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    Ford Focus transmission shudder

    Ford Ford Advice Ford Focus Ford Focus Advice Ford Focus 2012
    My 2012 Ford Focus Titanium has had transmission shudders and exhaust rattles since I purchased it new. The dealer has adjusted the transmission settings on a number of occasions, but both faults still exist an both Ford Customer Relations and the dealer acknowledge that they still exist. Now I am told that they are within specification and that there is nothing wrong with my vehicle. The dealer has informed me that this is a common problem with the petrol Focus Titanium. How do I get Ford to accept its responsibility under the provisions of my warranty to fix my car so that it drives like a $38,000 top-of-the-line four-cylinder vehicle?
    Answered by CarsGuide
    6 June 2013
    Graham Smith

    It's interesting that Ford acknowledges there is an issue, but that it is acceptable. That would suggest that they don't know how to fix it. One owner we know of has managed to get her car replaced after complaining about transmission shudder, perhaps you should try the same course of action through your state consumer affairs people.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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