Warranty

Should I buy a used car without a warranty?
By Stephen Corby · 17 Mar 2021
Buying a used car can feel like dancing along a treacherous shore, temped on each side by the devil (the cliched view of unscrupulous used-car dealers) and the deep blue sea (the great unknown, and great unwashed, of the private market). BUYING PRIVATELY Buying privately will almost certainly save you money, right
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Nissan rules out longer warranty
By Tung Nguyen · 13 Mar 2021
Nissan Australia is happy keeping its warranty offering at the industry standard of five years/unlimited kilometres, stating that a longer assurance period does not correlate with increased sales.Speaking to CarsGuide, Nissan Australia boss Stephen Lester
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Will my used car warranty from Victoria apply in WA?
By David Morley · 14 Oct 2020

I recently bought a vehicle in Victoria and got it shipped to WA. Can you tell me if and what any used car warranty applies now the vehicle is here in WA?

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What is causing a front end knock in my 2020 Holden Colorado ZL1?
By David Morley · 18 Sep 2020

I have a six-month-old Z71 Holden Colorado. It has always had a knock when the front right wheel goes into a hole on the road. Now the left side is doing the same. The local Holden dealer has tightened all the front end and also the body-anchor points behind the front guards. The issue is still there. Do you have any suggestions as to what this could be?

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My new used 2010 Volkswagen Polo already has problems, what should I do?
By David Morley · 16 Sep 2020

I recently bought a used 2010 Polo from a Volkswagen dealership and they assured me that it had not been in any incident and it didn’t have big issues. Today, about two weeks after buying, I had my mechanic check the car just in case there were minor things to fix (as you would expect with a used car). The report from the mechanic is that the car has indeed had large repairs, that the positive cabling to fuse box on battery is getting hot and the insulation had melted, there are oil leaks on the underside of the vehicle, the mechatronics unit is leaking and that the engine bay had been steam-cleaned to hide the oil leaks. The dealership even serviced the car before handing it over. I went straight to them and talked with a manager. He said they will check the car and they will call me. I’d like them to buy the car back as this is not what I thought I was buying. What should I do?

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Should I buy extended warranty?
By David Morley · 16 Sep 2020

Hi, I'd like to get some advice please. I'm looking to buy a 2013 Audi A5, 2.0-litre Quattro convertible. The car has travelled 40,500km. My concern is the automatic transmission on the car, which is the Audi seven-speed S-Tronic. As with the VW DSG transmission, I know there were a lot of issues with these transmissions. This is my concern with buying the car. Should I buy an extended warranty on the car?

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What can be done about a broken transfer case in a 2007 Mazda 6?
By David Morley · 16 Sep 2020

I brought a 2007 Mazda 6 the other day and now my transfer case is stuffed. What can I do about this problem?

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Why is my 2017 Isuzu MU-X struggling to make power?
By David Morley · 16 Sep 2020

I've already changed the clutch lining on my 2017 MU-X as I assumed it had a slipping clutch. The power to accelerate up hills improved, but it feels like the engine is having difficulty making more power at high speed and I can hear some unusual sounds from the engine bay whenever I step harder on the throttle. I had my oil changed, and the oil and air filters were also changed. Now I think I spent money for nothing. There is something wrong in the engine I can't figure out. I’d appreciate your input.

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Why won't my 2020 Hyundai Kona electric not open or start?
By David Morley · 16 Sep 2020

I just took delivery of a 2020 Kona hybrid and five days later the car will not open from the remote and I have to use the skeleton key. Upon entry, the car will not start and I have to push the reset battery button on the side for it to start. This has happened twice in the 10 days since I picked it up. Anyone else with this problem?

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Does the 2013 Holden Captiva have diesel particulate filter issues?
By David Morley · 16 Sep 2020

I bought a 2013 Holden Captiva brand-new. The diesel-particulate warning light and beeps came on and made the car sluggish. It was sent back to the dealer but they could not recreate the problem in eight weeks. Then, it started blowing black smoke and required $5000 worth of fuel-injectors one month after warranty. Two starter motors later and limp-home mode has always been intermittent.

Now the particulate filter won't regenerate anymore, so we’re doing forced regeneration regularly. I went to new Holden dealer who said it could be easily fix, but they only ended up doing a forced regeneration. The vehicle is now due for service but no one wants to service it.

I was told to go to an auto electrician. The first week the codes cleared and the car drove well. Next forced regeneration and other codes came up. I’ve even fitted an exhaust temp sensor. The car has done 222,280 kms. Please help.

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