What's the difference?
Fact: almost one in every two mid-sized (2.5-3.5-tonne GVM) commercial vans sold in Australia is a Toyota HiAce. And if you take note of the diverse range of businesses that rely on this ubiquitous workhorse, as we did recently, you can appreciate its widespread appeal.
Apart from countless couriers and tradies, the HiAce is favoured by a vast range of businesses from locksmiths and pool maintenance specialists to window cleaners and mobile coffee baristas.
To ensure the HiAce maintains its broad business appeal, Toyota has recently released an upgraded range with enhanced active and passive safety features, improved instrumentation, electric power steering and other refinements. We recently spent a week at work with the latest offering to determine if its market dominance is justified.
Need a dual-cab ute? You’re in luck. Not only does Australia have access to a huge variety of makes and models in the dual-cab space, there is also a huge range of prices and equipment levels.
The sweet spot for Aussie buyers, though, seems to be the dual-cab layout with four-wheel drive and enough convenience and safety gear to make the vehicle a viable family car as well as a work truck when necessary. Which is precisely where the Chinese brands including GWM, BYD and LDV have targeted their current ranges.
There’s been a lot of chat about such vehicles lately, but rather than let the formula stagnate, LDV has ushered in the Terron 9, a dual-cab that, size-wise, falls roughly between the familiar makes and models and the full-sized American-made stuff. This is a crucial point, too, as the Terron 9’s extra size might be a hint on where the dual-cab market is going generally. Certainly, every other class of car and ute is creeping up in size, why not dual-cabs too?
Like the other Chinese brands, of course, the Terron 9’s appeal will largely be based on value for money, so it’s worth picking the car apart to find out how it stands in that regard. But this is 2025, so the Terron 9 is also going to have to produce the goods in terms of driving ability and safety, that modern dual-cab buyers are looking for.
The HiAce maintains its staggering 50 per cent share of the mid-size commercial van market for numerous compelling reasons including its versatility, as evidenced by the diverse range of Aussie businesses that rely on it. Toyota’s latest suite of safety and other upgrades makes it even better.
There’s no doubt that the current crop of Chinese utes are better than previous versions. Similarly, there’s little doubt that private buyers are having a big say in which way the market is headed, particularly when it comes to alternatives to the Thai-built legacy players. And that’s precisely where the Terron 9 plays its best game. The value for money is hard to argue with, and the sheer size of the thing gives it an extra dimension if that’s what you think you need in a dual-cab. While we have no quarrel with the driveline of the Terron 9, it will be nice when somebody finally adds an on-bitumen four-wheel-drive mode to one of these in this price range. Until then, the Terron 9 can’t be criticised for this omission. In the meantime, the Terron 9 exhibits quite a bit of refinement in the way both the engine and transmission work together. Our biggest complaint is the way the driver-assistance systems have been calibrated. The driver-distraction warning is almost comical (for the first five minutes, anyway) in its zeal, and the lane-keeping assistance program is bordering on scary in the wrong circumstances. Again, LDV is not alone in this regard, but as a clean-sheet design, sketched up in a driver-assisted world, perhaps we were expecting a little more from this ute.
Apart from the recent safety upgrades, our LWB test vehicle resolutely adheres to a design that’s been perfected through decades of hard yakka.
Its simple and robust unitary chassis features MacPherson strut front suspension, a leaf-spring live rear axle, rack and pinion steering and (on all automatic variants) four-wheel disc brakes.
The HiAce’s traditional rear-wheel drive layout has an inherent traction advantage over front-wheel drive rivals, particularly when towing and hauling heavy loads on low-grip surfaces.
It also ensures the front wheels can be turned sharply enough for its 3210mm wheelbase to deliver an impressively tight 11.0-metre turning circle. And its 1990mm height also allows access to underground loading docks and multi-storey car parks.
There’s no load-floor liner or cabin bulkhead included as standard equipment, but both are available as Toyota genuine accessories. The use of unpainted plastic bumpers is designed to best withstand the wear and tear often evident in these areas on hard-working vans.
The cabin is spacious and airy, with a neat and functional dash design featuring large and clear instrumentation and (thankfully) physical dials and buttons rather than distracting touchscreens for the main controls that are easy to reach and operate. It’s a commercial van that’s easy to live with.
While the Terron 9 remains a ladder-chassis design with the body plonked on top (just like traditional four-wheel drives and most other dual-cabs) there is one important departure in design terms. And it’s one that rules out a whole sub-class of this type of vehicle.
Because the body sides are one piece in the Terron, with no gap between the rear bulkhead and the tray, there’s no way to turn the thing into a cab-chassis with a drop-side tray or service body. Yes, you can add a canopy to the existing design (LDV is working on its accessory line-up for the Terron right now) but there’s no cab-chassis variant now or in the works.
That might seem a bit odd, but when you consider the vast majority of dual-cabs are, in fact, styleside utes, maybe the sales hit won’t be a huge one. That’s especially so when you consider many of the Chinese utes rely on private buyers, not fleet customers, for their sales volumes. And in any case, says LDV, the way the body is constructed allows for a little more rear seat legroom and a touch more cargo space length for the same overall length. Which the company believes is a trade-off worth sticking with.
There’s also been a clear brief for the Terron 9 to make a visual statement. While it’s dimensions put it somewhere between the mainstream dual-cabs and the full-sized American pick-ups we see, the styling definitely leans towards the latter. The grille is huge, the vertical tail-lights very Stateside and the whole thing looks imposing. I’ll personally draw the line at attractive, but it’s definitely imposing.
The most adventurous piece of interior design must be the electronic door handles which need just a simple press to open the doors. There’s a manual, cable-operated door opener hidden in each door pocket if things go wrong electrically at some stage.
With its hefty 2260kg kerb weight and 3300kg GVM, our test vehicle has a 1040kg payload rating. So, it’s a genuine one-tonner and up to 120kg of that can be carried on Toyota’s triple roof-rack set.
The HiAce is also rated to tow up to 1500kg of braked trailer and with its 4800kg GCM rating (or how much weight it can legally carry and tow at the same time) it can carry its maximum payload while towing its maximum trailer weight. So, that’s more than 2.5 tonnes of combined cargo-carrying capacity, which would comfortably meet or exceed most job requirements.
Its cavernous cargo bay, which offers 6.2 cubic metres of load volume, is accessed from either side through sliding doors with 1010mm-wide openings, or through rear barn-doors with 180-degrees opening to allow easy forklift access.
The cargo bay is 2530mm long, 1760mm wide and 1340mm high, with 1268mm between the rear wheel housings allowing up to two standard Aussie pallets or three Euro pallets to be carried, secured by a choice of six load-anchorage points.
An unusual feature is the roof’s full-length internal lining, which we suspect contributes to at least some suppression of tyre noise emanating from the rear-wheel housings. The walls and doors are neatly lined to mid-height and there’s ample internal lighting.
Generous cabin storage includes a bottle-holder and bin in each front door, small bottle/cupholders in the centre and either side of the dash, plus a single glove box. The console between the seats offers another two bottle-holders plus generous internal storage, which is topped by a large hinged lid that can also serve as a storage tray or work desk.
A longer, wider cargo bed is probably one of the Terron 9’s best party tricks. Compared with the T60, the Terron is larger in every direction and extends that lead into the tub’s dimensions where it emerges with 1230mm between the wheel arches and a cargo bed length of 1600mm (90mm more than the T60 Pro).
That’s partly all possible by the extra wheelbase which, at 3300mm, is about as big as it gets in this class of ute, although the turning circle has grown to 13.1m compared with the T60’s tighter 12.7m.
A spray-in tub liner is standard as is the spring-assisted tailgate. Pony up for the ritzier, Evolve version, and you add cargo rails atop the tub sides and cargo-bed lighting.
Inside the tray, there are four decent tie-down hooks nice and low in the tub and plastic side toppers to prevent damage to the tub’s top rail. The tailgate is a clever design that is supported by springs and struts so that it drops in a controlled way and is very light to lift back up. The latch on the top corner of the tray is odd, but the tailgate can be opened via the key fob, too.
The biggest omission in the tray is the lack of any power socket.
Inside, the cabin is wide and features a pair of cup-holders down low in the centre console, as well as a USB-A, USB-C and a 12-volt socket placed somewhat awkwardly in the centre bin. The front arm-rest looks like it should incorporate a wireless phone charger, which it doesn’t. Yet. Watch this space, is the whisper. A reach and height adjustable steering column is also a nice addition at this price-point. And, thankfully, LDV has worked out that most people don’t want to go fishing through a menu to adjust the climate control. So the Terron 9 has actual buttons on the dashboard. Hallelujah.
Side steps are standard and help you in and out of the cabin, and there are grab-handles in the right places, too. Rear seat space is generous and even the cloth trim of the entry-level version is not the cheap-and-nasty sort, even if it’s far from sporty looking.
The indicator wand is on the `wrong’ side for Australia, partly because the gear selector is a wand on the other side of the steering column. Some users will spend the first few days hitting the gear selector in error. The starter is a push button, but placed in the conventional position of a standard ignition key. Nice touch.
The base model LWB HiAce two-seater van comes standard with Toyota’s signature 2.8-litre four-cylinder turbo-diesel (shared by all HiAce models) and manual gearbox for a list price of $51,880, but our test vehicle is equipped with a six-speed automatic and rear barn-doors which raises the price to $54,630.
Other standard equipment includes Vanilla White paint, 16-inch steel wheels with replaceable plastic covers, 215/70R16 tyres and a full-size spare, halogen headlights and DRLs, leather-accented steering wheel with multiple remote functions, power-adjustable lumbar support on the driver’s seat, a USB port and 12-volt cabin sockets, an 8.0-inch touchscreen to control the two-speaker multimedia system with Apple CarPlay/Android Auto connectivity and more.
Recent upgrades to optimise driver comfort include a new 7.0-inch digital driver’s instrument cluster (previously analogue) with nine selectable displays, plus a new refrigerant to improve air conditioning performance (even though the previous system was always ice cold), an electronic parking brake on automatic models to replace the old-school mechanical lever and electric power steering to replace Toyota’s traditional hydraulic power assistance for reduced steering effort and more advanced lane-keeping smarts.
The latest safety upgrades include ‘lane trace assist’ which is designed to help the HiAce remain in the centre of its lane when the adaptive cruise is activated (see Driving).
There’s also a new ‘emergency driver support system’ which works with lane trace assist to detect if the driver has become unresponsive when adaptive cruise is activated. If the driver doesn't respond to audio and visual alerts, the system is designed to activate the hazard lights and bring the vehicle to a safe and steady stop.
Other upgrades include ‘safe exit assist’ which links with the van’s blind-spot monitor to improve safety when exiting the vehicle on the roadside, by issuing alerts when passing vehicles or cyclists are detected.
Cruise control functionality has also been expanded, with automatic grades like ours getting ‘full-speed function’ which can automatically stop the vehicle and then resume moving without the driver needing to intervene. This is especially useful in heavy stop-start city traffic.
Passive safety has also been improved with an additional centre airbag which protects driver and passenger from colliding in an accident.
The Terron 9 will be available initially in entry-level Origin specification and, following that in the next few weeks, a plusher Evolve variant with a mixed bag of additions, some of which extend its off-road appeal, and some of which don’t.
Kicking off with the $50,990 Origin (drive-away for ABN holders) or $53,674 drive-away for private buyers, the range then ramps up to the Evolve model at $55,990 for ABN holders and $58,937 drive-away for private buyers. But if you are an ABN holder and you get in quick, there’s $1000 discount on both grades as a launch deal.
The base vehicle is equipped with 18-inch alloy wheels with a highway-oriented tyre as opposed to the more off-roady All Terrains some competitors use. A tow-bar is standard kit as are LED headlights, a tailgate helper spring, wireless Apple CarPlay and Android Auto phone connectivity, roof rails, twin 12.3-inch digital screens, automatic headlights, six-way powered font seats, rain-sensing wipers, front and rear parking sensors and a 360-degree camera system.
Clues that this is the entry-level car come in the form of the cloth upholstery and the four-speaker sound system, although the standard paddle shifters suggest otherwise.
Move up to the Evolve (when it arrives) and you’ll be adding 20-inch alloy wheels and tyres fitted with similar on-road oriented rubber to match. Sure, the 20s are blingy, but they won’t do anything for off-road ability. More relevant perhaps, is the addition of a front differential lock to join the rear locker standard on the base version.
On the luxe front, the Evolve adds eight-way adjustment for the powered front seats, heating and ventilation for those chairs as well as a massage function, heating for the rear seat, an eight-speaker stereo, ambient lighting, auto-folding exterior mirrors, and a trailer back-up assistance program.
Given the price-tag, the LDV puts up a strong value-for-money argument. Very few dual-cab utes at this price-point offer disc brakes on all four wheels, nor a standard tow-bar. And some of the ones that do supply only the hitch receiver, while LDV supplies the receiver, hitch and wiring loom.
Toyota’s well-proven (1GD-FTV) 2.8-litre, four-cylinder, turbo-diesel produces 130kW of power at 3400rpm and, in auto models like ours, 450Nm of torque between 1600-2400rpm. Its Euro 5 emissions compliance doesn’t require AdBlue, which minimises maintenance and running costs.
The refined six-speed torque converter automatic offers the choice of sequential manual-shifting. Fuel efficiency is optimised with full torque converter lock-up on fourth, fifth and sixth gears, along with overdrive on fifth and sixth to minimise engine rpm when highway driving. The traction advantage of rear-wheel drive is enhanced by an electronically controlled automatic limited-slip diff.
While peak outputs of both the Terron 9 and its smaller stablemate T60 seem similar on paper, in actual mechanical terms, there are a few important differences.
While the T60 uses a 2.0-litre four-cylinder diesel with a pair of turbochargers, the Terron 9 is, on paper, a bit more simplified, but a lot newer in design terms. It’s a 2.5-litre unit, but reverts to a single turbocharger for a power peak of 163kW (three up on the T60, at slightly lower revs) and max torque of 520Nm (20 more). Fuel economy should be about line-ball with the T60 (more of that later).
Like the T60, the Terron 9 features an independent, coil-spring front end, but loses the T60 Plus’ coil-sprung rear axle for a leaf-sprung live axle.
The Terron 9 sticks with an eight-speed automatic transmission (although a different unit to the T60’s eight-speed unit) and also gets four-wheel drive with a low-ratio transfer case for proper off-roading. What’s missing (but nobody else at this price-point has it either) is Auto 4WD mode which allows the vehicle to be driven in four-wheel drive on bitumen surfaces. In the case of towing on a wet road, this is a huge boost to overall safety.
While the extra torque over the T60’s smaller engine seems welcome, it pays to remember that the larger Terron 9 is about 300kg heavier than its little brother. That said, the payload is a little higher at 1100kg for the Origin and 1005kg for the Evolve but with the vehicle’s full 3500kg on the tow-hitch, that payload falls to 600kg and 505kg respectively, thanks to the Terron’s 6500kg Gross Combination Mass. It’s far from alone in this regard.
Toyota claims combined cycle (urban/extra-urban) average consumption of 7.8L/100km. Our 328km of testing was conducted with the engine’s auto start/stop function switched off and comprised the usual mix of city, suburban and highway driving, of which about one third was hauling a near-maximum payload.
Our own figure, calculated from fuel bowser and tripmeter readings, was 10.7L/100km. That’s still within the usual 2.0-3.0L/100km discrepancy between official and real-world figures and not bad for a vehicle weighing more than 2.2 tonnes driven mostly in metro settings and hauling more than one tonne during our test. So, based on our real-world consumption, you could expect a driving range of around 650km from its 70-litre tank.
LDV’s official fuel consumption figure for the Terron 9 is 7.9 litres per 100km. That’s a number that you might – just might – see on a gentle highway run, but the 9.0 litres per 100km we recorded on our own test drive is probably closer to the day-to-day mark. That’s still pretty good, though and speaks of the tall gearing in the eight-speed automatic transmission.
Against the 80-litre standard fuel tank, that gives a useable range of close enough to 850km on the open road before you need to start watching the fuel gauge.
It’s also worth mentioning that the Terron 9 is Euro 5 complaint rather than meeting the tougher Euro 6 emissions targets. As such, it does not require the addition of AdBlue, representing another running cost saving.
The driving position is comfortable thanks to a well-sorted combination of supportive seating with power-adjustable lumbar support, a leather-rimmed steering wheel that’s adjustable for height and reach and a large left footrest for extra support.
The standard kerbside sliding door includes a large window, which partly reduces the huge blind spot over the driver’s left shoulder created by the cargo bay’s solid walls.
Fortunately, the HiAce also comes standard with blind-spot monitoring to ensure safe lane-changing on multi-lane roads, while its rear cross-traffic alert and rear-view camera are equally valuable when reversing out of driveways into busy traffic.
The new electric power steering has more noticeable changes in turning weight compared to the more linear hydraulic system it replaces. Its variable-ratio assistance feels even lighter at parking speeds for easier manoeuvrability and becomes increasingly firm and direct as road speeds increase.
Ride quality is reasonably supple when unladen or lightly loaded and the 2.8-litre turbo-diesel, with its sizeable 450Nm of torque, has strong low-rpm response and displays good flexibility in city and suburban driving.
Internal noise levels below 80km/h are acceptable, but like all vans can become intolerable at highway speeds due largely to tyre roar emanating from the rear-wheel housings. So, if you do lots of highway travel, we’d recommend fitting Toyota’s genuine accessory solid bulkhead to insulate the cabin from this noise.
The six-speed auto’s shift calibrations feel like they’re getting the best out of this engine, particularly fuel-efficient highway travel which requires less than 2000rpm to maintain 110km/h. The sequential manual-shifting function can be handy in certain situations, though, like hauling/towing heavy loads in hilly terrain.
To test its GVM rating we forklifted 830kg into the cargo bay, which combined with our crew of two equalled a total payload of 1010kg that was only about 30kg less than its 1040kg limit.
The stout rear leaf-springs only compressed about 30mm, which left more than 60mm of static bump-stop clearance that was more than enough to ensure there was no bottoming-out on our test route.
Its ample torque made light work of hauling this payload in city, suburban and highway driving as well as our 13 per cent gradient, 2.0km-long set climb at 60km/h, which it easily cleared in third gear.
Engine braking on the way down, in a manually-selected second gear, wasn’t as robust but within expectations given the one-tonne-plus payload it was trying to restrain.
We also tested what we safely could of the HiAce’s latest safety upgrades in road use, which all worked as intended. The ‘lane trace assist’ function when using adaptive cruise control was outstanding, as it resolutely kept the vehicle centred in its lane even around curved stretches of multi-lane highway, without the driver needing to intervene.
The first impression is that this is a very big vehicle. The passenger’s seat seems miles away and the bonnet is high, wide and mighty. That might not play too well off road where such a huge bonnet can hide the obstacles you’re about to fall off or drive over, but at least the forward facing camera system gives you a fighting chance. The other problem off-road is likely to be the sheer girth of the LDV where it might struggle a little for elbow room on tracks formed by smaller vehicles.
On the bitumen, the Terron 9 feels pretty relaxed with a gear for every occasion and an unstressed engine that is clearly tuned for mid-range oomph rather than top-end power. It’s smooth and relatively refined and, left to its own devices, the eight-speed automatic shifts up seamlessly.
The only complaint would be a degree of driveline shunt in the example we drove that could be both heard and felt, most notably in the transition from off-throttle to on-throttle, but also during the odd upshift. In 2025, this seems very odd indeed. We checked with LDV and they reckon this is a one-off glitch and possibly down to the car’s early build. Certainly, the second Terron 9 we sampled didn’t exhibit the same problem.
Ride quality is generally good and while the leaf-sprung rear axle can feel a little lively at times, it’s not a bad match for the front end, meaning that the car feels of a piece rather than two halves of a car fighting each other. While there is plenty of suspension movement, it also feels quite well controlled despite the obvious amount of unsprung mass. Cabin noise is commendably low, too. Thanks to tall gearing and that noise suppression, the Terron is a relaxed highway performer.
The steering is better than average for this type of vehicle with a good relationship between feel, weight and reaction speed. This is one ute than can be hustled along if it needs to be, and one on which the paddle-shifters are a meaningful inclusion (although they’re also a huge bonus when off-roading).
By far our biggest complaint is one that is far from exclusive to LDV. And that’s the (what we consider to be) poor calibration of some of the driver aids. The lane-keeping assistance is the main offender and, on a narrow road with a well-defined edge, the Terron 9 will intervene to prevent a wheel dropping onto the gravel. Unfortunately, at higher speeds, it does so with what feels like a stabbing action; violent enough to scare you the first time it happens. Could it frighten a timid or inexperienced driver into a crash? It’s a possibility we can’t ignore.
The driver-distraction warning is also, ironically, its own distraction. Take your eyes off the road for long enough to read the otherwise excellent dashboard display, and you’ll have the warning stepping in with a beeping admonishment as well as a visual warning that overrides the information you were trying to read in the first place. Again, LDV is hardly alone in this, but there’s definitely some recalibration required before the systems are as good as some of the (more expensive) competition’s equivalents.
The HiAce comes with a fresh maximum five-star ANCAP rating awarded in 2025 and a top-tier Platinum rating in ANCAP’s commercial van collision avoidance assessment. Both rankings are courtesy of the latest safety upgrades, which enhance the HiAce’s existing suite of features that includes AEB with pedestrian and daytime cyclist detection, speed sign recognition, blind-spot monitoring, rear cross-traffic alert, front and rear parking sensors, reversing camera and lots more.
The airbag count runs to eight - dual front, side chest, side head, centre and driver's knee.
Both versions of the Terron 9 will feature the same safety package, starting with the latest driver aids such as autonomous emergency braking (AEB), forward-collision warning, lane-keeping assistance, adaptive cruise control, traffic-sign recognition, blind-spot monitoring, rear cross-traffic alert, and a door-exit warning to help prevent `dooring’ cyclists. But as we mentioned earlier, the inclusion of these assistance systems is not enough; they also need to be calibrated properly.
Meantime, the forward-collision warning and autonomous braking functions work in a speed range of 8km/h to 140km/h.
It’s also good to see standard tyre pressure monitoring which really should be included on every vehicle aimed as heavily towards towing duties as this one.
The Terron 9 in all its forms also sports seven airbags including a centre-front air bag to minimise head clashes in a side impact.
The Terron 9 has not been assessed by ANCAP for a crash-safety rating, but it’s expected that ANCAP will, indeed, study overseas data on the vehicle and make a judgment in due course.
The HiAce is covered by Toyota's five-year/unlimited km warranty which is in line with competitors like the Ford Transit Custom and Hyundai Staria Load but lags behind the LDV Deliver 7's seven-year term.
Scheduled servicing is a relatively short six months/10,000km interval, whichever occurs first. Capped price for the first 10 scheduled services up to five years/100,000km totals $3650, which is $365 per service or $730 annually.
Toyota currently has 275 dealers across its vast Australian network located in metro, rural and regional areas. Toyota dealerships are also service centres.
The Terron 9 is covered by LDV’s rather excellent seven-year/200,000km warranty. Service intervals are every 12 months or 15,000km with the exception of the very first service which is due at 10,000km to account for the running-in oil the engine is filled with from the factory. This sounds like an extra impost, but mechanical sympathists will love this attention to detail.
LDV is looking into capped-price servicing but there’s no announcement to be made yet, nor any hint of what the price structure of that might look like if it happens.