Browse over 9,000 car reviews

My 2017 Hyundai Tucson won't unlock, is it a problem with the key or the car?

Every time I go to use my 2017 Hyundai Tucson, I have to walk at least 100m away from the car with the key then come back to the car for the key to re-register with my car. Is this a fault with the car or the key?

It could be either the car or the remote-control unit at fault, and it’s impossible to tell without actually examining the vehicle. A remote-control unit with a battery that is low on voltage can cause all sorts of mysterious problems with a car’s central locking. But it’s also possible that the vehicle’s body-computer (which controls all the functions involved in unlocking and starting the car) could be malfunctioning also. If that’s the case, it will be a much more involved and expensive job than changing the battery in a remote-control unit.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

Comments

Have a new question for the CarsGuide team?
More than 9,000 questions asked and answered.
Complete guide to Hyundai Tucson 2017
Complete guide to Hyundai Tucson 2017 CarsGuide Logo
Reviews, price, specs and more