Toyota HiAce vs Mitsubishi Triton

What's the difference?

The HiAce maintains its staggering 50 per cent share of the mid-size commercial van market for numerous compelling reasons including its versatility, as evidenced by the diverse range of Aussie businesses that rely on it. Toyota’s latest suite of safety and other upgrades makes it even better.

Apart from its distracting driver attention monitor, we can't see any major flaws that would detract from this vehicle’s comfort, practicality and performance when serving as either a utilitarian 4x4 workhorse or back-to-basics 4x4 dual cab for adventures off the beaten track.

Apart from the recent safety upgrades, our LWB test vehicle resolutely adheres to a design that’s been perfected through decades of hard yakka.

Its simple and robust unitary chassis features MacPherson strut front suspension, a leaf-spring live rear axle, rack and pinion steering and (on all automatic variants) four-wheel disc brakes.

The HiAce’s traditional rear-wheel drive layout has an inherent traction advantage over front-wheel drive rivals, particularly when towing and hauling heavy loads on low-grip surfaces.

It also ensures the front wheels can be turned sharply enough for its 3210mm wheelbase to deliver an impressively tight 11.0-metre turning circle. And its 1990mm height also allows access to underground loading docks and multi-storey car parks.

There’s no load-floor liner or cabin bulkhead included as standard equipment, but both are available as Toyota genuine accessories. The use of unpainted plastic bumpers is designed to best withstand the wear and tear often evident in these areas on hard-working vans.

The cabin is spacious and airy, with a neat and functional dash design featuring large and clear instrumentation and (thankfully) physical dials and buttons rather than distracting touchscreens for the main controls that are easy to reach and operate. It’s a commercial van that’s easy to live with.

Our test vehicle rides on a compact 3130mm wheelbase and is 1865mm wide and 1795mm tall, which combined with a 12.4-metre turning circle makes it agile and easy to manoeuvre both on and off-road.

Speaking of which, its all-terrain credentials include 228mm of ground clearance, a useful 30.4 degrees approach angle (without bull-bar) and 23.4 degrees ramp breakover angle, with the departure angle dependent on the type of tray fitted. These numbers would be more than adequate for accessing rugged worksites.

Its front suspension is double-wishbone with coil-springs, paired with a robust leaf-spring live rear axle. Brakes are front discs and rear drums and it has electric power-assistance for the rack and pinion steering.

Looks are subjective of course but we reckon it has a robust and purposeful appearance in cab-chassis form, particularly with the accessories fitted to our example.

Chrome is all but extinct in its predominantly grey interior. However, hard surfaces on the centre console and door-pulls have a synthetic carbon-fibre finish, which adds a touch of style to a low-maintenance cabin that won’t get trashed by spilled coffee or muddy boots.

You also won’t find fancy features like digital instruments (it has analogue speedo/tacho) or an electronic handbrake (this one’s the good old manual lever). Plus there’s physical dials for audio volume/tuning and ‘piano key’ buttons for the cabin’s climate control, which ensures no distracting touchscreen prompts when driving.

With its hefty 2260kg kerb weight and 3300kg GVM, our test vehicle has a 1040kg payload rating. So, it’s a genuine one-tonner and up to 120kg of that can be carried on Toyota’s triple roof-rack set.

The HiAce is also rated to tow up to 1500kg of braked trailer and with its 4800kg GCM rating (or how much weight it can legally carry and tow at the same time) it can carry its maximum payload while towing its maximum trailer weight. So, that’s more than 2.5 tonnes of combined cargo-carrying capacity, which would comfortably meet or exceed most job requirements.

Its cavernous cargo bay, which offers 6.2 cubic metres of load volume, is accessed from either side through sliding doors with 1010mm-wide openings, or through rear barn-doors with 180-degrees opening to allow easy forklift access.

The cargo bay is 2530mm long, 1760mm wide and 1340mm high, with 1268mm between the rear wheel housings allowing up to two standard Aussie pallets or three Euro pallets to be carried, secured by a choice of six load-anchorage points.

An unusual feature is the roof’s full-length internal lining, which we suspect contributes to at least some suppression of tyre noise emanating from the rear-wheel housings. The walls and doors are neatly lined to mid-height and there’s ample internal lighting.

Generous cabin storage includes a bottle-holder and bin in each front door, small bottle/cupholders in the centre and either side of the dash, plus a single glove box. The console between the seats offers another two bottle-holders plus generous internal storage, which is topped by a large hinged lid that can also serve as a storage tray or work desk.

With a kerb weight of only 1993kg (without tray) and 3200kg GVM, our test vehicle has a 1207kg payload rating. However, after you add the combined weight of its steel tray and other accessories (417kg), the payload rating is reduced by the same amount to 790kg. Even so, that still leaves a sizeable weight capacity for up to five tradies and their tools.

It’s also rated to tow up to 3500kg of braked trailer but with its 6250kg GCM (or how much it can legally carry and tow at the same time) the payload would have to be reduced by 450kg (from 790kg to 340kg) to avoid exceeding the GCM.

In real-world use it’s unlikely that many (if any) Triton owners would need to tow 3500kg but it’s important to be across these numbers to avoid overloading, which is dangerous and illegal.

The genuine accessory galvanised steel tray is internally 1650mm long and 1780mm wide. It has a robust checker-plate floor and a tube-frame front bulkhead with sturdy wire-mesh rear window protection.

There’s also swing-up load retainers on top of the tube-frame on each side, which when paired with the matching rear tube-rack accessory provides secure carrying space for extension ladders or long lengths of timber and PVC pipe/conduit.

There’s also external rope/strap rails along each side but like all steel trays we’ve come across there’s no internal load-anchorage points.

The driver and front passenger have access to a bottle holder and storage bin in each front door plus an overhead glasses holder and a large open compartment above the glovebox. The centre console offers more open storage plus two bottle/cupholders in the centre and a usefully-sized box at the back with a lid that doubles as a driver’s elbow rest.

The rear bench seat is comfortable and surprisingly spacious for tall people, given I’m 186cm and when seated behind the driver’s seat when set in my position, I have about 40mm of kneeroom and 60mm of headroom.

There’s also adequate head clearance for those seated in the slightly higher centre position, but the floor’s prominent transmission tunnel requires one boot either side and knees together between the front seat backrests.

And like all dual-cab utes short of a full-size US pick-up, rear shoulder room is squeezy for three adults, which is tolerable for short trips but a maximum of two adults would be ideal for longer drives.

Rear seat storage includes a bottle-holder and bin in each door plus pockets on each front seat backrest. The centre seat’s backrest also folds forward to serve as an armrest with dual bottle/cup-holders.

The bench seat’s base cushion is fixed, so unlike numerous rivals it can’t swing up and be stored vertically if more internal carrying space is required.

The Triton’s cab-chassis list pricing (without tray) starts at $34,490 for the GLX single-cab 4x2 manual and finishes at $61,540 for the premium GSR dual-cab 4x4 auto.

Our GLX test vehicle comes standard with a 2.4-litre twin-turbo four-cylinder diesel engine (shared by all Tritons) and optional six-speed automatic for $49,490. This pricing is competitive with base-model 4x4 dual-cab-chassis equivalents like the Toyota HiLux Workmate ($48,735), Ford Ranger XL ($49,230) and Isuzu D-Max SX ($51,200).

However, our example is loaded with numerous items from Mitsubishi’s genuine accessories range including a steel tray ($5775), rear ladder rack ($951.42), steel bull-bar ($4755), driving lights ($1295), side-steps ($1750) and 3500kg towing kit/electronic brake controller ($2370).

This desirable ensemble adds almost $17,000 to the price, which with on-road costs would be nudging $70K to drive away. So, buyers must keep their budgets in mind, as it’s easy to get carried away in genuine accessory lolly shops.

Our test vehicle comes standard with 17-inch steel wheels and 265/65R17 all-terrain tyres plus a full-size spare. It also has heavy-duty rear suspension and underbody armour, front/rear parking sensors, reversing camera, tyre-pressure monitoring and more.

The work-focused cabin has wipe-clean fabric seat trim and vinyl floors, power-adjustable driver’s lumbar support, twin 12-volt accessory sockets and USB ports, 7.0-inch driver’s instrument cluster and a four-speaker audio system controlled by a 9.0-inch multimedia screen with Android Auto, Apple CarPlay and Bluetooth connectivity.

Toyota’s well-proven (1GD-FTV) 2.8-litre, four-cylinder, turbo-diesel produces 130kW of power at 3400rpm and, in auto models like ours, 450Nm of torque between 1600-2400rpm. Its Euro 5 emissions compliance doesn’t require AdBlue, which minimises maintenance and running costs.

The refined six-speed torque converter automatic offers the choice of sequential manual-shifting. Fuel efficiency is optimised with full torque converter lock-up on fourth, fifth and sixth gears, along with overdrive on fifth and sixth to minimise engine rpm when highway driving. The traction advantage of rear-wheel drive is enhanced by an electronically controlled automatic limited-slip diff.

The Triton’s 2.4-litre four-cylinder diesel engine is equipped with two turbochargers that work in sequence to boost efficiency, with the smaller one providing fast response at low rpm and the larger one optimising performance at higher rpm. The result is 150kW of power at 3500rpm and torque peaking at 470Nm between 1500-2750rpm, using AdBlue to minimise emissions.

It’s paired with a six-speed torque converter automatic that offers the choice of sequential manual shifting, which can be preferable when hauling and/or towing heavy loads, particularly in hilly terrain.

The 4x4 system is dual-range, part-time offering 2H (2WD High Range), 4H (4WD High Range) and 4L (4WD Low Range) controlled by a dial on the centre console. However, you need to step up to the GLX+ to get a rear diff-lock.

Toyota claims combined cycle (urban/extra-urban) average consumption of 7.8L/100km. Our 328km of testing was conducted with the engine’s auto start/stop function switched off and comprised the usual mix of city, suburban and highway driving, of which about one third was hauling a near-maximum payload.

Our own figure, calculated from fuel bowser and tripmeter readings, was 10.7L/100km. That’s still within the usual 2.0-3.0L/100km discrepancy between official and real-world figures and not bad for a vehicle weighing more than 2.2 tonnes driven mostly in metro settings and hauling more than one tonne during our test. So, based on our real-world consumption, you could expect a driving range of around 650km from its 70-litre tank.

Mitsubishi claims official combined average consumption of 7.7L/100km but the dash display was showing 9.9 at the completion of our 316km test, which included the usual mix of suburban, city and highway driving of which about one third of that distance was hauling its maximum payload.

Our own consumption figure, calculated from fuel bowser and tripmeter readings, came in higher again at 10.7L/100km which is on the borderline of the usual 2-3L/100km discrepancy between manufacturer claims and real-world consumption.

So, based on our own numbers, the test vehicle should have a real-world driving range of around 700km from its 75-litre tank.

The driving position is comfortable thanks to a well-sorted combination of supportive seating with power-adjustable lumbar support, a leather-rimmed steering wheel that’s adjustable for height and reach and a large left footrest for extra support.

The standard kerbside sliding door includes a large window, which partly reduces the huge blind spot over the driver’s left shoulder created by the cargo bay’s solid walls.

Fortunately, the HiAce also comes standard with blind-spot monitoring to ensure safe lane-changing on multi-lane roads, while its rear cross-traffic alert and rear-view camera are equally valuable when reversing out of driveways into busy traffic.

The new electric power steering has more noticeable changes in turning weight compared to the more linear hydraulic system it replaces. Its variable-ratio assistance feels even lighter at parking speeds for easier manoeuvrability and becomes increasingly firm and direct as road speeds increase.

Ride quality is reasonably supple when unladen or lightly loaded and the 2.8-litre turbo-diesel, with its sizeable 450Nm of torque, has strong low-rpm response and displays good flexibility in city and suburban driving.

Internal noise levels below 80km/h are acceptable, but like all vans can become intolerable at highway speeds due largely to tyre roar emanating from the rear-wheel housings. So, if you do lots of highway travel, we’d recommend fitting Toyota’s genuine accessory solid bulkhead to insulate the cabin from this noise.

The six-speed auto’s shift calibrations feel like they’re getting the best out of this engine, particularly fuel-efficient highway travel which requires less than 2000rpm to maintain 110km/h. The sequential manual-shifting function can be handy in certain situations, though, like hauling/towing heavy loads in hilly terrain.

To test its GVM rating we forklifted 830kg into the cargo bay, which combined with our crew of two equalled a total payload of 1010kg that was only about 30kg less than its 1040kg limit.

The stout rear leaf-springs only compressed about 30mm, which left more than 60mm of static bump-stop clearance that was more than enough to ensure there was no bottoming-out on our test route.

Its ample torque made light work of hauling this payload in city, suburban and highway driving as well as our 13 per cent gradient, 2.0km-long set climb at 60km/h, which it easily cleared in third gear.

Engine braking on the way down, in a manually-selected second gear, wasn’t as robust but within expectations given the one-tonne-plus payload it was trying to restrain.

We also tested what we safely could of the HiAce’s latest safety upgrades in road use, which all worked as intended. The ‘lane trace assist’ function when using adaptive cruise control was outstanding, as it resolutely kept the vehicle centred in its lane even around curved stretches of multi-lane highway, without the driver needing to intervene.

Large assist-handles on the A (and B) pillars, combined with the accessory side-steps on our example, make it easy to climb aboard and find a comfortable driving position.

The unladen ride is firm, as you’d expect given its 6.0-tonne-plus GCM rating, but it’s still supple enough to soak up the bumps without the harsh kidney-belting ride suffered in some cab-chassis one-tonners we’ve tested.

This is no doubt helped by the accessories fitted, which provide more than 400kg of additional sprung weight to engage the heavy-duty rear springs and improve the ride quality. That’s something to keep in mind if you often drive unladen.

The steering is firmly weighted and the brakes have good response, with the rear drums offering a terrier-like bite when the manual handbrake is applied on steep hills with a heavy load on board.

The four-cylinder 2.4-litre diesel, with its sequential turbocharging and strong outputs, provides energetic all-round performance with efficient gearing that ensures its operating within its peak torque band most of the time.

However, at highway speeds it does tend to hold top gear for too long, when the engine has dropped below 1500rpm and is clearly wanting a downshift.

To test its payload rating, we strapped 650kg on the tray which when combined with accessories and crew was right on the weight limit. The stout rear springs compressed only 25mm under this load, leaving ample bump-stop clearance that assured there was no bottoming-out on our test route.

The Triton handled this task with competence, maintaining good performance and chassis stability. It easily hauled this load up our 13 per cent gradient, 2.0km set climb at 60km/h, with the six-speed auto self-shifting down to third gear and 2500rpm which was comfortably within its peak torque band. Engine braking on the way down was also commendable.

Our only gripe is the driver distraction monitoring system which is still too reactive in certain situations, like scratching an itch below my eye even though I was looking straight ahead while doing it. Even though Mitsubishi has tried to improve this system, it needs more refinement, as it detracts from an otherwise positive driving experience.

The Triton comes with a five-star ANCAP rating (tested 2024) and a suite of passive and active features highlighted by eight airbags (including side-curtains), auto emergency braking (AEB) with pedestrian/cyclist detection and junction assist, rear AEB when reversing, front/rear cross-traffic alert, traffic sign recognition, adaptive cruise control, lane-keeping, front/rear parking sensors, reversing camera, trailer stability assist and lots more. Rear seat has ISOFIX child-seat anchorages on the two outer rear seating positions and three top-tethers.

The HiAce is covered by Toyota's five-year/unlimited km warranty which is in line with competitors like the Ford Transit Custom and Hyundai Staria Load but lags behind the LDV Deliver 7's seven-year term.

Scheduled servicing is a relatively short six months/10,000km interval, whichever occurs first. Capped price for the first 10 scheduled services up to five years/100,000km totals $3650, which is $365 per service or $730 annually.

Toyota currently has 275 dealers across its vast Australian network located in metro, rural and regional areas. Toyota dealerships are also service centres.

It comes with a five-year/100,000km standard warranty, or 10 years/200,000km if serviced at Mitsubishi dealers.

Scheduled servicing is every 12 months/15,000km whichever occurs first. Pricing is capped at $6860 for 10 scheduled services up to 10 years/150,000km, or an average of $686 per service.

Mitsubishi currently has more than 200 dealers across its national network that spans metro, rural and regional areas. Mitsubishi dealerships are also service centres.