Lexus NX VS Toyota Kluger
- Quiet and refined
- GX is well-specified
- GXL and Grande are pricey for not much benefit
- Deeply ordinary entertainment system
It’s only taken nearly 15 years, but Lexus has become a fully accepted prestige brand in Australia – it outsells Jaguar, Alfa Romeo, Mini, Porsche and Peugeot. And the NX mid-sized SUV is far and away the most popular Lexus model.
Read on to find out what I found out.
Read More: Lexus NX 2018 review
Read More: Lexus NX Sports Luxury 2018 review: snapshot
Read More: Lexus NX F Sport 2018 review: snapshot
Read More: Lexus NX Luxury 2018 review: snapshot
Read More: Lexus NX 300 F Sport AWD 2018 review
|Fuel Type||Hybrid with Regular Unleaded|
Like the statues of Easter Island, the Toyota Kluger casts a huge shadow over the Australian motoring landscape. It's a strong seller for Toyota, having been around for ages and is one of three large SUVs in Toyota's armory next to the evergreen Prado and disappointing Fortuner.
Competition, of course, is growing ever more fierce. Hyundai is about to drop a new Santa Fe, the Kia Sorento gets better every year and more manufacturers are joining the party. Most notably, Mazda's CX-9 is also loaded with safety gear and a potent 2.5-litre turbo engine.
The intensity of the battle became apparent in my esteemed colleague Matt Campbell's recent comparison test where the Kluger came last behind the Kia Sorento and Mazda CX-9, thanks largely to Toyota's reluctance to fit the same advanced safety features.
They heard Matt (that's what he reckons, anyway) and recently added some important safety tech to the 2018 Kluger. Let's have a look to see if it's enough.
|Fuel Type||Regular Unleaded Petrol|
The standard of the SUVs in the mid-sized premium segment is so high – high in terms of features and tech, high for practicality and comfort, but also high for the way they drive, and this is an area in which the Lexus NX300h F Sport falls short. At the same time, apart from the much pricier Volvo XC60 T8, it’s the only hybrid among its rivals and the fuel saving is not to be dismissed. Still this is a premium good-looking package at a great price.
Would you choose a Lexus NX300 over, say, a BMW X3, Mercedes Benz GLC or Volvo XC60? Tell us what you think in the comments below.
The 2018 Kluger is still a very solid car, with tons of room for you and your things. And your family and their things. It remains way out in front (although the new Santa Fe is lurking menacingly) and the boost in safety gear will help ensure it stays there.
The pick of the range is still the GX which is now a much stronger proposition with the extra safety features. There's little of real interest in the higher models, you can't get better headlights (a curious state of affairs) or a better stereo, so it's difficult to understand the appeal.
The Kluger will serve you and your family well in a solid and unspectacular way. Given most of us like that in our cars, it's easy to see why it's a hit.
Does the Kluger's new safety focus do enough to lure you away from the competition? Tell us what you think in the comments below.
You’d be fibbing if you thought there wasn’t anything interesting about the design of the NX300h F Sport. Whether you think it’s good looking is another thing altogether, but I happen to reckon it is. I do like that Darth Vader grille, those LED headlights, the side profile and even the back with its egg-splat style tail-lights (very Toyota though).
The F Sport grade brings that expensive cheese-grater-made-of-Onyx-look to the grille, angry looking bumpers, LED indicators that light up in the direction you’re turning, and 18-inch alloys with a smokey-looking finish.
The only outward indication this is a hybrid is the badging.
The NX300h F Sport’s insides go beyond interesting into the realm of intriguing, with that enormous centre console that will make any front seat hankypanky impossible, to the dash puckered with switches and buttons, then there’s that layered trim: a combo of leather and a fish-scale looking material, there’s the F Sport steering wheel, F Sport pedals and scuff plates and F Sport seats.
There are things that confuse me like the tiny padded pull out mirror near the centre console, things that seem out of place like an analogue clock in a high-tech cabin, and things that annoy me like the seat position memory buttons that hide under the armrest in the door and can’t been seen or reached properly unless the door is open.
The NX300h F-Sport’s dimensions show it to be 4640mm long, 1645mm tall and 1845mm wide (not including the mirrors).
The Kluger is handsome in a squared-off, what-are-you-looking-at kind of way. That big bluff front-end makes the car look rather bigger than it is, which is quite an achievement because it's pushing two metres wide and 1.73m tall. It's not the longest in its class, though, coming in at 4.89m.
Despite it hailing from the US, it's not too blinged-up, but neither is it CX-9 pretty. Some might find the grille reminiscent of a krill-hoovering whale or Bane from Batman, but it's certainly distinctive.
The cabin is like the exterior - nothing flash, but what you see is what you get. Materials are mostly pretty good and it leans towards thoughtful and practical rather than sexy. Normally I'd say, "just like me", but I'm none of these things.
The interior dimensions of the big bruiser match its eclipse-causing exterior. No matter your size - well, within reason - you'll find plenty of space in the first or second rows. The third row features decent space for kids and very patient adults for short trips.
Well, it’s snug inside the NX300h F-Sport. That beefy centre console means room is tight in the footwell for the driver, especially with the foot-operated park brake. Meanwhile in the back seat my legs touch the seat-back when I sit behind my driving position (I am tall at 191cm, though), but headroom even with the optional sunroof (or moonroof, as Lexus calls it) is good.
Two cupholders up front, two in the back and bottle holders in all the doors, storage space inside is excellent – particularly the centre console storage bin which is deep and wide, has two USB ports and the Qi charging pad. There is no Apple CarPlay or Android Auto, and that media controller is challenging to use.
The big question people ask me about the Kluger is "How many seats are in there?" - every Kluger packs seven seats, with two flip-up seats in the boot. Boot space dimensions are obviously dictated by whether they're up or down. With the seats down, you've got a decent 529 litres, leaving you with good luggage capacity and a cargo cover to keep it all hidden away. Lift the seats with the straps and you've got just 195 litres, about the same as a small hatchback.
Put the second and third rows down and Toyota says you'll have 1117 litres, but I reckon that's conservative.
The cabin is well-planned for families. Every row features cupholders - front and middle rows have a pair each, while those banished to the third row score two each, a total of eight across the car.
Back in the front row, the tectonic split in the dashboard is lined with a soft rubbery material, making it a great place to sling phones, keys and odds and ends. Between the seats is a massive 24-litre storage bin that a small grandparent could ride in. On second thoughts, that's probably not a great idea.
Price and features
Guess what? You’ve saved a few thousand already by not buying this car this time last year. That’s because NX300h F Sport was previously only offered in all-wheel drive, but the added two-wheel drive version gives you a lower entry point into the F Sport grade, at $63,300.
So, while the all-wheel drive version still exists - and costs $67,800 - this front-wheeler gets all the same features for less moolah.
Coming standard is a 10.3-inch display with sat nav and 360-degree camera, 10-speaker stereo with digital radio and CD player. There’s also a wireless phone charger, 10-way power adjustable seats (heated and cooled), paddle shifters, power tailgate and proximity unlocking.
The mouse pad-style controller for the screen is so hard to use I avoided it whenever possible, it’s something Lexus must change… please.
But please don't change the little valet kit which is stored in the boot - see the images.
Our test car was fitted with the Enhancement Pack 2 which costs $6000 and adds a moonroof, 14-speaker Mark Levinson audio, and head-up display. The premium paint (Sonic Quartz) costs $1500.
As for how the features and price compares with its rivals, well there aren’t any other hybrid mid-sized luxury SUV competitors to list, only combustion-engine ones such as the $70,900 Mercedes-Benz GLC 220d, the BMW X3 xDrive 20d for $68,900, an Audi Q5 2.0TDI for $65,900 or the Volvo XC60 D4 Momentum for $59,990. Notice how I chose diesels - there are petrol equivalents of those, too. But if you've got 50 per cent more budget, you could look at the pricey Volvo XC60 T8 plug-in hybrid.
At the time of writing Lexus was offering a driveaway price of $64,673 on the NX300h 2WD.
There are three models in the Kluger range and how much you pay will vary depending on your thirst for standard features. Our price list features RRP prices and are a guide only - your dealer might be convinced to reduce the cost.
The GX opens with the lowest price - $44,500 for the 2WD and $48,500 for the 4WD. Specs include six-speaker stereo, 18-inch alloys wheels (no 17-inch alloy wheels anymore), front and rear air conditioning, Bluetooth, forward and reverse camera, active cruise control, rear parking sensors, remote central locking, auto headlights, power windows and mirrors and a full-size spare wheel.
The GXL adds an lazy 10 grand in comparison to the GX - $54,950 (2WD) and $58,950 (AWD). The GXL adds a GPS navigation system, DAB digital radio, rear-cross traffic alert, keyless entry and start, partial leather seats, and electric tailgate with separate glass hatch.
The Grande - again, for a further 10 grand plus, is available for $65,646 (2WD) or $69,617 (AWD). You'll get the same satellite navigation as the GXL, 19-inch rims, electric sunroof, rear-seat entertainment system with 9.0-inch screen and Blu-Ray and heated and ventilated front seats.
The entertainment system is powered by a 6.1-inch touch screen in the GX and 8.0-inch in the other models, which also include satellite navigation. The software package is distinctly 2006, painfully so in the GX. The system includes AM/FM radio, CD player and USB. There's no DVD option, however.
Colours include 'Crystal Pearl' (white), silver, 'Rustic Brown' (looks better than it sounds), 'Predawn Grey', 'Rainforest Green', 'Merlot Red' (dahling), 'Deep Red', 'Cosmos Blue' and 'Eclipse Black'. All but the black are $550 extras, which is not modest but not extortionate either.
Toyota's accessories list is well-stocked, with items like nudge bar (which is remarkably well integrated), side steps, cargo barrier, roof racks (no roof rails, though) and various plastic shields, driving lights, floor mats, towbar, parking aids and blind spot monitor.
You're out of luck if you want a Toyota-branded seat belt extender or bull bar.
For comparison, the cheapest CX-9 is $700 less (than the GX), but with a higher spec level, while the fully-loaded Azami is also around $800 cheaper (than the Grande) but - again - better-equipped.
The Korean rivals, while older and slightly smaller, are significant cheaper - the Kia Sorento is priced from $42,990 to $46,990 while the Santa Fe starts at $40,990 and finishes at $57,090 (albeit not a petrol V6). All these cars are well-equipped, with more modern features and tech.
Engine & trans
The NX300h F-Sport is a petrol-electric hybrid, but not the plug-in kind – there’s no charging port, just batteries which are recharging through regenerative braking.
The engine is a 2.5-litre four-cylinder petrol which makes 114kW and 147Nm. The electric motor is a 105kW/270Nm unit.
Let’s not forget we are reviewing the front-wheel drive version of the NX300h F-Sport. There’s an AWD version, too.
The transmission is an automatic - a continuously variable transmission (CVT), and I’m not a fan of them - but the Toyota/Lexus versions seem to be the better ones.
Across the range, Kluger buyers are treated to the same engine specifications - a 3.5-litre V6 petrol. The big unit devlops 218kW/350Nm to help move the two-tonner.
As to whether the V6 features a timing belt or chain, it's the latter. The engine uses standard (OW-30) oil and 0-100km/h acceleration times are around nine seconds.
Towing capacity is the same for each model, coming in at 700kg for unbraked trailers and 2000kg braked. We haven't yet carried out a towing review.
Lexus will tell you the NX300h F Sport will only use 5.6L/100km after a combination of urban and open roads, but my mileage according to the trip computer was 8.7L/100km which considering most of that was city driving is very impressive. Also pleasing is that despite this being a prestige car it’ll run on 91 RON, an X3, Q5 or GLC will turn it’s nose up at that stuff. Snobs.
This is the biggest drawcard for buying the hybrid. The fuel saving isn’t huge in the way a plug-in hybrid can be, but you’ll save money if you drive conservatively.
For its engine size and overall weight, fuel economy is always going to be marginal and continues to be the Kluger's weak spot. For the front-wheel drive, Toyota claims 9.lL/100km on the combined cycle. The heavier 4x4 version recorded an official combined fuel consumption figure of 9.5L/100km.
These mileage figures would be a stretch - in a week of gentle suburban running around in a GX AWD, we copped a figure of 13.7L/100km.
The fuel tank capacity is a handy 72 litres, meaning a decent run between fills, especially when you're out on the open road.
Obviously, without a diesel engine, there are no diesel fuel consumption figures.
Lexus has made improvements to the suspension set up of the NX300h, but it seems the changes haven’t gone far enough, and the ride comfort and handling is lacking compared to other mid-sized premium SUVs.
A CVT transmission is awesomely fuel-efficient but even with six steps ‘built’ into it, it doesn’t forcefully engage drive to the wheels the way a torque converter transmission, manual gearbox or dual-clutch auto does. The result is disappointing acceleration and an engine which sounds like its revving too hard.
Heavier-than-it-should-be steering, a steering wheel which I find flat and uncomfortable to hold, poor visibility through the rear window and a not the best pedal feel under my feet topped off a unimpressive driving experience.
There are some saving graces though – the well-insulated cabin is tranquil, the brake response is excellent, and there’s something special about travelling in bumper to bumper traffic just on silent electricity alone.
You never really forget that the Kluger is a big unit. Ground clearance is a not-inconsiderable 200mm and the turning circle a fairly lazy 11.8 metres. People don't seem to mind that it feels big, and is one of the few in the segment that I feel like I'm climbing up into with my 183cm (six-foot) frame rather than stepping in.
From behind the wheel you can practically see the curvature of the Earth you sit so high. Fire up the near-silent V6 and you're struck by how incredibly smooth it is. Also smooth is the ride - the long travel suspension is probably exactly the same as it is for our American cousins vs, say, Hyundai's habit of setting up its cars for Australia.
Everything is soft and squidgy but in a reassuring way, even the warning beeps aren't too shrill or irritating. The steering is light and with the occasional moment of vagueness but again, it's all very predictable. The brakes, though a bit spongy at the top of the pedal, are more than up to the task of washing off speed in the unlikely event you've overcooked things.
The engine continues unchanged. There's enough horsepower to get you going and hold a decent clip, it will keep you out of trouble and do what Toyotas generally do - look after you. Performance is hardly the key point of the Kluger - it weighs in at a fairly unapologetic 2005kg in AWD form - but, as I say, there's ample power to keep you moving.
We're yet to perform an exhaustive off-road review, but our experience is that the Kluger has reasonable off road ability.
The October 2017 update of the NX300h also saw an upgrade in its safety equipment and that meant it achieved the maximum five-star ANCAP rating. The F Sport grade never used to have AEB, but the update added it across the range, plus it was improved to include pedestrian detection.
All grades now come with blind-spot warning, rear cross-traffic alert and the F Sport has been given adaptive high beams with 11 independent LEDs.
For child seats you’ll find three top tethers across the rear row (two in the outboard seat-backs and one mounted on the roof), along with two ISOFIX points.
You’ll find a space saver spare under the boot floor.
The Kluger arrives from the US with seven airbags, ABS, stability and traction controls and rear parking sensors.
The 2018 Kluger is really about the battery of new safety features in the lower models. Added to the GX and GXL are pre-collision warning, forward AEB, lane departure warning, active cruise and auto high beam. GXLs also pick up a blind spot monitor and rear cross traffic alert. As you can imagine, the Grande has the lot.
There are three top-tether anchors for the middle row as well as two ISOFIX points.
As before, the ANCAP safety rating stands at a maximum five stars, awarded in November 2016.
The NX300h F Sport is covered by Lexus’ four-year, unlimited-kilometre warranty. Servicing is recommended every 12 months or 15,000km. There’s no capped-price servicing program but Lexus says you can expect to pay nothing for the first service, $720.85 for the second, $592.37 for the third and $718 for the fourth.
Toyota's three year/100,000km warranty also comes with a fixed price servicing plan. It seems the Japanese company can get away with the short warranty because of the long-held reputation for reliability and few problems or faults.
I've certainly never heard complaints from Kluger owners, or Toyota owners generally for that matter. Having said that, Hyundai and Kia both smack Toyota out of the park for warranty length and in Hyundai's case, lifetime fixed price servicing.
Service costs are fixed via Toyota's 'Service Advantage' pricing. For the Kluger you'll pay $180 per service for the first 36 months or 60,000km. You'll have to visit the dealer every six months or 10,000km for the stamp in your owners manual, which is always good for resale value.
Few owners report any genuine issues, such as engine problems or tranmission problems.