Volkswagen Golf Problems

A Volkswagen Golf that is already one year old will already have done a big chunk of its depreciating. The Corolla, on the other hand, will – like all brand-new cars – dump value like crazy. That said, both cars have a fair way to go in depreciation terms. Keeping them for just a year won’t help there, either, as you’ll effectively be maximising the amount you lose.

The trade regards the Corolla (as a Toyota) very highly and, as such, resale values tend to be better than a lot of cars. The VW Golf, meanwhile, still suffers from the stigma of the reliability problems many owners experienced and can be a little more difficult to unload without resorting to selling it to a wholesaler who will make you really understand what depreciation means.

A Golf with that mileage after just three or four years on the road is a bit of an anomaly. How has the car been used? Was it a delivery vehicle in a previous life? I’d be asking some tough questions and diving deep into the vehicle’s service history to find out how it’s been driven and serviced before taking the plunge, because that mileage is about double what I’d expect from this make and model.

The biggest potential reliability glitch with this car is the DSG transmission. While VW claimed that all the evils were fixed by the time the Golf 7 came out in 2013, experience suggests that there are still some examples of this gearbox giving trouble. Symptoms include a loss of drive, poor shift quality, shuddering on take-off and a gearbox that seemingly loses the plot on occasions.

And I’m afraid your alternative rings a few alarm bells as well. The Hyundai also uses a double-clutch style transmission and while it hasn’t suffered the litany of problems that the VW unit has caused over the years, it’s still a bit of an unknown quantity. Certainly, some customers seem to be unhappy with the unit in terms of its longevity and replacement clutch packs are not unknown.

Also, you seem to have a knack for finding cars with double the expected kilometres on board. I’d expect a 2018 i30 to be showing closer to 25,000km than the 50,000km on the one you’re considering. Cars with higher than expected mileage can be bargains, but you’ve really got to dig into their past to ensure they haven’t been abused or suffered from poor servicing.

It all depends on where you get your information from, John. Like you, I’ve certainly read reports that the Alltrack franchise is being put to rest in North America in favour of SUVs, but a quick chat with VW Australia revealed that the concept still has legs out here. Perhaps the confusion is over the USA market axing of the cars, while the Alltracks sold here are generally sourced from the German VW factory. In any case, you can expect to see Alltracks in VW showrooms for the foreseeable future.

The big question is whether they’ll be available with a diesel engine. My VW insider “hopes so” but recent reports that all VW passenger cars will be petrol powered puts that into doubt, even if the Alltrack models are classed by some sections of the trade as light-commercials. Even if the Alltrack concept survives with a diesel engine option, count on there being a petrol-powered variant available as well.

In any case, the notion of the Alltrack becoming a depreciation victim here because the USA stops selling them is not going to be a reality.

Volkswagen dealers will recommend this extra service (usually at the six-month mark) for any vehicle that operates in what’s termed `extreme’ conditions. Those conditions can include high ambient temperatures, dusty conditions and even short, stop-start running. But it’s only a recommendation and not having it done shouldn’t affect your warranty or service record.

Generally, it amounts to a change of fluids and an upload of any software changes (the latter you’re entitled to for free under warranty at your next scheduled service anyhow). A lot of owners reckon this is a money grab, while others think that a year between oil changes on a high-performance engine like the Golf R’s turbocharged unit is too long in the first place. In the end, it’s up to you to check the owner’s manual and decide for yourself whether the way you drive falls into the extreme category.

If it’s a dual-mass flywheel, then $2000 doesn’t sound excessive, but to be sure phone around a few VW dealers and get their process.

You could disconnect the battery without any drama, or you could just leave it locked up in the garage. Should you do so you shouldn’t have a problem starting it on your return.

It’s unlikely to have any effect on the value at all. Some people could be scared off by a 2012 Golf, given its history of engine and transmission problems, while others might consider a new engine a bonus without wanting to pay any more for it.

If it is the water pump as the VW people have diagnosed then I doubt you would have any claim. Water pumps do wear out like any mechanical component, and yours is six years old.

Your choices are limited. An i30 of around 2014 would handle your towing needs and fit your budget. You could also look at Holden Cruze or VW Golf wagons.

They’ve fixed the faults under warranty, so they have honoured their warranty. If it happens again ask for a loan car to use while yours is being fixed.