Volkswagen SUV Range

A VW dealership can carry out a test that will reveal whether there’s wear in the transmission’s clutch packs. Based on the result of this test, the question of whether the transmission is within tolerance or not should be pretty black and white. If you’re still not happy, have the vehicle independently inspected (your state motoring club is a good place to start) for a second opinion.

While you should not be fobbed off by the dealership, it’s true this type of transmission can take some acclimatisation on the part of the driver. We’re not saying you should have to learn how to drive again, but these dual-clutch transmissions can take a little technique if you’re to get the best from them. However, when a characteristic transitions into an actual problem, you need to be on top of it.

The dual-clutch transmission in your Touareg is a wet-clutch design and, therefore, much more robust than the dry-clutch version that caused VW so much angst when it was introduced many years ago. However, even the wet-clutch unit has been known to have its problems, and the symptoms you’ve described tend to point towards worn clutch packs or the electronics that control them.

Any time a dual-clutch transmission shudders or thumps, is cause to have it scanned to check the operation of these clutch packs. It’s also likely that a cold transmission will amplify these symptoms. A VW dealer can carry out this test and the results will give you a much better idea of what’s going on inside the transmission.

If it is a fault with the transmission, it should be covered by the new-car warranty. But make sure the dealer logs it with head office. That makes it a pre-existing condition so that, even if the warranty runs out, it’s still VW’s problem to fix as the problem first occurred during the warranty period.

The last decade of dual-cab four-wheel-drive utes have emerged as the tow-vehicles of choice, and you see them everywhere filling roles exactly like the one you have planned. Popular models include the Ford Ranger you’ve nominated, Toyota HiLux, Mazda BT-50, VW Amarok, Mitsubishi Triton, Nissan Navara and Isuzu D-Max. But there are also cheaper alternatives including makes like the South-Korean made Ssangyong and various Chinese brands like LDV and Great Wall.

Just make sure you know exactly how much you need to tow before making a decision as some of the cheaper models don’t have the same outright towing capacity and even if they do, some of them don’t have the engine performance to make towing as easy as it should be. For parts availability, the Toyota would be king in really remote areas, but any of the major brands are pretty well covered in Australia.

Meantime, don’t rule out ute-based wagons such as the Ford Everest, Isuzu MU-X, Mitsubishi Pajero Sport and Toyota Fortuna. These offer better ride comfort when unladen thanks to more sophisticated rear suspensions and most have as much or almost as much towing capacity as their ute brethren.