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    Hyundai i30: Should Hyundai cover the costs of Sat Nav update?

    Hyundai Hyundai Advice Hyundai I30 Hyundai I30 Advice Hyundai I30 2018

    I purchased a Hyundai i30 SR in January. The navigator has faults, I have spoken to Hyundai Customer Care and they are aware that there are some issues. They said the navigator will be updated in June 2018 and hopefully the issues will be sorted out. However, I will have to pay for the update! Do you think this is acceptable?

    Answered by CarsGuide
    24 May 2018
    Graham Smith

    No, I don't think that is acceptable. The system is faulty and the update is said to fix those faults, so I believe Hyundai should be responsible and fix their faulty product. Keep a record of all correspondence on this matter, so you can prepare a case to present to Hyundai to have the update done free of charge.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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