Are you having problems with your Kia? Let our team of motoring experts keep you up to date with all of the latest Kia issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Kia in one spot to help you decide if it's a smart buy.
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That’s a crazy set of circumstances, but it wouldn’t be the first time an apparently unrelated component has thrown another into disarray. On the surface, there’s no way the climate control or headlights could affect the way a transmission works, but here we are…
The most likely explanation is that the electrical gear that’s locking the transmission into third gear is somehow affecting the transmission’s speed sensor that tells the computer the vehicle is travelling fast enough to select fourth (top) gear. The body computer could be the culprit, but there could also be a problem with the car’s wiring loom that is creating this havoc. A poor earth could also be causing the problem and is a more common cause of transmission problems than many people imagine.
Oil manufacturers recommend a 5W20 or 5W30 fully synthetic oil for this vehicle. For the record, you’ll need 4,5 litres to perform an oil change, and don’t forget to replace the oil filter at the same time. Putting clean oil through an old, dirty filter makes no sense.
There could be something wrong with the vehicle that is causing engines to blow up, and simply fitting a new engine is leaving it open to the same catastrophic problem(s). A fuel supply or cooling system problem would be just a couple of possibilities and fitting a new engine to a vehicle with such a problem could easily lead to successive blow-ups.
There’s also the possibility that you’ve simply been unlucky. Was the second engine a used one from a wrecking yard or a rebuilt unit? If it was the former, you might find that it was just about ready to expire, and the fact that it was fitted to your vehicle was not a factor. This is why it’s always important to have any second-hand engine tested before it gets fitted. Good quality used engines will come with a written report to prove there’s some life left in them.
There’s also the owner’s approach to a new engine. Were you careful to check the oil and coolant of the new engine once it was fitted and running? A second-hand engine might have an oil consumption pattern you’re not familiar with, and ignoring this important check could see it run dry and expire. Not pointing fingers, but even a 'new' second-hand engine requires a close eye kept on it.
You could be looking at an engine that has a fuel-system problem. A lack of fuel pressure or volume (or worn injectors) can play havoc with a turbo-diesel engine at higher speeds thanks to the higher loads being placed on it. You may also have a worn or damaged turbocharger or perhaps an inlet manifold that is partially blocked from fumes and soot that are part of the vehicle’s emissions system. The problem could even be due to a blocked DPF in the exhaust system which could require manual cleaning or even replacement.
But this is another example of a car that’s still under warranty being the responsibility of the manufacturer to put right (provided the vehicle has been serviced correctly). Give the dealer very chance to fix things, but if they throw their hands in the air, then Kia Australia’s customer service department is your next stop.
The air-conditioning system is not critical to the car’s operation, only its comfort. As such, if you can find a belt that still drives all the ancillaries like the coolant pump, alternator, power-steering pump and whatever else is belt-driven on this model, then it’s certainly possible. What you have to ensure is that the shorter belt is the correct length and is still properly tensioned by the existing tensioning pulleys. You may have to change pulleys and brackets to achieve this. If you’re lucky, it will only be the air-conditioner itself that is driven by an auxiliary belt, with everything else running off the primary drive belt. If that’s the case, you simply remove the air-con belt and drive on.
In the old days, you simply bought the appropriate belt for the same make and model without factory air-con and fitted that. But more modern cars with standard air-conditioning can be trickier to bypass. But it should be possible, even if you have to take a piece of string the correct length to an auto parts store and go through the various belts to find one the right length. Either that, or find the same make and model at a wrecking yard that was not fitted with factory air-conditioning and use the drive belt pulleys and tensioners from that car. Never use a second-hand drive belt, however.
Australian Consumer Law is pretty specific when it comes to this stuff. It’s the carmaker’s responsibility to return the vehicle to a drivable, safe state (which it isn’t if the seat moves on its own) at no cost to you if the problem is a genuine warranty claim (which it sounds like it might be). But you do have the responsibility to give a reasonable time frame and opportunity for this to happen.
If the car can’t be fixed, then you may have a case against the dealer that supplied the car and possibly the manufacturer as well. Either way, if a fix can’t be found, you may be entitled to a repair, replacement or refund if the car fails to meet the terms of the ACCC’s Consumer Guarantees legislation.
The four-cylinder engine in your car is fitted with a timing chain which should be good for the life of the engine. Other Kia engines including the V6 used a rubber timing belt which requires periodical replacement. However, it’s not that simple and some owners have found that even engines with timing chains need these replaced long before the engine has worn out.
It’s sometimes a case of flawed design or poor quality parts that causes this, but in the majority of cases, timing chain failure is caused by a lack of proper maintenance on the part of the car’s owner.
While Kia continues to make a model called the Soul, it’s not sold officially in Australia. Which means to get a 2024 model in this country, you’d be looking at a private (or`grey’) import. At which point, there’d be no factory warranty from Kia and you may have trouble finding service and replacement parts when you need them.
Kia Australia sold the Soul here from 2009 to 2020. It was a good concept, but never really seemed to resonate with Aussie buyers. It was practical and functional and probably deserved to do better. Unfortunately, it went head to head with trendier SUVs which were much more popular and, therefore, sold in bigger numbers.