My 2012 Holden Captiva lost power whilst on the highway. I had notified my Holden dealer at a previous service that it starts with the sound of a diesel engine ÂÂâ very rough. They said that it hadnât âthrown a codeâ so is okay. I missed the next service , but at the last service said that it now requires a major fix because of this same problem. They say itâs because I missed the previous service that would have identified this â even though I specifically mentioned this to them earlier. I am concerned that this is a major manufacturing problem, and not service related. It is a major safety risk now and requires thousands of dollars to rectify. Any advice is welcome.

Holden Captiva 2012: Lost power

My 2012 Holden Captiva lost power whilst on the highway. I had notified my Holden dealer at a previous service that it starts with the sound of a diesel engine – very rough. They said that it hadn’t ‘thrown a code’ so is okay. I missed the next service, but at the last service said that it now requires a major fix because of this same problem. They say it’s because I missed the previous service that would have identified this – even though I specifically mentioned this to them earlier. I am concerned that this is a major manufacturing problem, and not service related. It is a major safety risk now and requires thousands of dollars to rectify. Any advice is welcome.

Answered by CarsGuide

8 February 2019

Graham Smith

Never let things slide if you feel your car has a problem. Pursue a solution until you are satisfied you have the answer. It’s not a good idea to miss services, particularly on cars with turbochargers. Keeping a fresh supply of oil is the key to trouble-free motoring with turbos. There’s every chance the turbo was faulty when you first noticed it, and having missed a service you probably contributed to the failure. There’s probably not a lot you can do, except to pay for the repairs.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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