Browse over 9,000 car reviews

Jeep Grand Cherokee 2013: Engine cutting out

I'm hoping you can help me with a fault in my Jeep Grand Cherokee Limited which I bought in March 2013 with three-year extended warranty. It cuts out about twice a week, within a couple of seconds of starting, and I have to wait about two minutes before I can restart it. In itself this is disturbing but I would not want it to happen while I am driving as it could cause serious injury or death. The fault started in early 2015, within the normal warranty period. I have had it back to the dealership four times to try to fix the fault. I believe the dealer, and therefore Jeep technicians, have had ample opportunity to correct the problem and they have not. What can I do now?

Andrew Chesterton again: "FCA Australia's technicians have contacted this customer to arrange a like-for-like loan car and a longer test drive of this vehicle to determine exactly the issue so we can fully resolve it under warranty."

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

Comments

Have a new question for the CarsGuide team?
More than 9,000 questions asked and answered.
Complete guide to Jeep Grand Cherokee 2013
Complete guide to Jeep Grand Cherokee 2013 CarsGuide Logo
Reviews, price, specs and more