What's the difference?
The Volkswagen Transporter has a long bloodline which can be traced to 1950 when the first split-windscreen Type 2 (aka Kombi) van was launched sharing mechanical components with its equally iconic T1 ‘Beetle’ sedan sibling.
Since then, the Transporter has evolved through seven generations, with the latest being the result of a global alliance with Ford in which the automotive giants share vehicle underpinnings and other technologies. This is designed to streamline new model development and amortise costs, as demonstrated by VW’s current Amarok ute based on the Ford Ranger.
The latest Transporter shares a similar relationship with Ford’s mid-size Transit Custom range, including the full-electric e-Transporter variant based on the E-Transit Custom. We recently spent a working week aboard this electrified model to see how it measures up from a tradie’s perspective.
The small van segment (Under 2.5-tonne GVM) is one of the smallest in Australia’s light commercial vehicle market, as it currently caters for only three contenders, the Volkswagen Caddy Cargo, Peugeot Partner and Renault Kangoo.
Although total sales in this category are a fraction of those achieved in the mid-size (2.5-3.5-tonne GVM) van division, these compact commercials are ideal for buyers not requiring the big one-tonne payload ratings and cavernous load volumes of their larger siblings.
Petrol and diesel-powered models are typically equipped with small displacement engines offering excellent fuel efficiency, combined with cabin ergonomics and driving dynamics which are the most car-like of any LCV offering.
French manufacturer Renault released its third generation Kangoo range in Australia in 2024, comprising a mix of petrol and full-electric variants. We were recently handed the keys to one of the petrol models to see if it has what it takes to win costumers in this three-way fight.
Although closely related to Ford’s E-Transit Custom, the e-Transporter has carved its own niche in appealing to VW Transporter loyalists and businesses wanting to project a chic Euro image. For tradies and other service providers its driving range is best suited to metro duties, which if combined with the convenience of daily back-to-base charging could make it a practical solution for many working roles.
The latest petrol-powered Kangoo has the pricing, practicality and performance to win friends in Australia’s small commercial van class. If you can afford an option pack or two, like those fitted to our test vehicle, it's even better.
Although based on the E-Transit Custom, the e-Transporter (like the Amarok) does a commendable job in establishing its own identity, with noticeable differences in styling and a spacious and functional cabin design with a distinct VW commercial vehicle look and feel.
Its dash design is free of protrusions, leaving enough floor space between it and the seats to allow drivers convenient ‘walk-through’ access from one side of the cab to the other.
Our LWB example is clearly designed with hard work in mind, armed with 16-inch steel wheels and unpainted dark grey plastic evident in areas most vulnerable to wear and tear including the bumpers, hubcaps, door handles and mirror shells.
It rides on a sprawling 3500mm wheelbase with MacPherson strut front and coil-spring rear suspension. Key body dimensions of 5450mm length and 2032mm width are combined with a practical 1978mm height, the latter allowing access to low clearance loading zones and multi-storey carparks. The long wheelbase contributes to its largish 13-metre turning circle.
Our test vehicle is less than 4.5 metres long (4488mm) and well under 2.0 metres in width (1859mm) and height (1830mm), making it ideal for those with either limited parking space and/or needing to access space-restricted areas in their working roles.
Its compact 2716 wheelbase results in an 11.3-metre turning circle. This is larger than you might expect, given it’s no tighter than Toyota’s shortest HiAce mid-sized van.
However, it’s also line-ball with its small van rivals, which highlights the restrictions in steering lock shared by front-wheel drive vehicles compared to rear-wheel drivers like the HiAce.
The Kangoo features MacPherson strut front suspension and its rear suspension uses torsion bar primary springing supplemented by a pair of secondary coil springs for carrying heavy loads. There’s also rack and pinion steering and a quartet of disc brakes.
Bodywork and wheels confirm its no-frills work focus, with unpainted dark grey plastic prominent on the hubcaps, front/rear bumpers and along the sides where bumps and scrapes usually occur.
It has tidy styling for a commercial van, including the sharp cabin design that combines a tasteful blend of grey and satin chrome hard surfaces with the practicality of wipe-clean fabric upholstery and vinyl floors.
The heavy propulsion battery mounted beneath the load floor is largely responsible for the e-Transporter’s sizeable 2540kg kerb weight, which when deducted from its 3225kg GVM leaves a payload of 685kg.
However, Volkswagen’s published rating is higher at 760kg, as European payload measurement typically allows for a 75kg driver. Even so, that’s still a modest payload compared to numerous mid-size diesel rivals (including its TDI Transporter equivalent) offering up to one tonne or more.
About 150kg of the e-Transporter’s payload can be carried on the clever trio of folding roof racks courtesy of its Ford donor, which lie flush with the roof when not in use but can quickly be locked in vertical positions to carry loads as needed.
Our test vehicle is also rated to tow up to 2300kg of braked trailer but Volkswagen does not publish a GCM figure (how much it can legally carry and tow at the same time) so we don’t know if it can tow its maximum trailer weight while carrying its maximum payload.
The cargo bay, which offers up to 6.8 cubic metres of load volume, is accessed through a standard passenger-side sliding door with 1030mm opening width or the swing-up tailgate.
The load floor, which comes standard with a protective liner, is 3002mm long and 1777mm wide with 1392mm between the rear wheel housings. This means it can carry two standard Aussie pallets or three Euro pallets secured by a choice of eight load anchorage points.
A section of load floor length can also be extended to 3450mm by opening a hinged hatch on the lower left of the cabin bulkhead, which can be handy for carrying long lengths of timber, pipe, conduit, carpet rolls etc. The walls are also neatly lined to mid-height and there’s a 12V socket.
There’s also ample cabin storage with three tiers of storage (including large-bottle holders) in each front door plus cupholders on each side of the dash-pad, which also has a large open tray in the centre with a pair of USB ports.
The lower dash includes a large glove box, driver’s pop-out cupholder, wireless phone charging pad, 12V socket and more USB ports, while the centre seat backrest folds forward to serve as a mobile work desk.
Beneath the hinged base cushions on the passenger bench seat is a cavernous hidden storage area which is ideal for the five metre long charging cable.
Our test vehicle’s 1447kg kerb weight and 2010kg GVM results in a useful 563kg payload rating.
It’s also rated to tow up to 1500kg of braked trailer and with its 3510kg GCM (or how much it can legally carry and tow at the same time) it can carry its maximum payload while towing its maximum trailer weight for optimum versatility.
Cargo bay access is through asymmetric rear barn-doors which can be opened to 180 degrees for forklift and loading dock access, or sliding doors on each side with (according to our tape measure) 625mm openings. The walls and doors are lined to mid-height and there’s internal lighting.
The cargo bay’s load volume is a competitive 3.3 cubic metres and with more than 1.8 metres in length, almost 1.6 metres in width and more than 1.2 metres between the rear-wheel housings, it can easily swallow one standard Aussie pallet or two Euro pallets.
The load floor, which does not include a protective liner as standard equipment, offers a choice of six load-anchorage points.
The solid bulkhead doubles as a sturdy cargo barrier and insulates the cabin from cargo bay noise, most of which comes from the tyres emanating through the rear-wheel housings.
Given its compact dimensions, the cabin is surprisingly spacious and accommodating even for someone my height (186cm), thanks to front doors that open to a full 90 degrees, generous leg and elbow room plus a high roof relative to the seating position that adds to the airy feel.
Storage includes a large-bottle holder and bin in the base of each door, single glove box, full-width overhead shelf, large open tray in the centre of the dash-pad and (in standard form at least) a centre console with two cupholders and trays for small items.
However, given our test vehicle is equipped with the optional Business Pack, the standard console is replaced with a more elaborate version, which in addition to a pair of cupholders has a wireless phone-charging dock up front and a box with hinged lid at the back.
There’s also a sizeable clamshell-lid compartment set into the dash-pad ahead of the driver, which includes a smartphone holder on a stalk that can be easily moved to either side of the compartment depending on driver preference.
Our only criticism is the lid on the optional console box. Although it’s been thoughtfully angled downwards at the front to provide the driver with comfortable elbow support, there’s no mechanism on the hinge to hold it in the open position.
This makes it awkward to access the box, as the angled lid naturally wants to keep closing on your hand, so a detent in the hinge would be useful.
And, in a similar context, we’d also like to see hinge detents (or struts) to firmly hold the rear barn-doors open in their 180-degree positions, given their propensity to slam shut if hit by wind gusts during loading/unloading.
This can potentially injure the operator, so these devices should be standard issue, not only for Kangoos but all barn-door vans.
The latest Transporter range comprises traditional TDI diesel powered 2WD models with list pricing (before on-road costs) of $58,590 for the short wheelbase (SWB) and $60,590 for the long wheelbase (LWB). 4Motion all-wheel drive variants are also available in both SWB ($62,590) and LWB ($64,590) configurations.
The e-Transporter, which comes standard with a single electric motor, single-speed automatic and rear-wheel drive, is the highest priced model in the range with list pricing of $83,590 for the SWB and $85,590 for the LWB.
This is higher than full-electric mid-size van rivals like the closely related Ford E-Transit Custom Trend LWB ($77,590 plus on-roads) and sharper priced LDV eDeliver 7 ($74,200 driveaway) but considerably lower than the Mercedes-Benz eVito 112 LWB which lists at $98,951.
Our test vehicle is the LWB version which comes standard with 16-inch steel wheels and 215/65 R16C tyres but no spare (tyre sealant/12v inflator kit only), LED headlights/DRLs/tail-lights/internal lighting, three folding roof racks, heated exterior mirrors a heated tailgate window with wiper and more.
The cabin and cargo bay are separated by a metal bulkhead plus there’s keyless start, single-zone climate control, heated seating for three, 12-inch digital instrument display, 13-inch multimedia touchscreen with Apple CarPlay Android Auto connectivity and digital radio, wireless phone charging, seven USB ports, two 12V sockets and more.
Buyers can personalise e-Transporters with no-cost options like deletion of the cabin bulkhead plus cargo bay options you must pay extra for including a right-hand side sliding door, dual powered sliding doors, rear barn-doors, side windows, a wooden floor liner, aircraft-style load-securing rails and shelving/cabinet preparation.
Volkswagen Commercial Vehicles also works closely with aftermarket vehicle converters to facilitate commercial and camper installations including no-cost options like a swivel front passenger seat and a second (12V) battery.
The Kangoo petrol range is available in SWB (short wheelbase) with a choice of six-speed manual or seven-speed dual-clutch automatic, plus a LWB (long wheelbase) model available only with the auto.
Our test vehicle is the SWB auto, powered by the same 1.3-litre four-cylinder turbocharged engine shared by all petrol models, for a list price of $41,990.
That figure sits comfortably between petrol rivals in the small van class, including the Peugeot Partner Pro Short ($39,990) and Volkswagen Caddy Cargo TSI220 ($43,990).
Our example has been enhanced with genuine accessory carpet mats ($167) plus some desirable options including 'Highland Grey' metallic paint ($800) and the ‘Peace of Mind Pack’ ($1500) comprising blind-spot monitoring, front/rear/side parking sensors, driver attention alert, high-beam assist, navigation, overspeed prevention and traffic sign recognition.
It’s also equipped with the ‘Business Pack’ ($3000) which adds tyre pressure monitoring, hands-free key card, body-coloured external door handles, climate control, adaptive cruise control, centre console with armrest and storage, wireless smartphone charger, extra tinted rear barn-door glass, front fog lights, LED headlights and a leather-wrapped steering wheel.
This is in addition to its work-focused standard equipment list which includes 16-inch steel wheels and 205/65 R16 tyres with a full-size spare, plus auto-door lock when driving, rain-sensing wipers, a reversing camera and more.
The two-seater cabin, which is separated from the cargo bay by a solid bulkhead, is equipped with an electronic parking brake, two USB ports, two 12-volt sockets, a colour 4.2-inch driver’s info display and a multimedia system controlled by an 8.0-inch central touchscreen with wireless Apple CarPlay/Android Auto connectivity and smartphone dock.
In addition to its option packs, Renault also offers numerous single options including a 200kg GCM upgrade, different cargo bay sliding-door configurations, a smart digital rear view mirror and more.
The e-Transporter’s single electric motor, which produces 210kW of power and 415Nm of torque, drives the rear wheels through a single-speed automatic transmission. It offers numerous drive modes including 'Normal', 'Eco', 'Sport', 'Slippery' and 'Tow/Haul' plus there's a 'B' button on the gear selector which optimises regenerative braking for largely one-pedal driving and maximum energy harvesting.
The motor and transmission are neatly combined in a compact unit mounted beneath the load floor driving the rear wheels. This design has an inherent traction advantage over front-wheel drive rivals, particularly when towing and hauling heavy loads on low-grip surfaces.
The Euro 6 emissions-compliant 1.3-litre turbocharged four-cylinder engine produces 96kW at 5000rpm and 240Nm at 1600rpm.
Its seven-speed dual-clutch automatic provides the option of sequential manual-shifting plus three drive modes comprising 'Normal', 'Eco' and 'Performance', which alter the shift calibrations to optimise engine efficiency in each setting. They are selected using a button on the dash.
Volkswagen claims a combined (urban/extra-urban) cycle electric WLTP driving range of up to 330km from a single charge of its 64kWh lithium-ion propulsion battery, which can be charged from zero to 100 per cent in around seven hours and 30 minutes using a three-phase 11kW AC charger and 10-80 per cent in just 38 minutes using 125kW DC fast charging.
The dash display confirmed a 100 per cent charge and estimated driving range of up to 298km when we collected the test vehicle. After completing 103km of metropolitan driving there was 65 per cent charge and 186km range remaining, which was consistent with the original onboard estimate.
We plugged into a public AC station (the charging port is located behind a flap in the front bumper) and after three hours the battery charge had increased from 65 to 93 per cent, with the estimated driving range rising from 186km to 290km. The total test distance was 233km with average consumption of 20kWh/100km, so based on those figures a real-world driving range of around 300km from a full charge is credible.
Renault claims average combined consumption of 6.4L/100km and the dash display was showing 7.8 when we stopped to refuel at the completion of our 254km test, of which about one third of that distance was hauling more than half a tonne of payload. We also had the annoying engine auto stop/start function switched off for the duration.
Our own figure, calculated from fuel bowser and tripmeter readings, was higher again at 8.6 which was still within the usual 2.0-3.0L/100km discrepancy between official and ‘real world’ figures.
So, based on our consumption number, you could expect a ‘real world’ driving range of around 630km from its 54-litre tank which should only be filled with premium petrol (min 95 RON).
It has a big left footrest and ample steering wheel and seat adjustment, with the latter including a fold-down inboard armrest, power lumbar support and even manual extension of the base cushion to provide extra thigh support.
The large truck-style door mirrors feature a wide-angle view in their lower third which combined with blind-spot monitoring and other active features ensures commanding side and rear surveillance for the driver.
More than 400Nm of torque is ample for a mid-size van and with most of that delivered instantly from standing starts thanks to the electric motor, it has zippy acceleration that’s ideal for metro driving.
It’s also like riding in a tram at suburban speeds with its near-silent drivetrain although tyre noise increases and can become intrusive at highway speeds, even with a sealed bulkhead to largely insulate the cabin from most of the tyre noise emanating from the rear wheel housings.
To sample its load carrying ability we forklifted 325kg into the cargo bay which combined with our crew of two equalled a total payload of more than half a tonne. It coped comfortably with this task across a mix of city roads and highway hauling. Overall, we found it difficult to fault as a urban-based workhorse.
Apart from the huge and unavoidable solid-walled blind-spot over the driver’s left shoulder, the Kangoo feels more like a nippy small car than a commercial van.
The driver’s seat has no adjustments for lumbar support or base-cushion rake and the backrest angle is restricted by the bulkhead close behind it, but there’s still enough room even for tall people to find a comfortable driving position.
Its leather-rimmed wheel feels nice in your hands and the unladen ride quality is excellent, with nicely weighted and responsive steering feel, reassuringly strong braking and suspension settings that combine good handling response with supple bump absorption.
The turbocharged 1.3-litre four is a refined and willing performer, albeit with softer response below its peak torque band which is tapped at 1600rpm.
From there it happily spins its way to maximum power at 5000rpm, with the dual-clutch auto getting the best out of this engine in all drive modes, when either unladen or hauling a heavy load.
Its diminutive size and agility are well suited to zipping through heavy city traffic, squeezing into tight loading zones or negotiating narrow and crowded city lanes for delivery work.
Manual sequential-shifting allows more direct control if preferred when hauling heavy loads, or for those simply wanting a more engaging drive experience (particularly in Performance mode).
It's impressively quiet up to 80km/h in city and suburban use, but at highway speeds tyre noise becomes more intrusive (particularly on coarse bitumen surfaces) and some wind noise is evident.
The engine requires only 2000rpm to maintain 110km/h cruising speeds and the (optional) adaptive cruise control is resolute in maintaining its speed settings, even on long and steep descents.
To test its GVM rating, we forklifted 415kg into the cargo bay which with driver equalled a payload of just over half a tonne, or about 50kg under its legal limit.
The rear suspension compressed 55mm, which engaged the long cone-shaped jounce rubbers positioned inside the rear coil springs to provide a second stage of load support.
The Kangoo coped commendably with this payload, floating smoothly over bumps and with minimal effect on handling, braking and engine performance.
It also made light work of our 13 per cent gradient, 2.0km-long set climb at 60km/h, quickly self-shifting down to fourth gear to easily reach the summit.
Engine-braking on the way down was not as robust, as you’d expect from such a small engine with more than half a tonne on its back, but still within expectations for small vans.
Our only gripes are the absence of a full-width driver’s left footrest and that the thick panel separating the bulkhead windows almost completely blocks the central mirror’s view through the LHS barn-door. You can option a smart digital mirror with rear-facing camera to resolve this issue, but that’s another $800.
This van comes standard with a five-year/unlimited km warranty with roadside assist plus a separate eight-year/160,000km propulsion battery warranty.
Scheduled servicing is every 12 months/30,000km whichever occurs first. Volkswagen offers three-year and five-year prepaid service plans with average costs of around $400-$450 per service.
These terms are competitive with rivals like the LDV eDeliver 7 and Ford E-Transit Custom, with the LDV offering lower servicing costs and a longer battery warranty. The e-Transporter’s servicing is also considerably cheaper than its eVito German rival.
Volkswagen Group Australia is backed by a large national network of around 170-180 dealerships represented in all states and territories including many regional areas.
The Kangoo petrol is backed by a five year/200,000km warranty, whichever occurs first. There's also complimentary roadside assist for up to four years/120,000km, with annual renewals available after that.
Scheduled servicing is every 12 months/30,000km with capped-pricing for the first five scheduled services totalling $2385, or an average of $477 per year.