Mazda CX-9 vs Hyundai Santa Fe

What's the difference?

The CX-9 is still a great option for families looking for a large SUV, even if it is starting to show its age as new rivals continue to launch with newer technologies.

That said, the availability of a luxury-focused six-seat configuration (Azami LE AWD) for the first time might be enough to convince some buyers to give it further consideration.

But for others who need the versatility of seven seats, this is still the CX-9 we’ve all come to know and love – but just a little bit better – particularly in its best-selling Azami AWD form.

The Santa Fe Hybrid is a better Santa Fe to drive than the V6 petrol or the diesel variant. It’s also a lot more fuel efficient, but the value isn’t as great at this price. Also keep in mind that the Hybrid has a much lower braked towing capacity relative to the diesel and V6 petrol Santa Fes.

The Elite grade will save you money, and you’re not missing out on many luxuries. 

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

Given its latest update is relatively minor, the CX-9’s exterior largely looks the same as before, which, depending on your point of view, is a very good thing. As far as we’re concerned, it certainly is.

That said, train-spotters will notice some differences, with the GT SP (new), Azami and Azami LE (new) grades getting a refreshed grille that’s slotted and available in two grade-specific finishes unlike the insert their carryover Sport, Touring and GT siblings still have. 

And aside from the GT SP, Azami and Azami LE’s new sets of 20-inch alloy wheels (again in grade-specific finishes), the only other exterior change is the Azami and Azami LE’s larger-diameter chrome exhaust tailpipe extensions. Sporty!

Inside, the CX-9 has more changes in store, headlined by the new ‘floating’ 10.25-inch central display all but the Sport and Touring get (they stick with 7.0- and 9.0-inch units respectively).

The new set-up is powered by Mazda’s latest multimedia system, which is certainly an improvement over its predecessor, and a much needed one at that.

Worth noting, touch is not an input method, with the rotary controller on the centre console the only option, which is actually great for safety, so we’re all for it.

The Azami and Azami LE also get new quilted Nappa leather upholstery, which looks and feels great, and adds to the overall high-quality theme.

Otherwise, it’s pretty much business as usual, which is great because the CX-9 has always had a well-designed interior. Yep, if it ain’t broke, don’t fix it.

There’s only one way to tell the hybrid version of the Santa Fe from the petrol and diesel variants - the wheels. The hybrid's wheels are smaller and have a sort of ‘cog’ design to them. I’m not a fan of the styling, but they’re supposed to be aerodynamic and save fuel.

Overall, I am a fan of the Santa Fe’s looks which were given a major change in 2020 with a completely different grille and interior.

I like the way Hyundai has moved away from giving all its cars the same face, with each model now having its own visual identity.

The Santa Fe’s wide, cat fish-like gaping mouth grille might not be for everybody, but it sure doesn’t look like the front of any other SUV on the market.

The rear of the Santa Fe is far more conservative but looks prestigious enough to stop short of the boredom threshold.

It’s far from boring inside with the dash sculptured into what appear to be rock pools, with geyser-like air vents and a floating centre console.

Again, no sign this is a hybrid in the cabin either, which is the way it should be, or will be when electric vehicles become the norm.

The cabins of the Elite and Highlander are filled with leather and modern tech. It’s a plush place made even plusher on the Highlander with its Nappa leather upholstery.

The Santa Fe is a big, mid-sized SUV at 4.8m end-to-end, but it’s not as large as a Hyundai Palisade. That's huge at five metres long.

Being an SUV that’s 5075mm long, 1969mm wide and 1747mm tall, practicality is arguably the most important thing for the CX-9, and with the option of six seats for the first time with the new Azami LE, it’s even more versatile.

All seven-seat grades have a 60/40 split-fold second row that manually slides and reclines the same as before, with only the Sport missing out on one-touch tumble operation, which makes accessing the 50/50 split-fold third row even easier, even if it’s still not graceful.

But the six-seat Azami LE is configured differently, given its second row has two captain’s chairs instead of a bench. That said, it operates in a very similar manner, just with power adjustment.

I still had around eight centimetres of legroom and four of legroom behind my 184cm (6'0") driving position, while the large transmission tunnel that’s a foot-space issue in seven-seat versions... isn’t.

One key difference with the very roomy and comfortable Azami LE is it only has four top-tether child-seat anchorage points, while all other grades have five thanks to their extra seat. Either way, four ISOFIX child-set anchorage points are split across the second and third rows.

Alternatively, the third row can be used by adults on shorter journeys, although they won’t have a lot of space to enjoy. Again, I'm 184cm tall and it’s tight back there, with no headroom or legroom on offer, but children will, of course, fare much better.

The CX-9’s boot is still pretty usable with all three rows in action, with 230L of cargo capacity available, but you can stow the two rear seats to get 810L in total.

And if you want maximum cargo capacity, the middle seats can also be folded, but not in the Azami LE, annoyingly.

Either way, the CX-9 doesn’t have a load lip but does have a flat floor, so loading bulkier items is a cinch, while two bag hooks and four tie-down points are on hand for securing loose items if they can’t fit in the double map pockets on the front seat backrests.

There are two cupholders in the third row, another two in the second row’s fold-down armrest (seven-seater versions) or large centre console (Azami LE), and another two in the first row’s larger centre console, while the front and rear door bins can also take bottles – and other knick-knacks.

All grades get USB ports in the first row, while the Touring and above also have them in the second row, and the GT and above also feature them in the third row. It’d be nice if there was no differentiation, though.

The Santa Fe is among only a handful of mid-sized SUVs offering seven seats. The third-row seats are really designed to be used occasionally. They’re flat and fairly hard and the passengers back there aren’t fully covered by the side curtain airbags.

The second row offers plenty of room. Enough, even for me at 191cm, to sit comfortably behind my driving position.

And if you’d like more space then the Highlander grade allows you can replace that bench seat with two captain’s chairs in the six-seat version.

Clever cabin storage spaces can be found throughout. I particularly like the floating centre console with an area underneath big enough for a small backpack, and the shelf above the glove box in the dash is also good for throwing a wallet or phone.  

Big door pockets, cupholders and a deep centre console storage box are also on board.

For charging devices there are five USB ports (two up front, two in the second row, and one in the third), two 12-volt outlets (front seats and cargo area) and a wireless phone charger.

While there isn’t three-zone climate control. There are directional air vents in all three rows and the Elite and Highlander grades also come with pull-up sun shades for the rear windows.

As for the boot, most of the time you’ll probably have the third-row seats folded flat, and that’ll give you a cargo capacity of 571 litres.

Or, if you are using the third row there’s 130 litres of space left for you to use.

Hybrids cost more than their petrol and diesel equivalents, but how much more depends on whatever the car manufacturer decides you should pay. 

Hyundai is charging $6500 extra for the Santa Fe hybrid over the petrol version and $3000 more than the diesel. 

Also, for now, you can only get the Hybrid on the Elite and Highlander grades, the two most expensive levels in the Santa Fe line-up.

This means you’ll pay a list price of $63,000 for the Santa Fe Elite Hybrid and $69,550 for the Highlander Hybrid.

The standard features for the Elite Hybrid and Highlander hybrid are exactly the same as their petrol and diesel equivalents, except for the wheels. The hybrids have smaller 19-inch wheels (they’re 20-inch alloys on the regular Santa Fe) that Hyundai says are designed to be more aerodynamic.

So, along with those futuristic wheels, also coming standard on the Elite Hybrid are LED headlights and tail-lights, a gesture tailgate, privacy glass, proximity key with push-button start, a 10.25-inch media display, 12.3-inch instrument cluster, 10-speaker Harman Kardon stereo, leather upholstery, heated front seats with a power driver’s seat, dual-zone climate control, a wireless charger, sat nav, plus Apple CarPlay and Android Auto.

The Highlander Hybrid has all of that, but adds Nappa leather upholstery, a power front passenger seat, ventilated front seats and heated window seats in the second row, a head-up display and a panoramic sunroof.

The Elite and Highlander are both seven seaters, but you can ask for six seats in the Highlander and have that second row bench seat replaced with two captain’s chairs.

All CX-9 grades are powered by a carryover 2.5-litre turbo-petrol four-cylinder engine, which produces 170kW of power at 5000rpm and 420Nm of torque at 2000rpm.

A six-speed torque-converter automatic transmission is standard, and again, you get the option of front- or all-wheel drive for all grades but one, the AWD-only Azami LE.

If you’re after a diesel-powered seven-seater, Mazda also has the similarly sized CX-8 in its line-up, but it still doesn’t offer a hybrid option in any of its SUVs, even though many rivals are moving in that direction, including the aforementioned Kluger, Santa Fe and Sorento.

The Santa Fe Hybrid is not a plug-in hybrid like the Mitsubishi Outlander or Kia Sorento. That means you don’t need to connect the battery to a power outlet to charge it. Instead, the battery charges on the go as you drive it, and through regenerative braking.

Under the bonnet is a 1.6-litre, four-cylinder, turbo-petrol engine and an electric motor. They have a combined output of 169kW/350Nm.

That’s pretty good grunt. Just as a comparison, the V6 makes 200kW/331Nm, while the diesel engine produces 148kW/440Nm.

If you’re planning on towing, then the diesel and petrol are clearly the better choices with their 2500kg braked towing capacity, compared to the hybrid’s 1650kg.

The Hybrid Santa Fe is also all-wheel drive and a six-speed automatic transmission shifts gears smoothly.

According to the official combined fuel consumption figures (ADR 81/02), FWD variants of the CX-9 sip 8.4 litres per 100km, which isn’t too bad for a petrol-powered large SUV that weighs just shy of 1900kg. Claimed carbon dioxide (CO2) emissions are 197 grams per km.

And given they weigh a whisker more than two tonnes, AWD versions of the CX-9s drink a slightly higher 9.0L/100km and emit 211g/km.

We covered 188km in the Azami AWD and Azami LE AWD at the CX-9’s launch and recorded 11.5L/100km after primarily driving on country roads and highways.

While that figure is nearly 30 per cent higher than Mazda's claim, it’s not outlandish considering the type of vehicle the CX-9 is. Either way, results will vary.

For reference, AWD variants have a slightly large fuel tank (74L) than their FWD counterparts (72L), but they all take more affordable 91RON petrol at minimum.

This is what it’s all about isn’t it? How much fuel does the Santa Fe Hybrid use? 

Hyundai says this hybrid will use 6.0L/100km after a combination of open roads and urban driving. That is excellent, but if this was a plug-in hybrid (PHEV) that figure could be as low as 4.0L/100km.

Still, the Santa Fe hybrid is much more fuel efficient than the V6 variant which uses 10.5L/100km.

I took a look at the drive history of the Santa Fe Hybrid I tested at the end of the Australian launch.

According to the trip computer the car had travelled 967.2km and had used an average of 7.3L/100km.

About 500 of those kilometres were done by me with peak hour city traffic, country roads and motorways all in there. That’s great fuel efficiency, but a Santa Fe PHEV would do better.

As I said earlier, there’s no need to plug the Santa Fe into an external power supply to charge its lithium-ion battery, it’ll charge itself automatically through normal driving.

As far as large SUVs go, the CX-9 is one of the better ones to drive. It’s certainly not confused; it knows what it needs to do and does it well.

The engine is properly punchy down low, serving up plenty of initial torque, so much so that you rarely need to chase its top-end power. In that way, it’s very diesel-like, despite being petrol. Needless to say, acceleration is surprisingly brisk. Not bad, then!

And the transmission it’s matched to also does its job well. Gear changes are pleasingly smooth, if not quick, while it's receptive to heavy applications of the accelerator, kicking down a ratio or two with little hesitation. Yep, don’t bother with its Sport mode.

The CX-9 also rides pretty well thanks to its independent suspension set-up, which consists of MacPherson-strut front and multi-link rear axles with passive dampers. Indeed, the kids aren’t going to be upset when they’re onboard.

Again, we mainly drove on country roads and highways, but it proved to be comfortable, particularly at high speed. And even during those rare, in-town, low-speed moments, it still impressed, on lower-quality roads or not.

And while the CX-9’s electric power steering is well-weighted, some buyers might be left wishing it was a tad lighter, especially when parking, but that’s more about personal preference than anything else.

What is more universal, though, is the system’s lack of feel. Obviously, we’re not dealing with a sports car here, but a little communication through the wheel wouldn’t go astray, particularly on a twisty road.

Speaking of which, the CX-9 handles its mass pretty confidently around a corner. That said, while it is relatively tied down, it still regularly exhibits a fair degree of body roll to remind you that you’re dealing with a large SUV.

You’re not just getting better fuel economy in the hybrid version of the Santa Fe, you’re getting a better SUV to drive. 

That’s what I found when I tested the Santa Fe Hybrid at its Australian launch. The ride is more comfortable and the steering feels more responsive and lighter than the V6 petrol or diesel Santa Fe, both of which I’ve driven extensively.

The better ride I think comes down to the stabilising effect of extra weight situated low from the batteries (they’re located under the driver). Hyundai told me the front suspension had been revised to deal with the added weight, too.

So, I feel the ride is now more comfortable, less jittery with a smidge more planted feeling to the handling.

The lighter and better steering feel may have something to do with having a smaller engine in the nose of the Santa Fe. The 1.6-litre four-cylinder weighs less than the 2.2-litre diesel engine and the V6 petrol. That lighter font end now has a more ‘pointable’ feeling.

That said, the electric motor would add more weight to the Santa Fe hybrid’s nose, too.

Another difference to the way the hybrid drives is the take-off acceleration. It’s quite sudden and forceful for a family SUV in this class and that’s due to the 350Nm of torque, available from 1000rpm.

That’s great for moving away out of a car space and quickly blending into traffic, or accelerating away from traffic lights.

Visibility as with the regular Santa Fe is excellent and parking is easy, too, given this isn’t a large SUV.  

The regular Santa Fe scored the maximum five-star ANCAP rating when it was tested in 2018. You don’t need me to tell you the world was a different place back then, as it was in terms of automotive safety requirements.

New advanced safety tech has been added to this SUV over the years and this Santa Fe hybrid comes equipped with all of it, too. 

There’s AEB which works at intersections, too, blind-spot warning, rear cross-traffic alert, lane keeping assistance, rear occupant alert, auto high beam headlights and adaptive cruise control.

The forward AEB will bring the vehicle to a complete stop for cyclists and pedestrians at speeds between 10km/h and 65km/h or 75km/h for vehicles.

Above the speeds the vehicle will slow as much as possible in an attempt to avoid a collision.

The Highlander adds even more tech in the form of a surround view camera, blind spot monitor, and rear AEB. 

This top grade also boasts remote parking that allows the you to drive the Santa Fe in or out of tight parking spots using the key fob as a remote control. It sounds incredible but it’s real. I’ve demonstrated this feature in the video above.

On a super serious note be aware that even though this is a three-row SUV, the curtain airbags don’t completely cover the third row windows.

The Santa Fe isn’t the only SUV with this airbag inadequacy - the Kia Sorento has the same problem.

As with all Mazda models, the CX-9 comes with a five-year/unlimited-kilometre warranty with five years of roadside assistance, both of which are average when compared to Kia’s market-leading seven-year terms with ‘no strings attached’.

Service intervals are 12 months or 10,000km, with the distance on the shorter side, although capped-price servicing is available for the first five visits, costing $2022 in total at the time of the writing, which is very reasonable.

The Santa Fe Hybrid has the same warranty as the rest of the range at five years/unlimited km. The battery is covered by an eight-year/160,000km warranty, which is pretty standard for hybrids.

Servicing is required every 10,000km/12months, however, the costs were yet to be finalised at the time of publishing.