Lexus UX250H vs Hyundai Tucson

What's the difference?

Most cars get worse as they age as their makers try and save pennies by scrimping on quality and features. But the reverse seems to be true for the Lexus UX.

The 250h Luxury 2WD we tested is the car that the brand should have launched with back in 2018, with an appealing balance of performance and economy, comfort and sporty handling, as well as refinement and features. The UX has finally come of age.

The updated Hyundai Tucson Elite Hybrid N Line offers families space, features and easy-enough handling for everyday stuff and the occasional weekend adventure pursuits.

The price point is higher than the previous non-hybrid model but you get a lot of bang for your buck and my family was comfortable this week.

A hefty portion of the UX’s engineering underneath is shared with the popular Toyota C-HR. Not that you would necessarily know that by glancing at it.

Even five years on from launch, the current model looks slick and contemporary, and it seems to have informed the styling of newer, larger Lexus SUVs like the latest NX.

Not that you’d call the UX an SUV – it’s very much a higher-riding hatchback, with a ho-hum 160mm of ground clearance.

To put that in perspective, other crossovers are taller: the GLA has 213mm, while Subaru’s new Crosstrek boasts 220mm. At least the UX’s is loftier than the C-HR and its pitiful 137mm.

That said, the angular wheel arches and wide-track stance serves the Lexus well.

The Hyundai Tucson has seen a minor facelift on the exterior but most of the changes are in the cabin.

The N Line pack means that you get 19-inch alloy wheels over the standard 18-inch version as well as extended body panelling instead of black plastic trims. There is N Line badging across the car too, but N Line option pack does limit you to just four exterior colour choices.

The front features new stacked LED DRLs which tie in with the fang-like design of the rear LEDs. The origami-styled panelling looks more severe than the previous model which helps it stand out in a class that’s heavy on rivals. 

The cabin features a completely reconfigured dashboard and now sports a large curved display panel that houses those upgraded tech screens and a new 6.6-inch climate control panel.

The centre console has been redesigned to look like it’s floating and now adds an extra-large storage cubby underneath it.

The upgraded interior makes the Tucson a leader for the mid-sized SUV segment and is very pleasant to spend time in.

The UX’s compact crossover-esque hatchback proportions have implications inside. Inevitably, this is no larger than the (related) Toyota Corolla, despite having the higher seating position.

Beyond that, though, the 2023 model highlights how Lexus has made its so-called ‘gateway’ model better than before.

For starters, despite being the base grade, this UX has a properly premium ambience, backed up by exceptional fit and finish.

From a sensory perspective, the UX looks, smells, feels and sounds like a Lexus should. And by the latter, we mean the cabin is pleasingly isolated from the outside world.

The overhauled touchscreen and multimedia system is a huge step forward for the series. The larger new display looks great and works well – what a monumental improvement over the infuriatingly fiddly old set-up. It’s difficult to see how they’ll improve it. Dependable and glitch-free. Are you listening, all European manufacturers?

Meanwhile, the carryover parts that worked well enough before continue to impress.

The UX’s front seats are sumptuous in their cushy softness and comfort, yet provide sufficient support over longer driving distances.

There’s also the excellent driving position, with most switchgear within grasp. There’s just enough space for taller people to settle in nicely up front. And the basics like ventilation and storage are thoughtfully executed. The climate in the UX is always fine.

Negatives? Don’t worry, we’ve identified several.

As mentioned earlier, the now-better-equipped Luxury does have all the essentials. But for a car that’s approaching $60K-drive-away, we’d expect kerb-side mirrors that dip down when reversing to avoid damaging alloys against gutters; we couldn’t get ours to auto-fold when locking up, either.

Driver vision out isn’t great. Thick pillars and that rising shoulder line make changing lanes and reversing a technology-reliant affair, as it’s difficult to see objects that are too-easily obscured. For the same reasons, a front camera would be useful in this grade.

Others might expect a sunroof, or cooled seats that massage, or a head-up display for the instrumentation, but we’d argue that they’re hardly necessities. Lexus has to upsell buyers to something.

Moving on to the back-seat area betrays the UX’s compactness most.

The back doors have small apertures. Entry/egress is challenging for folk with long legs. Legroom is tight, and three adults abreast would be a struggle, so it’s best to treat the littlest Lexus crossover as a four-seater.

Yet headroom is fine, the appearance and finish remain first class as it is up front, and the basics are all present – air vents, grab handles, coat hooks, overhead lighting, one map pocket, centre armrest with cupholders, two USB outlets, and windows that wind all the way down. Narrow front seats aid with light, vision and ambience, too.

Further back, the luggage area is pretty petite for an SUV, though the boot is (slightly) larger than the Corolla and Mazda3’s. That powered tailgate is useful if your arms are full, but the loading lip is high.

Normal boot floor depth is shallow but most of that flooring can be removed to reveal a hidden compartment underneath.

Small side pockets are also useful. You’ll find a 240V outlet. Bag hooks and floor tie-down hooks are fitted.

And – being a hybrid – there’s no spare wheel, just a tyre inflation kit. And the flimsy cargo cover is there only to keep prying eyes out.

Not big on utility, then, but the UX is true to its role as a Lexus in concentrate form.

The cabin up front is spacious with plenty of head- and legroom on offer. You also won’t jostle for elbow room either when you have a passenger.

The seats are comfortable with their heat function but you might still get fatigue on longer trips as you only get adjustable lumbar on the drivers side and it's simple at best.

The back seat has really good space for the class and no matter the passenger, they were comfortable back there. The seats in the rear are well-padded and access to this row is good for sliding in a child seat as the door aperture is wide.

Other amenities are average with directional air-vents, a single reading light, and a fold-down armrest. My seven-year-old son found the window sills to be quite high, so he didn’t get the view he wanted.

The individual storage is excellent for the class with the redesign as you get a dedicated storage shelf in front of the front passenger and a massive cubby that easily fits a handbag underneath the mid-sized centre console.

There are two cupholders and two drink bottle holders per row but the rear storage bins are skinny. The rear row also gets map pockets but again, these are shallow.

The upgraded technology is a must have and the new multimedia system is easy to use once you spend time with it and looks great with its graphics. The system has built-in satellite navigation, over-the-air updates and wireless connectivity for Apple CarPlay and Android Auto.

Connecting the CarPlay is simple and maintains a strong connection.

Charging options are great with two USB-C ports per row and the front also gets a wireless charging pad and a 12-volt socket to choose from. The centrally located position of the charging pad is handy and the liner grippy - so no phone movement.

Rounding out the practicality is the boot, which has a wide aperture and a loading space level with 582L of capacity available with all seats in use, which is good for the class.

The back row has a 60/40 split but don’t fold flat – they sort of spring up a bit, which might annoy when you do a big Bunnings run. 

There is a 12-volt socket, a space-saver spare tyre underneath the floor and you get a powered tailgate in this model – which I always like.

There are now six variants for the Hyundai Tucson with the release of the hybrid powertrain and all six have the choice of being either a front-wheel-drive or all-wheel drive with either the petrol engine or hybrid powertrain. And every grade gets the option of adding the N Line style pack. So, there is no excuse for not getting the combo you actually want now.

The model on test is the mid-spec Elite Hybrid with the N Line option pack and its priced from $55,100 before on-road costs. That positions it towards the top end of the market but you get an SUV that's more feature-heavy than most of its rivals.

The standard equipment for the upgraded Elite Hybrid N Line now includes dual 12.3-inch technology screens, wireless Apple CarPlay and Android Auto, as well as a 6.6-inch climate control touchpad.

Other equipment includes a powered driver’s seat, heated front seats, suede/leather upholstery, dual-zone climate control, wireless charging pad, digital radio, four USB-C ports, keyless entry, push-button start, space-saver spare wheel and a powered tailgate.

The Kia Sportage SX hybrid is more affordable at $45,950 MSRP but unlike the Elite Hybrid it misses out on wireless connectivity for phone charging and phone integration apps.

The Toyota RAV4 XSE AWD is priced from $52,585 MSRP but misses out on the newer and bigger technology screens that the upgraded Elite Hybrid has.

The Nissan X-Trail Ti 4WD e-Power is the closest rival in terms of price ($55,090 MSRP) and available features.

The UX’s Corolla/C-HR connection continues with its 2.0-litre (1987cc) twin-cam four-cylinder petrol engine, delivering 107kW of power at 6000rpm and 188Nm of torque between 4400 and 5200rpm.

The 250h Luxury pairs that with an 80kW/202Nm permanent magnet motor and 1.4kWh Ni-MH battery, for a combined power output of 135kW. A second, rear-mounted motor is available in higher grades, providing all-wheel drive. But not in this Luxury guise.

As with most Toyota and Lexus hybrids, charging is only via the petrol engine and recuperated energy from braking. Electric-only drive is only offered during brief spells of low-speed light-throttle driving, or off-throttle coasting where conditions allow.

Drive is sent to the front wheels via an electronically-controlled continuously variable transmission (CVT). Three modes are offered – 'Eco', 'Normal' and 'Sport'.

Tipping the scales at 1625kg (kerb), the 250h Luxury offers a power-to-weight ratio of nearly 83.1kW per tonne. That’s a hefty output for a hybrid. Top speed is 177km/h, with 0-100km/h needing 8.5 seconds.

Underpinning that performance is a MacPherson-style strut-front and a multi-link rear suspension set-up.

The Elite Hybrid N Line model features a hybrid powertrain that combines an electric motor with a 1.6-litre four-cylinder turbo-petrol engine. They combine to produce 172kW of power and 367Nm of torque. Which is more than enough to make the mid-sized Tucson feel spirited.

This particular variant is AWD and uses a six-speed automatic transmission, which can over rev at times but is mostly smooth with its gear changes.

Officially, the 250h averages an impressive 4.5 litres per 100km on the combined cycle, which is just 103 grams per kilometre of carbon-dioxide emissions.

Now, out in the real world, with plenty of inner-city and urban driving as well as a spell of fast highway runs punctuated by some very heavy-footed acceleration, we managed just under 7.4L/100km pump-to-pump.

That’s not too bad given how hard our UX was caned. The trip meter showed 5.6L/100km over the same distance (nearly 400km).

This is one Lexus hybrid that will happily sip from the standard 91 RON unleaded petrol pump. With a fuel tank capacity of a smallish 43 litres, expect a range of between 930km and 1000km.

For a luxury small crossover, these are economical figures.

The official combined cycle fuel consumption figure is a low 5.3L/100km, and my real-world usage came out at 6.0L after doing a lot of open-road driving where hybrids tend to be at their least efficient, so that is an excellent result.

The Tucson hybrid is the second best for fuel usage after the Toyota RAV4 hybrid, which sits at 4.8L/100km for combined usage. Overall, the new hybrid powertrain has proven itself to be pretty frugal. 

Based on the official combined fuel cycle and 53L fuel tank, expect a theoretical driving range of up to 981km, which is great for a family road tripper.

Before driving the 2023 UX250h hybrid, there was some trepidation.

All versions of the original series from 2018 were tested previously, and in every one bar the base 200 on small wheels and tyres, none lived up to the promise of a premium Lexus crossover. A harsh ride, excessive noise intrusion and dull handling made this model a disappointment.

That’s all in the past, thankfully, thanks to a sustained program to save the UX from mediocrity. The company really got the basics wrong the first time around with the horrid CT200h predecessor back in 2011, so we imagine that it would be damned if this was going down the same sorry path again.

In the 250h Luxury, as reviewed here, it is difficult to objectively fault the way everything works and drives.

Let’s start with performance. Even in Normal or Eco mode, the UX steps off the line briskly, and initially at least, it’s the electric motor and battery that silently whooshes the car forward.

If you’re gentle, you can reach speeds of up to about 40km/h before the petrol engine chimes in unobtrusively.

Beyond that, there’s a stream of electric power you can feel, keeping the acceleration coming on strong, even as speeds rise above 100km/h.

This is also true for Sport mode, except that it all happens a bit quicker and earlier, and with extra urge.

And the welcome news here is that the CVT doesn’t really make the engine sound too droney, unless the driver is mashing the pedal to the metal.

Travelling along at normal urban speeds, there’s a seamless transition from electric-enhanced petrol propulsion back to electric-only if the conditions are right – such as when coasting off-throttle.

This is most common in heavier traffic, and the resulting smoothness and quietness adds to a refined and relaxed experience.

About our only objection is when you apply the brakes. In our test car, they felt a little on/off, like a switch. At times, they seemed too grabby for smooth stopping.

That said, the driver can downshift using the gear lever to provide powertrain braking, to help minimise snatchiness.

Road noise seems to be more muted than before, supporting Lexus’ claims that retuning the suspension and beefing up the structure/chassis has helped with refinement.

We wouldn’t say the UX is at the top of the class for quietness, especially on Australia’s coarse-bitumen highways, but now things have hushed sufficiently enough for a crossover purporting to be a premium.

Where the suspension changes really transform the UX, at least on the 215/60R17 tyres the Luxury wears, is how much softer and comfier the ride is.

Where before there was suddenness there’s now suppleness, substantially improving the experience. We wonder whether the bigger-wheeled rubber the richer grades receive are as well-resolved.

As the 250h Luxury is not trying to be a hot hatch, the resulting body lean through fast corners is a happy trade-off, though it’s not so roly-poly that handling composure is adversely affected.

Plus, the steering – while light and easy at parking speeds – still offers enough response and feedback for most drivers to enjoy taking the UX for a cross-country blast once in a while.

To that end, the steering’s weighting does increase in Sport mode… though you won’t be selling your Peugeot 205 GTi for one just yet, but that previous dullness is history. In fact, whether behind the wheel or ensconced in one of the inviting outboard seats, the UX250h as a whole is a much sunnier experience all-round than before.

The new hybrid powertrain offers respectable power delivery that makes the Tucson feel zippy in the city and a relaxed cruiser on the open road.

There can be some over-revving when you’re trying to get up to speed and the accelerator and brake feel touchy at first until you get used to them.

On the hybrid side of things the Elite Hybrid has regenerative braking and there are moments of pure EV mode but it kicks in seemingly when it feels like it. When it is on, there’s practically no engine noise but when it's off, the cabin still remains fairly quiet.

My family went off the paved stuff this week and hit muddy and gravel roads on our quest to find a cool picnic spot, and the Elite Hybrid impressed with how it handled the different terrains. It’s not an off-roader but you can still do mini adventures.

The Tucson is mid-sized and has a very clear reversing camera with front and rear parking sensors, so it’s not too hard to manoeuvre or park.

The real negative feedback is that on three separate occasions, our test car randomly shifted into neutral while driving and to clarify, this did not occur while trying to shift into or out of 'drive' but while on the road, already in drive.

The first time it happened, I thought I had somehow bumped the column shifter but on the other two occasions, I happened to be watching my husband drive and he didn’t touch the shifter.

This is probably just a fault on out test car and not indicative of the model in general but it wasn't fun.

FINALLY! Hyundai has listened to the people.

They have found a workaround for the annoyingly intrusive beeping alerts associated with the traffic sign recognition and speed alert tech. Yes, they still alert unless you turn them off and yes, you still have to turn the damn thing off every time you get in the car, but you not longer have to access five to six menu pages to do so. Hurrah.

The Hyundai Tucson Elite Hybrid N Line has a robust safety features list and includes equipment like blind spot monitoring, driver attention monitoring, safe exit warning, rear occupant alert, forward collision warning, LED daytime running lights, rear cross-traffic alert, lane keeping aid, traffic sign recognition, intelligent seatbelt warning, adaptive cruise control, a reversing camera, and front/rear parking sensors.

Our test model misses out on lane departure alert and the lane keeping aid is too intrusive for every day driving. It gets to the point where you wonder who is driving, you or the car.

The Hyundai Tucson has a maximum five-star ANCAP safety rating from testing done in 2021 and the hybrid variants are covered by this as well. It has seven airbags, including, the newer front centre airbag.

The Tucson has two ISOFIX child seat mounts and three top-tethers.

Auto emergency braking (AEB) is standard and features car, pedestrian, cyclist and junction assist detection which is operational from 5.0 – 80km/h (85km/h for car) but it's usual to see a higher top speed for the car detection (usually 180km/h).

Lexus offers a five-year/unlimited kilometre warranty and roadside assistance.

Service intervals are at 12 months or 15,000km.

The first three scheduled services are capped at $495 each, with the work carried out detailed online.

Hyundai offers the Tucson with a five-year/unlimited km warranty and the battery is covered by an eight-year/160,000km warranty which is pretty standard for the class now. 

You can pre-purchase servicing for up to five years and the breakdowns are as follows.

Three years or up to 30,000km for $1240 (average $413 per service).

Four years or up to 40,000km for $1700 (average $425 per service).

Five years or up to 50,000km for $2040 (average $408 per service).

The five-year pricing is comparable to its rivals and not outrageous for the class.

Servicing intervals could get annoying if you put a lot of kilometres on your car as they sit at every 12 months or 10,000km, whichever occurs first.