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Can you still get your car or SUV serviced in Australia?

Car servicing has been deemed an essential service, meaning you can continue with the upkeep of your vehicle.

Car brands around Australia are enacting more stringent cleaning procedures to ensure the safety and hygiene of customer cars during maintenance and aftersales services.

Despite the drop in foot traffic to dealerships as the Coronavirus pandemic continues, service centres and outlets are remaining open to carry out vital vehicle safety checks and services to keep cars on the road.

For example, Ford Australia is now offering ‘contactless’ servicing with pick-up and drop-off of vehicles for customers.

The brand will also disinfect all touchpoints of the customer vehicle before handing it back, including the steering wheel, door handles and bonnet.

Mitsubishi Australia has also changed its processes recently, prioritising the service and repair of vehicles owned by healthcare and essential workers to minimise downtime.

Some dealerships are also able to offer collection and drop-off of vehicles from home or work, according to a statement released by the Japanese brand, while facilities and customer cars will be cleaned more stringently.

Toyota Australia said that “the well-being of our customers, people and the wider community is paramount” and that “dealers are continuing to provide essential vehicle service, sales and repair in ways that prioritise customer health and safety, including increased cleaning and hygiene measures”.

Customers are also able to book services through the MyToyota smartphone app or online.

Suzuki Australia has also put out a similar statement, stating that “the health and safety of our customers and staff is always our top priority”, and that extra cleaning measures are in place at dealerships and workshops.

Aside from vehicle servicing, the Federal Chamber of Automotive Industries (FCAI) is also urging customers to not neglect recalls such as the potentially fatal Takata airbag fix.

Tung Nguyen
News Editor
Having studied journalism at Monash University, Tung started his motoring journalism career more than a decade ago at established publications like Carsales and Wheels magazine. Since then, he has risen through the ranks at GoAuto to Managing Editor before joining the CarsGuide team in 2019 as the newly-appointed News Editor. Since starting at CarsGuide, Tung has spearheaded the push for well-researched and unique stories that will shines a light on the automotive industry for new-car-buying intenders, who might struggle to keep up to date with the fast-paced environment of motoring. The last few years alone have seen an explosion of interest in electric cars, as well as a push for autonomous driving, and as News Editor, it is Tung’s job to stay abreast of all the latest and deliver stories worthy of CarsGuide growing audience.
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