What's the difference?
Fact: almost one in every two mid-sized (2.5-3.5-tonne GVM) commercial vans sold in Australia is a Toyota HiAce. And if you take note of the diverse range of businesses that rely on this ubiquitous workhorse, as we did recently, you can appreciate its widespread appeal.
Apart from countless couriers and tradies, the HiAce is favoured by a vast range of businesses from locksmiths and pool maintenance specialists to window cleaners and mobile coffee baristas.
To ensure the HiAce maintains its broad business appeal, Toyota has recently released an upgraded range with enhanced active and passive safety features, improved instrumentation, electric power steering and other refinements. We recently spent a week at work with the latest offering to determine if its market dominance is justified.
The ninth-generation Toyota HiLux is not really a new HiLux in the true sense of the word, but there’s enough going on with it to have generated plenty of excitement in the ute-loving public.
This ‘new’ HiLux, in essence, is an update but it’s an update with substance: the HiLux now sports a new retro design, new interior layout, new suspension tune (softer rated springs and dampers for improved on-road comfort) – and it even has an electric park brake now.
So, with no major mechanical upgrades, is this HiLux enough of an improvement over past iterations to warrant your attention?
The HiAce maintains its staggering 50 per cent share of the mid-size commercial van market for numerous compelling reasons including its versatility, as evidenced by the diverse range of Aussie businesses that rely on it. Toyota’s latest suite of safety and other upgrades makes it even better.
The Toyota HiLux SR5 now feels nicer and more modern inside and out and it no longer lags behind some other utes – even some of the cheaper ones – in terms of comfort, refinement and all-round driveability.
Toyota has in the past been guilty of sometimes doing the bare minimum when it comes to producing a ‘new’ vehicle – especially LandCruisers or HiLuxes – but this time even though this HiLux is definitely not a new model, the exterior revamp and interior refresh have added more than enough to the HiLux package to keep fans and new buyers happy.
This is the best HiLux so far.
Apart from the recent safety upgrades, our LWB test vehicle resolutely adheres to a design that’s been perfected through decades of hard yakka.
Its simple and robust unitary chassis features MacPherson strut front suspension, a leaf-spring live rear axle, rack and pinion steering and (on all automatic variants) four-wheel disc brakes.
The HiAce’s traditional rear-wheel drive layout has an inherent traction advantage over front-wheel drive rivals, particularly when towing and hauling heavy loads on low-grip surfaces.
It also ensures the front wheels can be turned sharply enough for its 3210mm wheelbase to deliver an impressively tight 11.0-metre turning circle. And its 1990mm height also allows access to underground loading docks and multi-storey car parks.
There’s no load-floor liner or cabin bulkhead included as standard equipment, but both are available as Toyota genuine accessories. The use of unpainted plastic bumpers is designed to best withstand the wear and tear often evident in these areas on hard-working vans.
The cabin is spacious and airy, with a neat and functional dash design featuring large and clear instrumentation and (thankfully) physical dials and buttons rather than distracting touchscreens for the main controls that are easy to reach and operate. It’s a commercial van that’s easy to live with.
This HiLux is 5320mm long (with a 3085mm wheelbase), 1885mm wide and 1865mm high. No change there.
It does, however, have a new distinctive front end incorporating a revised design, which includes LED headlights, retro-style ‘Toyota’ brand across the front, and honeycomb-style mesh grille.
Initially I wasn’t keen on the HiLux’s revised front end, but it looks a lot better in the metal than it does in photos and it has grown on me.
This ute’s profile remains the same as before, but the rear end has also been given a sly slap and tickle, giving it a squared-off look.
The interior has also undergone a glow-up – there’s a real 250 Series LandCruiser look and feel to this cabin – and it now has a 12.3-inch touchscreen multimedia system rather than the old 8.0-inch unit.
It still has plenty of hard plastic surfaces but, overall, the HiLux interior doesn’t look or feel anywhere near as old as it used to.
While it remains definitely a HiLux, the new look brings this Toyota ute closer to its rivals, such as the Ford Ranger, in terms of contemporary styling.
With its hefty 2260kg kerb weight and 3300kg GVM, our test vehicle has a 1040kg payload rating. So, it’s a genuine one-tonner and up to 120kg of that can be carried on Toyota’s triple roof-rack set.
The HiAce is also rated to tow up to 1500kg of braked trailer and with its 4800kg GCM rating (or how much weight it can legally carry and tow at the same time) it can carry its maximum payload while towing its maximum trailer weight. So, that’s more than 2.5 tonnes of combined cargo-carrying capacity, which would comfortably meet or exceed most job requirements.
Its cavernous cargo bay, which offers 6.2 cubic metres of load volume, is accessed from either side through sliding doors with 1010mm-wide openings, or through rear barn-doors with 180-degrees opening to allow easy forklift access.
The cargo bay is 2530mm long, 1760mm wide and 1340mm high, with 1268mm between the rear wheel housings allowing up to two standard Aussie pallets or three Euro pallets to be carried, secured by a choice of six load-anchorage points.
An unusual feature is the roof’s full-length internal lining, which we suspect contributes to at least some suppression of tyre noise emanating from the rear-wheel housings. The walls and doors are neatly lined to mid-height and there’s ample internal lighting.
Generous cabin storage includes a bottle-holder and bin in each front door, small bottle/cupholders in the centre and either side of the dash, plus a single glove box. The console between the seats offers another two bottle-holders plus generous internal storage, which is topped by a large hinged lid that can also serve as a storage tray or work desk.
The HiLux cabin is very familiar – you know where everything is and how to use it and that’s reassuring – but besides some minor changes and the introduction of an electric park brake the most noticeable change is that aforementioned new 12.3-inch unit.
Apple CarPlay is easy to get working via the multimedia system, and the screen is now big enough and clear enough to operate with ease.
Beyond that, there are plenty of durable hard plastic surfaces, numerous storage spaces, a reasonable number of charging points up front – two USB ports as well as a wireless charging pad and two 12V sockets and a 240V socket inside the centre console.
The driver’s seat is power-adjustable and comfortable without ever being at risk of being described as “plush”.
The rear seat is on the wrong side of squeezy across the shoulders and is best suited to accommodating three children, three jockeys or two adults.
People seated back there have access to two USB-C ports, bottle holders in each door and a dual cupholder in the fold-down centre armrest.
In terms of packability for touring, the SR5’s tub is 1550mm long (1100mm between the wheel arches), 1520mm wide and the load space itself is 490mm deep. Load height is 830mm.
There is nothing extra-special going on in the SR5’s tub – no marine-grade carpet, LED strip lighting, or hidden storage compartments – but it does have four tie-down points.
In terms of practicality, the HiLux, while it does have a barebones approach, still holds its own against the likes of the Ford Ranger.
The base model LWB HiAce two-seater van comes standard with Toyota’s signature 2.8-litre four-cylinder turbo-diesel (shared by all HiAce models) and manual gearbox for a list price of $51,880, but our test vehicle is equipped with a six-speed automatic and rear barn-doors which raises the price to $54,630.
Other standard equipment includes Vanilla White paint, 16-inch steel wheels with replaceable plastic covers, 215/70R16 tyres and a full-size spare, halogen headlights and DRLs, leather-accented steering wheel with multiple remote functions, power-adjustable lumbar support on the driver’s seat, a USB port and 12-volt cabin sockets, an 8.0-inch touchscreen to control the two-speaker multimedia system with Apple CarPlay/Android Auto connectivity and more.
Recent upgrades to optimise driver comfort include a new 7.0-inch digital driver’s instrument cluster (previously analogue) with nine selectable displays, plus a new refrigerant to improve air conditioning performance (even though the previous system was always ice cold), an electronic parking brake on automatic models to replace the old-school mechanical lever and electric power steering to replace Toyota’s traditional hydraulic power assistance for reduced steering effort and more advanced lane-keeping smarts.
The latest safety upgrades include ‘lane trace assist’ which is designed to help the HiAce remain in the centre of its lane when the adaptive cruise is activated (see Driving).
There’s also a new ‘emergency driver support system’ which works with lane trace assist to detect if the driver has become unresponsive when adaptive cruise is activated. If the driver doesn't respond to audio and visual alerts, the system is designed to activate the hazard lights and bring the vehicle to a safe and steady stop.
Other upgrades include ‘safe exit assist’ which links with the van’s blind-spot monitor to improve safety when exiting the vehicle on the roadside, by issuing alerts when passing vehicles or cyclists are detected.
Cruise control functionality has also been expanded, with automatic grades like ours getting ‘full-speed function’ which can automatically stop the vehicle and then resume moving without the driver needing to intervene. This is especially useful in heavy stop-start city traffic.
Passive safety has also been improved with an additional centre airbag which protects driver and passenger from colliding in an accident.
The SR5 sits in the middle of the HiLux line-up. This version – with a six-speed manual gearbox – has pricing starting at $63,990 before on-road costs. Our test vehicle has Toyota’s premium interior pack ($2500) and premium paint ($675).
Standard features include a 12.3-inch touchscreen multimedia system (with wireless Apple CarPlay and Android Auto plus wireless charging), eight-speaker stereo, dual-zone climate control, and 18-inch alloy wheels.
Other features include high-grade LED headlights, a “comfort-oriented” leaf-spring rear suspension tune, larger front brake discs, power-folding, heated exterior mirrors, an integrated tow-bar, as well as LED tail-lights and LED rear fog lights.
Exterior paint choices include 'Glacier White', 'Frosted White', 'Ash Slate', 'Eclipse Black', Feverish Red' and 'Sunglow'. Some – like 'Stunning Silver' on our test vehicle – cost $675.
The HiLux offers reasonable value for money when cross-shopped against the likes of Ford Ranger, especially the XLT (approx. $64,000) or Sport (approx. $72,000) variants.
Toyota’s well-proven (1GD-FTV) 2.8-litre, four-cylinder, turbo-diesel produces 130kW of power at 3400rpm and, in auto models like ours, 450Nm of torque between 1600-2400rpm. Its Euro 5 emissions compliance doesn’t require AdBlue, which minimises maintenance and running costs.
The refined six-speed torque converter automatic offers the choice of sequential manual-shifting. Fuel efficiency is optimised with full torque converter lock-up on fourth, fifth and sixth gears, along with overdrive on fifth and sixth to minimise engine rpm when highway driving. The traction advantage of rear-wheel drive is enhanced by an electronically controlled automatic limited-slip diff.
This SR5 has a 2.8-litre four-cylinder turbo-diesel engine, producing 150kW at 3400rpm and 420Nm at 1400-3400rpm and a six-speed manual gearbox; the six-speed auto SR5 gets 500Nm at 1600-2800rpm and auto HiLuxes also have the 48-volt mild-hybrid technology onboard.
This is a proven engine-and-gearbox combination, with plenty of lowdown torque, and it’s more than a match for the likes of Ranger and D-Max/BT-50 in terms of overall performance.
This SR5 has part-time four-wheel drive and a rear diff-lock.
Toyota claims combined cycle (urban/extra-urban) average consumption of 7.8L/100km. Our 328km of testing was conducted with the engine’s auto start/stop function switched off and comprised the usual mix of city, suburban and highway driving, of which about one third was hauling a near-maximum payload.
Our own figure, calculated from fuel bowser and tripmeter readings, was 10.7L/100km. That’s still within the usual 2.0-3.0L/100km discrepancy between official and real-world figures and not bad for a vehicle weighing more than 2.2 tonnes driven mostly in metro settings and hauling more than one tonne during our test. So, based on our real-world consumption, you could expect a driving range of around 650km from its 70-litre tank.
Official fuel consumption for the manual is listed as 7.1L/100km on a combined cycle. The auto is 7.4L/100km.
Fuel consumption on this test was 9.1L/100km, which is pretty good because I have done a lot of low-range 4WDing.
The SR5 has a 80-litre fuel tank so, going by that fuel figure, you could reasonably expect a driving range of about 879km out of a full tank
The driving position is comfortable thanks to a well-sorted combination of supportive seating with power-adjustable lumbar support, a leather-rimmed steering wheel that’s adjustable for height and reach and a large left footrest for extra support.
The standard kerbside sliding door includes a large window, which partly reduces the huge blind spot over the driver’s left shoulder created by the cargo bay’s solid walls.
Fortunately, the HiAce also comes standard with blind-spot monitoring to ensure safe lane-changing on multi-lane roads, while its rear cross-traffic alert and rear-view camera are equally valuable when reversing out of driveways into busy traffic.
The new electric power steering has more noticeable changes in turning weight compared to the more linear hydraulic system it replaces. Its variable-ratio assistance feels even lighter at parking speeds for easier manoeuvrability and becomes increasingly firm and direct as road speeds increase.
Ride quality is reasonably supple when unladen or lightly loaded and the 2.8-litre turbo-diesel, with its sizeable 450Nm of torque, has strong low-rpm response and displays good flexibility in city and suburban driving.
Internal noise levels below 80km/h are acceptable, but like all vans can become intolerable at highway speeds due largely to tyre roar emanating from the rear-wheel housings. So, if you do lots of highway travel, we’d recommend fitting Toyota’s genuine accessory solid bulkhead to insulate the cabin from this noise.
The six-speed auto’s shift calibrations feel like they’re getting the best out of this engine, particularly fuel-efficient highway travel which requires less than 2000rpm to maintain 110km/h. The sequential manual-shifting function can be handy in certain situations, though, like hauling/towing heavy loads in hilly terrain.
To test its GVM rating we forklifted 830kg into the cargo bay, which combined with our crew of two equalled a total payload of 1010kg that was only about 30kg less than its 1040kg limit.
The stout rear leaf-springs only compressed about 30mm, which left more than 60mm of static bump-stop clearance that was more than enough to ensure there was no bottoming-out on our test route.
Its ample torque made light work of hauling this payload in city, suburban and highway driving as well as our 13 per cent gradient, 2.0km-long set climb at 60km/h, which it easily cleared in third gear.
Engine braking on the way down, in a manually-selected second gear, wasn’t as robust but within expectations given the one-tonne-plus payload it was trying to restrain.
We also tested what we safely could of the HiAce’s latest safety upgrades in road use, which all worked as intended. The ‘lane trace assist’ function when using adaptive cruise control was outstanding, as it resolutely kept the vehicle centred in its lane even around curved stretches of multi-lane highway, without the driver needing to intervene.
As mentioned, there have been no major mechanical upgrades to the HiLux, but it does now have electric power steering (rather than the hydraulic assistance it’s had in the past). Result? There’s a smoother, more precise feeling to the steering, with a nice weight and balance to it, on sealed and unsealed surfaces.
The HiLux, with a listed kerb weight of 2215kg and a turning circle of 12.6m, is not an insubstantial vehicle but, at the same time, it’s not unwieldy either and manages to feel quite nimble on and off the road.
On sealed surfaces it yields a surprisingly high level of ride and comfort. It’s actually quite compliant, controlled and somewhat refined. That’s largely because this SR5 has multi-purpose suspension on board rather than the heavy-duty suspension, which is on lower-spec, work-focussed HiLux variants for load-carrying duties.
This set-up is intended to offer a softer ride on road – and it does – but off-road it's a different story. Even on minor imperfections (small potholes, minor corrugations and the like) on dirt tracks it tends to thump and bump in and out and it doesn't offer such a comfortable all-round ride as you might be hoping.
I didn’t have much weight onboard – vehicle-recovery gear, a first-aid kit, four Maxtrax and an air compressor – and it will, of course, settle down with more of a load but I was expecting the multi-purpose suspension to be better than it was at soaking up a track’s lumps and bumps – it’s not terrible, but it is noticeable.
However, in terms of pure off-road effectiveness, the HiLux is impressive.
It's never been an underperforming 4WD, it’s simply never been as refined or as comfortably capable as others, such as the Ranger, but it is much more comfortably capable now than it used to be.
There is plenty of power and torque in this HiLux and while this six-speed manual version has 80Nm less than the auto version, it uses what it has really well. The 2.8-litre is a tractable engine and works well as part of an effective powertrain that is well suited to low-range 4WDing. There is a heap of torque at low revs, which is great for low-speed, technical off-roading.
Low-speed throttle response is also impressive, offering nice control when you need it.
I have driven auto HiLuxes in the past and the auto is very clever and it may be your better bet, but I like the manual.
Ground clearance is listed as 224mm and while the HiLux doesn’t have any trouble clearing most jagged rock steps or tree roots you’ll likely encounter on a weekend trip, I didn’t have the opportunity to seriously scrutinise the 700mm wading depth because our testing area was pretty dry. Next time.
Off-road angles – 29-degree approach and 26-degree departure (no rampover is listed) – all check out, even though they are a little shallower than the Rugged or the Rogue variants, they are fine for light-to-moderate 4WDing.
The off-road traction control system in this HiLux is well calibrated and if you do need more dirt-grabbing ability, then this ute does have a rear diff lock.
The only real off-roading weaknesses in the HiLux package are the tyres (Dunlop Grandtrek A/T 31, 265/60R18 110H). They’re not well suited for anything more than light to moderate 4WDing. If you’re planning anything rougher than a well-maintained dirt road in dry weather then consider replacing the showroom tyres with a set of decent all-terrain tires, light-truck construction preferably and away you go.
In terms of towing capacity the SR5 is rated to tow 750kg unbraked, and 3500kg braked.
Payload is a listed 900kg, Gross Vehicle Mass is 3090kg and Gross Combined Mass is 6300kg (a 450kg increase).
While nothing mechanical has changed onboard this vehicle, the combination of 4WD set-up, driver-assist tech, rear diff lock, as well as structural modifications (such as thicker steel in the ladder-frame chassis, a stiffer roll-bar, and reinforced side rails) and suspension tweaks (including retuned dampers and re-rated coil springs at the front, and new dampers and softer spring rates on the live-axle rear) all works well together in this current HiLux package.
The HiLux has now drawn closer to the Ranger in terms of comfortable capability, if not matched it.
The HiAce comes with a fresh maximum five-star ANCAP rating awarded in 2025 and a top-tier Platinum rating in ANCAP’s commercial van collision avoidance assessment. Both rankings are courtesy of the latest safety upgrades, which enhance the HiAce’s existing suite of features that includes AEB with pedestrian and daytime cyclist detection, speed sign recognition, blind-spot monitoring, rear cross-traffic alert, front and rear parking sensors, reversing camera and lots more.
The airbag count runs to eight - dual front, side chest, side head, centre and driver's knee.
The Toyota HiLux SR5 has the maximum five-star ANCAP safety rating, as a result of testing in 2025.
As standard, it has eight airbags (now with a front-centre airbag) and an upgraded suite of driver-assist tech including improved auto emergency braking (AEB), lane-keep assist, adaptive cruise control, and blind-spot monitoring.
The HiAce is covered by Toyota's five-year/unlimited km warranty which is in line with competitors like the Ford Transit Custom and Hyundai Staria Load but lags behind the LDV Deliver 7's seven-year term.
Scheduled servicing is a relatively short six months/10,000km interval, whichever occurs first. Capped price for the first 10 scheduled services up to five years/100,000km totals $3650, which is $365 per service or $730 annually.
Toyota currently has 275 dealers across its vast Australian network located in metro, rural and regional areas. Toyota dealerships are also service centres.
The HiLux has a five-year/unlimited kilometre warranty.
Service intervals are scheduled for every six months or 10,000km and cost $395 per service.
Toyota Australia has about 300 dealerships across the country.
This type of warranty is pretty standard among the HiLux's rivals so the Toyota ute does remain competitive, in terms of these ownership costs.