What's the difference?
What’s a point of difference you look for in the oversaturated SUV market? Is it price? Warranty? Features? How about comfort?
There are a lot of mid-size SUVs in Australia. Most of them like to trade on their features or value or, more than ever, sportiness.
You can see it in the huge wheels, aggressive body kits, stiff suspension. The list goes on. But not for the Citroen C5 Aircross.
The most recent offering from the storied French automaker is all about one thing. Comfort.
My question is why is comfort in SUV-land such a niche concept? And how does this quirky orange Citroen get it so right? Read on to find out.
Chinese newcomer GAC couldn’t have timed the arrival of its Aion UT in Australia any better.
At the time of writing, we were in the midst of another Middle East-related fuel crisis, and more buyers than ever before were considering switching to their first electric car.
It’s a good thing there hasn’t ever been a better time to buy one, especially with price tags getting lower and lower thanks to keen new players like GAC.
The Aion UT, which is a vaguely Corolla-sized hatchback is now one of the most affordable new EVs on the market, and aims to outfox its primary rivals, like the BYD Dolphin and GWM Ora.
But, as you may have figured out by now, newcomer brands can come with their fair share of quirks. So, is the Aion UT the affordable hatchback it needs to be? We went to its Australian launch to find out.
The C5 Aircross might seem like a niche European 'alternative' SUV, but I wish it wasn’t. The more mainstream players could learn a lot from how brilliantly this Citroen is packaged.
It is truly class leading in terms of passenger comfort and even luggage space, even shipping with great multimedia and safety in this base Feel grade.
Unless you really need to be towing, performance (or in this case, lack thereof) should be low on your SUV priority list anyway.
The Aion UT is a cleverly-specified little hatchback and a great entry-point into electric motoring. The software needs a bit of work from a usability perspective, plus the spongy ride and cutesy styling might not be for everyone.
However, with strong points including driving range, cabin space and value, there’s even a pitch for it in some cases to be an only car compared to most of its price rivals, which are more likely to be thought of as a second car runabout in a two-car garage.
The pick of the range is definitely the entry-level Premium. It comes in at a headline-grabbing price with specs to blow rivals out of the water, while only missing out on a few luxuries.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
It wouldn’t be a French car without a solid dollop of style, and the Aircross has heaps of it.
From the orange paint, to its floating rear light fittings and chevron emblazoned grille, the Citroen is nothing if not unique.
Just like the C4 range before it, the C5 Aircross inherits the plastic 'airbump' fittings under the doors, with the plastic-clad soft-roader look continuing over the wheelarches and across the C5’s front and rear.
There’s a lot going on, on both the front and rear of this SUV, but somehow it’s not really over-complicated, all the flourishes and highlights manage to flow into each other to maintain some semblance of consistency.
The C5’s rear is a little more tame, with body coloured panels contrasted with the plastic strip, gloss black highlights, and dual-square exhaust facades. The floating gloss-clad roof rails are a flashy if silly touch.
I’d personally argue it’s a better-looking car than its Peugeot 3008 sibling, although it looks built entirely for city-slickers rather than the adventurous type.
Inside it’s normal. For a Citroen. Gone are the days of floating steering wheels or overtly wacky instrument clusters, it’s all quite tame and that’s for the betterment of the brand.
That’s not to say it’s not a cool place to be, and I was surprised to find myself surrounded by classy fittings, quality soft-touch materials and an understated blocky design theme. The C5 gets a small, oval steering wheel which feels great in the hands.
Those awesome memory foam seats are finished in a slightly odd grey synthetic denim kind of material. Some hated it, but I thought it contrasted the car’s exterior and interior schemes well. The raised centre console gives front passengers an extra secure premium sort of feel.
The grey materials will be slightly divisive, but the number one annoyance for me was the complete lack of tactile buttons for adjusting the climate control or media functions. Is a volume knob too much to ask?
Other than that, the C5 has one of the most tame, practical interior treatments on any Citroen… possibly ever… without managing to be boring.
GAC tells us the UT hatch was designed in Milan, Italy, but it also isn’t ashamed of the Chinese influence on its overall appearance, like the ultra-short bonnet and Chinese city-car style face.
Along the side it has a modern, aerodynamic profile, and the ultra-short overhangs and long wheelbase maximise the amount of room for batteries under the floor and interior space.
The rear feels a lot like a modern Mini, with its bulbous tailgate and protruding light clusters, spiced up with a sporty spoiler piece jutting out.
It’s not a bad looking thing and it’s available in an array of fun colours.
On the inside it seems to follow the established rule-book of Chinese automakers, with plush trims, big screens with minimal physical buttons as well as a contemporary two-spoke steering wheel.
There’s a trendy floating console which hosts the cupholders and wireless charger on the Luxury grade, and an array of interesting patterns and textures through the doors and dash which you wouldn’t have once seen on a car at this price-point.
However, it is worth noting that while the seats are quite nice, and the steering wheel is a stand-out touchpoint, the trims on the doors and across the dash-top are hard plastics, more so than some of this car’s rivals.
The C5 Aircross is one of the most practical SUVs you can buy in this segment in terms of interior space. There’s just loads of it, and plenty of smart features to back it up.
In the front you get some small trenches in the doors, lovely big cupholders in the centre console, along with a top-box which was a little shallow, but still handy, as well as a small cavity (seemingly designed to hold the key) and a big bin for stowing your wallet or phone.
Back seat occupants get decent leg and headroom, but what’s really special here is each passenger gets their own memory foam seat with enough width to travel in decent comfort. The centre passenger’s legroom isn’t even impeded by a big transmission tunnel.
Rear passengers also get pockets on the back of the front seats, dual air vents, small cupholders in the doors, and a 12-volt power outlet. With no drop-down armrest, it would be nice to see more practical cupholders in the door cards.
The boot is truly gigantic. Like, biggest in the segment gigantic. At a minimum it weighs in at 580L (VDA), but as an added boost, the rear passenger seats can be slid forward on a rail to grant a whopping 140 extra litres of space to 720L. With the rear seats down you’ll be able to make use of 1630L.
A power tailgate, able to be operated by waving a foot under the car is also standard, revealing a totally unimpeded aperture. So, not only does it have a class leading luggage area, but it’s also easy to use.
In terms of interior space, the Aion UT stands out with its spacious cabin. At 182cm tall, I am easily able to find a comfortable seating position, and visibility out the front sides and rear, while not as good as some small SUVs, isn’t bad.
There’s lots of headroom, and while I mentioned the hard plastic door cards before, there’s enough padding everywhere your elbows are going to touch to make it feel a bit nicer than perhaps it is.
The main drawback of this car for me is the lack of tactile buttons and the frustrating software.
The main screen isn’t particularly well utilised, being taken up by either a background or the navigation map, with an array of typically small shortcuts across the bottom for important features like the climate control or settings menus.
You can pre-set a few information panels which sit above the shortcut bar as in many rival cars and there’s also a shortcut tray which can be hosted on the driver’s side and configured with a variety of shortcuts and settings.
It’s just a bit clumsy to use, and the array of poorly-labelled settings menus for things like active safety equipment feel needlessly complicated.
I’d love to see this car with physical controls for climate and multimedia to make it easier to live with.
Up front the storage is decent. There are big pockets in the doors and a large storage tray between the driver and front passenger thanks to a flat floor. There’s also a slightly weird storage box under the touchscreen which has a net inside, good for more delicate objects you don’t want flying around the cabin.
On the floating console there are two cupholders which are a bit too shallow for my liking, and the wireless charger feels almost pointless because its made of a hard plastic, so your phone just slides right off in the corners. The cabled outlets are hidden beneath which allows for tidy cable management and the centre armrest console box is a healthy size.
The rear seat is comparatively basic, although touches on the key points. Its main advantage is how generous the space is. My frame was able to fit behind my own driving position with heaps of room for my knees, and just enough room for my head despite the dip in the roof for the sunroof shade in the Luxury-grade car we tested. There may be even more headroom in the base car.
The flat floor makes the space useful even for three across in a pinch and there’s a drop-down armrest with (again, shallow) cupholders. There are pockets on the back of both front seats and smallish pockets in each door. The array of soft trims continues, too, and the back of the centre console features a partially adjustable air vent. Luxury spec cars get a single USB rear power outlet.
As with many Chinese cars in this segment, the generous rear seat space comes at a cost to the boot. It measures just 321 litres, which is slightly smaller than its main opponents in this category, although larger than some hatchbacks like the Toyota Corolla, for example.
It has its advantages, though. The floor is two-tiered, and can offer a flat load area with the rear seats folded down, or a deeper boot in its lower position. Underneath there’s a cutaway good for charging equipment and the tyre repair kit (sorry, no spare wheel in here).
Unlike some EVs, the Aion UT doesn’t get a frunk (front boot) for additional storage.
The C5 Aircross enters Australia in just two spec levels, and the one reviewed here is the base Feel. Priced at $39,990, before on-road costs, it’s not exactly cheap, but is thankfully well specified.
And at the time of publication a Citroen drive-away pricing campaign pitched the Feel at $44,175 with all registration, dealer and other pre-delivery charges included.
In the box is a 7.0-inch multimedia touchscreen with Apple CarPlay, Android Auto, DAB+ digital radio and built-in sat nav, a 12.3-inch digital dash display, auto-dimming rear-vision mirror, auto headlights and windscreen wipers, keyless entry and push-start ignition, dual-zone climate control, LED DRLs, and an electric tailgate.
That’s the good. Not-so-good are the halogen headlights (kind of detracting from the slick front styling) and the lack of radar cruise control.
The Aircross does get a decent set of active safety features explored in the safety section of this review.
Competitors? Well there’s a good chance you’ll be cross-shopping the C5 Aircross against other alternate options in the mid-size space, including the Peugeot 3008 Allure (with which the Aircross shares an engine and chassis - $40,990), the Renault Koleos Intens FWD ($43,990), and perhaps the Skoda Karoq (just one spec-level in Australia - $35,290).
The Aircross’ secret weapon, which you can’t get on any other mid-size SUV, is its seats. Citroen calls them 'Advanced Comfort' seats, and they’re stuffed with memory foam “inspired by mattress technology.”
And it sounds like pamphlet hype, but it’s not. Once you’re seated, it’s like you're floating on air. A little bit of genius!
Citroen pairs this with reasonably-sized 18-inch alloy wheels and a unique suspension system which uses “progressive hydraulic cushions” (a nod to Citroens past) to soften the ride.
It’s a double down of comfort features, and really adds up to a lovely place to be behind the wheel. All for a similar price to its Peugeot sibling. Worth considering.
The GAC Aion UT starts from $31,990, before on-road costs, for the entry-level Premium grade, which makes it the third-most affordable EV you can buy in Australia after the city-sized BYD Atto 1 and the entry-level version of the BYD Dolphin.
It sits closer to price-parity with the GWM Ora, but is significantly more affordable than the rear-drive MG4 and more spec-competitive top-grade BYD Dolphin.
The bigger threat to the Aion UT is that a lot of buyers will be willing to spend slightly more to get into one of the most affordable electric small SUVs, like the BYD Atto 2 or Jaecoo J5.
Still, GAC makes a solid pitch for its hatch, which offers a higher spec level than its most direct price rivals.
For example, the Aion UT is more powerful than the entry-level Dolphin and Ora while offering a higher level of interior equipment.
Even the just-arrived front-drive MG4 Urban also starts at $31,990, but that’s for a version with significantly less driving range.
In fact, I’d go so far as to say the entry-level version of the Aion UT (the confusingly-named Premium) is probably the pick of the two variant range.
Standard equipment levels on this car include 17-inch alloy wheels, LED lighting all around, synthetic leather interior trim with heated and power adjust front seats, a 14.6-inch multimedia touchscreen with online connectivity and built-in nav as well as wireless Apple CarPlay and Android Auto.
There’s also an 8.88-inch digital instrument cluster, heated steering wheel and the full array of safety kit.
With the same power and battery size, this leaves only arguably unnecessary luxuries for the Luxury grade, like a wireless phone charger, ventilated driver’s seat, auto dimming rear vision mirror with auto power folding wing mirrors, a powered tailgate and of course, a panoramic sunroof (with shade!).
The C5 Aircross is powered by just one powerplant no matter which grade you pick. It’s a 1.6-litre turbocharged four-cylinder petrol engine, producing 121kW/240Nm.
It shares this engine with the Peugeot 3008 and the outputs compare well with the Renault Koleos’ Nissan-sourced 2.4-litre four-cylinder engine (126kW/226Nm) considering it’s much smaller and (theoretically) less thirsty.
The ever-smart Skoda Karoq is tough to beat in this segment with its 1.5-litre engine (110kW/250Nm) putting strong torque figures on the board.
The C5 Aircross sends power to the front wheels only via a six-speed automatic transmission, for a comparison the Koleos has a lackluster CVT auto, while the Karoq benefits from a seven-speed dual-clutch automatic.
The Aion UT has a front-mounted electric motor producing 150kW/210Nm. That’s plenty punchy for any hatchback at this price, and I like the way the brand hasn’t messed around with a sub-100kW motor in the base variant to push prospects towards the top-spec car.
It’s more powerful than all of its closest rivals and at the time of writing you’ll have to spend four to six thousand dollars more to get into something equivalent from BYD, Chery, Jaecoo, Leapmotor or MG.
It even has a claimed 0-100km/h sprint time as low as 7.3 seconds.
The 1430kg C5 is rated to consume 7.9 litres of mid-grade 95RON unleaded per 100km.
That’s about on-par for the segment, and in practice I managed a figure of 8.6L/100km. A litre over isn’t too bad for truly mixed driving.
The mid-grade fuel requirement is a bit of an annoyance, but it’s also to be expected from a small capacity turbocharged European engine. It’s primary competitors (with the exception of the Koleos) drink the same.
The Aion UT has a 60kWh lithium-iron phosphate (LFP) battery pack, which grants it a WLTP-certified 430km of driving range.
That’s more than its closest rivals, like the entry-level Ora Standard Range (310km), BYD Dolphin Essential (410km) or BYD Atto 2 (345km).
Claimed efficiency is 16.4kWh/100km and the car I tested returned a consumption of 14.0kWh/100km over a 130km route of mixed conditions, which isn’t bad at all.
Charging speeds are less impressive, but realistically appropriate for the relatively small battery. The peak DC charging capacity of 87kW means a charge time which the brand quotes at 24 minutes, but this is from 30-80 per cent. Expect closer to 40 minutes for a 10-80 per cent charge.
AC charging is decent, at 11kW. This should have you charging from 10-80 per cent between four and five hours.
Straight up, the C5 Aircross is not the most exciting car you can drive. It’s not even exciting for the segment, with the focus being refreshingly distant from sporty.
You’ll be getting sluggish acceleration comprised of an occasionally lazy six-speed auto transmission and a dollop of turbo lag every time you depress the accelerator pedal.
But the C5 Aircross is, refreshingly, not about being sporty at all. I’d argue Citroen is one of the few carmakers that really ‘gets’ what driving an SUV should be about. Comfort.
See, this SUV more than makes up for its lackluster performance by being possibly the nicest place to be behind the wheel in the segment.
We’ve covered how unreal the seats are in terms of their quality memory foam padding, but it doesn’t end there. The C5 has the same excellent well balanced steering from the rest of the Citroen and Peugeot passenger car ranges, as well as sensibly-sized tyres on small alloy wheels and the hydraulic cushion suspension.
It all adds up to a ride that’s quiet and makes most road corrugations, imperfections and potholes a complete non-issue.
The suspension does have its limits, hitting a particularly sharp bump or pothole will have the car bouncing off its shocks, but it’s simply awesome on 90 per cent of Australian urban roads. I wish more SUV mid-sizers rode like it.
It’s also super quiet thanks to “extra insulation” in the engine bay and the small alloy wheels.
The drive experience can be where a lot of Chinese cars fall down but I walked away less frustrated by the Aion UT.
That’s not to say it will behave as you might expect a low-slung hatchback to. The suspension, for example, is extremely soft as it maintains its original Chinese-market state-of-tune.
This makes the car waft over imperfections on city roads. And in that sense it offers supreme ride comfort in the scenarios it was designed for. However, at the extremes, like some speed bumps, or particularly deep pot holes there can be a surprisingly violent re-bound sending a thud through the cabin.
The other trade-off for soft suspension is less body control. I was surprised to find that the Aion UT holds it together mostly well on a flat country B-road, but when undulations and big dips introduce themselves, the soft suspension can be too slow to react, making the car lose confidence in higher-speed open road scenarios we’re more used to in Australia.
The steering, like many electric cars in this category, is relatively heavily electrically assisted. This makes it light and easy to adjust at low speeds for easy park and maneuverability in the confines of a city. It loses a little bit of road-feel at higher speeds but the Aion UT’s steering is far from the least connected I’ve experienced recently.
One thing it can’t be criticised for is a lack of power. With 150kW instantaneously available the Aion UT has some serious poke and while the ChaoYang tyre package is tuned more for efficiency than grip, it’s again not one of the worst I’ve driven with.
One thing which helps the whole experience along is this car’s hatchback layout. With the weight of the battery low and squat and the wheels all the way out to the edges of the frame, the Aion UT inherently handles decently compared to an electric crossover or small SUV.
Like all Chinese cars, the UT has a host of occasionally frustrating driver aids, which you can read about in the Safety section below. While I was inclined to turn some of the features off after testing them, the alerts are relatively quiet and non-invasive.
Is the UT any good to drive? It’s not bad for the segment, I was largely pleased with how it handled and the power on offer, and while it still has its annoyances, they’re not big deal-breakers.
The MG4 rear-drive is a better allrounder, while the GWM Ora isn’t as good. I’d say it’s on par with the BYD Dolphin, but they excel in different areas. The Dolphin's a bit sharper in terms of handling but the Aion UT is more comfortable.
The Aircross has the same set of active safety features no matter which grade you pick. This means auto emergency braking (AEB – works up to 85km/h) with forward collision warning (FCW), lane departure warning (LDW) with lane keep assist (LKAS), blind spot monitoring (BSM), driver attention alert (DAA), and traffic sign recognition (TSR) are all standard.
You’ll get the added benefit of front and rear parking sensors and a 360-degree parking view, which is excellent in its functionality.
Expected refinements include six airbags and the regular suite of electronic stability and brake controls.
It’s an impressive suite and has everything you’d expect in a new car – apart from the strange omission of active cruise control.
The C5 Aircross has not yet been rated by ANCAP (although its European full-safety spec equivalents have a maximum five-star EuroNCAP score).
As with many Chinese cars the list of active safety equipment is long but that doesn’t mean it’s particularly well calibrated.
Standard gear includes the key stuff like auto emergency braking (AEB), lane keep assist, blind-spot monitoring, rear cross-traffic alert and adaptive cruise control. There are also rarer features for an affordable car like this including traffic sign recognition, door open warning, auto high beams and front cross-traffic alert.
On the parking front you get a 360-degree parking camera view as well as front and rear proximity sensors.
There's also an annoying driver monitoring system and one I haven’t seen much in the form of an occupant warning system, which seems to imagine you’re not wearing a seatbelt when you are.
It’s not the only safety system I found myself reaching to turn off. The lane keep assist could occasionally be a bit heavy-handed and the traffic sign alert was typically frustrating. This, sadly, is what we’ve come to expect from these types of systems from many Chinese automakers.
It’s not the most annoying system I’ve used, though, and the alerts are quiet enough and far enough apart that they aren't as intrusive as they can be in some rivals. You can also adjust the tolerance of some of the systems in the (needlessly complicated) menus to make them less annoying.
At the launch, the Aion UT was yet to be rated by ANCAP.
All current Citroens are covered by a five-year/unlimited kilometer warranty, matching the widely accepted industry standard.
That’s all well and good, but it’s the very erm… European service pricing which is the killer here.
The C5 Aircross is covered by a capped price servicing program which costs between $458 and $812 per yearly visit, for an average of $602 per year for the life of the five year warranty.
It’s a bit of a let down given the Citroen’s cheapest fixed-price service is the equivalent to an expensive service at more mainstream brands.
GAC covers this electric hatch with an eight-year and unlimited kilometre warranty, while the brand’s “magazine battery 2.0” is covered by a separate eight-year and 200,000km warranty. Five years of roadside assistance is included.
The Aion UT needs to be serviced once a year or 15,000km. The service price schedule extends all the way out to 240,000km with yearly visits costing between $199 and $640 but for the life of the warranty the average yearly cost comes in at $352.
There are currently 19 GAC dealers in Australia, confined mainly to Melbourne, Sydney and Brisbane with a single store in Perth and an outlier in Cairns. No representation yet in Tassie, Canberra, the Northern Territory or SA.