Mazda CX-9 VS Mercedes-Benz GLC-Class
- Apple CarPlay and Android Auto
- Great advanced safety tech
- Impressive ride and handling
- Engine could have more grunt
- Brakes are good but could be more responsive
- Can be tricky to pilot in tight spaces
- New fiercer face
- Cool cabin tech
- Advanced safety equipment
- Ride on standard suspension could be comfier
- Entry-grade not available with all-wheel drive
- Leather standard on upper grades only
The CX-9 is Mazda's big, SUV flagship and it has been updated with more cool tech, better safety features, better handling and real wood. Yup, you read that right: real wood. There's also been a price rise on this seven-seater.
You did know it was a seven-seater, right? And not all seven-seat SUVs are the same. There are off-road capable ones which can be as uncomfortable as a tank on city streets. Then there are those that feel like giant, cushy lounge rooms that handle like a ship really and are just big cars so you better not take them off road. There are others which say they're seven-seaters but in reality those extra two seats in the third row are just for kids – and even then you'd only put your least favourite ones back there. So, what's the Mazda CX-9 then?
That's what this review is all about and by the end of it you'll know if this new Mazda CX-9 the right seven-seater for you.
|Engine Type||2.5L turbo|
|Fuel Type||Regular Unleaded Petrol|
I’m the eldest child in my family, and the best. That’s despite not having a degree in international law and working for the United Nations saving lives like my younger sister, or being a high-flying accountant like my other sister, or running a design agency in Germany like my other sister.
But being first and best like me is the exception to the rule because normally first versions of anything aren’t as good as they can be – like the Mercedes-Benz GLC when it made its debut in 2015. Now the updated version has arrived and it’s better, much better... in some ways.
There’s no longer a diesel, but there’s a hybrid instead, although that won’t arrive until 2020 along with the hardcore AMG versions.
Which is why at the Australian launch in October, 2019, I was only given the GLC 200 and 300 to climb all over and drive. So, while neither I nor anybody else piloted all of the types of GLCs you can buy, here’s everything you need to know about them.
|Engine Type||2.0L turbo|
|Fuel Type||Premium Unleaded Petrol|
The previous CX-9 was excellent and now the new one fills in many of the gaps which were missing such as the addition of Apple CarPlay and Android Auto, the safety tech standard across all grades and great ride and handling. You'd be hard-pressed to find a better large seven-seater all-rounder without stepping into the $100K prestige territory.
The Touring is the sweet spot in the CX-9 with its leather seats, 8.0-inch display and good price.
Is there anything Mazda has missed with its CX-9? Or is this SUV almost as good as it gets at this price? Tell us what you think in the comments below.
The updated Mercedes-Benz GLC has improved in many ways. It’s better looking, more powerful, and smarter with the addition of Hey Mercedes and new technology. The loss of the diesel won’t upset many. Benz says its customers are moving away from that fuel and the arrival of the plug-in hybrid is a step in the right, and more environmentally friendly, direction.
The GLC 300 is the sweet spot in the range. It's a bit over $10K more expensive than the 200 but comes with all-wheel drive, proximity unlocking, privacy glass and the awesome safety tech.
Nothing has changed to the exterior of the CX-9 in this 2018 update – but that's a good thing, because this is a striking and beautifully styled SUV. More a tall, sleek wagon than upright boxy SUV, there's that in-your-face grille, the long nose the set-back cabin and the hatchback rear end. The only element which irks me are the taillights – they seem a bit small for that big bottom.
All CX-9s look almost identical on the outside, but you can tell the higher grades form their larger-sized wheels and LED fog lights.
There's not much in the way of a body kit, but there is that subtle roof top spoiler, that sculpted front bumper and the little shark fin antenna.
The cabin is a premium feeling place (have a look at the images) – this is Mazda flagship after all. Materials feel soft to touch even on the dash and door sills back and front, while there's a high-quality fit and finish throughout. With big interior dimensions this is also a roomy place, despite that sloping roofline.
The Azami LE is by far the most decadent grade with its nappa leather upholstery and real wood trim. Mazda was not able to tell me what type of wood has been used and could only go as far as confirming it was real wood, however, in the United States the top-grade CX-9, known as the Signature, uses a similar looking material and officially calls it rosewood.
Mazda also told me that the adhesives and materials used in the cabin were also chosen to minimise bad smells – not from the people in it but from the leather's plastics and glues. If only all car companies would care enough to do this – some new car smells make my eyes water.
At almost 5.1 metres long, nearly 2.0m wide and getting onto 1.8m tall you'll need a pretty big garage to house the CX-9.
I’ve worked it out: Mercedes-Benz’s designers have just flipped the grille of the previous model upside down. No, they haven’t, but the new face of the GLC looks more resolved, broader and determined than the 2015 car.
Along with the grille and bumper, the headlights have been restyled and now appear more elegant, while the inlays in the tail-lights now have a floating square-shaped design.
Changes to the interior may seem minimal, but only from a material and trim perspective, the upgrade in technology is big. There’s the new display screen, the digital instrument cluster, the steering wheel and touch pad controller, and new upholstery colours.
There are 17 upholstery colours and combinations. Black is standard across the line-up in Artico and leather, while 'Silk Beige' and 'Magma Grey' are no-cost options on GLC 200 and 300 SUVs.
There are 10 paint hues to choose from with 'Polar White' (non-metallic) being a no-cost colour across the range and 'Iridium Silver Metallic' standard on the GLC 63 S SUV and Coupe.
Optional colours include: 'Hyacinth Red', 'Brilliant Blue' and what seems like 50 shades of grey with names like 'Selenite Grey', 'Mojave Silver' and 'Obsidian Black.'
Do the grades differ in their look? Yep, you can tell you’re looking at a GLC 300 and not a 200 by the 20-inch alloy wheels, running boards and rear privacy glass.
The GLC 300 Coupe could be mistaken for a full-blown AMG model thanks to its AMG Line body kit including 20-inch wheels, while the cabin is also outfitted with the AMG Line interior package adding aluminum sports pedals, flat-bottomed steering wheel and AMG floor mats.
As for the AMG grades the GLC 63 S looks more hardcore than its 43 ‘lite’ sibling thanks to the 21-inch rims, ‘jet-wing’ design front apron, flared guards, finned diffuser, spoiler lip and AMG performance exhaust system.
All interiors, regardless of the grade, are stunning. Even the entry-level GLC 200 with its black ash open pore wood trim and chrome air vents feels modern and uber stylish (I’m reclaiming the word uber).
There’s definitely more wow factor here than in the cabins of Audi and BMW rivals, particularly now with the large media screen and virtual instrument cluster.
What are the GLC’s dimensions? Well, it’s not a huge SUV at just 4669mm long, 1890mm wide and 1639mm tall.
There are a stack of reasons to buy a seven-seater. You may have a big family and really need the third row, or you're just a small family that likes to pack a truck-load of gear for holidays while having a couple of extra seats just in case you're put on the spot after picking the kids up from karate and end up with more ninjas to drop home.
There are other seven-seaters where those third-row seats are just a bonus – the Santa Fe is a bit like that, but SUVs such as the CX-9, Kluger and Sorento offer much better room back there.
Even at 191cm tall I can sit in the third row comfortably, with just enough head and legroom. That said, I wouldn't want to be there for an epic road trip, but it's fine for kids and shorter adults.
Legroom in the second row is excellent – I can sit behind my driving position with about 10cm of space between my knees and the seat back – headroom isn't as generous as the Kluger or Sorento but there's still plenty, even for me.
If you're lifting babies and children into car seats you may find that coupe styling to the roofline makes the process a little harder – it did for me with our little one.
Also, this SUV is fairly high up. I've had my toddler do a face plant falling out of one while trying to climb in. Oh, don't judge me.
Entry into the third row is made easier by a 60:40 folding second row on rails. It's also good to see that the smaller foldable section is on the curb side of the car.
The CX-9's boot space with the third row down is outstanding at 810 litres (VDA) – the Kluger can only manage 529 litres and even with those back seats in place the luggage capacity is 230 litres, check out my video above where I demonstrate the size with a live human being.
Storage in the cabin is also excellent with six cupholders (two in the first row, two in second and the others in the third) and all grades above the Sport come with storage in the fold-down centre armrest, which also contains a USB port.
All CX-9s come with a USB port up front in the giant split-opening centre console bin and a 12-volt power outlet in the cargo area.
It depends. The SUV is absolutely (and obviously) the more practical of the two body styles, and at 191cm tall I can sit with plenty of head and legroom behind my driving position, while the boot’s cargo capacity is 550 litres.
The Coupe will need you to make a couple of practicality compromises. There weren’t any Coupes at the Australian launch in October, but Matt Campbell tested it in Europe and at 182cm tall he found the raked roofline better suited to smaller adults and children. The boot in the Coupe is smaller, too, at 500 litres capacity.
Cabin storage on board both the SUV and Coupe is good with four gigantic cupholders (two up front and two in the back), big door pockets, a large centre console bin and a decent-sized hidey hole under the trapdoor in front of the media touch pad.
Talking of that touch pad, it’s just one of the ways to access the media system, you can also use the touchscreen and the small black ‘swipe’ button on the left of the steering wheel.
The MBUX media system with its Hey Mercedes personal assistant function works to open the sunblind for example, or adjust the climate control, or locate destinations in the sat nav.
While the tech is still a bit clunky it represents the primitive stages of cars that’ll probably be more like companions in years to come. That’s possibly a bit creepy, but damned convenient and practical, nonetheless.
The digital instrument cluster is configurable to align with each driver’s personal preferences.
All GLCs come equipped with two USB ports and a 12-volt outlet, while grades from the 300 up also have smartphone wireless charging.
Three-zone climate control is only standard on the Mercedes-AMG GLC 63 S, but all grades come with directional air vents for the rear seats.
Price and features
The Mazda CX-9's price has gone up but you're getting more features in return – and that goes for all grades in the range. Also, there's now a new grade and king of the Mazda CX-9 range – the Azami LE. Right, let's get into the details.
The most affordable CX-9 is the Sport at $44,990 (an $1100 increase) for the front-wheel drive version and another $4000 for all-wheel drive. Coming standard on the Sport for the first time is a head-up display and being introduced to the CX-9 range finally is Apple CarPlay and Android Auto. Other standard features include a 7.0-inch screen with sat nav, reversing camera, rear parking sensors, digital radio, three-zone climate control, LED headlights, black cloth seats and 18-inch alloy wheels.
The Touring grade sits above the Sport and is arguably the best value with its list price of $51,390 ($1100 increase) for the front-wheel drive and again $4000 more for the AWD. In addition to the Sport's features, the Touring comes standard with black leather seats (power adjustable and heated in the front), an 8.0-inch touch screen, proximity key, front parking sensors and LED fog lights.
The GT grade is getting into pricier territory with the front-wheel drive listing for $59,390 (an increase of $1000) and $4000 more for AWD, but along with all of the Touring's features it has a power tailgate, sunroof, 20-inch alloy wheels and heated second-row window seats.
The once-king-of-the-range Azami lists for $60,990 in FWD form (an increase of $4200), again $4000 for the AWD, but now there's a level above it – the Azami LE which is $66,490 and only available as an all-wheel drive.
What's the difference between them? Well let's start with what's the same. Both come with the GT's features plus adaptive LED headlights, heated steering wheel, a 360-degree view monitor, ventilated front seats, windscreen de-icer and a 7.0-inch centre digital instrument cluster.
What the Azami LE gets that the Azami doesn't is real wood trim panels on the centre console, nappa leather seats, box stitching on the steering wheel and different overhead console styling.
As a model comparison you could also take a look at the Toyota Kluger which ranges from about $45K to $70K. There's also the Kia Sorento which ranges from $43K-$60K and I'm going to throw in the Hyundai Santa Fe – it's not as big as the CX-9, but the new one is larger than the previous model and it's a seven-seater, too.
There are eight members in the GLC family. Most affordable is the GLC 200 with its list price of $66,100, then the 300 at $77,700 and a 300e plug-in petrol-electric hybrid for $80,400.
Want the Coupe body style and AMG-look without the price tag? Well, there’s a GLC 300 coupe, too, for $87,700.
Standard features on the GLC 200 include 'Artico' upholstery (think leather but not leather), black ash open pore wood trim, leather-clad steering wheel and dual-zone climate control.
There’s also a 12.3-inch digital instrument cluster, 10.25-inch media display with Apple CarPlay and Android Auto, 'Hey Mercedes' MBUX assistant function, sat nav and a five-speaker sound system.
Then there are the 19-inch alloy wheels, roof racks, agility control suspension (see driving section), power tailgate and LED headlights.
The GLC 300 adds wireless charging for your smartphone, 20-inch alloys, privacy rear glass, proximity unlocking, multi-beam LED headlights with adaptive high beams and the 'Driver Assistance' package (see the safety section).
The GLC 300e has the same features as its petrol-only twin but adds air suspension, and pre-entry climate control, while the 300 Coupe come standard with the 'AMG Line' interior and exterior packages.
The Mercedes-AMG 43 SUV and Coupe are seriously loaded up with equipment. Standard is leather upholstery, Burmester sound system, a head-up display, heated front seats, Artico dashboard, panoramic sunroof (in the SUV and a glass sunroof in the Coupe), AMG 'Night Package', AMG 20-inch alloys, sports brakes, AMG grille and black roof rails.
The full-fat Mercedes-AMG 63 S SUV and Coupe step up another level with 21-inch AMG alloy wheels and an AMG body kit complete with front apron, spoiler lip and rear apron.
There’s an AMG performance exhaust system, plus heat and noise insulating glass. Coming standard inside is the AMG performance steering wheel, nappa leather upholstery and three-zone climate control.
Is it good value? Better value than the previous model, that’s for sure, what with the increase in cabin tech, but the sweet spot of the range is the GLC 300.
If you’re contemplating a Porsche Macan then $81,800 is the start-price there.
Engine & trans
All CX-9s have the same engine – it's a 2.5-litre four-cylinder turbo-petrol that makes 170kW and 420Nm. That's simple isn't it? Also simple is this: all CX-9 have the same six-speed automatic transmission.
Every grade apart from the Azami LE comes with a choice of front-wheel drive or all-wheel drive. The Azami LE is purely all-wheel drive.
There are four petrol engines and a plug-in hybrid on offer in the Australian GLC line-up.
The GLC 200 is rear-wheel drive (RWD) only and has been given a new four-cylinder 2.0-litre turbo-petrol engine making 145kW of power and 320Nm of torque (up 10kW/20Nm), while the GLC 300 is all-wheel drive (AWD) using the same engine tuned to produce 190kW/370Nm (up 35kW/20Nm).
Both have a nine-speed automatic transmission and use a new 48-volt mild-hybrid system which can cut the engine during coasting and add up to 150Nm of torque.
The GLC 300e is a plug-in petrol-electric hybrid and is also AWD with a 2.0-litre four-cylinder engine making 155kW/350Nm, plus a 90kW/440Nm electric motor.
The Mercedes-AMG GLCs are both AWD and use a nine-speed sports automatic transmission but have different engines. The Mercedes-AMG 43 has a twin-turbo 3.0-litre V6 making 287kW/520Nm, while the 63 S has a twin-turbo 4.0-litre V8 producing 375kW/700Nm.
This update marks the disappearance of the GLC 300 d diesel from the line-up. Mercedes-Benz told us why in our news story here.
Big car, big drinker? The CX-9 used to be back when it had a V6, but not any more. The turbo-four is efficient, with Mazda saying that front-wheel drive version will use 8.4L/100km, while all-wheel drives will use 8.8L/100km after a combination of open and urban roads. You'll also only need to feed it 91 RON – that's the cheap petrol.
My testing on the launch saw me use 10.3L/100km, according to the car's trip computer, but I was really getting into those roads and stamping on that accelerator like it was a funnel web spider, so for it still to be that low is great.
Mercedes-Benz says the GLC 200’s 2.0-litre four-cylinder turbo engine should use premium unleaded at a rate of 7.8L/100km over a combination of open and urban roads. The combined fuel consumption of the GLC 300 according to Mercedes is 8.1L/100km.
More fun but less economical are the AMGs with the GLC 43’s V6 using 10.4L/100km over a combination of open and urban driving, while the GLC 63 S is even thirstier with the official fuel economy being 12.2L/100km.
Mileage figures have yet to be given for the 300e plug-in petrol-electric hybrid.
There is no way to make a 5.1m long, 2.0m wide, two-tonne SUV feel small in a supermarket car park and you'll feel its size particularly in multi-storey ones as you navigate the HMAS CX-9 up through the levels. I've lived with a CX-9 and I'm not ashamed to admit that I find it tricky to manoeuvre in tight spaces. But you have AEB, rear cross-traffic alert, parking sensors at the back and good visibility to make it as easy as it possibly can be.
Get the CX-9 out on the street, though, and it feels a lot less cumbersome. And on the open road the CX-9 is brilliant. Not only does it just much up miles in comfort, it has such great handling ability that it defies my logic.
In this update Mazda says it has refined the driving experience while making the SUV more responsive though suspension and steering changes. A thicker material behind the headlining in the ceiling has also been used to keep the cabin even quieter, too.
The result? A ride that's knocking on the door of German prestige SUVs and great dynamics.
Even on the 20-inch wheels and 50-profile tyres fitted to the Azami LE I tested at the launch, the ride was outstanding while the handling was excellent. Pushing the Azami LE hard in the corners should have had something of this size and weight leaning on its door handles, but a moment after entering the turn the CX-9 was able to compose itself, hunker down and hold its line in a controlled and planted way.
The Azami LE is all-wheel drive only, but the front-wheel drive version for the base grade Sport and the FWD Azami I drove felt just as composed with great body control and impressive handling ability for the class. In some ways the Sport being lighter and on smaller wheels and higher profile tyres meant the ride was more comfortable and acceleration a bit better.
That engine is a good thing, although part of me misses the old V6 from years ago for its smoothness and torque. The 2.5-litre four-cylinder turbo has enough grunt and it's fuel efficient, but to me a six-cylinder suits this big flagship better.
The GLC 300e and AMG versions hadn’t arrived in Australia at the time of launch in October 2019, but I did have the opportunity to put hundreds of kilometres on the GLC 200 and 300, on our less than perfect local roads.
I should point out here that the SUVs we drove had the standard 'Agility Control' suspension, which is Benz-speak for regular shock absorbers and coil springs.
That was good news to me when I arrived ready to drive, given the GLCs we tested in Europe earlier in 2019 were fitted with air suspension and driven on incredibly smooth roads.
Both the GLCs I tested were also fitted with the AMG Line pack and while this doesn’t affect the output or change the suspension it did increase the 200’s wheel size from 19- to 20-inch rims.
Starting in the GLC 200 I was impressed by how easy the SUV was to drive with accurate and light steering, great visibility and while acceleration from 0-100km/h in 7.8sec is nothing to brag about I was won over by the balanced feel of the RWD SUV.
I didn’t get that same balanced feel in the AWD GLC 300 but there was the superb traction and much swifter acceleration (0-100km/h in 6.2s).
The GLC 300 and 200 struggled, however, to remain composed and maintain a comfortable ride on the extremely shoddy, but typically Aussie roads I tested them on.
There also seemed to be a lack of travel in the suspension causing both cars I tested to ‘bottom-out’ at regular speeds in fairly small dips. If you’re planning to spend money on optioning yours up, I’d seriously consider ticking the 'Air Body Control' air suspension box.
That said, the driving experience was a tranquil, easy and enjoyable one – the way a C-Class SUV should be.
I know there are readers out there keen to know about the off-road capability of the GLC but there was no chance to test this out on the Australian launch.
Matt Campbell did have the opportunity to get the GLC muddy in Europe and found that with the 'Off Road Pack' it’s capable of handling tougher terrain than many would think. Unfortunately, that off-road pack won’t be available in Australia.
And while we’re yet to sample the updated version of the Mercedes-AMG 43 and 63 S the previous models were outstanding, and going by our impression of the vehicles in Europe, will slap a smile on your face. We’ll know for sure when those SUVs arrive later in 2020.
Safety is another strong point of the CX-9 with its maximum five-star ANCAP rating and AEB which works forwards and backwards, blind-spot warning and rear cross-traffic alert. This update has made the advanced safety tech suite standard across the full range adding adaptive cruise control with stop and go feature, lane departure warning and traffic sign recognition.
For child and baby seats you'll find three top-tether anchor points across the second row and two in the third, while there are ISOFIX points in the back as well and two in the second-row window seats.
Under that boot floor you'll find a space saver spare wheel.
The Mercedes-Benz GLC was given the maximum five-star ANCAP rating when it was tested in 2015.
Coming standard from the entry-grade GLC 200 are nine airbags, a 360-degree camera, auto parking, plus advanced safety technology such as adaptive cruise control, AEB, blind spot warning, rear cross traffic alert and traffic sign recognition.
Grades from the GLC 300 upwards pick up the 'Driver Assistance Package' which adds active steering, cross traffic function, active blind spot and lane keeping assistance, evasive steering and lane changing assistant.
For child seats you’ll find three top tether points and two ISOFIX mounts across the second row.
The CX-9 is covered by Mazda's five-year, unlimited kilometre warranty. Servicing is recommended at 12 month or 10,000km intervals. Servicing is capped and switch from $329 for the first visit, $371 for the next and then back to $329 for five services.
That said, we’d encourage the luxury brands to follow the lead of mainstream manufacturers and move to five-year warranties.
Servicing is recommended annually or every 25,000km, whichever comes first. Owners are able to prepay for the servicing which amounts to $2150 for three years or $2700 if you pay as you go.