Kia Problems

Are you having problems with your Kia? Let our team of motoring experts keep you up to date with all of the latest Kia issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Kia in one spot to help you decide if it's a smart buy.

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Popular Kia family and electric SUV models recalled
By Samuel Irvine · 06 Jan 2025
Kia has recalled 5978 examples of its Sorento model sold between 2023 and 2024 and 4551 examples of its electric EV6 model sold between 2021 and 2024 over a software defect.A recall notice published by the Australian government’s vehicle recall regulator reads: “due to a software issue, the turn indicator light and/or the upper part of the Daytime Running Lights (DRL) may not operate as intended. This may result in reduced visibility.”In extreme cases, the recall notice said reduced visibility may increase the risk of an accident causing injury or death to vehicle occupants and other road users.Kia Australia will contact owners of affected vehicles directly by mail to arrange to have the software update carried out, free of charge. The software update can also be carried out via an over-the-air update.Owners can also check if their vehicle is impacted by looking up its VIN number on the Vehicle Recalls website.
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More than 10,000 cars hit with urgent recall
By Jack Quick · 04 Aug 2025
Kia Australia is currently recalling 9534 examples of its Cerato and Seltos due to a potential engine defect that increases the risk of vehicle fire.These BD-generation Kia Cerato and SP2-generation Seltos vehicles were produced between 2020 and 2022. They are also fitted with the non-turbocharged 2.0-litre four-cylinder petrol engine.“The piston rings fitted to the engines of certain vehicles may not meet manufacturing specifications, and could cause engine failure and vehicle stalling,” said the company in its recall notice.“A damaged engine may result in the vehicle stalling and/or engine oil leaking, increasing the risk of an accident or vehicle fire causing injury or death to vehicle occupants and other road users.”9534 vehicles affectedVIN list is attached hereOriginal recall notice is attached hereOwners of an affected Kia Cerato or Seltos are being urged to content their preferred Kia dealer “immediately” to schedule an appointment to have the engine inspected and replaced if damaged, free of charge.An engine control unit (ECU) software update will also be applied during the inspection as an “additional data monitoring tool to detect early signs of engine failure”.For more information, call Kia Customer Service on 131 542.Ford Australia is also recalling 2039 examples of its Mustang sports car due to a manufacturing defect that may cause the fuel supply to become impaired.This recall affects Ford Mustang examples produced between 2021 and 2022.2039 vehicles affectedVIN list is attached hereOriginal recall notice is attached here"Due to a manufacturing defect, the fuel pump impeller may not operate as intended," said the company in its recall notice."If this occurs, it could impair the fuel supply to the engine and result in a loss of motive power whilst driving."If you own an affected vehicle, Ford Australia will contact you in writing, requesting you to contact an authorised Ford dealer to have the fix rectified, free of charge.For more information, you can contact any authorised Ford dealer or the Ford Customer Relationship Centre on 133 673.
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Issues with 2001 Kia Rio getting stuck in third gear
Answered by David Morley · 17 Feb 2025

That’s a crazy set of circumstances, but it wouldn’t be the first time an apparently unrelated component has thrown another into disarray. On the surface, there’s no way the climate control or headlights could affect the way a transmission works, but here we are…

The most likely explanation is that the electrical gear that’s locking the transmission into third gear is somehow affecting the transmission’s speed sensor that tells the computer the vehicle is travelling fast enough to select fourth (top) gear. The body computer could be the culprit, but there could also be a problem with the car’s wiring loom that is creating this havoc. A poor earth could also be causing the problem and is a more common cause of transmission problems than many people imagine.

What oil should I use for my 2012 Kia Rondo?
Answered by David Morley · 25 Feb 2025

Oil manufacturers recommend a 5W20 or 5W30 fully synthetic oil for this vehicle. For the record, you’ll need 4,5 litres to perform an oil change, and don’t forget to replace the oil filter at the same time. Putting clean oil through an old, dirty filter makes no sense.

My Kia Sportage has blown two motors in six months
Answered by David Morley · 17 Mar 2025

There could be something wrong with the vehicle that is causing engines to blow up, and simply fitting a new engine is leaving it open to the same catastrophic problem(s). A fuel supply or cooling system problem would be just a couple of possibilities and fitting a new engine to a vehicle with such a problem could easily lead to successive blow-ups.

There’s also the possibility that you’ve simply been unlucky. Was the second engine a used one from a wrecking yard or a rebuilt unit? If it was the former, you might find that it was just about ready to expire, and the fact that it was fitted to your vehicle was not a factor. This is why it’s always important to have any second-hand engine tested before it gets fitted. Good quality used engines will come with a written report to prove there’s some life left in them.

There’s also the owner’s approach to a new engine. Were you careful to check the oil and coolant of the new engine once it was fitted and running? A second-hand engine might have an oil consumption pattern you’re not familiar with, and ignoring this important check could see it run dry and expire. Not pointing fingers, but even a 'new' second-hand engine requires a close eye kept on it.

My diesel 2023 Kia Sportage which is losing power dramatically
Answered by David Morley · 30 Apr 2025

You could be looking at an engine that has a fuel-system problem. A lack of fuel pressure or volume (or worn injectors) can play havoc with a turbo-diesel engine at higher speeds thanks to the higher loads being placed on it. You may also have a worn or damaged turbocharger or perhaps an inlet manifold that is partially blocked from fumes and soot that are part of the vehicle’s emissions system. The problem could even be due to a blocked DPF in the exhaust system which could require manual cleaning or even replacement.

But this is another example of a car that’s still under warranty being the responsibility of the manufacturer to put right (provided the vehicle has been serviced correctly). Give the dealer very chance to fix things, but if they throw their hands in the air, then Kia Australia’s customer service department is your next stop.

The air-conditioning system is not critical to the car’s operation, only its comfort. As such, if you can find a belt that still drives all the ancillaries like the coolant pump, alternator, power-steering pump and whatever else is belt-driven on this model, then it’s certainly possible. What you have to ensure is that the shorter belt is the correct length and is still properly tensioned by the existing tensioning pulleys. You may have to change pulleys and brackets to achieve this. If you’re lucky, it will only be the air-conditioner itself that is driven by an auxiliary belt, with everything else running off the primary drive belt. If that’s the case, you simply remove the air-con belt and drive on.

In the old days, you simply bought the appropriate belt for the same make and model without factory air-con and fitted that. But more modern cars with standard air-conditioning can be trickier to bypass. But it should be possible, even if you have to take a piece of string the correct length to an auto parts store and go through the various belts to find one the right length. Either that, or find the same make and model at a wrecking yard that was not fitted with factory air-conditioning and use the drive belt pulleys and tensioners from that car. Never use a second-hand drive belt, however.

Australian Consumer Law is pretty specific when it comes to this stuff. It’s the carmaker’s responsibility to return the vehicle to a drivable, safe state (which it isn’t if the seat moves on its own) at no cost to you if the problem is a genuine warranty claim (which it sounds like it might be). But you do have the responsibility to give a reasonable time frame and opportunity for this to happen.

If the car can’t be fixed, then you may have a case against the dealer that supplied the car and possibly the manufacturer as well. Either way, if a fix can’t be found, you may be entitled to a repair, replacement or refund if the car fails to meet the terms of the ACCC’s Consumer Guarantees legislation.

Does the 2009 Kia Rondo LX have a timing chain or belt?
Answered by David Morley · 29 Aug 2025

The four-cylinder engine in your car is fitted with a timing chain which should be good for the life of the engine. Other Kia engines including the V6 used a rubber timing belt which requires periodical replacement. However, it’s not that simple and some owners have found that even engines with timing chains need these replaced long before the engine has worn out.

It’s sometimes a case of flawed design or poor quality parts that causes this, but in the majority of cases, timing chain failure is caused by a lack of proper maintenance on the part of the car’s owner.

Can I buy a 2024 Kia Soul in South Australia?
Answered by David Morley · 29 Jan 2025

While Kia continues to make a model called the Soul, it’s not sold officially in Australia. Which means to get a 2024 model in this country, you’d be looking at a private (or`grey’) import. At which point, there’d be no factory warranty from Kia and you may have trouble finding service and replacement parts when you need them.

Kia Australia sold the Soul here from 2009 to 2020. It was a good concept, but never really seemed to resonate with Aussie buyers. It was practical and functional and probably deserved to do better. Unfortunately, it went head to head with trendier SUVs which were much more popular and, therefore, sold in bigger numbers.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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