layout and the underbonnet area isn’t too crowded. Have a repair manual at your side, and keep well clear of repairs that could affect the car’s safety. Insurance costs are about average for a car in this European class, but you are likely to be charged extra, possibly substantially extra, to cover the Polo GTI.

WHAT TO LOOK FOR

Interior trim that has been continuously scorched by the Aussie sun may fade badly. The dash top and luggage cover will be the first to suffer. Look and feel for cracks, as well as for a dry feel in the plastics. Later models are better than those prior to 2005. The VW Polo is generally well built, however the quality of assembly on the Polo Classic sedan left a lot to be desired.

Check a Classic’s interior as it can be on the rough and ready side. Ensure the engine starts quickly and idles reasonably smoothly immediately it fires up. Older VW Polo engines aren't the most refined of units, but if one seems too bad it may be due for major repairs. Gearchanges should be light and easy, with no crunching when you shift down quickly. The clutch should be smooth and predictable in its operation. Look inside the boot for signs of harsh treatment as cars in this class sometimes get treated as small trucks by inner-city residents carting things around.

CAR BUYING TIP

Walking into a car yard with your finance and insurance already organised can help you push through a better deal.

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Used Volkswagen Polo review: 1998-2012

Until the introduction of the cute little Volkswagen up! the Polo was the smallest Volkswagen sold in Australia. As is often the way the Polo grew in size over the years and later models are similar in size to older VW Golfs. This means that a late model Polo can be used as a family car if the kids are in their pre-teen years.

The Volkswagen Polo has a solid feel that’s not the norm in Asian competitors of this size. Owners love them and say they feel safe and secure within them.

Sales of the Polo were slow in its earlier days in Australia, but picked up after significant price cuts. Better styling helped as well, the new model introduced in July 2002 was more stylish than some of the somewhat bland earlier versions. The 2010 model further improved the looks and Polo is starting to become a serious contender in the small car market in Australia.

Most Polos sold in Australia are hatchbacks, with either two or four passenger doors, but a four-door sedan, tagged as the Polo Classic, was imported from China during 2004 and 2005. The latter wasn’t a success due to dubious quality control.

Another interesting model is the Polo Open Air of 1998 to 2000. Though a five-door hatchback it had a huge sunroof that could let in plenty of fresh air when fully open. It wasn’t a success either, so is comparatively rare on the used-car front.

Handling was nothing special in the earlier days, with too much understeer. It can show up in anything more than moderate cornering and is presumably in there to maximise safety in the hands of clumsy drivers. This was improved in Polos from 2002 onwards.

Most Polos in Australia have petrol engines, however turbo-diesels have really started to sell in good numbers in recent years. Petrol engine capacities in the standard models are 1.4 and 1.6 litres. Performance from the smaller engine is better than you might expect due to the little VW's relatively light weight. The 1.4 engine from the year 2000 was a more modern unit than the one it superseded and has a good combination of economy and performance.

Interestingly, the petrol 1.6-litre engine used in the Polo Classic has a twin-cam setup, whereas the others have a single-cam head. In both cases there are four valves per cylinder.

Transmission options are five-speed manual and four-speed auto until the new model of 2008. The Polo Classic sedan, pre-2010 GTI, and TDI diesel are only sold with the manual. From 2008 a six-speed automatic was installed, this expanded to seven speeds in 2010. Manuals remained at five-speed units.

Polo GTI in its early versions wasn’t the pocket rocket its name might suggest, chiefly because the turbocharged 1.8-litre engine is running only modest boost. However, it works very nicely in mid-range torque. The real strength of the Polo GTI is its nimble handling. Firmer suspension and added precision through the steering means it gives you a lot of driving fun at a pretty modest price.

Engine power in the latest Polo GTI, launched in November 2010, was increased from 110 kilowatts to 132 kW thanks to a new TwinCharger (supercharged and turbocharged) engine. Finally the Polo GTI had the grunt to back up its name.

Volkswagen has undergone a revolution in Australia in recent years thanks to a smart new management team. This has led not only to better sales results, but also an increased number of dealerships, many with impressive high-tech facilities.

Service and repairs are moderate in price, though they can be higher than for equivalent sized Asian cars. We have heard of no real complaints about the cost or availability of spare parts.

A good amateur mechanic should be able to do a fair bit of their own work as the Polo has a simple mechanical layout and the underbonnet area isn’t too crowded. Have a repair manual at your side, and keep well clear of repairs that could affect the car’s safety.

Insurance costs are about average for a car in this European class although you are likely to be charged extra, possibly substantially extra, to cover the Polo GTI because of its turbocharged engine.

WHAT TO LOOK FOR

The VW Polo is generally well built, however the quality of assembly on the Polo Classic sedan left something to be desired. Check the interior as it can be on the rough and ready side. Ensure the engine starts quickly and idles reasonably smoothly immediately it fires up.

Older VW Polo engines aren't the most refined of units, but if one seems too bad it may be due for major repairs. Gearchanges should be light and easy, with no crunching when you shift down quickly. The clutch should be smooth and predictable in its operation. Look inside the boot for signs of harsh treatment as cars in this class sometimes get treated as small trucks by inner-city residents carting things around.

Interior trim that has been continuously scorched by the Aussie sun through lack of undercover parking may fade. The dash top and luggage cover will be the first to suffer, look and feel for cracks, as well as for a dry feel in the plastics.

CAR BUYING TIP

Try to do any test drive with the car in stone-cold condition, after an overnight stop is ideal. Mechanical problems are often aggravated by cold weather.

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Used Volkswagen Polo review: 1996-2005

Mini cars are supposed to be cheap and cheerful, or at least they were when VW launched the Polo back in 1996. Back then you handed over $14,990 and drove away in a small car with no more to pay.

They came with few frills, their purpose in life was to provide bare bones transport that was a bit better than catching the bus. They weren’t supposed to be comfortable, fun to drive and have features, but than along came VW with the Polo and a new concept in small car motoring. On home turf the little VW competed at all levels of the small car segment, but when it arrived here it was loaded with features, which put it right at the top end of the class.

It was part of VW’s local market positioning policy that was designed to create a prestige image for the brand. No matter which segment you cared to look at the relevant VW model was positioned at the upper end of it. In short the VW Polo was a prestige mini car.

MODEL WATCH

When the first Polo arrived here in 1996 it was already an old model in Europe having been launched two years earlier when it was hailed as the European small car of the year.

With a price tag a tick under $20,000 it cost almost half as much again as the average mini car at the time. Not only did it put it in a sub-class of its own, it was competing price wise with models in the bigger small car class. VW reasoned that there were people out there who would spend more on a smaller well-equipped and built car than they would on a larger car with fewer frills.

Like most mini cars the five-door Polo hatch was a rather upright device with its alloy wheels placed at the corners to maximize the interior space available to accommodate four adults and their baggage. While its shape was functional it wasn’t at the expense of its looks. It remained a cute little car that had a personality of its own.

Inside it was light and airy with enough room to comfortably seat four adults, five at a pinch, although it was a tight squeeze. The seating position was upright and the seats were typically German, hard and a little like sitting on a board, but there was generous head and elbowroom, and ample legroom, for a car of its dimensions. The front seats could be adjusted for height and rake, and the rear seat could be split and folded flat for extra flexibility in carrying large of odd-shaped packages.

The dash was typical VW, functional rather than stylish, but all controls fell nicely to hand and were easy to use. Everything about the interior, from cloth trim to the plastics used, gave a sense of quality, which was reinforced by the fit and finish.

There was just the one engine offered at launch, a single overhead camshaft 1.6-litre four-cylinder unit, which made it the biggest engine in the class. With fuel injection, it put out 55 kW and 128 Nm, but needed premium unleaded to perform at its best. A makeover in 2000 saw the engine shrink to 1.4 litres. The new double overhead camshaft unit put out similar performance to the old 1.6-litre engine with 55 kW and 126 Nm. A major update in 2002 brought fresh styling and a three-door hatch for the first time, while 2003 saw a double overhead camshaft 1.6-litre engine added to the range.

The transmission choices were a five-speed manual and a four-speed auto.

On the road the Polo was a zippy little car with plenty of get up and go, no doubt due to the 1.6-litre engine. If you preferred to roll along comfortably with the traffic it would do it, but if you wanted some fun at the wheel it could be stirred along without losing its poise.

IN THE SHOP

The Polo has a quality feel about it, from the solid ‘thunk’ when the doors close to the fit and finish of the plastics inside. It all suggests a long life and little trouble, and that’s what owners report.

Make the usual checks for a service record. VW servicing tends to be expensive and many owners choose to take their cars elsewhere to have them serviced so check carefully to be confident that it has been well serviced by someone who knows what they’re doing. The engines have a belt turning the camshafts so make sure that’s been serviced at the appropriate time.

When driving listen carefully for any noises coming from the engine, and make sure the auto transmission engages gear smoothly and without hesitation. On a manual gearbox note when the clutch takes up and any reluctance to engage gears, which may indicate a clutch replacement is near.

Also inspect the body to signs of a bingle. All doors, and the hatch, should open and close smoothly, and any mismatching of the paint would suggest a repair has been made.

IN A CRASH

An agile chassis and responsive steering are a good start to getting out of trouble when faced with a crash, but with airbags for the driver and passenger the Polo is a sound safe bet.

AT THE PUMP

The Polo is a fuel-friendly little car that will return on average 7.5-8.5 L/100 km around town.

OWNERS SAY

Nadine McLean’s friends and family were shocked when she swapped her VS Holden Commodore for a six-month-old 2004 VW Polo Elite automatic in 2005, but she loves it. She says she had never considered buying a VW until she got into a friend’s Golf and loved the quality feel of the interior. She says the Polo runs like a dream, is great on fuel, and is easy to park, even in tight spaces. Her only complaints are a tight door handle that requires some force to operate, a skipping CD player, and the cost of servicing, which she says is “unbelievably expensive”.

Twenty-one-year-old Vanessa says the Polo is the perfect “chick’s” car. She owns a 2000 Polo hatch that has done 80,500 km and “absolutely loves” it. Vanessa says it's easy to drive and park, and has been reliable, economical, and looks new even though it’s now seven years old. The downside, she says, is that it’s a little underpowered with a full complement of passengers.

LOOK FOR
• Cute styling
• High level of equipment
• Reassuring handling
• modest performance from 1.4-litre engine
• good build quality
• generally robust and reliable

THE BOTTOM LINE
A light and responsive little car that’s ideal for those who want more in their small car motoring life.

RATING
80/100

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