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Mazda CX-5 2020 review

Mazda's popular CX-5 has been refreshed for 2020 with the headline change being a new off-road mode.
EXPERT RATING
8.1
Mazda's CX-5 has long been the mid-size SUV darling, but fresh metal from rival Toyota has put it to the test. Unlike the Toyota RAV4 though, the Mazda CX-5 doesn't have a petrol-electric hybrid gimmick to stand out from the crowd, instead relying on bountiful equipment levels, competent handling and head-turning aesthetics. Is Mazda's CX-5 still the mid-size SUV to buy?

Mazda’s CX-5 has long reigned as Australia’s favourite mid-size SUV, but 2020 is likely the year it loses that title to the much-improved, new-generation Toyota RAV4.

To try and keep up with fresher competition though, Mazda has introduced rolling updates to the popular CX-5, including a new off-road mode for all-wheel drive (AWD) variants that better equips the stylish SUV for rough terrain.

Pairing its new capabilities with the same high-calibre interior fit and finish as before, as well as a five-year/unlimited kilometre warranty, means the new CX-5 is the arguably the most complete package it has ever been, but is it still good enough for your consideration in 2020?

Mazda CX-5 2020: Akera Turbo (awd)
Safety rating
Engine Type2.5L turbo
Fuel TypeRegular Unleaded Petrol
Fuel Efficiency8.2L/100km
Seating5 seats
Price from$50,830

Is there anything interesting about its design?   9/10

The first of Mazda’s models to adopt its latest design language, the second-generation Mazda CX-5 hit Australian showrooms in 2017 and has remained largely the same since.

That’s no bad thing mind you, as the CX-5’s smooth panels, sharp edges and subtle creases embrace a more timeless and classic design philosophy relative to the dated design elements of its rivals.

Even after three years, the CX-5 looks gorgeous. Even after three years, the CX-5 looks gorgeous.

Even after three years, the CX-5 looks gorgeous and isn’t out of place alongside some of Mazda’s newer offerings such as the Mazda3 small car and new CX-30 small SUV.

Inside, Mazda’s CX-5 is a clear step above in quality compared to its mainstream rivals, and even nudges close to the fit and finish of luxury brands including BMW and Audi.

Every touch point inside the CX-5 feels top-notch, including the steering wheel, door trims and seats, while buyers can also personalise the interior with colours such as black, white and brown.

Our top-spec Akera test vehicle came fitted as standard with nappa leather, which feels ultra-luxe and premium.

Every touch point inside the CX-5 feels top-notch. Every touch point inside the CX-5 feels top-notch.

The interior is laid out with a clean and crisp design, with all controls well placed, and large swathes of black surfaces broken up with textured materials.

We don’t have much to complain about in with the CX-5’s design, inside or out, but at the risk of nit-picking, we’d say the multimedia screen is starting to look dated, especially when stacked up against the well-designed unit of the Mazda3 and CX-30.

Does it represent good value for the price? What features does it come with?   9/10

Though Mazda has slightly increased the pricing of its CX-5 for the 2020 model year, there's still a wide selection of grades available from $30,980, before on-road costs, to $51,330.

Our test car, the AWD Akera grade paired with a 2.5-litre turbo-petrol engine, is priced at $50,830, making it the second-most expensive variant available.

Standard features across the range include an 8.0-inch multimedia display, 17-inch wheels and push-button start, but our test car was also kitted out with dual-zone climate control, satellite navigation, a powered tailgate, head-up display, leather interior and power-adjustable mirrors.

The 8.0-inch multimedia display features Apple CraPlay and Android Auto. The 8.0-inch multimedia display features Apple CraPlay and Android Auto.

However, it’s the huge array of standard safety equipment that stands the CX-5 apart.

All CX-5s, including the entry-level Maxx, are fitted with features such as adaptive cruise control and autonomous emergency braking, which are sometimes relegated to higher grades or options in competitor SUVs.

The Akera grade also gains 19-inch alloy wheels, ambient interior lighting, heated and cooled front seats and heated rear seats, as well as a frameless rearview mirror, heated steering wheel and woodgrain interior panels, It’s these small details that elevate the CX-5 from its peers.

The CX-5 comes with 7.0-inch TFT LCD Multi-Information Meter Display. The CX-5 comes with 7.0-inch TFT LCD Multi-Information Meter Display.

There’s equipment here that is rarely seen in anything outside models from the big three German brands, and though a Mazda badge doesn’t quite hold that level of cache, the CX-5 is also not priced quite as highly as a BMW, Mercedes or Audi, either.

Whether you agree with Mazda Australia’s decision to push some models upmarket with higher price points and more equipment, there's no denying the blend of luxe and value presented in the CX-5.

How practical is the space inside?   8/10

Measuring 4550mm long, 1840mm wide and 1680mm tall, the CX-5 is slightly shorter than the likes of the Toyota RAV4, Nissan X-Trail and Hyundai Tucson, but its generous 2700mm wheelbase is larger than most of its peers.

Which means interior room in the CX-5 is excellent, especially in the front seats, where there is plenty of head, shoulder and legroom.

The fantastic driving position in particular has to be called out, as our CX-5 test car serves up an electronically adjustable seat and steering column that let us get in just the right place for our hands and legs.

Mazda’s driver-focused philosophy applies to all its models, and the CX-5 family hauler is no exception.

Rear seat room, while adequate, will just about fit three adults sitting abreast, but a full row of children or even teenagers shouldn’t be a problem.

There is plenty of headroom in the rear, but legroom can be compromised for taller passengers. There is plenty of headroom in the rear, but legroom can be compromised for taller passengers.

Keep in mind though that second-row legroom can be compromised for taller passengers, but there is plenty of headroom.

Amenities in the second-row also include air vents and, in our top-spec grade, heated pews and two USB sockets, the latter found in the fold-down armrest that also houses two cupholders.

As for the boot, the CX-5 will also swallow 442 litres of volume with all seats in place, extending to 1342L with the pews stowed.

  • With the rear seats in place, there's 442 litres of boot space. With the rear seats in place, there's 442 litres of boot space.
  • Fold the rear seats down and cargo capacity grows to 1342 litres. Fold the rear seats down and cargo capacity grows to 1342 litres.

In real world terms, that means the CX-5 will easily cart around a family of five with the weekly groceries and folded stroller in tow, but it is noticeably smaller than the 580L/1690L capacity.

We will also point out that we couldn’t find any bag hooks in the back of our test car, though there were handy seat-folding tabs that could stow just the centre seat or each of the outbound pews with just a simple pull.

Storage throughout the cabin is also just OK, with a shallow glovebox and small storage tray below the climate controls.

The centre storage cubby however, is sizeable, and comes with a tray to keep items like a phone or wallet close to the surface to prevent you having to reach in a fish them out.

Door pockets also offer decent storage up front, but rear passengers will only be able to fit a water bottle in their doors.

What are the key stats for the engine and transmission?   8/10

Our CX-5 test car is fitted with a 2.5-litre turbo-petrol four-cylinder engine, producing 170kW and 420Nm, with drive sent to all four wheels via a six-speed automatic transmission.

We’ve tested this engine before, and while nothing has changed on the powertrain front, we’re still big fans of this mill’s effortless oomph.

As one of the most potent petrol engines you can get in the mainstream mid-size SUV class, coming away from the line is expectedly brisk and the engine will enable a zero to 100km/h in an almost-hot-hatch-bothering 7.7 seconds.

Overtaking at freeway speeds is also easy, with the smart-shifting automatic transmission smoothly kicking down a cog for some extra shove.

Speaking of, peak torque is available from 2000rpm, making the CX-5 a delight to drive at slower speeds instead of a slow-moving bothersome chore.

The 2.5-litre turbo-petrol makes 170kW/420Nm. The 2.5-litre turbo-petrol makes 170kW/420Nm.

However, we reckon the six-speed auto need another gear for freeway driving, just to keep revs and engine down a little more.

If the flagship 2.5-litre turbo-petrol engine isn’t your speed, there are other powertrains available in the CX-5 range, including a base 115kW/200Nm 2.0-litre petrol unit that is paired to a six-speed manual gearbox and an automatic-transmission-only 140kW/252Nm 2.5-litre petrol.

Diesel is also offered in the CX-5 range, an increasingly rare occurrence as the Toyota RAV4, Ford Escape and Subaru Forester are no long offered with oil-burning options, and in Mazda’s case is a 140kW/450Nm 2.2-litre twin-turbo unit.

However, unlike the three aforementioned mid-size SUV competitors, Mazda does not offer its CX-5 with any sort of electrified powertrain.

One could argue that in 2020, Australia is yet to fully embrace the electric vehicle future, but for those wanting the latest in hybrid or plug-in powertrain technology, the CX-5 does not yet have an answer (like most competitors).

How much fuel does it consume?   7/10

Official fuel consumption figures of the 2.5-litre turbo-petrol CX-5 peg it at 8.2 litres per 100km, but with our short stint in the car we managed 9.8L/100km.

To be fair, our driving consisted mainly of inner-city suburban streets and a brief stretch of highway driving, as well as some hard acceleration.

For those looking for a more frugal CX-5 though, the diesel engine is also available that will sip just 5.7L/100km, while the 2.0-litre and 2.5-litre petrol units are also less thirsty at 6.9 and 7.4L/100km respectively.

Again, a petrol-hybrid option here would help lower fuel-consumption even more, so if stretching your dollar further at the bowser is a concern, you may want to look elsewhere.

What's it like to drive?   7/10

The big headlining change to the new CX-5 is the added off-road driving mode added to AWD variants.

Dubbed ‘Off-Road Traction Assist’, the system locks the rear differential at the push of a button, enabling torque to be sent to the wheels that have grip.

In theory, the system is designed to better allow the CX-5 to get out of a sticky situation, such as deep mud or some particularly tricky terrain, and in practice it does what’s advertised.

Don’t get us wrong, the CX-5 isn’t transformed into a Jeep Wrangler or Toyota LandCruiser because of the new feature, but it certainly helps that Mazda has added extra go-anywhere assurance to its popular model.

Also keep in mind that the CX-5 will still be limited by ground clearance and its approach angle.

Steering is sharp, direct and communicative, while also being light and pleasant enough to manoeuvre around town. Steering is sharp, direct and communicative, while also being light and pleasant enough to manoeuvre around town.

On the occasion that the CX-5 ventures down an unsealed road or rough terrain in inclement weather when venturing to a remote Airbnb or holiday home, the Off-Road Traction Assist button will surely be a welcome addition.

Aside from the new off-road mode, the CX-5 drives largely the same as before – for good and bad.

Steering is sharp, direct and communicative, while also being light and pleasant enough to manoeuvre around town.

However, the trade-off for a nice steering SUV is that suspension is still a bit too firm, for our tastes at least, which is of particular note in a five-seat family hauler like the CX-5.

Don’t get us wrong, its not back-breaking by any stretch, and on smooth surfaces, the ride is perfectly liveable.

The CX-5's suspension is still a bit too firm. The CX-5's suspension is still a bit too firm.

Unfortunately, Australia – and in this particular case, Melbourne – is full of more than just smooth roads, with the occasional large dip and bump (not to mention the juttering of travelling over tram tracks) transmitted right to occupants.

Mazda said it has also improved the NVH levels of the new CX-5 thanks to extra sound deadening, but without driving the old car and new one back-to-back, it is a little hard to tell the level of enhancement.

However, we are happy to report road and wind noise was kept to a minimum in our time with the car, even at freeway speeds.

Warranty & Safety Rating

Basic Warranty

5 years / unlimited km warranty

ANCAP Safety Rating

ANCAP logo

What safety equipment is fitted? What safety rating?   10/10

Safety is where the Mazda CX-5 stands heads and shoulders above the competition.

Lane departure warning, lane-keep assist, reversing camera, rear parking sensors, driver attention alert, autonomous emergency braking (AEB) and adaptive cruise control, as well as auto high beams, wipers and headlights, are all included as standard across the entire Mazda CX-5 line-up.

But wait, there’s more as our Akera test car also has front parking sensors, traffic sign recognition and a surround-view monitor to make parking a breeze.

New in the 2020 model-year upgrade however, is night-time pedestrian detection for the AEB system.

The list of safety equipment included in the CX-5, even at its cheapest, is the yardstick from which all other cars – including models from premium brands – should be measured.

No surprises then that the Mazda CX-5 carries a full five-star ANCAP safety rating when it was first tested in 2017.

The Mazda mid-size SUV scored 95 per cent in the adult occupant test, while the child occupant protection examination yielded an 80 per cent score.

As for the vulnerable road user and safety assist categories, the CX-5 notched 78 and 59 per cent respectively.

What does it cost to own? What warranty is offered?   7/10

The Mazda CX-5, like all new Mazda Australia vehicles, comes with a five-year/unlimited kilometre warranty, along with a six-year anti-corrosion assurance and five years of roadside assist.

Service intervals are every 10,000km or 12 months, whichever comes first.

Basic service costs will alternate between $347 and $378 up to 160,000km or 16 years, but additional scheduled maintenance items will cost extra.

For example, the cabin filter will need to be replaced ever 40,000km, costing an additional $80, while spark plugs will need to be refreshed every 60,000km interval at a cost of $327.

As such, the first five years of servicing, by our calculations for the 2.5-litre turbo-petrol CX-5 Akera, will cost buyers $2092.

Verdict

The latest round of spec enhancements don’t add too much to the already-winning formula, but the Off-Road Traction Assist function is a nice box-ticker for buyers worried about the CX-5’s sure footedness.

Class leading safety and catwalk-worthy styling remain strong attributes, but buyers will have to forgo a little comfort and no electrified engine options.

We love that crucial safety systems are fitted to all grades of the CX-5, meaning even the base Maxx variant is a compelling buy.

If we had to pick though, we'd go for the AWD 2.5-litre Touring for $40,980, which is loaded with nice creature comforts such as a head-up display and keyless entry for a price that doesn't break the bank.

The mid-size SUV field is as strong as it has ever been however, with the battleground set to heat up even more thanks to new and refreshed entrants arriving in the near future, meaning the CX-5 might soon need a big leap forward instead of just iterating to remain ahead of the pack.

For now though, the Mazda CX-5 still has the substance to back up its style, even three years on from the market launch of its latest form, though only just.

Pricing guides

$41,605
Based on Manufacturer's Suggested Retail Price (MSRP)
Lowest Price
$30,880
Highest Price
$52,330

Range and Specs

VehicleSpecsPrice*
Akera (4x4) 2.5L, ULP, 6 SP AUTO $50,630 2020 Mazda CX-5 2020 Akera (4x4) Pricing and Specs
Akera (awd) 2.2L, Diesel, 6 SP AUTO $51,330 2020 Mazda CX-5 2020 Akera (awd) Pricing and Specs
Akera Turbo (awd) 2.5L, ULP, 6 SP AUTO $50,830 2020 Mazda CX-5 2020 Akera Turbo (awd) Pricing and Specs
Akera Turbo (awd) 100TH Anniv 2.5L, ULP, 6 SP AUTO $52,330 2020 Mazda CX-5 2020 Akera Turbo (awd) 100TH Anniv Pricing and Specs
EXPERT RATING
8.1
Design9
Price and features9
Practicality8
Engine & trans8
Fuel consumption7
Driving7
Safety10
Ownership7