Toyota HiAce vs Hyundai Staria

What's the difference?

The rear barn-door option brings a significant boost in versatility, ensuring Toyota’s dominant market leader not only maintains its vast customer base but potentially expands it to include forklift-reliant operators who have previously overlooked the HiAce.

Given we had to wait 55 years for this barn-door option, we hope we don’t have to wait another half a century for a fold-down inboard armrest on the driver’s seat, which is now the only item missing from an otherwise formidable workhorse specification. 

The HiAce’s hold on the van market will be tough to shake, but if there are any reasons for fleets, small businesses, or sole traders to consider an alternative, the Staria Load has pretty much all of them.

It might not have the expansive interior dimensions or range of body styles offered by its key rival, and it might not be as cheap as some others in this space, but it does offer so many other benefits and luxuries which are seldom afforded to vans in this class.

Not only that, but it looks downright cool, is one of the safest vehicles in the segment, and is seemingly inexpensive to run, too. What’s not to like?

It’s a typically robust design comprising MacPherson strut front suspension, a leaf-spring live rear axle that’s excellent for load-carrying, variable-ratio rack and pinion steering and four-wheel disc brakes on all automatic variants, like ours.

The rear-wheel drive chassis has an inherent traction advantage over front-wheel drive vans, particularly on loose or slippery surfaces and with heavy payloads. 

Its 1990mm height allows access to underground and multi-storey car parks and its 3210mm wheelbase boasts an impressively tight 11.0-metre turning circle.

The two-tone dash layout is neat and functional with easy-to-use controls and instrumentation. 

There’s still no fold-down inboard armrest for the driver’s seat to enhance comfort on long hauls, but given we had to wait more than half a century for a barn-door option, we know Toyota won’t be rushed on these decisions.

It’s a cool looking thing, right? The full-on retro-futuristic vibe extending even to Hyundai’s commercial offerings is a statement of commitment to the brand, and it brings with it some of the better design motifs from not only passenger cars like the Tucson, but even its more aspirational cars like the Ioniq 5.

This is most reflected in the Robocop face and pixelated rear LED clusters, which is, again, an argument for the Premium grade, as it doesn’t look quite right with dull old halogens.

Either way, it certainly looks more modern and daring than the decidedly pragmatic HiAce and many of its other plain rivals. I suppose it depends how much image matters to your brand or trade when it comes to opting for a vehicle like this.

The interior continues the futuristic vibe, with those nice looking screens, expansive front windows, and nice design elements throughout. It particularly draws from Hyundai’s passenger car range here, with the sunken vent motif and leatherbound steering wheel lifted straight out of the Tucson.

The hard, practical plastics that clad the inside are off-set slightly by complex cascading door nooks and pattern work in the plastics, while the piano surround for the centre multimedia screen adds a highlight piece to the centre, even if it’s a little dainty for a work vehicle.

Perhaps the biggest takeaway from the Staria Load’s design is how much attention has been given to it. It’s one thing to share a brand’s design language from the outside, but it’s quite another to go to the effort to continue it throughout the entire vehicle. For tradespeople, it must feel nice to not be an afterthought.

With its 2225kg kerb weight and 3300kg GVM, the HiAce has a genuine one-tonne-plus payload rating of 1060kg, and up to 120kg of that can be carried on the roof using Toyota’s genuine accessory triple-bar roof rack set. 

It also has a braked tow rating of up to 1500kg and with a GCM (how much it can legally carry and tow at the same time) of 4800kg, it can carry its peak 1060kg payload while towing that weight, which is a versatile set of numbers for a working van.

Cargo bay walls and doors are lined to mid-height, the roof is internally lined and there’s ample internal lighting. 

It’s accessed from either side through sliding doors with 1010mm-wide openings, or from the rear through the barn-doors which are both equipped with demisters/windscreen wipers and can swing open to 180 degrees. 

Each door also has a simple brace which can hold them at 90 degrees opening if required.

The cargo bay offers a sizeable 6.2 cubic metres of load volume, measuring 2530mm long, 1760mm wide and 1340mm high. 

With 1268mm between the rear wheel housings and six floor-mounted load anchorage points, it can carry up to two standard 1165mm-square Aussie pallets or up to three 1200 x 800mm/1200 x 1000mm Euro pallets. 

Its spacious driver’s cabin has numerous storage offerings including a large-bottle holder and bin in the base of each front door, small-bottle/cupholders in the centre and on either side of the dash, plus a single glove box.

The centre console is well designed, comprising an open storage tray at floor level and a large lidded box between the seats. 

This not only has cavernous internal storage but there’s also an external shelf at the front, two large-bottle holders at the rear and another shallow tray set into the lid, which when closed can double as a handy work desk. 

A van cabin should be practical though, and despite its commitment to design, the Staria Load impresses on this front too.

There’s tough seat fabric, a rubber liner for the floor, both good for grip and protection from work equipment, and the hard door and dash claddings are a suitable treatment for an interior that's likely to be bashed about. As such, perhaps the piano-black multimedia surround is one of the least practical things in the interior, likely to get fingerprints, dirt, and perhaps even scratches all over it.

To make matters worse here, there are no dials for fan speed, temperature, or volume control, with all these functions being touch only.

Storage is much better, with a three-tiered cascading door lining offering a large bin for laptops, folios, and big bottles, a second tier which might be good for loose tools, wallets, keys, or phones, and a third one up top perhaps better used as a grab handle.

The hard dash cladding has pop-open storage trays for similar small tidbits, while the driver gets a fixed cup holder cut out from the far right-hand side.

There’s a set of two trays above the seats with flexible netting good for holding folios or perhaps even laptops, while there’s a cut-out below the media unit that houses a wireless phone charger. This area is rubberised, so it can even hold loose objects like keys if need be.

Below this, there’s a pop-out bottle holder that suits larger bottles than the fixed piece over to the right of the dash, and below this there’s a large bay with two USB connectors and a 12v outlet.

A large space lies vacant between the driver and front passenger, a space that can be filled by a fridge if chosen from the accessories list ($1299). Great for keeping your chicken sandwich out of the danger zone.

Now the important stuff. Is the Staria Load big enough for your trade or fleet? Well, the total storage area volume comes in at 4935 litres, which is not bad for the segment, but still falls significantly short of the HiAce’s massive 6200L space. So if it’s space you need, the HiAce is still king.

Payload is 1072kg, which is almost bang-on a match for the HiAce (1075kg), although towing capacity for the Staria is significantly higher, at 2500kg, compared to the HiAce’s 1500kg in automatic form. All may make a big difference specific to your trade or use-case.

For those wanting further specs, the cargo dimensions come in at 2607mm long, 1640mm wide, and 1436mm tall. There are eight tie-down points on the floor.

Our car was fitted with a cargo gate ($899) and heavy duty floor mat ($745) but it’s possible to go to town on the accessories list, which includes everything from optional window panels, security mesh, roof mountings for various attachments, and bull bars. One thing I couldn’t find on the accessories list which I would have liked is additional LED lighting for the cargo area.

I unloaded this van at night, and the amount of light inside, provided by the cabin door open lights and a single bulb near the tailgate, was notably limited. It’s not as though there’s limited space overhead for additional light fittings.

Other standard benefits include the dual-side sliding doors, although, again, some may find it’s a shame the Premium can’t be fitted with the barn door option.

While the rear hatch is very large, limiting the spaces in which it will fully open, one benefit of the Premium grade’s powered tailgate is that it can be stopped, allowing you to partially open it to access the inside, even in height-limited locations.

There are two versions of the Staria Load on sale right now, a base model, which is priced from $46,250 before on-roads and this one, the Premium, which costs $51,240.

Both are front-wheel drive and powered by the same diesel engine, but the Premium grade offers a solid list of handy upgrades and luxuries over the base car for its modest extra spend.

Its nemesis is the eternal Toyota HiAce, which is only available in one spec grade from $46,360, although unlike the Staria it is also offered in a super long wheelbase or high-roof body style.

Other options include Volkswagen’s Transporter T6.1 (from $47,390), Renault’s Trafic (from $49,000), Peugeot Expert (from $43,397) or Ford’s Transit Custom (from $44,590).

If you really need to penny pinch, there’s also always the LDV G10+, which starts from as low as $34,990 drive-away.

While the Staria Load Premium has a higher price-tag than many of its rivals, it’s also slightly larger, much newer, and better equipped than pretty much all of them.

For example, at Premium level you score many of the refinements otherwise only reserved for the people mover version, including LED headlights, 17-inch alloy wheels, dual 10.25-inch screens for the multimedia and digital instrument cluster, wireless phone charging, keyless entry with push-start ignition, a power tailgate, and three additional colour choices over the plain white and silver available on the base van.

Unfortunately, the Premium is only available with the powered hatch tailgate, you can’t opt for the barn-door layout on the base van, which could be limiting for some tradespeople who often need to work in more confined spaces.

Other than this consideration, it doesn’t seem like a big ask to up your order to the Premium, given it carries only a $5000 cost, adding a lot of stuff to an already nice van.

HiAce’s venerable (1GD-FTV) 2.8 litre four-cylinder turbo-diesel produces 130kW at 3400rpm and in auto models like ours a meaty 450Nm of torque between 1600-2400rpm. 

Maintenance procedures are simplified by its Euro 5 emissions compliance which doesn’t require AdBlue.

A smooth-shifting Aisin (AC60E) six-speed torque converter automatic optimises fuel economy with full converter lock-up on fourth, fifth and sixth gears, along with overdrive on fifth and sixth for relaxed highway driving. It also offers the choice of sequential manual-shifting if required. 

The live rear axle is equipped with an electronically-controlled automatic limited-slip diff, which optimises the inherent traction advantage of rear-wheel drive.

There’s only one engine and transmission option for the Staria Load, a 2.2-litre turbocharged four-cylinder diesel unit, mated to an eight-speed torque converter automatic transmission to drive the front wheels.

This combination is notable as it is sourced from Hyundai’s passenger car range, and isn’t a diesel that has been specifically built for a van, or sourced from a truck.

While this comes with significant benefits for refinement, unlike the people mover version, there isn’t the option for a V6 petrol engine or all-wheel drive in the Staria Load range.

Toyota claims an official combined cycle average of 8.2L/100km. 

After 215km of testing, without a load and with the automatic engine stop-start function switched off, our figure based on trip meter and fuel bowsers readings came in slightly higher at 9.8L/100km. 

This single-digit economy was achieved purely in city and suburban driving, which is thrifty for a large commercial vehicle weighing more than two tonnes. 

So, based on our figures, you could bank on a ‘real world’ driving range of around 700km from its 70-litre tank.

Officially the Staria Load will consume 7.0L/100km in combined duties, and during my testing, which involved combined road conditions, as well as carrying a 5- 600kg load across Sydney, it produced a final fuel consumption number of 7.5L/100km. Impressive.

The fuel tank measures 75L, suggesting a longer range than the HiAce, which has both a higher fuel consumption and a smaller tank.

The big front doors swing wide open to provide easy access to the cabin, where it’s easy to find a comfortable driving position given ample seat adjustment that includes lumbar support, plus a height-and-reach-adjustable wheel and big left footrest. 

Responsive steering and strong braking, combined with a reasonably supple ride quality when empty or lightly loaded, makes for a comfortable daily work environment. 

This is enhanced by commendably low internal noise levels for a van without a bulkhead between the cabin and cargo bay. We suspect the full-length roof lining helps here.

Like all panel vans, the solid-walled cargo bay creates a huge blind-spot over the driver’s left shoulder which can’t be avoided. And the central join of the barn doors obscures vision through the cabin’s rear-view mirror.

However, the portrait-shaped door mirrors are a decent size and combined with a suite of driver aids like blind-spot monitoring, rear cross-traffic alert, rear parking sensors and reversing camera, a competent driver can easily steer clear of trouble. 

And it has easy manoeuvrability thanks to the tight 11-metre turning circle and lightness of the variable-ratio steering at parking speeds.

 The 2.8-litre turbo-diesel has good flexibility with strong low-rpm response thanks to its ample 450Nm of torque. 

The smooth and snappy shift protocols of the six-speed auto optimise engine response, which is most evident in stop-start city and suburban driving. 

It also delivers relaxed and economical highway travel, particularly with the cruise control activated, with overdrive requiring less than 2000rpm to maintain 110km/h.

Since when are commercial vehicles so nice to drive? The Staria Load continues the trend started by the most recent HiAce and Volkswagen Caddy, bringing passenger-car-like dynamics, ride quality, and refinement to a van.

Even last-generation products still on sale, like the VW Transporter, Renault Trafic, and Peugeot Expert, just to name a few, are rough-riding and noisy in comparison, because why would they be good? These are just tools of a trade, right?

But the Staria Load questions this formula, with its light, reactive steering, smooth, SUV-like ride even when unladen, and distant diesel rumble from its more passenger-car-like engine.

In fact, the eight-speed automatic transmission is perhaps the most impressive part of the Staria Load’s drive experience, with seamless, appropriate shifts, void of surging or shunting through the drivetrain.

When loaded up with roughly 5- 600kg (roughly half this van’s payload) worth of garden equipment, pots, plants, soil, and tiles, the ride further improved if only by a little over the rear, while the engine barely felt the increase in weight.

When it comes to the small things, Hyundai has you covered, too. Visibility is excellent out the front, with enormous windows and wing-mirrors with a wide view, while the 360-degree parking camera on this Premium grade cleverly splits the centre screen to show you either the reversing camera or forward-facing camera alongside a top-down aspect, helping you not dent the van’s expansive panels.

This combines with the little passenger car luxuries on the inside to make for a relaxing, easy van to drive. Much more a complete experience than just a work tool, the Staria Load will leave you feeling well rested, even after a long day.

Safety is often a tough topic for commercial vans, as they tend to be replaced and updated less often than their passenger car counterparts. Thanks to the Staria Load starting from scratch, however, Hyundai has had the opportunity to build safety in from the get-go.

Active safety items, which are rare on any van in this size and price range, include auto emergency braking, lane keep assist with lane departure warning, blind spot monitoring with rear cross traffic alert, driver attention alert, and adaptive cruise control. The Premium grade also adds adaptive high beams, as well as blind spot view cameras, which almost feel like overkill.

There’s a whopping seven airbags in the tiny cabin area of the Staria Load, including dual front, dual side, dual curtain, and a front centre airbag.

Thanks to this impressive suite of equipment, the Staria has a maximum five-star ANCAP rating to the latest and most stringent standards. The only rivals that carry an equivalent current rating include the Caddy Cargo and HiAce. It cannot be stated enough the jump in safety standards these vans have compared to previous-generation products. 

The HiAce is covered by a five-year/unlimited km warranty.

Scheduled servicing is set at relatively short six month/10,000km intervals, whichever occurs first. 

Capped-price of $290 per service covers the first six scheduled services over three years or 60,000km.

The Staria needs to be cheap to run, and for the most part, it appears to be. Servicing is required once every 12 months or 15,000km, and the price is fixed to $360 per visit for the first five years.

Interestingly, Toyota’s HiAce needs to be serviced twice as often (every six months or 10,000km) costing $290 per visit for only the first three years, comparatively unappealing.

Hyundai’s commercial vehicle warranty is not quite as comprehensive as it is for its passenger car range, with the same five years, but just 160,000km of distance covered.