Volkswagen Touareg vs Lexus UX300E

What's the difference?

A car as impressive as it is frustrating, the Touareg R is a vehicle for a very specific buyer. Someone whose daily commute consists of limited distances, someone who can always charge at home overnight and someone who appreciates the subtlety of the performance and luxury the Touareg brings.

For everyone else - there are better options. Performance-focused PHEVs can be tricky to charge and extract the full benefit from, and at this price you have access to some serious performance-oriented combustion SUVs or the choice of going fully electric.

While this R-badged VW might be the most mind-bending of the lot then, it also has the most 'specific' appeal.

The Lexus UX300e Sports Luxury nails the luxury and standard features list! It certainly feels like a premium SUV inside and the updated technology and driving range were sorely needed to keep this competitive, but once you start looking at its rivals, which all offer similar specs and better driving ranges, the price point starts to feel a smidge high. However, the ongoing costs and the complimentary bonuses that Lexus throws in, are great.

The Touareg, as always, screams big Volkswagen. It’s more subtle than the Porsche Cayenne and Audi Q7 with which it shares its underpinnings, yet looks as slick as either up close.

It’s defined in its face by a massive black grille, integrated light fittings, and as usual with Volkswagen, some pretty subtle highlights and tail-lights in attractive LED patterns.

The wheels sell the vibe of an R. They’re enormous and gloss black, matching the theme and style of its smaller siblings, black highlight trims replace chrome or body colour bits to set it apart from the rest of the range.

It doesn’t look quite as modern as something like Kia’s Sorento or EV9, and it doesn’t look as elegant as the Volvo XC90 or as defined as the Land Rover Defender, all in the same price bracket.

This helps the Touareg maintain a certain mainstream appeal, and a sporty edge, without being too egregious.

Still, some might want some more overt visual flourish to indicate they’re driving a vehicle which is capable of sprinting to 100km/h from a standstill in 5.1 seconds.

Perhaps I’m in a different camp, one which appreciates the ‘sleeper’ nature of a giant family SUV capable of incredible driving feats when pushed.

Inside is always a pleasant surprise in a Touareg. While it might be the most affordable of the giant SUVs on this platform, it maintains the air of luxury and plush nature of its more expensive counterparts from Audi and Porsche.

You’re met by nicely trimmed leather seats and a chunky VW R steering wheel, massive screens and lavish amounts of padded leather surfaces everywhere. It feels every bit the luxury SUV the price indicates, in case you were worried you’d be getting something which feels more like a T-Roc than an Audi. For what it’s worth I quite like all the Volkswagen switchgear.

The design hasn’t seen much change and Lexus seems to be encouraging an understated EV design as it looks just like its fuel-based siblings.

I don’t mind that it’s not as futuristic as some of its competitors and that, at first glance, there isn’t anything to set it apart.

The front sports a classic Lexus 'spindle' grille and the external lights are large but the rear side lights jut out rather severely, reminding me too much of its Toyota counterparts.

The rear features a cool LED strip light for the brakes, which elevates its night-time presence.

The sporty-looking 18-inch alloy wheels are a nice touch but the plastic mouldings around the base of the car detract from the premium-level this model sits in. It’s not as slick-looking as it could be.

Having said that, the interior earns back points courtesy of its premium feel with leather-accented trims and Japanese Washi paper influenced accent panels. But there is a lot happening with the dashboard.

It’s a little overwhelming at first because it protrudes well into the cabin and features multiple cutaways, but you get used to it after a while.

There are also little knobs on either side of the instrument panel that look out of place to me and resemble horns.

It’s a big SUV with big interior dimensions. It feels spacious and wide on the inside with a large centre console area for spreading out and a highly adjustable driver’s seat.

The seats are plush and comfortable, and visibility is pretty solid out of the cabin. Again, you're greeted by excellent touchpoints, from the steering wheel to the door cards and there’s even lashings of padded leather trim down the sides of the centre console for your knee to rest on.

Volkswagen’s screens are usually some of the best in the business and that continues here. They’re bright, sharp and served up with attractive and mostly functional and easy-to-navigate software.

The hardware behind them is also enough to keep them lightning fast when reacting to inputs, with satisfyingly smooth animations, too.

The one thing I like a bit less is how a few of the menus can be confounding. It took me a while to figure out I needed to set the default battery level higher than its current charge to get the engine to stay on, and I’d also love a button to simply switch between EV and hybrid mode.

In fact, the lack of buttons is one of the major issues in this car. Sure, the enormous centre screen is an impressive feature, syncing up with the dash design nicely, but you’re also forced to negotiate with touch elements for key climate functions. No matter how fast or slick the software is, there’s no compensating for a toggle or dial you can easily reach while you’re focused on the road.

For what it’s worth, the wireless Apple CarPlay worked seamlessly with the car in my time with it (and looked good too) while the wireless charger is rubberised and in a good location so your phone will be able to at least maintain its state of charge on the go.

Storage is plentiful up front, with large pockets with integrated bottle holders in each door, a large dual cupholder set-up in the centre console with variable edges and a large armrest console box.

In the back seat I have enough room for myself behind my own driving position at 182cm tall. It’s plenty wide and tall, but I don’t feel as though I had an enormous amount of legroom considering the size of the vehicle.

Still, the width will give you space for three adults across in relative comfort. Yes, there’s a large raise in the floor in the centre position to accommodate the all-wheel drive hardware underneath, but the width of the floor should allow a centre passenger to put their feet on either side.

Big door openings and the wide cabin make for easy child seat fitting, and there's even built-in window shades alongside two rear climate zones with physical controls, large bottle holders in the doors and a drop-down armrest, with some flimsy nets on the backs of the front seats to round things out.

Boot space is allegedly enormous at a quoted 810 litres, but the shape of it is less than ideal. Sure it’s nice and wide and oblong shaped at the base, but the rake of the boot quickly eats into the amount of height available, making it tricky to fit larger objects.

The space accommodated our CarsGuide three-piece luggage set with ease, but it didn’t leave much room to spare. It doesn’t feel like it’s double the 400 litre space typical of a one size-down SUV. 

There’s also a needlessly complex two-piece shelf, which lifts with the tailgate, but the boot wouldn’t completely close with the luggage set present unless you removed it. To the Touareg’s credit, the second row seats hinge forward significantly to expand space by a fair bit.

Under the floor there’s only a repair kit, as the huge PHEV battery takes up the rest of the space. A decidedly less than ideal flat tyre option.

As soon as you slide in, you’re reminded that the UX is a small SUV. Even with the driver's seat at its lowest position I still knock my knees on the steering wheel when getting in and out of the car.

The higher door sills also accentuate the penned in feeling despite there being plenty of head- and legroom in the front row! 

Then comes the back seat, which is super tight on space. I’m 168cm (5'6") and my headroom is fine but the legroom sucks. My knees press into the back of the driver’s seat (set for my driving position).

There’s also not a lot of space underneath the seat for toes, so I wouldn’t recommend the UX to anyone who regularly transports tall passengers. 

Having said that the seats in both rows are very comfortable and the leather trims feel lovely to touch. Both front seats are electric with heat and ventilation functions but only the driver’s side enjoys adjustable lumbar support. 

Storage is good throughout the car, which is not usually the case for the small SUV class. Up front you get a glove box, two cupholders, two drink bottle holders and a middle console that opens from both sides, which is handy and cool.

In the rear you get two cupholders in a fold-down armrest and map pockets but no storage bins in either door unfortunately.

Other amenities in the back are very good for this class with the heated outboard seats, directional air vents, reading lights and two USB-C ports.  

On that note, the upgraded multimedia system is now easier to use while on the go, is responsive to touch and looks great.

Some of the information on the system can be annoying to find but the customisations available on the 7.0-inch digital instrument panel more than make up for it.

There is a coloured head-up display, wireless Apple CarPlay, wired Android Auto and satellite navigation.

All are easy to use and won’t confuse you too much!

The charging options are great with each row getting two USB-C ports but the front also gets a USB-A port, 12-volt socket and a wireless charging pad. You’re seriously spoilt for choice.  

The boot space sits at a small 314L, which is 100L less than the previous model but that’s because Lexus has made a little storage nook underneath the floor for the tyre repair kit and cable pouches.

It's a great boot because it sits high and is easy to access, and I have plenty of room for all of the gear needed for a week’s errands. The hands-free powered tailgate is great, too.

There are only two variants for the electric UX and our test model is the top-spec Sports Luxury but the gear isn’t the only thing that’s been upgraded. The before on-road costs price for this model has jumped by almost $7K to a hefty $87,665!

In comparison, the BMW is the nearest rival at $84,900 (MSRP) and the Mercedes-Benz is a bit more affordable again at $82,300 (MSRP) while the Volvo sits pretty at $76,990 (MSRP).

The UX300e is the most expensive but is well-specified by anyone’s standards.

The Sports Luxury grade maintains its premium features, like the sunroof, heated front and rear outboard seats, ventilated front seats, and a heated steering wheel.

But the technology has been retooled and a new 12.3-inch touchscreen multimedia system replaces the previous model's 10.3-inch touchpad arrangement. It’s a welcome addition as it’s much easier to use.

New features, like wireless Apple CarPlay, acoustic front glass and insulation around the bonnet and wheel wells provide additional on-road comfort and practicality.

Lexus also throws in an AC Type 2 charging cable, as well as a GPO (General Power Outlet) cable. The technology is robust but I’ll go into more detail in the Practicality section.

Other standard features are solid with 18-inch alloy wheels, a tyre repair kit, handsfree powered tailgate, full suite of LED exterior lights, 10-way electric driver’s seat and an eight-way electric front passenger seat (but only the driver enjoys adjustable lumbar support).

The leather-accented trims feel luxy and the steering wheel has mounted controls and paddles to customise the regenerative braking while on the go.

The Touareg offers a performance-focused plug-in hybrid (PHEV) drivetrain. Usually this means a little turbo four-cylinder engine and an electric motor, but instead this big SUV offers a 100kW electric motor and a 3.0-litre V6 turbo-petrol engine which combine for a whomping “total system power” of 340kW/700Nm.

This allows a 0-100km/h sprint time of just 5.1 seconds. Power is sent to all four wheels via an eight-speed automatic transmission and Torsen central differential. Up to 70 per cent of power can be sent to the front wheels, with up to 80 per cent of power going to the rear.

It is capable of driving at up to 135km/h under electric power alone, with the V6 kicking in beyond that speed.

It’s a rare set-up for two reasons. Firstly, it’s a plug in which maintains a large six-cylinder engine, and it runs even electric power through the transmission to all four wheels.

Some PHEV rivals, for example, use front combustion-drive only with no mechanical connection between the engine and the rear axle, which is driven purely electrically.

When it comes to towing specs, the Touareg offers solid official figures of 750kg for an unbraked trailer and 3500kg braked, although the maximum towball download is 220kg.

The UX300e has a fully electric powertrain with a 72.8kWh lithium-ion battery that’s located on the front axle.

The power and torque remain unchanged at 150kW and 300Nm but that’s enough to produce a 0-100km/h sprint time of 7.5-seconds. Plenty of oomph for city-slickers and open-roaders to boot.

The update sees the battery increase in capacity by 34 per cent which means the driving range has jumped from 305km to 440km.

That's still a bit lower than some of the UX's competitors but it certainly helps ease range anxiety! And unlike some of its rivals, the UX300e only sports a front-wheel drive drivetrain.

Like other plug-in hybrids, the official combined (urban/extra-urban) cycle fuel efficiency number for the Touareg R is an eyebrow-raisingly low figure which you know won’t be achievable in the real world, but is probably technically feasible in lab-style conditions. 

In this case, it’s 3.3L/100km. When I picked up the car it had a low charge level, and the next day I was able to top it up to just 50 per cent because I don’t have a power point in my garage, and the achingly slow 3.6kW maximum AC charging speed is severely limiting if you need to rely on the public network, as the 17.9kWh battery is relatively large.

This should bring you to the obvious conclusion the Touareg R is not a good hybrid if you can’t charge at home, as you’ll never extract the full benefit of the electric set-up. Perhaps adding evidence to this is its official energy consumption which comes in at a painful 21.1kWh/100km.

As for hydrocarbons, in my week of driving (in which I tried to pick up charge wherever I could) I saw over 14L/100km. Makes sense for a heavy petrol V6 SUV. I’d say you’re likely to see a figure like this on a longer journey or if you drive it with enthusiasm as the R badge encourages. To add additional pain, it requires 98RON premium unleaded fuel.

With a realistic maximum pure-electric range of closer to 40km compared to the official WLTP-rated 51km (more on this in the driving section of the review), the R is also best for people whose daily commute is relatively short.

I can’t imagine, for example, the best benefit of this car will be extracted from someone who lives in the urban sprawl and commutes to the city every day with distances in excess of 50km for a return journey.

Additionally, the hybrid mode is very EV-heavy, draining the battery relatively quickly unless you manually put it in preservation mode.

For nerds who could be bothered, this mode is potentially a nifty feature allowing retention of some EV range at the end of a long freeway journey. But it takes a certain buyer to even be bothered with this.

Can you see why plug-less hybrids are the Australian new car buyer’s electrification configuration of choice?

My energy consumption sat at an average of 19.5kWh, which is decent considering all of the open-road driving I did.

There are four levels of regenerative braking to help conserve battery percentage but even on the firmest setting, it’s not super noticeable.

When you’re at full charge, multiple notifications and sound alerts pop up on the instrument panel stating ‘Regenerative Braking Limited Press Brake to Decelerate’. It’s quite an intrusive feature but disappears after 20 to 30km.

Despite the bigger battery size, the UX300e can only accept up to 6.6kW on AC charging, whereas, all of its rivals can accept 11kW. On a 240-volt AC charger, expect to see a charge time of nine and a half hours to get to 80 per cent.

Curiously, the UX features two charging ports, on the right-hand-side, there is a Type 2 port and, on the left, a CHAdeMo port, which allows for faster charging.

You'd think it would be easier to simply add the CCS enhancement on the Type 2 port but still, expect to get from 10-80 per cent in 80-minutes on a 50kW fast charger.

Here’s where things get a bit frustrating, and your experience will vary dramatically depending on how you use this car.

One thing we can get out of the way immediately is the Touareg is deeply technically impressive when you attack a few corners. Its immediate electric thrust is capable of propelling this large object forward with eye-widening speed, and the air suspension, wide grippy tyres, Torsen centre differential and tidy steering tune conspire to make it mind-bending to carve corners in.

It’s flat, stable, and far more accurate and agile than expected. The only hint as to the sheer physics of wrangling the Touareg around bends is the tyres screaming out in agony as the suspension and all-wheel drive system work their magic to keep it all under control.

Once the electric torque pushes you out from the corner, the deep satisfying thrum of the 3.0-litre petrol V6 quickly takes over as you lurch forward on the almost fluid-feeling suspension. It’s laugh-out-loud satisfying and certainly enough to capture passengers' attention.

In this sense, the R fulfils its mission of transforming the big Touareg into a handling and acceleration hero, but despite all the cleverness it doesn’t feel as sharp or lean as the Golf R, T-Roc R or Tiguan R.

There’s still a massive battery, as well as huge complexity and weight to deal with, no matter how technically fast it is. There’s always the unsettling feeling of this amount of weight moving around, and the occasional slight delay from the transmission as it figures out what’s going on between the electric motor and big engine.

Then there are the compromises. Normally, I’m a huge fan of how plush and luxurious the Touareg feels. It’s usually such a step above its station in the VW Group, occasionally even feeling preferable to its platform relations, but the R has some issues.

For a start, the enormous 22-inch wheels and low-profile tyres ruin the day-to-day ride quality, crashing over bumps and road imperfections, despite the fact there’s also air suspension supposedly providing a buffer between you and the tarmac.

Even in the more comfort-oriented drive settings you can hear and feel every bit the moment the wheels contact a pothole or bump. Clearly, it’s tuned more toward handling than maintaining the same luxury feel as the rest of the range.

The transmission is also occasionally hesitant, either from a standing start or when switching between electric thrust and the engine. This is much better when the battery is charged up from the reserve level, as there isn’t enough charge when driving around as a hybrid to push a big, heavy (and always) all-wheel drive very far.

But hybrid driving is also frustrating, for reasons mainly related to the software. With the battery charged, the 51km of claimed driving range feels a tad ambitious. I was able to charge it to about 50 per cent (the battery is huge, at 17.9kWh, and I could only pull about 3.5kW from a local AC charging unit) and scored about 20km of driving range.

It drains quickly, even in the hybrid driving mode, as it relies on the electric motor a lot for initial take-off.

This means unless you set the battery preserve mode manually in the hybrid settings screen, it will likely run the battery dry before you’re even able to get it somewhere where it can take full advantage of the extra electric thrust.

As an electric vehicle it’s also only alright. The short time I was able to spend in full EV mode proved the battery will drain faster than advertised, and the regen is so-so for assisting in braking.

Other more performance-focused PHEVs suffer the same issue. For example, I felt largely the same way about the much-maligned four-cylinder PHEV Mercedes-AMG C63.

While hybrids like this may be impressive when conditions are ideal, they’re ultimately frustrating to use in reality. It’s a shame, because I wanted to like it more but it doesn’t quite capture the same magic of its R-badged forebears and siblings.

The UX300e comes into its own when you’re zipping around tight city streets. The power is responsive and the steering crisp with excellent cornering capabilities.

It feels well-placed on the road most of the time but can move around when it gets hit by high winds.

While the power is steady, the tyres can lose a little traction if you’re too quick to accelerate from a full stop.

The ride comfort is also very good with the new acoustic glass and extra insulation around the bonnet and wheel wells providing a whisper quiet cabin space.

The suspension is well-cushioned but not floaty and you won’t wince when you hit a bump, but occasionally you get a thump-thump shudder through the frame on certain rough road surfaces.

It’s not a massive size and you’ll be thankful for that when it comes time to park because it is seriously easy to slide into a spot!

The 360-degree view camera system is top-notch providing clear graphics and a cool feature where the car becomes invisible in the video feed, which makes it even easier to see all around you. Coupled with the front and rear parking sensors, you’re set.

The UX300e has a bunch of great safety features that come as standard and I like the proximity alert that pops up a camera feed of your surroundings when you’re in stop/start traffic. It’s a practical feature to help identify pedestrians or cyclists in your blind spots.

Other standard safety equipment includes forward collision warning, blind-spot monitoring, daytime running lights, rear cross-traffic alert, lane keeping aids, lane departure warning, adaptive cruise control, intelligent seat belt reminders, traffic sign recognition, an SOS call button, and that awesome 360-degree view camera system.

Family-friendly features include two ISOFIX child seat mounts on the rear outboard seats plus three top-tethers but two seats will fit best.

The UX also has a rear occupant alert if it detects weight or seat belts in use in the back seat, which is always a great feature.

The UX has a maximum five-star ANCAP safety rating from testing done in 2019. It also has eight airbags, which includes knee airbags for both front occupants.

The standard five year, unlimited kilometre warranty features with one year of complimentary roadside assistance provided (renewed for another year with each service at an authorised dealer).

Servicing is required once every 12 months or 15,000km and the most affordable way to do it is with pre-packaged service plans bundled in with purchase. These come in at $3400 for five years (a saving of $668 over the a-la-carte program) or $2050 for the three year plan (a saving of $222).

Even in its most affordable form this makes servicing average $680 a year which is a far cry from most affordable brands, but it could be worse considering the complexity of the powertrain.

The UX comes with a five-year/unlimited km warranty but the battery is covered by a 10-year or up to 160,000km warranty, which is better than most in this class.

This also comes with a five-year capped-priced servicing plan where services cost a flat $295, which is good but the servicing intervals are more in line with a fuel-based car at every 12-months or 15,000km, whichever occurs first. It’s typical to see intervals stretched out at every two years for an EV.

Lexus also throws in a few sweeteners for owners with three-year complimentary subscriptions to both ChargeFox and Lexus Connected Services, as well as, installation of an at-home wall charger. It’s not often you see the word ‘complimentary’ coupled with a luxury brand, so that’s a nice touch.